1<br />Easy Does It: Introducing Blackboard Connect 5Mario JoySVP Client Care Blackboard ConnectTim HensleyFloyd County Bo...
2<br />Integrated AlertNow and txttools<br />Strengthened<br />messaging architecture<br />Launched new applications<br />...
 HTML emails
 Email attachments
 Weather Alerts
 Language Translations</li></ul>What Have we Been up to?<br />Connect 5.0<br />Connect 5.2<br />Connect 5.1<br />2011<br /...
3<br />What IS Connect 5?<br /><ul><li>A significant upgrade for Connect and AlertNow clients
A proven and flexible messaging infrastructure
New online environments for organization leaders and the audiences they serve
Dozens of enhancements designed to make communications more effective and parents, students and staff more responsive</li>...
Proven Capacity to Deliver<br />Same Connect Capacity and Flexibility<br />Connecting Leadership and Communities<br />Prov...
3 million emails per hour
2 million text messages per hour</li></li></ul><li>5<br />“I need my administrators to be able to manage complex access le...
6<br />What’s New in Connect 5?<br />Interface<br />Simpler, more intuitive interface. Enhances ease-of-use and decreases ...
7<br />Let’s Take a Walk Through Connect 5<br />7<br />
Improving Communication Through Mass Notification Systems<br />Tim Hensley<br />Assistant to the Superintendent<br />Floyd...
Overview<br />About Floyd County Schools<br />Communications Strategies<br />Accomplishments with Mass Notification<br />A...
Our Mission<br />“Floyd County Schools will <br />provide a quality education for <br />a quality life.”<br />
About US<br />10,000 Students<br />1,800 Employees<br />11 Elementary Schools, 4 Middle, 4 High Schools<br />Located in No...
Communication Strategy<br />Our goal is to build a strong relationship bond between our school <br />system and the many p...
How we use Mass Notification<br />Used Mass Notification since 1991<br />Emergency Notification<br />General School Announ...
Connect 5 Enhancements<br />Best of both worlds (Connect Ed and AlertNow)<br />Again utilize system for past due lunch not...
Increasing Parental Involvement to Improve Student Achievement<br />Diane Turner - Chief Communications Officer<br />Karen...
District Information<br /><ul><li>Located outside Seattle, WA
District Size = 37 Schools
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Blackboard Connect 5 for K12

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Learn about the newest capabilities in Blackboard Connect 5 released in summer 2011. Hear from our SVP of client care and clients eager to upgrade.

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Blackboard Connect 5 for K12

  1. 1. 1<br />Easy Does It: Introducing Blackboard Connect 5Mario JoySVP Client Care Blackboard ConnectTim HensleyFloyd County Board of Education, GADiane Turner and Karen SaundersFederal Way Public Schools, WA<br />1<br />
  2. 2. 2<br />Integrated AlertNow and txttools<br />Strengthened<br />messaging architecture<br />Launched new applications<br />Connect for Teachers<br /> Connect Integration Toolkit for Learn<br />Delivered 1B+ messages<br />Developed new features <br /><ul><li> FB/Twitter integration
  3. 3. HTML emails
  4. 4. Email attachments
  5. 5. Weather Alerts
  6. 6. Language Translations</li></ul>What Have we Been up to?<br />Connect 5.0<br />Connect 5.2<br />Connect 5.1<br />2011<br />2009-2010<br />Set new record: 19M+ messages in a single day<br />2009<br />545M voice calls<br />153M emails<br />4M SMS <br />2010<br />639M voice calls<br />191M emails<br />8M SMS <br />2<br />
  7. 7. 3<br />What IS Connect 5?<br /><ul><li>A significant upgrade for Connect and AlertNow clients
  8. 8. A proven and flexible messaging infrastructure
  9. 9. New online environments for organization leaders and the audiences they serve
  10. 10. Dozens of enhancements designed to make communications more effective and parents, students and staff more responsive</li></ul>3<br />
  11. 11. Proven Capacity to Deliver<br />Same Connect Capacity and Flexibility<br />Connecting Leadership and Communities<br />Proven Capacity to Deliver<br /><ul><li>4.4 million voice messages per hour
  12. 12. 3 million emails per hour
  13. 13. 2 million text messages per hour</li></li></ul><li>5<br />“I need my administrators to be able to manage complex access levels and sites.”<br />“I think a smartphone app would be a perfect addition to your program”<br />“Maintaining contact info is a huge burden on our schools. A parent portal would be a HUGE benefit.”<br />“I want parents to have the ability to set a time to receive outreach messages and attendance calls.”<br />Who Has Been Talking to Us…<br />K-12 client in Massachusetts<br />K-12 client in Wyoming<br />K-12 client in Kentucky<br />K-12 client in Arizona<br />5<br />
  14. 14. 6<br />What’s New in Connect 5?<br />Interface<br />Simpler, more intuitive interface. Enhances ease-of-use and decreases training.<br />Templates<br />Streamlined message workflow and pre-set scenario templates<br />Access Portal<br />Portal to help you deliver a more customized user experience<br />Geo-mapping<br />Message targeting with enhanced geo-mapping and subscriptions<br />Reporting<br />Real-time reports provide better visibility into message delivery<br />iPhone App<br />iPhone® app allows you to send messages from anywhere<br />6<br />
  15. 15. 7<br />Let’s Take a Walk Through Connect 5<br />7<br />
  16. 16. Improving Communication Through Mass Notification Systems<br />Tim Hensley<br />Assistant to the Superintendent<br />Floyd County Schools<br />
  17. 17. Overview<br />About Floyd County Schools<br />Communications Strategies<br />Accomplishments with Mass Notification<br />Anticipated Improvements with Connect 5<br />Questions<br />
  18. 18. Our Mission<br />“Floyd County Schools will <br />provide a quality education for <br />a quality life.”<br />
  19. 19. About US<br />10,000 Students<br />1,800 Employees<br />11 Elementary Schools, 4 Middle, 4 High Schools<br />Located in Northwest Georgia <br />57% Free/Reduced Lunch<br />
  20. 20. Communication Strategy<br />Our goal is to build a strong relationship bond between our school <br />system and the many publics in the community by using proven, <br />two-way communications strategies to inform them about the <br />system and listen to the hopes and dreams they have for our schools, <br />children and the community. <br />
  21. 21. How we use Mass Notification<br />Used Mass Notification since 1991<br />Emergency Notification<br />General School Announcements<br />Attendance <br />Past Due Lunch Accounts<br />Surveys<br />Elections for middle and high schools<br />
  22. 22. Connect 5 Enhancements<br />Best of both worlds (Connect Ed and AlertNow)<br />Again utilize system for past due lunch notices<br />Social Media connectivity<br />iPhone app<br />Ease of use <br />Easy transition of the Parent Portal<br />
  23. 23. Increasing Parental Involvement to Improve Student Achievement<br />Diane Turner - Chief Communications Officer<br />Karen Saunders - Community Relations<br />
  24. 24. District Information<br /><ul><li>Located outside Seattle, WA
  25. 25. District Size = 37 Schools
  26. 26. Student Enrollment = 22,271
  27. 27. Staff = 2,693
  28. 28. 54% Free and Reduced Lunch
  29. 29. Diverse Population
  30. 30. Hispanic-Latino
  31. 31. Korean
  32. 32. Ukrainian - Russian</li></li></ul><li>Mission - Academic Achievement for ALL Students<br />What is Necessary for Student Success?<br /><ul><li>Maintaining Good Grades
  33. 33. Parental Involvement
  34. 34. Parent/Guardian/Teacher Communication
  35. 35. Good Attendance
  36. 36. Reducing Language Barriers</li></li></ul><li>What We Communicate<br />Accurate/timely information in native languages<br />Emergency, school closure and safety messages<br />Grade Threshold Calls - Students not meeting standards <br />Attendance and outreach messages<br />District information<br />
  37. 37. Grade Threshold Program<br />
  38. 38. District Improvements<br /> Increased efficiencies throughout district<br /> Communication w/ non-English speaking families<br /> Expanded ability to contact and engage parents<br /> Improved student achievement – grade threshold<br />
  39. 39. Federal Way and Connect 5<br />We’re excited for more!<br />Automatic translations<br />Will not have to create multiple messages<br />Parent Portal<br />Easier interface with one main window<br />Excited about the iPhone app.<br />
  40. 40. Federal Way and Connect 5<br />Blackboard Connect 5 will…<br />Decrease number of calls from parents to remove #s<br /> Record single multi-language messages in emergencies<br />Reduce the number of calls made<br />Give message options to parents (i.e. email, text message, voice)<br />
  41. 41. 23<br />Q&A<br />23<br />
  42. 42. 24<br />Thank you for attending!<br />Contact Info for Federal Way<br />Diane Turner – dturner@fwps.org<br />Karen Saunders – ksaunder@fwps.org<br />Contact Info for Floyd BOE<br />Tim Hensley - thensley@floyboe.net<br />24<br />
  43. 43. 25<br />Please contact us to upgrade to Connect 5: <br />(888) 599-2720<br />Not a part of the Bb Family? Join Today:<br />(800) 424-9299<br />25<br />
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