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Partner Service & Sales Training
I.   Introduction to Marketing
II. Traditional Marketing Methods
III. Developing a Marketing Plan
IV. Our Marketing Services & Process
• Marketing is defined by the
  American Marketing
  Association as the activity, set
  of institutions, and processes
  for creating, communicating,
  delivering, and exchanging
  offerings that have value for
  customers, clients, partners,
  and society at large.
• Now and every day hereafter.
• Marketing should be a year-round process.
• Even seasonal organizations must continually
  reach out to customers or risk having to
  rebuild their sales every year.
• Use marketing to capitalize on seasonal
  changes and national events.
• There is never a time when an organization
  cannot utilize marketing.
• While it can be tough to measure the ROI of
  marketing, it is absolutely critical to every organization.
      •Marketing is the avenue that an organization builds their
      awareness and reputation through.
      •Marketing brings in leads which cultivate to sales and
      revenue.
      •Marketing seeks to maintain current clients to promote
      return business.
      •Marketing networks and forms strategic alliances that are
      mutually beneficial to the organization.
      •Marketing goes against the competition.
      •Marketing is a necessity!
• A marketing budget typically covers costs for:
     •   Advertising
     •   Promotional Collateral
     •   Public Relations Efforts
     •   Events
• Every organization’s budget will vary based
  on the size of the company, annual sales and
  competitor actions.
     • A marketing budget can range anywhere from 1% of
       the total sales to 30% or more of the total sales.
          – Example: If an organization’s annual revenue is 500K, an
            average annual marketing budget would fall anywhere
            between
            $5,000-$150,000, depending on the industry.
• Marketing online and off-line have many
  similarities. Being able to reach 1 billion potential
  customers means little if you don't have a clear
  message, if your design isn't impressive, or if your
  products and services don't respond to a need in
  the market.
• In either case, you have to know your target
  audience and communicate effectively with
  them.
• Traditional marketing has formed the foundation
  for E-Marketing and therefore, it is imperative to
  understand the fundamentals of traditional
  marketing.
I.   Introduction to Marketing
II. Traditional Marketing Methods
III. Developing a Marketing Plan
IV. Our Marketing Services & Process
• There are various types of marketing
  methods for an organization to consider,
  including:
    •   Grassroots Marketing
    •   Public Relations
    •   Strategic Alliances
    •   Traditional Advertising
    •   Affiliate Marketing
    •   Referral Marketing
• The most affordable type of marketing that consists of
using resources you already have to spread the word
about your organization, such as:
      •Distributing business cards, brochures, flyers.
      •Employee up selling activity.
      •Participating in local community events.
      •Talk about the business every chance you get.
      •Network, Network, Network; you never know who you
      will meet and the contacts you can make.
• The Public Relations Society of America
  (PRSA) claimed: "Public relations helps an
  organization and its publics adapt mutually
  to each other."
• The power of PR is a phenomenal way to
  generate legitimate awareness about a
  business.
• Common activities include:
    •   Speaking at conferences
    •   Winning industry awards
    •   Pitching to the media
    •   Writing and distributing press releases & media alerts
• A Strategic Alliance involves hooking up with other
  businesses that share a similar target audience but are
  not necessarily competition.
• Organizations work out a mutually beneficial
  relationship or strategic alliance through which
  organizations:
      •   Swap advertising
      •   Grow product lines
      •   Share leads
      •   Increase market share
      •   Make additional profits
• Advertising is a form of communication that
  typically attempts to persuade potential
  customers to purchase or to consume more
  of a particular brand, product or service.
• Traditional paid advertising includes the
  things so many of us are already familiar
  with, such as:
     •   Billboards
     •   Magazines
     •   Newspaper Ads
     •   Broadcast spots
     •   Direct Mail
     •   Pay Per Click (Google, Yahoo, MSN)
• Partner marketing is typically an internet based
  practice in which a business rewards one or more
  partners for new customers and purchases
  brought to the organization.
• Benefits of an partner program include:
   •   No overhead.
   •   Free links back to the company’s website which build
       traffic.
   •   Performance based commission.
   •   Ability to market with over 100 sales reps in different
       locations.
• Referral marketing is a method that relies
  on gaining new customers through referrals
  or word of mouth.
     • Word of mouth is generally spontaneous and is
       achieved by organizations without any form of
       structured strategy other than simply offering
       quality products and services.
• Referral marketing takes word of mouth
  from a spontaneous situation to a highly
  productive solution, where multiple referrals
  are generated due to a organization’s
  customer-focused strategies.
I. Introduction to Marketing
II. Traditional Marketing Methods
III. Developing a Marketing Plan
IV. BizCentral USA’s Marketing Services &
    Process
• Firms that are successful in marketing
  invariably start with a marketing plan.
• For small organizations, this is often the best
  way to think about marketing.
• A marketing plan will:
     • Set a budget to keep in mind.
     • Set organization goals in perspective.
     • Create a timeline that coordinates
       campaigns w/ other organization initiatives.
     • Create deadlines to be met.
• There are many ways to develop and format
  a marketing plan. Common contents include:
     •   Purpose and Mission
     •   Situational Analysis
     •   Marketing Strategy and Objectives
     •   Tactical Programs
     •   Budgets, Performance Analysis and Implementation
     •   Additional Consideration
• By developing a marketing plan, an
  organization will be better prepared to
  execute their marketing programs through out
  the year.
• Research is done while creating the marketing plan
  that will prepare an organization in defining their
  market.
• An organization should view a marketing plan as a
  “guide” rather than a “set-in-stone” deal.
• An organization should know what their competitors
  are up to and keep that in mind when making
  adjustments to their marketing plan.
• Be persistent. If you fall down, always get back up
  and try again.
I.   Introduction to Marketing
II. Traditional Marketing Methods
III. Developing a Marketing Plan
IV. BizCentral USA’s Marketing Services &
    Process
• BizCentral & CharityNet USA offer a variety of
  traditional marketing services, including:
     •   Press Release Writing and Distribution
     •   Newsletter Campaign Development
     •   Starter Sales Kit/Media Kit
     •   Traditional Branding
          – Graphic Design (Logo, Flyer Design, Brochure Creation
            etc.)
          – Web Development
     • Article Writing and Distribution
     • Pay Per Click AdWords Setup
• Once a sale has been made on one of our
  Marketing services, clients are given access
  to our Marketing Solutions ”Steps Page”
• Here, they will find a variety of information,
  tips, samples and questionnaires.
• Step 1: Clients will complete the appropriate questionnaire (if
  applicable to their service).
• Step 2: An interview will be set up once the questionnaire is
  completed (if applicable).
• Step 3: Once all information is gathered, their service will be
  completed usually within 10-15 business days.
• Step 4: Depending on the service purchased, a draft may be
  sent to the client to approve or make changes to it.
• Step 5: Approval must then be received in writing by email or
  fax.
• Step 6: Finally, the completed product is sent to the client
  once final payment is made.
• Traditional marketing strategies are still extremely
  effective in today’s market.
• Integrating a mix of traditional and E-Marketing
  methods into an organization’s marketing plan has
  the potential to produce the best results.
• Regardless of what marketing services an organization
  chooses it is always necessary to keep their target
  market in mind.
• We will work to present all of an organization’s options
  in a clear manner and produce the most effective
  plan that will meet their budget.

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Partner Service & Sales Training Marketing Plan

  • 1. Partner Service & Sales Training
  • 2. I. Introduction to Marketing II. Traditional Marketing Methods III. Developing a Marketing Plan IV. Our Marketing Services & Process
  • 3. • Marketing is defined by the American Marketing Association as the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.
  • 4. • Now and every day hereafter. • Marketing should be a year-round process. • Even seasonal organizations must continually reach out to customers or risk having to rebuild their sales every year. • Use marketing to capitalize on seasonal changes and national events. • There is never a time when an organization cannot utilize marketing.
  • 5. • While it can be tough to measure the ROI of marketing, it is absolutely critical to every organization. •Marketing is the avenue that an organization builds their awareness and reputation through. •Marketing brings in leads which cultivate to sales and revenue. •Marketing seeks to maintain current clients to promote return business. •Marketing networks and forms strategic alliances that are mutually beneficial to the organization. •Marketing goes against the competition. •Marketing is a necessity!
  • 6. • A marketing budget typically covers costs for: • Advertising • Promotional Collateral • Public Relations Efforts • Events • Every organization’s budget will vary based on the size of the company, annual sales and competitor actions. • A marketing budget can range anywhere from 1% of the total sales to 30% or more of the total sales. – Example: If an organization’s annual revenue is 500K, an average annual marketing budget would fall anywhere between $5,000-$150,000, depending on the industry.
  • 7. • Marketing online and off-line have many similarities. Being able to reach 1 billion potential customers means little if you don't have a clear message, if your design isn't impressive, or if your products and services don't respond to a need in the market. • In either case, you have to know your target audience and communicate effectively with them. • Traditional marketing has formed the foundation for E-Marketing and therefore, it is imperative to understand the fundamentals of traditional marketing.
  • 8. I. Introduction to Marketing II. Traditional Marketing Methods III. Developing a Marketing Plan IV. Our Marketing Services & Process
  • 9. • There are various types of marketing methods for an organization to consider, including: • Grassroots Marketing • Public Relations • Strategic Alliances • Traditional Advertising • Affiliate Marketing • Referral Marketing
  • 10. • The most affordable type of marketing that consists of using resources you already have to spread the word about your organization, such as: •Distributing business cards, brochures, flyers. •Employee up selling activity. •Participating in local community events. •Talk about the business every chance you get. •Network, Network, Network; you never know who you will meet and the contacts you can make.
  • 11. • The Public Relations Society of America (PRSA) claimed: "Public relations helps an organization and its publics adapt mutually to each other." • The power of PR is a phenomenal way to generate legitimate awareness about a business. • Common activities include: • Speaking at conferences • Winning industry awards • Pitching to the media • Writing and distributing press releases & media alerts
  • 12. • A Strategic Alliance involves hooking up with other businesses that share a similar target audience but are not necessarily competition. • Organizations work out a mutually beneficial relationship or strategic alliance through which organizations: • Swap advertising • Grow product lines • Share leads • Increase market share • Make additional profits
  • 13. • Advertising is a form of communication that typically attempts to persuade potential customers to purchase or to consume more of a particular brand, product or service. • Traditional paid advertising includes the things so many of us are already familiar with, such as: • Billboards • Magazines • Newspaper Ads • Broadcast spots • Direct Mail • Pay Per Click (Google, Yahoo, MSN)
  • 14. • Partner marketing is typically an internet based practice in which a business rewards one or more partners for new customers and purchases brought to the organization. • Benefits of an partner program include: • No overhead. • Free links back to the company’s website which build traffic. • Performance based commission. • Ability to market with over 100 sales reps in different locations.
  • 15. • Referral marketing is a method that relies on gaining new customers through referrals or word of mouth. • Word of mouth is generally spontaneous and is achieved by organizations without any form of structured strategy other than simply offering quality products and services. • Referral marketing takes word of mouth from a spontaneous situation to a highly productive solution, where multiple referrals are generated due to a organization’s customer-focused strategies.
  • 16. I. Introduction to Marketing II. Traditional Marketing Methods III. Developing a Marketing Plan IV. BizCentral USA’s Marketing Services & Process
  • 17. • Firms that are successful in marketing invariably start with a marketing plan. • For small organizations, this is often the best way to think about marketing. • A marketing plan will: • Set a budget to keep in mind. • Set organization goals in perspective. • Create a timeline that coordinates campaigns w/ other organization initiatives. • Create deadlines to be met.
  • 18. • There are many ways to develop and format a marketing plan. Common contents include: • Purpose and Mission • Situational Analysis • Marketing Strategy and Objectives • Tactical Programs • Budgets, Performance Analysis and Implementation • Additional Consideration • By developing a marketing plan, an organization will be better prepared to execute their marketing programs through out the year.
  • 19. • Research is done while creating the marketing plan that will prepare an organization in defining their market. • An organization should view a marketing plan as a “guide” rather than a “set-in-stone” deal. • An organization should know what their competitors are up to and keep that in mind when making adjustments to their marketing plan. • Be persistent. If you fall down, always get back up and try again.
  • 20. I. Introduction to Marketing II. Traditional Marketing Methods III. Developing a Marketing Plan IV. BizCentral USA’s Marketing Services & Process
  • 21. • BizCentral & CharityNet USA offer a variety of traditional marketing services, including: • Press Release Writing and Distribution • Newsletter Campaign Development • Starter Sales Kit/Media Kit • Traditional Branding – Graphic Design (Logo, Flyer Design, Brochure Creation etc.) – Web Development • Article Writing and Distribution • Pay Per Click AdWords Setup
  • 22. • Once a sale has been made on one of our Marketing services, clients are given access to our Marketing Solutions ”Steps Page” • Here, they will find a variety of information, tips, samples and questionnaires.
  • 23. • Step 1: Clients will complete the appropriate questionnaire (if applicable to their service). • Step 2: An interview will be set up once the questionnaire is completed (if applicable). • Step 3: Once all information is gathered, their service will be completed usually within 10-15 business days. • Step 4: Depending on the service purchased, a draft may be sent to the client to approve or make changes to it. • Step 5: Approval must then be received in writing by email or fax. • Step 6: Finally, the completed product is sent to the client once final payment is made.
  • 24. • Traditional marketing strategies are still extremely effective in today’s market. • Integrating a mix of traditional and E-Marketing methods into an organization’s marketing plan has the potential to produce the best results. • Regardless of what marketing services an organization chooses it is always necessary to keep their target market in mind. • We will work to present all of an organization’s options in a clear manner and produce the most effective plan that will meet their budget.