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NextGrid A Service Provider's Viewpoint

NextGrid A Service Provider's Viewpoint






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    NextGrid A Service Provider's Viewpoint NextGrid A Service Provider's Viewpoint Presentation Transcript

    • NextGRID Business Units Seminar A Service Provider’s Viewpoint Mike Fisher IT Futures Centre, BT
    • How the world is changing
      • Socio-Economic
      • Globalisation
      • Energy/natural resources
      • Ubiquitous connectivity
        • 1.1 bn Internet users
        • 2.7 bn mobile phone users
        • >80% of the world has mobile coverage
      • Dependence on ICT
      • Communities, social networks, collaboration patterns
      • Technical
      • Ubiquitous and invisible ICT
      • Convergence
        • fixed/mobile
        • networks/computing
      • Move from products to services
      • Internet of Services
      • Internet of Things
        • RFID, sensors, …
      • Increasing complexity
        • Systems of systems
        • Universal connectivity
      Moving towards a world underpinned by networked IT services
    • The digital networked economy
      • Connectivity and convergence are driving economies on a global basis
      • Bringing information and applications to the point of use
      • Communication and collaboration is key
      • Managing globalisation, consolidation and restructuring
      • Serving customers and citizens, in real-time, creating enduring customer relationships
      • All while remaining compliant and secure
      • The real benefits derive from IT that is connected
    • What are our customers asking for?
      • Flexibility and agility
      • Faster response to their changing requirements
      • Control of their own business processes
      • Predictable quality of service
      • Cost reduction
        • Lower fixed costs
        • Operational costs linked directly to business value
        • Reduced management overhead
    • BT’s 21 st Century Network
      • BT’s Next Generation Network
      • Three key objectives
        • Empower the customer with control, choice and flexibility, including communications from anywhere to any device
        • Offer exciting new services for customers faster than before
        • Reduce operational costs - expected to amount to £1 billion per annum
      • For more information see: www.btplc.com/21CN
      Speed to market Customer experience and empowerment Cost transformation
    • 21CN – BT's Next Generation Network
      • NGN
        • packet-based
        • functions independent from transport technologies
        • unrestricted access by users to different service providers
      • 21CN
        • radical transformation of networks and systems
        • core network based on IP over MPLS
        • heterogeneous access
      IP-MPLS-WDM DSL Fibre & Copper Copper Agg Box End User ~5.5k sites ~100 sites Class 5 Call Server Content WWW ISP Multi-service access Converged core Wireless
    • A global innovation platform 3 rd party services BT services Global network and computing End customer created services Servers Storage Converged bandwidth Common software building blocks
    • BT Data Centre Services Foundation for operational excellence © British Telecommunications plc Reduced the power demand of our Data Centres by as much as 60% over a conventional data centre through Green power, virtualisation and fresh air cooling options
      • Business Benefits
      • Lower operational risk profile
      • Increased redundancy in design
      • Increased security underpinned by ISO 27001
      • Greater resilience
      • Consistent service delivery ITIL & ISO 20000 certification
      Tier 1 Tier 3/4 84% 16% BT Data Centres
    • BT Data Centre Services - Benefits Secure virtualised platform for growth with end to end SLA © British Telecommunications plc Business Benefits
      • Business Benefits
      • 30-50% cost reduction
      • Pay as you grow model
      • Improved speed & agility
      • Capacity on demand
      • Reduced cycle time
      • Right first time delivery
    • BT Data Centre Services - Benefits Enabling true business flexibility © British Telecommunications plc
    • BT Globally Connecting its Data Centres North America - 5 Data Centres UK - 11 Data Centres Europe - 16 Data Centres South America - 3 Data Centres Australasia - 3 Data Centres Asia - 4 Data Centres BUSINESS BENEFITS
      • Globally connected infrastructure
      • Enabling IT consolidation
      • Virtualisation of shared resources (storage, network, processing)
      • Application ready infrastructure
      • Enabling true business flexibility
      • With built in business continuity
      • Autonomics & self healing
    • BT Data Centre Services - 3 step approach Pragmatic approach to cost reduction, improved service & true business agility
      • Ability to change - weeks to minutes
      • Business interface - Flexible SLA’s
      • Resource utilisation - Shared pools
      • IT Management - Predictive, dynamic capacity
      • Cost Profile - variable cost structure
      • Ability to change - weeks to days
      • Business interface - class of service
      • Resource utilisation - rationalised
      • IT Management - proactive
      • Cost profile - still CAPEX model
      • Ability to change - Minutes to seconds
      • Business interface - Business SLA’s
      • Resource utilisation - Business oriented
      • IT Management - Policy management
      • Cost Profile - optimised variable cost model
    • BT Data Centre Services Converged Service Management – one SLA for Networked IT Services © British Telecommunications plc
      • In 2005 BT merged its Network Services & IT businesses into one organisation with 30,000 people and 170 countries
      • 450 ITIL foundation level
      • 150 ITIL practioner level
      • 70 ITIL management level
      • Network & IT in one SD organisation
      • Standardising on ITIL Globally
      • Global Service Management Architecture with eBonding for customer, suppliers, partners
      • BENEFITS
      • Accelerated responsiveness to the business (upto 30% - time, people, cost)
      • Improved visibility of the impact of change
      • Improved service integration with other IT vendors = faster time to market
      • Lowering cost of IT management
    • Next Generation Grids
      • Grid best seen as a technology to build service-oriented systems
      • Service oriented infrastructure
        • supporting flexibility in business processes and applications
        • managed services: reduced operational costs
      • Multiple applications and resources
        • diverse and general purpose infrastructure
        • consistent architecture
      • Multiple independent users and providers
        • users compose applications from wide range of services
        • providers support different customers simultaneously
      • Commercial focus
        • sustainable business models
        • well-defined SLAs, including rewards and penalties
        • security and reliability much more prominent
    • Impact of NextGRID
      • General approach to service delivery
        • SLAs, compositional primitives and supporting technology components
      • Minimal set of architectural components to support a wide range of services
        • Generalised specifications and cookbook
      • Validation through application experiments in important industry sectors
      • Consensus building for standardisation
        • Contribution to convergence between NGN and IT
    • Key NextGRID Innovation Cornerstone of the Architecture Evolution of existing SLA structures More Collaborative in Nature Linked to high level business goals Key business and market enabler Bi-partite SLAs
    • SLA Functions Clearly define what the service is to deliver Help to configure infrastructure to deliver the service Set out the price & penalties Build collaborative relationships Identify competitive advantage Clearly define the obligations on both sides What is success? How is it measured?
    • “ I need an application” “ I need a service” “ I need fabric” All BLOs Self-Similarity allows us to use same framework at each level service provider service SLA Configuration Policy Monitoring Policy Event Event SLA service provider service Configuration Policy Monitoring Policy Event Event SLA service provider service Configuration Policy Monitoring Policy Event Event Application Fabric Customer Service
    • Service Business Technical BLOs BLOs Customer Provider SLAs reflect the business objectives of the customer Client Software Offer Manager
    • Service Business Technical BLOs BLOs Client Software Offer Manager Customer Provider Poll Eval Deploy QoS History Autonomous management and virtualisation techniques reduce costs, provide flexibility Allocator Resource Discovery MID
    • Conclusions
      • NextGRID results should have significant impact
        • Contribution to increased maturity of Grid technology and understanding of its potential
        • Sound set of architectural principles and primitives
        • Well-integrated set of proof-of-concept software
      • Good basis for future work
        • FP7 projects, standardisation, implementations
      • … but more needs to be done
        • Experience with building systems based on NextGRID
          • Generalised specifications and cookbook
        • Need an understanding of scalability and manageability
    • Offices worldwide Telecommunications services described are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc's respective standard conditions of contract. Nothing in this publication forms any part of any contract. © British Telecommunications plc 2008 Thank you