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Managing Oracle Clinical, RDC, and TMS User Accounts with Ease
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Managing Oracle Clinical, RDC, and TMS User Accounts with Ease

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  • 1. Managing OracleClinical, RDC, andTMS User Accountswith Ease5/1/2013
  • 2. 5/1/2013 Copyright © BioPharm Systems, Inc. 2012. All rights reservedWelcome and Introduction› Introduction– Michelle Engler, Clinical Systems Developer– With BioPharm Systems since1999– Contact Information:• (650) 291-4710• mengler@biopharm.com› Background– Experience in Development, using many different languages: Perl, C++,PL/SQL, JavaScript, Oracle, AJAX technologies– Well-versed in Oracle Clinical and Oracle Clinical technologies (including theData Capture API)– Background in System Design, FDA 21 CFR Part 11 Compliance, andQuality AssuranceThank you for taking the time to attend this webinar!
  • 3. Accel-Account Manager Overview› What is Accel-Account Manager?› What is a Clinical Account?› New Account Request› Password Reset› Accel-Account Manager Features› Installation and Technology Stack› Demonstration5/1/2013 Copyright © BioPharm Systems, Inc. 2012. All rights reserved
  • 4. What is Accel-Account Manager?5/1/2013 Copyright © BioPharm Systems, Inc. 2012. All rights reservedAccel-Account Manager is a web-based system that facilitates themanagement of clinical accounts for Oracle Clinical, Remote DataCapture, and Thesaurus Management System.
  • 5. What is a Clinical Account?DatabaseAccountDatabase RolesPassword ProfileOC Study AccessRDC Study Site AccessDatabaseOperating SystemAccountHome DirectoryLog DirectoryReport ServerAccountReport DirectorySAS ServerAccountSAS DirectoryProductionDatabaseAccountDatabase RolesPassword ProfileOC Study AccessRDC Study Site AccessDatabaseOperating SystemAccountHome DirectoryLog DirectoryReport ServerAccountReport DirectorySAS ServerAccountSAS DirectoryTestDatabaseAccountDatabase RolesPassword ProfileOC Study AccessRDC Study Site AccessDatabaseOperating SystemAccountHome DirectoryLog DirectoryReport ServerAccountReport DirectorySAS ServerAccountSAS DirectoryDevelopmentA Clinical Account consists of several coordinated accounts, directories,and settings across multiple severs and databases.5/1/2013 Copyright © BioPharm Systems, Inc. 2012. All rights reserved
  • 6. 5/1/2013 Copyright © BioPharm Systems, Inc. 2012. All rights reservedNew Account Request as it is TodayGreat, I have a new account.Thank you, all.Great, I just received notice thatthe new account has beencreated. I will assign OC StudyAccess and RDC Study SiteAccess, now.Dear Database Administrator, Will you pleasecreate the database portions of this new account?Dear IT Professional, Will you please create the ITcomponents of this new account?Dear Support Representative, The databasecomponents of the new account have been created.May I have an account?Dear End-User, Your newaccount has been created.I just received a request to create the IT componentsof a new account. I will create them now.Dear Support Representative, The IT components ofthe new account have been created.I just received a support ticket for creating a newaccount, better notify the DBA and IT Professional.Dear Manager, The new account has been created.I just received a request to create the databasecomponents of a new account. I will create them now.Great, I heard back from both the IT Professional andDBA that the account has been created.Yes, I will log a support ticketrequesting an account
  • 7. 5/1/2013New Account Request withAccel-Account ManagerMay I have an account?AutomaticNotification ofCredentialsGreat, I have a new account.I will set my password andsecurity questions.Yes, I will create the account andadd OC Study/RDC Study SiteAccess with Accel-AccountManager.Copyright © BioPharm Systems, Inc. 2012. All rights reserved
  • 8. 5/1/2013Password Reset as it is TodayOops! I forgot my password.Will you reset my password?I just received a support ticket for resetting apassword. I better notify the DBA and IT Professional.Dear Database Administrator, Will you please resetthe passwords for the database portions of thisaccount?Dear IT Professional, Will you please reset thepasswords for the IT components of this account?I just received a request to reset the password for theIT components of an account. I will do this now.Dear Support Representative, The passwords for theIT components of the new account have been reset.I just received a request to reset the passwords for thedatabase components of an account. I will reset themnow.Dear Support Representative, The passwords for thedatabase components of the account have been reset.Yes, I will log a support ticket torequest a password resetGreat, I just received notice thatthe password has been reset.Dear End-User, Your passwordhas been reset.Great, I have my newpassword and can accessmy clinical account again.Dear Manager, The password has been reset for theaccount..Copyright © BioPharm Systems, Inc. 2012. All rights reserved
  • 9. 5/1/2013Password Reset withAccel-Account ManagerGreat, my password hasbeen reset and I can accessmy account again.Oops! I forgot my password. I will resetit with Accel-Account ManagerCopyright © BioPharm Systems, Inc. 2012. All rights reserved
  • 10. Accel-Account Manager for theAdministrator5/1/2013• Create Clinical Accounts for OC, RDC, and TMS• Update Clinical Accounts for OC, RDC, and TMS• Apply Oracle Profile to account• Grant database roles for an account• Manage account access to multiple environments from a single pageManage Accounts• Reset passwords for several accounts at once• Lock and disable one or more clinical accountsAccount Maintenance• Generate Clinical Accounts en masse (from Excel Spreadsheet)• Grant RDC Study Site Security for users en masse• Revoke RDC Study Site Security for users en masseEn Masse Features• Review complete log of account operations• Review complete log of system generated emailsLogsCopyright © BioPharm Systems, Inc. 2012. All rights reserved
  • 11. Accel-Account Manager for the End User5/1/2013• Reset Password• Set/Reset Security Questions• Retrieve UsernameManage Account• Customize Password• Automatic Lockout after numerous invalid attempts to reset password, use credentials, etc.Account Security Protection• Automatic Notification of Account Credentials• Automatic Notification of important changes being made to account• Administrator is notified in case of an error with an account, such as an account is locked forexcessive invalid attempts to use accountAutomatic NotificationCopyright © BioPharm Systems, Inc. 2012. All rights reserved
  • 12. Installation and Technology Stack5/1/2013Installed on Production ApplicationServer and in Production Database(master) within own schemaConfigured to control all otherconnected environments (e.g. Testand Dev) from single installTechnology Stack:ActiveState Perl w/ ModPerlApache SSL Web ServerPL/SQLCopyright © BioPharm Systems, Inc. 2012. All rights reserved
  • 13. 5/1/2013ContactVicky Green(919) 462-6395 work(919) 302-1088 cellvgreen@biopharm.comThank You!

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