1. Prepared by: Chitra

2. Binary Republik | 202 Gala Mart, Nr Gala Swing, South Bopal, Ahmedabad-380 058 | info@binaryrepublik.com
The man who can think and
does not know how to
express what he thinks,is at
the same level as the person
who cannot think.”

3. Binary Republik | 202 Gala Mart, Nr Gala Swing, South Bopal, Ahmedabad-380 058 | info@binaryrepublik.com
What is Verbal Communication?
Verbal communication describes any type of
interaction that makes use of spoken words.
Verbal communication takes place when spoken
words are used to transfer information and
understanding form on person to another.

4. Binary Republik | 202 Gala Mart, Nr Gala Swing, South Bopal, Ahmedabad-380 058 | info@binaryrepublik.com
Methods of Verbal Communication
Among Individuals
 Face-to-face communication
 Interviews
 Telephonic Conversation
 Grapevine

5. Binary Republik | 202 Gala Mart, Nr Gala Swing, South Bopal, Ahmedabad-380 058 | info@binaryrepublik.com
Methods of Verbal Communication
Among Groups
 Negotiations
 Meeting
 Lectures/Speech
 Presentations
 Conference/Seminars/Workshops

6. Binary Republik | 202 Gala Mart, Nr Gala Swing, South Bopal, Ahmedabad-380 058 | info@binaryrepublik.com
Advantages of Verbal Communication
 Understanding, clarity & transparency
 Immediate feedback
 Better relationships
 Time saving
 Effective tool for motivation
 Effective tool for group communication
 Economical
 Allows to measure effectiveness immediately
 It’s the only way out during an emergency

7. Binary Republik | 202 Gala Mart, Nr Gala Swing, South Bopal, Ahmedabad-380 058 | info@binaryrepublik.com
Disadvantages of Verbal Communication
 Lack of retention/documentation
 Distortion in passing the message
 No legal validity
 Possibility of misunderstanding
 Unsuitable for long messages
 It is constrained by physical barriers
 Not effective when the target group is spread out

8. Binary Republik | 202 Gala Mart, Nr Gala Swing, South Bopal, Ahmedabad-380 058 | info@binaryrepublik.com
Why is verbal communication important
to business?
Verbal communication is at the core of what most of us do - whether
you’re building a business, leading change, dealing with difficult
situations, revitalizing a team, coping constructively with complaints or
creating an exceptional customer service climate.
The essential actions taken by managers and staff happen almost
entirely through verbal communication. It sets the emotional tone and
builds relationships that ultimately determine the performance culture
of the workplace.
If verbal communication is not effective, coordination breaks down,
relationships suffer, mistakes multiply and productivity plummets.

9. Binary Republik | 202 Gala Mart, Nr Gala Swing, South Bopal, Ahmedabad-380 058 | info@binaryrepublik.com
Rules of Verbal Communication
 Keep your cool – Voice & Body language
 Tell a story – the magic of story telling
 Keep it simple – less is more
 Be Prepared – know your material & audience
 Make eye contact – Let every one feel special
 Engage & Involve – Interact with your audience
 Listen & Observe – Calibrate with your audience
 Use pace & rhythm – a dynamic tone of voice intrigues
 Put flavor to it – use your personality to make it stick
 Practice – practice makes perfect

10. Binary Republik | 202 Gala Mart, Nr Gala Swing, South Bopal, Ahmedabad-380 058 | info@binaryrepublik.com
THANK YOU