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Psychology of professionals

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  • 1. Work motivation Work stress Job satisfactionEmotional IntelligencePersonality dimensions Leadership
  • 2. ◦ Reinforcement theory◦ Expectancy theory◦ Equity theory◦ Human Relations (economic security, working conditions)◦ Maslow: (hierarchy of needs)
  • 3.  What factors motivate you in your work setting???? Open floor session…Note: There is always individual difference…
  • 4. 1. Effort- performance relationship3. Performance-reward relationship5. Reward-personal expectation relationship
  • 5.  The degree to which organizational rewards meet with the expectation of an employee maintains the degree of motivation towards their tasks.
  • 6.  ??? ??? ???
  • 7.  (economic security, working conditions Relationship between and among the employee
  • 8.  ???
  • 9.  How satisfied are people in their jobs???
  • 10.  Satisfaction and productivity Satisfaction and absenteeism Satisfaction and turnover Satisfaction and customer satisfactoin
  • 11. What happens when employees aredissatisfied with their jobs?They can express this dissatisfaction in anumber of ways:
  • 12.  Exit: dissatisfaction expressed through behavior directed toward leaving the organization. Voice: ….through active and constructive attempts to improve conditions. Loyalty: by passively waiting for conditions to improve. Neglect: through allowing conditions to worsen.
  • 13.  The ability to influence a group toward the achievement of goals….. After numerous studies and analyses, the following seven traits seemed to differentiate leaders from non-leaders:
  • 14.  Ambition and energy The desire to lead Honesty and integrity Self-confidence Intelligence High self-monitoring Job relevant knowledge
  • 15.  Openness to Experience Conscientiousness Extroverted Agreeableness Neuroticism
  • 16. It refers to one’s ability to detect and to manage emotional cues and information. It has five components: Self-awareness: Self management: Self-motivation Empathy: Social skills:
  • 17. …..A dynamic condition in which an individual is confronted with an opportunity, constraint, or demand related to what he or she desires and for which the outcome is perceived to be both uncertain and important. (Robins, S.P, 2002)
  • 18. 1. Environmental factors Economic uncertainty Political uncertainty Technological uncertainty
  • 19. 1. Organizational factors  Task demands  Role demands  Interpersonal demands  Organizational structure  Organizational leadership  Organization’s life stage
  • 20. 1. Individual factors  Family problems  Economic problems  Personality
  • 21. 1. Physiological symptoms.  Headaches  High blood pressure  Heart diseases
  • 22. 1. Psychological symptoms Anxiety Depression Decrease in job satisfaction
  • 23. 1. Behavioral symptoms  Productivity  Absenteeism  Turnover
  • 24.  Perception Job experience Social support Belief in locus of control Self-efficacy Hostility