2. Binary Republik | 202 Gala Mart, Nr Gala Swing, South Bopal, Ahmedabad-380 058 | info@binaryrepublik.com
The man who can think and
does not know how to
express what he thinks,is at
the same level as the person
who cannot think.”
3. Binary Republik | 202 Gala Mart, Nr Gala Swing, South Bopal, Ahmedabad-380 058 | info@binaryrepublik.com
What is Verbal Communication?
Verbal communication describes any type of
interaction that makes use of spoken words.
Verbal communication takes place when spoken
words are used to transfer information and
understanding form on person to another.
4. Binary Republik | 202 Gala Mart, Nr Gala Swing, South Bopal, Ahmedabad-380 058 | info@binaryrepublik.com
Methods of Verbal Communication
Among Individuals
Face-to-face communication
Interviews
Telephonic Conversation
Grapevine
5. Binary Republik | 202 Gala Mart, Nr Gala Swing, South Bopal, Ahmedabad-380 058 | info@binaryrepublik.com
Methods of Verbal Communication
Among Groups
Negotiations
Meeting
Lectures/Speech
Presentations
Conference/Seminars/Workshops
6. Binary Republik | 202 Gala Mart, Nr Gala Swing, South Bopal, Ahmedabad-380 058 | info@binaryrepublik.com
Advantages of Verbal Communication
Understanding, clarity & transparency
Immediate feedback
Better relationships
Time saving
Effective tool for motivation
Effective tool for group communication
Economical
Allows to measure effectiveness immediately
It’s the only way out during an emergency
7. Binary Republik | 202 Gala Mart, Nr Gala Swing, South Bopal, Ahmedabad-380 058 | info@binaryrepublik.com
Disadvantages of Verbal Communication
Lack of retention/documentation
Distortion in passing the message
No legal validity
Possibility of misunderstanding
Unsuitable for long messages
It is constrained by physical barriers
Not effective when the target group is spread out
8. Binary Republik | 202 Gala Mart, Nr Gala Swing, South Bopal, Ahmedabad-380 058 | info@binaryrepublik.com
Why is verbal communication important
to business?
Verbal communication is at the core of what most of us do - whether
you’re building a business, leading change, dealing with difficult
situations, revitalizing a team, coping constructively with complaints or
creating an exceptional customer service climate.
The essential actions taken by managers and staff happen almost
entirely through verbal communication. It sets the emotional tone and
builds relationships that ultimately determine the performance culture
of the workplace.
If verbal communication is not effective, coordination breaks down,
relationships suffer, mistakes multiply and productivity plummets.
9. Binary Republik | 202 Gala Mart, Nr Gala Swing, South Bopal, Ahmedabad-380 058 | info@binaryrepublik.com
Rules of Verbal Communication
Keep your cool – Voice & Body language
Tell a story – the magic of story telling
Keep it simple – less is more
Be Prepared – know your material & audience
Make eye contact – Let every one feel special
Engage & Involve – Interact with your audience
Listen & Observe – Calibrate with your audience
Use pace & rhythm – a dynamic tone of voice intrigues
Put flavor to it – use your personality to make it stick
Practice – practice makes perfect
10. Binary Republik | 202 Gala Mart, Nr Gala Swing, South Bopal, Ahmedabad-380 058 | info@binaryrepublik.com
THANK YOU