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NEXT GENERATION
LEARNING STRATEGIES
BIZLIBRARY.COM
? HOW DO MOST OF
YOUR EMPLOYEES
ACCESS TRAINING?
? HOW WOULD YOU
DESCRIBE YOUR
LEARNING STRATEGY?
“
WHAT WE HOPE YOU’LL LEARN:
Starting point = a whole new approach to strategy
7 key elements to include in your next gen
le...
In a world of learning and
development where complexity is
the enemy, [organizations need a]
simple and nimble approach to...
Processes Analysis Design Develop
Validation &
Delivery Measurement Learning
Management
70:20:10 FRAMEWORK
OF MANAGERS felt their L&D function was
INEFFECTIVE or VERY INEFFECTIVE in helping them
ACHIEVE BUSINES...
70-20-10 FRAMEWORK
70%
EXPERIENTIAL
20%
SOCIAL
10%
FORMAL
TRADITIONAL
LEARNING STRATEGY
? ? ?
Pull vs. Push
GOALS
Performance-
Based
Future
Orientation
What’s missing?
Most learning was focused
on delivering known skills
to solve known problems.
Classroom/ILT
Online - eLearning
On-the-Job
Maybe Other
Methods
volatility
uncertainty
complexity
ambiguity
it’s a VUCA world…
THE % OF KNOWLEDGE IN YOUR
BRAIN NEEDED TO DO YOUR JOB
1986 1997 2006
Source: Robert Kelly, Carnegie-Mellon University
demand speed,
analysis and elimination of
uncertainty
patience,
sense-making and an engagement
with uncertainty.
Denise Ca...
9 out of 10 Americans already use their
smartphones for work.
Cisco BYOD Insights Report 2013
Traditional approaches
won’t work…
No classroom is large enough.
No individual is smart enough.
No response time is fast enough.
No intervention is complete ...
Employee learning today
is about preparing
employees for jobs that
don’t exist, yet…
TOP PRIORITIES FOR TRAINING
PROGRAMS IN 2014
SOURCE: Cox eLearning Consultants,
Learning Solutions Forecast: 2014 Edition
...
If preparing employees for
jobs that don’t exist and
acquiring content is a
priority…
does this signify the
prominence of ...
Alignment Learning
Culture
Performance
Analysis
Content
Strategy
Success Criteria Marketing and
Communication Business Impact
Alignment
Learning Culture
Performance
Analysis
CONTENT
definition curation
delivery
Immediate
Personalized
Democratic
User-generated
Social
Mobile
Technology without
content is an empty
promise.
Success Criteria
QUANTIFYING QUESTIONS
BUSINESS NEED QUANTIFYING QUESTIONS
Increased revenue Buy how much? In which
areas?
Improved quality...
Marketing and
Communication
Measuring the
Business Impact
Employee training and
development …
What does it do?
What does it look like?
Who does it?
…
What does it look
like?
COLLABORATIVE
Network-based and driven
Content curators and creators
Smaller and decentralized
FLAT – fewer managers more ...
What does it do?
Resources and tools.
Help employees
perform better.
Prepare for jobs that
don’t exist today.
Who does it?
Informal leaders.
Employees.
Instructional
designers.
Classroom facilitators
Administrators
Knowledge
= POWER
Influence
= POWER
EVERYONE…
The Evolving Role
of a Training and
Development
Professional
CONTENT
CONCIERGE
EMERGING COMPETENCIES
NETWORKING
COLLABORATION
PRESENTATION SKILLS DIGITAL LITERACY
LEADERSHIP SKILLS
NEXT GEN LEARNING STRATEGY
70%
EXPERIENTIAL
20%
SOCIAL
10%
FORMAL
KEY TAKE-AWAYS
Focus on performance rather than training inputs.
Non-disruptive, just-in-time learning
technology and cont...
BIZLIBRARY.COM
Some recommended resources…
Leadership Lesson Video:
Being an Effective Change Leader
(3 minute video)
Lead...
BIZLIBRARY.COM
UPCOMING WEBINARS
www.bizlibrary.com/webinars
SUCCESSION PLANNING AND THE
DEVELOPMENT OF YOUR HIGH
POTENTIA...
BIZLIBRARY.COM
Chris Osborn
Vice President of Marketing
cosborn@bizlibrary.com
@chrisosbornstl
Jessica Petry
Marketing Spe...
Next Generation Learning Strategy - Webinar 08.12.14
Next Generation Learning Strategy - Webinar 08.12.14
Next Generation Learning Strategy - Webinar 08.12.14
Next Generation Learning Strategy - Webinar 08.12.14
Next Generation Learning Strategy - Webinar 08.12.14
Next Generation Learning Strategy - Webinar 08.12.14
Next Generation Learning Strategy - Webinar 08.12.14
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Next Generation Learning Strategy - Webinar 08.12.14

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In this complimentary webinar we'll discuss how to develop a learning strategy to meet the needs of today and tomorrow's employees.

www.bizlibrary.com/webinars

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Transcript of "Next Generation Learning Strategy - Webinar 08.12.14"

  1. 1. NEXT GENERATION LEARNING STRATEGIES
  2. 2. BIZLIBRARY.COM
  3. 3. ? HOW DO MOST OF YOUR EMPLOYEES ACCESS TRAINING?
  4. 4. ? HOW WOULD YOU DESCRIBE YOUR LEARNING STRATEGY?
  5. 5.
  6. 6. WHAT WE HOPE YOU’LL LEARN: Starting point = a whole new approach to strategy 7 key elements to include in your next gen learning strategy What does a next generation learning look like?
  7. 7. In a world of learning and development where complexity is the enemy, [organizations need a] simple and nimble approach to delivering high quality learning, anywhere, anytime. MICHAEL ROCHELLE Chief Strategy Officer Brandon-Hall Group
  8. 8. Processes Analysis Design Develop
  9. 9. Validation & Delivery Measurement Learning Management
  10. 10. 70:20:10 FRAMEWORK OF MANAGERS felt their L&D function was INEFFECTIVE or VERY INEFFECTIVE in helping them ACHIEVE BUSINESS TARGETS SOURCE: CORPORATE LEADERSHIP COUNCIL, L&D TEAM CAPABILITIES SURVEY 2011 76% WHERE DID YOUR GREATEST LEARNING OCCUR? NOT ANTI-TRAINING BUT A FOCUS ON PERFORMANCE EXPERIENTIAL : SOCIAL : FORMAL
  11. 11. 70-20-10 FRAMEWORK 70% EXPERIENTIAL 20% SOCIAL 10% FORMAL TRADITIONAL LEARNING STRATEGY
  12. 12. ? ? ?
  13. 13. Pull vs. Push GOALS Performance- Based Future Orientation What’s missing?
  14. 14. Most learning was focused on delivering known skills to solve known problems.
  15. 15. Classroom/ILT Online - eLearning On-the-Job Maybe Other Methods
  16. 16. volatility uncertainty complexity ambiguity it’s a VUCA world…
  17. 17. THE % OF KNOWLEDGE IN YOUR BRAIN NEEDED TO DO YOUR JOB 1986 1997 2006 Source: Robert Kelly, Carnegie-Mellon University
  18. 18. demand speed, analysis and elimination of uncertainty patience, sense-making and an engagement with uncertainty. Denise Caron, It’s a VUCA World
  19. 19. 9 out of 10 Americans already use their smartphones for work. Cisco BYOD Insights Report 2013
  20. 20. Traditional approaches won’t work…
  21. 21. No classroom is large enough. No individual is smart enough. No response time is fast enough. No intervention is complete enough. No program lasts long enough. No solution is global enough. …
  22. 22. Employee learning today is about preparing employees for jobs that don’t exist, yet…
  23. 23. TOP PRIORITIES FOR TRAINING PROGRAMS IN 2014 SOURCE: Cox eLearning Consultants, Learning Solutions Forecast: 2014 Edition DEVELOP NEW CONTENT 30% 29% IMPROVE OR ENHANCE EXISTING CONTENT
  24. 24. If preparing employees for jobs that don’t exist and acquiring content is a priority… does this signify the prominence of formal learning again?
  25. 25. Alignment Learning Culture Performance Analysis Content Strategy
  26. 26. Success Criteria Marketing and Communication Business Impact
  27. 27. Alignment
  28. 28. Learning Culture
  29. 29. Performance Analysis
  30. 30. CONTENT definition curation delivery
  31. 31. Immediate Personalized Democratic User-generated Social Mobile
  32. 32. Technology without content is an empty promise.
  33. 33. Success Criteria
  34. 34. QUANTIFYING QUESTIONS BUSINESS NEED QUANTIFYING QUESTIONS Increased revenue Buy how much? In which areas? Improved quality Improved how? Reduction in turnover What percentage reduction? Improved morale Improved how? More satisfied customers In what way?
  35. 35. Marketing and Communication
  36. 36. Measuring the Business Impact
  37. 37. Employee training and development …
  38. 38. What does it do? What does it look like? Who does it? …
  39. 39. What does it look like?
  40. 40. COLLABORATIVE Network-based and driven Content curators and creators Smaller and decentralized FLAT – fewer managers more SPECIALISTS TECHNOLOGY dependent
  41. 41. What does it do? Resources and tools. Help employees perform better. Prepare for jobs that don’t exist today.
  42. 42. Who does it? Informal leaders. Employees. Instructional designers. Classroom facilitators Administrators
  43. 43. Knowledge = POWER
  44. 44. Influence = POWER
  45. 45. EVERYONE…
  46. 46. The Evolving Role of a Training and Development Professional CONTENT CONCIERGE
  47. 47. EMERGING COMPETENCIES NETWORKING COLLABORATION PRESENTATION SKILLS DIGITAL LITERACY LEADERSHIP SKILLS
  48. 48. NEXT GEN LEARNING STRATEGY 70% EXPERIENTIAL 20% SOCIAL 10% FORMAL
  49. 49. KEY TAKE-AWAYS Focus on performance rather than training inputs. Non-disruptive, just-in-time learning technology and content. Learning agility and emerging competencies to support employees today and in the future.
  50. 50. BIZLIBRARY.COM Some recommended resources… Leadership Lesson Video: Being an Effective Change Leader (3 minute video) Leadership Lesson Video: How Senior Leaders Can Create an Adaptable Organization (3 minute video)
  51. 51. BIZLIBRARY.COM UPCOMING WEBINARS www.bizlibrary.com/webinars SUCCESSION PLANNING AND THE DEVELOPMENT OF YOUR HIGH POTENTIALS Tuesday, August 26, 2014 1:00 C / 2:00 E COACHING SKILLS FOR YOUR MANAGERS AND LEADERS Tuesday, August 19, 2014 1:00 C / 2:00 E FIVE KEYS TO SOCIAL LEADERSHIP DEVELOPMENT Thursday, August 28, 2014 1:00 C / 2:00 E THE FIVE BARRIERS TO EFFECTIVE TRAINING PROGRAMS AND HOW TO CRUSH THEM Thursday, August 21, 2014 1:00 C / 2:00 E
  52. 52. BIZLIBRARY.COM Chris Osborn Vice President of Marketing cosborn@bizlibrary.com @chrisosbornstl Jessica Petry Marketing Specialist jpetry@bizlibrary.com @JessLPetry @BizLibrary
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