Everything but the  “Kitchen Sink” Marisa Mobley 1 st  Farm Credit Services
1 st  Farm Credit Services <ul><li>Largest Agricultural Lender in Illinois </li></ul><ul><li>11,037 clients </li></ul><ul>...
Culture
Employees <ul><li>Number of Employees = 250 </li></ul><ul><li>Average Age of Employees = 39  </li></ul><ul><li># of new hi...
Senior Management <ul><li>Average Age of Senior Management (49) </li></ul><ul><li>20-29= 0 </li></ul><ul><li>30-39= 8 </li...
Learning Department’s Objections <ul><li>Obtaining learning material  </li></ul><ul><li>Delivering learning material </li>...
Answer <ul><li>Replace Existing LMS </li></ul><ul><li>Select BizLibrary </li></ul><ul><ul><ul><li>Customizable </li></ul><...
Now What? <ul><li>Communication plan </li></ul><ul><li>What’s in it for them </li></ul><ul><li>Concerns </li></ul>
Training Material <ul><li>Purchased material from BTL </li></ul><ul><li>Custom Content </li></ul><ul><ul><li>Challenges – ...
Training Certification  <ul><li>Financial Specialist training project </li></ul><ul><ul><li>What is it? </li></ul></ul><ul...
Future of LMS <ul><li>Business Action Plan 2015 </li></ul><ul><li>Development Plans </li></ul><ul><ul><li>Team member driv...
Questions <ul><li>Marisa Mobley  </li></ul><ul><ul><li>[email_address] </li></ul></ul><ul><ul><li>309-268-0220 </li></ul><...
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Everything but the kitchen sink 1st farm credit services

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Align 2010
Marisa Mobley

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Everything but the kitchen sink 1st farm credit services

  1. 1. Everything but the “Kitchen Sink” Marisa Mobley 1 st Farm Credit Services
  2. 2. 1 st Farm Credit Services <ul><li>Largest Agricultural Lender in Illinois </li></ul><ul><li>11,037 clients </li></ul><ul><li>19,948 loans </li></ul><ul><li>5,895 multi-peril insurance policies </li></ul>
  3. 3. Culture
  4. 4. Employees <ul><li>Number of Employees = 250 </li></ul><ul><li>Average Age of Employees = 39 </li></ul><ul><li># of new hires from 1/1/2008 – 8/9/2010 = 50 (increased in size 25% in 2+ years) </li></ul><ul><li>25% of workforce will be retirement eligible within 5 years </li></ul><ul><li>Last 2+ years, average employee age of our team has decreased from 45 to 39 </li></ul><ul><li>generational difference that has arisen Voluntary Turnover rate is 2.5% </li></ul>
  5. 5. Senior Management <ul><li>Average Age of Senior Management (49) </li></ul><ul><li>20-29= 0 </li></ul><ul><li>30-39= 8 </li></ul><ul><li>40-49= 3 </li></ul><ul><li>50-59= 10 </li></ul><ul><li>60+ = 3 </li></ul>
  6. 6. Learning Department’s Objections <ul><li>Obtaining learning material </li></ul><ul><li>Delivering learning material </li></ul><ul><li>Determining learning needs </li></ul><ul><li>Deliver to branches in a cost effective manner </li></ul><ul><li>Team members have control of their training </li></ul><ul><li>Achieve new business action plan by 2015 </li></ul><ul><li>40+ hours of training per year </li></ul><ul><li>Development plans created and maintained </li></ul><ul><li>Monitor learning of team members </li></ul><ul><li>Give reports to supervisors </li></ul>
  7. 7. Answer <ul><li>Replace Existing LMS </li></ul><ul><li>Select BizLibrary </li></ul><ul><ul><ul><li>Customizable </li></ul></ul></ul><ul><ul><ul><li>Various modules </li></ul></ul></ul><ul><ul><ul><li>Support staff </li></ul></ul></ul><ul><ul><ul><li>Price </li></ul></ul></ul><ul><ul><ul><li>Hosted by vendor </li></ul></ul></ul>
  8. 8. Now What? <ul><li>Communication plan </li></ul><ul><li>What’s in it for them </li></ul><ul><li>Concerns </li></ul>
  9. 9. Training Material <ul><li>Purchased material from BTL </li></ul><ul><li>Custom Content </li></ul><ul><ul><li>Challenges – getting material from SME </li></ul></ul><ul><ul><li>Knowledge transfer </li></ul></ul><ul><ul><li>Different generations </li></ul></ul><ul><ul><li>Different methods of learning </li></ul></ul><ul><li>Lectora </li></ul><ul><ul><li>Classes from BTL </li></ul></ul><ul><ul><li>Trivantis – website, blog </li></ul></ul><ul><ul><li>Learning from Lectora experts </li></ul></ul>
  10. 10. Training Certification <ul><li>Financial Specialist training project </li></ul><ul><ul><li>What is it? </li></ul></ul><ul><ul><li>How does it work? </li></ul></ul><ul><ul><li>What is the future? </li></ul></ul>
  11. 11. Future of LMS <ul><li>Business Action Plan 2015 </li></ul><ul><li>Development Plans </li></ul><ul><ul><li>Team member driven </li></ul></ul><ul><ul><li>Living document </li></ul></ul><ul><ul><li>Measure progress </li></ul></ul>
  12. 12. Questions <ul><li>Marisa Mobley </li></ul><ul><ul><li>[email_address] </li></ul></ul><ul><ul><li>309-268-0220 </li></ul></ul>
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