Blerta Interpreter 1
Upcoming SlideShare
Loading in...5

Blerta Interpreter 1






Total Views
Views on SlideShare
Embed Views



2 Embeds 3 2 1



Upload Details

Uploaded via as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
Post Comment
Edit your comment

Blerta Interpreter 1 Blerta Interpreter 1 Presentation Transcript

  • From An Interpreter’s Point of View Prepared by Blerta Alikaj
  • What is an Interpreter?
    • What you expect:
    • A phone receiver
    • Your words in a different language
    • Perfect Communication
  • What is an Interpreter?
    • What you get:
    • A person you probably meet for the first time and who might be:
    • Trained or untrained staff interpreter
    • Family member
    • A co-worker with bilingual knowledge.
  • The Triangle of Communication Staff Foreign Culture CCM Patient
  • Troublesome Meddlers:
    • Level of education
    • Level of income
    • Place of birth
    • Identification with a community group (i.e. religious, political etc.)
    • Length of residency in US
    • Individual experiences
    • Geographic residence.
  • Where do I come from?
    • Small Country (whole population is less than the Bronx)
    • Strange Geographic and Historical range
    • Religious experiences
    • Language and dialects
    • Education
  • Religion
    • 70% Muslim
    • 20 % Orthodox
    • 10 % Catholics
    “ Albanians religion is Albania Vaso Pasha
  • What Emigrant Members Need:
    • Economic Help
    • Health Care
    • Independent Living
    • Socializing
    • Spiritual Needs
  • What Do they Hear?
    • Unwanted attention and home invasion
    • Nursing home!!!!!
    • Doctors OK, Nurses Bah!
    • You want to check me where?
  • Where do the Communication Barriers Stem from? Emigrant Member Family Sexual and Taboo Issues Health Convictions Communication & Culture
  • Family Traits
    • Close-knit families
    • Several generations living together
    • Extended family ties
    • Reciprocated care between generations
    • Gradual exchange of roles in the family
  • Taboo Issues:
    • Sexually related tests, checkups and questions
    • Nursing Homes
    • Home Care
    • Questions related to End-of-life Care
    • Talking about terminal diseases (cancer etc.)
  • Health Convictions
    • Elderly do not need as much health care
    • Family care is the only care needed. Asking for outside help is a shame.
    • Trusting somebody else with my issues?
    • I suffer in silence. It is not proper to complain.
  • Communication & Culture:
    • Gesturing, Touching & Tone of Voice
    • Differences in Background and Upbringing
    • Levels of Understanding
    • Staff  Interpreter  Member
  • How do we work together?
    • Give me time to interpret. It might take a long time to explain a concept.
    • I have to interpret everything fully and faithfully to the best of my abilities.
    • I might have to advocate for the member.
    • Ask again and forgive my memory lapses.
    • Follow my example if the culture is too unfamiliar for you.
  • Q & A
    • Questions?
    • Questions?
    • Questions?