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ITIL v2 to v3 Foundation Bridge
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ITIL v2 to v3 Foundation Bridge


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  • 1. Technical Education Center ITIL v2 to v3 Foundation Bridge Course Description ITIL v3 makes the link between ITIL’s best practice and business benefits clearer and stronger. The main difference between v2 and v3 is that v3 takes a lifecycle approach to guidance, as opposed to a process-led integration. This class bridges the gap between ITIL v2 and v3, and prepares a student for the ITIL v3 Foundation Bridging Certification Exam. This course examines the ITIL v3 The v3 changes address Service Lifecycle and implementation of the five core volumes: the priciples of IT Service • Service Strategy Management in today’s • Service Design world by focusing on: • Service Transition • Service Operation • Business and IT Integration • Continual Service Improvement • Value Network Integration You will discover the key differences and explore the business • Dynamic Service Portfolios value and objectives of the new ITIL v3 structure. Students who • Service Management Lifecycle successfully complete the bridge certification will be positioned to continue their training on the v3 level as it becomes available. Who Should Attend? V2 Foundation Certified IT Professionals who wish to transition to ITIL v3. Prerequisites ITIL Foundation Certificate from earlier ITIL versions. It is recommended that prior to attending this class, students review the material learned in v2 training. Duration This is a 1 day class with courseware provided. A proctored exam is included in the fee, and will be given at the conclusion of the lessons. 201.474.4200
  • 2. Examination Candidates will take the ITIL Foundation Bridging exam at the conclusion of the class. The exam will consist of 20 questions, and should require approximately 30 minutes to complete. Students with a v2 certification who pass the ITIL v3 Foundation Bridging Certification Exam will hold the equivalent of the ITIL v3 Foundation Certificate. Gotham Technical Education Center Gotham’s Technical Education Center is a Citrix Authorized Learning Center; a Check Point Authorized Training Center; and a ScriptLogic Authorized Training Center. The Technical Education Center also offers: • IT Infrastructure Library (ITIL) training • Certified Information Systems Security Professional (CISSP) exam preparation training • Custom Nokia training • Sponsored VMware and Blue Coat training • Other custom and on-site technical training New Jersey Office New York Office Connecticut Office 1 Paragon Drive, Suite 200 888 Seventh Ave., 35th Floor 4 Research Drive, Suite 402 Montvale, NJ 07645 New York, NY Shelton, CT 06484 Tel: 201-474-4200 Tel: 212-453-2547 Tel: 203-622-1210 Fax: 201-802-9615 Fax: 212-453-2596 Fax: 203-663-8060 201.474.4200