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Align IT investments and priorities more closely with the business.
Manage, evaluate, prioritize, fund, measure and monitor requests for IT services and the resulting work and deliverables, in a more consistent and repeatable manner that optimizes returns to the business.
Manage the responsible utilization of resources and assets.
Ensure that IT delivers on its plans, budgets and commitments.
• Value Delivery is about executing the value proposition throughout the delivery cycle, ensuring that IT delivers the promised benefits against the strategy, concentrating on optimizing costs and proving the intrinsic value of IT.
Governance are mostly qualitative and less quantitative which does not lend itself to ‘value delivery’.
Many new IT Governance initiatives often have no mechanism in place to measure the success or benefits of their governance efforts.
When IT Governance performance measurement disciplines and practices are in use, they are mostly informal, subjective or based on qualitative measures only.
Assign accountability – and not just to the CIO. senior managers must participate in the committees, the approval processes, and performance reviews.
Key roles and responsibilities must be formally agreed to upfront and communicated to organization in the form of a RACI Matrix ( R esponsible, A pprove, C onsult, and I nform).
• Program/project scope, requirements and deliverables (as in a charter) should be approved upfront by the sponsor and monitored throughout the development or procurement, testing, training and implementation phases.
The three Cs (culture, resistance to change, communications)
Internal politics – IT Governance often brings a shift in decision rights and associated power; Resistance to acceptance of standards/policies;
Resistance to accept accountability – some organisations report strong resistance by the business in accepting accountability for IT-related investments as part of newly introduced IT Governance arrangements; and
Obtaining sufficient business involvement in governance initiatives.