From An Interpreter’s Point of View Prepared by Blerta Alikaj
What is an Interpreter? <ul><li>What you expect: </li></ul><ul><li>A phone receiver </li></ul><ul><li>Your words in a diff...
What is an Interpreter? <ul><li>What you get: </li></ul><ul><li>A person you probably meet for the first time and who migh...
The Triangle of Communication Staff  Foreign Culture  CCM Patient
Troublesome Meddlers: <ul><li>Level of education </li></ul><ul><li>Level of income </li></ul><ul><li>Place of birth </li><...
Where do I come from? <ul><li>Small Country (whole population is less than the Bronx) </li></ul><ul><li>Strange Geographic...
Religion <ul><li>70% Muslim  </li></ul><ul><li>20 % Orthodox </li></ul><ul><li>10 % Catholics   </li></ul>“ Albanians reli...
 
What Emigrant Members Need: <ul><li>Economic Help </li></ul><ul><li>Health Care </li></ul><ul><li>Independent Living </li>...
What Do they Hear? <ul><li>Unwanted attention and home invasion </li></ul><ul><li>Nursing home!!!!! </li></ul><ul><li>Doct...
Where do the Communication Barriers Stem from? Emigrant Member Family Sexual and  Taboo Issues Health  Convictions Communi...
Family Traits <ul><li>Close-knit families </li></ul><ul><li>Several generations living together </li></ul><ul><li>Extended...
 
Taboo Issues: <ul><li>Sexually related tests, checkups and questions </li></ul><ul><li>Nursing Homes </li></ul><ul><li>Hom...
Health Convictions <ul><li>Elderly do not need as much health care  </li></ul><ul><li>Family care is the only care needed....
Communication & Culture: <ul><li>Gesturing, Touching & Tone of Voice </li></ul><ul><li>Differences in Background and Upbri...
How do we work together? <ul><li>Give me time to interpret. It might take a long time to explain a concept. </li></ul><ul>...
Q & A <ul><li>Questions? </li></ul><ul><li>Questions? </li></ul><ul><li>Questions? </li></ul>
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Blerta Interpreter 1

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  • Blerta Interpreter 1

    1. 1. From An Interpreter’s Point of View Prepared by Blerta Alikaj
    2. 2. What is an Interpreter? <ul><li>What you expect: </li></ul><ul><li>A phone receiver </li></ul><ul><li>Your words in a different language </li></ul><ul><li>Perfect Communication </li></ul>
    3. 3. What is an Interpreter? <ul><li>What you get: </li></ul><ul><li>A person you probably meet for the first time and who might be: </li></ul><ul><li>Trained or untrained staff interpreter </li></ul><ul><li>Family member </li></ul><ul><li>A co-worker with bilingual knowledge. </li></ul>
    4. 4. The Triangle of Communication Staff Foreign Culture CCM Patient
    5. 5. Troublesome Meddlers: <ul><li>Level of education </li></ul><ul><li>Level of income </li></ul><ul><li>Place of birth </li></ul><ul><li>Identification with a community group (i.e. religious, political etc.) </li></ul><ul><li>Length of residency in US </li></ul><ul><li>Individual experiences </li></ul><ul><li>Geographic residence. </li></ul>
    6. 6. Where do I come from? <ul><li>Small Country (whole population is less than the Bronx) </li></ul><ul><li>Strange Geographic and Historical range </li></ul><ul><li>Religious experiences </li></ul><ul><li>Language and dialects </li></ul><ul><li>Education </li></ul>
    7. 7. Religion <ul><li>70% Muslim </li></ul><ul><li>20 % Orthodox </li></ul><ul><li>10 % Catholics </li></ul>“ Albanians religion is Albania Vaso Pasha
    8. 9. What Emigrant Members Need: <ul><li>Economic Help </li></ul><ul><li>Health Care </li></ul><ul><li>Independent Living </li></ul><ul><li>Socializing </li></ul><ul><li>Spiritual Needs </li></ul>
    9. 10. What Do they Hear? <ul><li>Unwanted attention and home invasion </li></ul><ul><li>Nursing home!!!!! </li></ul><ul><li>Doctors OK, Nurses Bah! </li></ul><ul><li>You want to check me where? </li></ul>
    10. 11. Where do the Communication Barriers Stem from? Emigrant Member Family Sexual and Taboo Issues Health Convictions Communication & Culture
    11. 12. Family Traits <ul><li>Close-knit families </li></ul><ul><li>Several generations living together </li></ul><ul><li>Extended family ties </li></ul><ul><li>Reciprocated care between generations </li></ul><ul><li>Gradual exchange of roles in the family </li></ul>
    12. 14. Taboo Issues: <ul><li>Sexually related tests, checkups and questions </li></ul><ul><li>Nursing Homes </li></ul><ul><li>Home Care </li></ul><ul><li>Questions related to End-of-life Care </li></ul><ul><li>Talking about terminal diseases (cancer etc.) </li></ul>
    13. 15. Health Convictions <ul><li>Elderly do not need as much health care </li></ul><ul><li>Family care is the only care needed. Asking for outside help is a shame. </li></ul><ul><li>Trusting somebody else with my issues? </li></ul><ul><li>I suffer in silence. It is not proper to complain. </li></ul>
    14. 16. Communication & Culture: <ul><li>Gesturing, Touching & Tone of Voice </li></ul><ul><li>Differences in Background and Upbringing </li></ul><ul><li>Levels of Understanding </li></ul><ul><li>Staff  Interpreter  Member </li></ul>
    15. 17. How do we work together? <ul><li>Give me time to interpret. It might take a long time to explain a concept. </li></ul><ul><li>I have to interpret everything fully and faithfully to the best of my abilities. </li></ul><ul><li>I might have to advocate for the member. </li></ul><ul><li>Ask again and forgive my memory lapses. </li></ul><ul><li>Follow my example if the culture is too unfamiliar for you. </li></ul>
    16. 18. Q & A <ul><li>Questions? </li></ul><ul><li>Questions? </li></ul><ul><li>Questions? </li></ul>
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