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Experience the Power of SkillSoft

Experience the Power of SkillSoft






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  • These bullets should be customized to reflect each meeting’s agenda.
  • With fewer employees, staff may need to multi-task more and take on more roles. An audience for finance and accounting skills An audience for IT security knowledge Need for Management and Leadership curricula Team Building (for supervisors), Communication skills (for supervisors and telecommuters) Mergers and Acquisition skills – Financial, Business processes, Technology, Business skills
  • Note that these 3 motivators are strategic, not tactical, and are enablers for the employee and the organization to be prepared to move forward. They bring value to the employee as well as to the organization. Adults don’t have time to go to brick and mortar schools, but they still need to hone their skills. So instead, bring the “school” to them.
  • The youngest of the Silent Generation, which is the smallest group, would be 64 in 2006. These may make up high-level presidents and owners of SMBs. They may not be comfortable with technology, but with a little guidance can become adept. Since they learn by lecture, e-Learning may be valued as a reference tool. The Boomers, who make up the largest group, learn by sharing, so e-Learning can be used as part of a blended learning approach, along with classroom, mentoring, and coaching. Also, as this group retires, succession planning becomes the key to not losing business expertise within an organization. Gen X doesn’t like to read and works best learning alone. E-Learning provides value from both perspectives: it’s self-directed and interactive. Gen Y, which is the second largest group, grew up with technology and expects to be immersed in technology 24/7. No technology learning curve here – they can grab quick topics to learn as they need it. For all generations, e-Learning can be used as part of a formal learning program as well as an informal learning tool.
  • This demonstrates what people need in the workplace vs. what their employers are actually providing. This could be a good list to check whether or not training is offered, and how much.
  • Some examples of the investment in learning, and how it can affect an organization financially.
  • With our heritage as a courseware provider, SkillSoft has established the leading courseware offering with the broadest and most current range of subjects, along with an array of supporting resources that complement our courseware. SkillSoft offers more than 3000 current English courses and supporting resources, divided into six collections: Business Skills, IT Professional, Desktop/End User Skills, Environmental Safety & Health, Legal Compliance and Financial Services Industry. Additionally, SkillSoft has localized our courseware into a wide range of languages, taking care to localize the content to reflect relevant differences in business cultures. To date, our localized courseware library offers more than 3,100 current titles in 18 languages. SkillSoft introduces an industry-leading number of new courses each year. We create these courses in response to the priorities we hear directly from our customers. Additionally, we review our active library quarterly, taking care to replace, update or remove content as it becomes outdated with new advances in technology or business. Support for mission critical skills Project management, Six Sigma, ITIL, Microsoft, Cisco and more 100+ IT and business certification exams supported Hundreds of courses qualify for CPE and college credit NASBA, ACE, PMI, HRCI, Six Sigma…and more
  • The Instructional Strategies portion of the model was intentionally designed to be flexible – not only to cover a wide range of content domains, but also to allow for ongoing innovation and change. This flexibility enables the courseware to keep pace with technology and customer expectations. Unmatched experience in e-learning design A proven development system A flexible approach to ID
  • List of important technologies and topics covered: Microsoft, Cisco Support for over 100 IT certifications Project management covered in depth Mentoring and TestPreps to support learners through the certification process Instruction reinforced via SkillChecks and TryIts Immersive practice via practice topics (Mentored and Coding Exercises, Software Simulations, self-assessed exercises)
  • Business Impact Series SkillSoft’s Business Impact Series is a set of concise, scenario-based vignettes created with the learner in mind. In a departure from traditional courseware, this content is designed to engage the learner in rich content, including video and Flash. They provide key takeaways that can impact common business problems such as Web links for additional information, books suggestions from the Books24x7 collection, and others. SkillSoft intends to initially release titles that relate to specific KnowledgeCenters including Managing Teams through Change.

Experience the Power of SkillSoft Experience the Power of SkillSoft Presentation Transcript

  • Experience the Power of SkillSoft Edwin V Amerman Channel Manager Align 2008
  • Agenda
    • Introductions
    • Who is SkillSoft
    • Business Training Library / SkillSoft Partnership
    • SkillSoft Solutions available to you
    • Demo of Business and Desktop/IT
    • What’s to come
    • Discussion
  • SkillSoft Overview
    • A leading provider of on-demand e-learning and performance support solutions
    • 6,000+ courses in 19 languages, over 20,000 fully-digitized online references, hundreds of videos, simulations, skill briefs, job aids, and more to meet enterprise training needs
    • Publicly traded (NASDAQ:SKIL)
      • $281.2M revenue for FY2008; projecting revenue of $335-338M in FY09
      • Plan to invest $56M in R&D in FY09
      • 500+ customer-facing employees
    • Two acquisitions in 2007:
      • Thomson NETg
      • Targeted Learning Corporation
  • 3,000 Customers, 10+ Million End Users
  • Strategic Partnership with BTL
    • Business Training Library
      • Partner since 2001
      • Received SkillSoft’s Partner of the Year Award in 2006
      • Consistently ranks in top 5% of all SkillSoft Partners
      • Have participated and presented at numerous SkillSoft Perspective events
      • Easy company to do business with
      • Perfect partnership with perfect market
  • Small Business Trends
    • Women-owned businesses average 26 employees; men-owned businesses average 50 employees
    • 75% of businesses with <99 employees don’t have accounting software
    • Only 35% have disaster recovery systems
    • Management skills, not capital, predict success
    • 68% have employees who work from home occasionally
    • 1.7M are for sale at any given time
  • Learning Trends in Business
    • The top 3 motivators for business
    • e-Learners:
      • 75% = Personal learning goal
      • 69% = To develop a new skill
      • 62% = Career progression goal
    • The education source for adults is likely to be an employer rather than a traditional school
  • Potential Learners in Business
    • Silent Generation (b. ’25 – ’42) 28M
      • Learn by lecture
    • Baby Boomers (b. ’43 – ‘60) 76.5M
      • Learn by sharing
    • Generation X (b. ’61 – ’81) 46M
      • Learn as individuals
    • Generation Y/Next (b. ’82 – ’02) 72M
      • Learn by multi-tasking, multi-media
  • Skill Gap in Learning Offered
    • What workers need vs. what they get:
      • Written Communication
      • Interpersonal Communication
      • Basic Computer skills
      • Customer Service
      • Quality Awareness
      • Cross-Cultural Communication
      • Basic Math
      • Reading Comprehension
      • Sales/Marketing
  • Projections
    • 17% plan to increase employment
    • 32% plan to make capital outlays
    • 5% plan to increase inventories
    • 24% expect real sales to increase
    • National Federation of Independent Businesses Research Foundation
    • February ‘06
  • Business Returns
    • Cisco receives a return of $16 for every $1 it spends on internal e-Learning
    • For 100 learners, for 1 hour of instruction, e-Learning is 40% less expensive than classroom. As audience size and instruction length grow, so do the savings
  • SkillSoft’s Value to Customers The ability to align learning with business objectives and user needs. Connected Learning
    • Benefits
    • Learning is part of key business initiatives
    • Relevant to many different kinds of learners, with different needs and learning styles
    • Learning available on demand, anywhere, any time
  • Self Study e-Learning *Estimated titles, SkillSoft and NETg courseware libraries, 01-11-08 .
    • Business Skills
    • 900+ English titles
    • 1,900 localized titles
    • IT Professional
    • 1,700+ English titles
    • 600+ localized titles
    • Desktop
    • 400+ English titles
    • 500 localized titles
    • ES&H
    • 100+ English titles
    • 100 localized titles
    • Legal Compliance
    • 60+ English titles
    • Consumer/SMB
    • 90+ English titles
    • 70+ localized titles
  • Effective Instructional Design
    • Proven ID Model
    • Proven development system
    • Flexible to allow for ongoing innovation and change
    • Unmatched experience in e-learning design
      • 12 full-time learning designers
      • 5 senior LDs with over 75 years e-learning design experience
      • Advanced degrees in instructional technology, education, communications, and other related fields
    Objectives Content Instructional Strategies Assessment Adult Learning Theory Performance-Oriented Instruction Mastery Learning Observation and Modeling Social Learning Theory Learning Style and Preferences
  • Engaging Business Skills Courses
  • Mentoring Support for Mission-Critical IT Skills
    • Covering the industry's most popular products and technologies
    • Over 100 certifications supported
    • TestPreps help learners prepare for certification exams
    • Mentors hold over 1,000 certifications and accreditations
    • A variety of mentoring options:
      • Real time chat
      • Email my mentor
      • Mentored exercises
      • Optional daily email reminders
  • Desktop & IT Courseware Software Simulations to “Learn by Doing” Steps available at learner request, scrolls to keep pace Multiple Tasks (versus Steps) Layered support options High fidelity environment
  • IT Professional Courseware
    • Web Design
    • Macromedia Design Tools
      • Dreamweaver MX
      • Flash MX
      • Fireworks MX
    • Adobe
      • Go Live 5
      • Illustrator 9.0
    • Scripting Languages
      • Javascript
      • XML
      • DHTML
      • VBscript
    Ent. Database Systems Oracle 11i Oracle 10g Oracle 9i Systems and Database Design Microsoft SQL Server 2000 Microsoft SQL Server 2005 Internet & Network Cisco Cisco CCNA & CCNP Cisco CCDA/CCDP Certification CCSP ISC 2 Data/Telecommunications Wireless Communications Security Solutions OS & Server Technologies CompTIA A+: 2006 Essentials 2006 IT Technician 2006 Remote Support Technician 2006 Depot Technician 2003 Core Hardware 2003 Operating System Server+ 2005 Microsoft .Net Server
    • Software Development
    • Java 2 Programming
    • Microsoft .NET Software Development Tools
    • Generic Languages
    • Software Programming Fundamentals
    • Software Development Principles
    Project Effectiveness Project Mgmt. IT Project Mgmt. Project Integration Project Scope Project Cost Mgmt. Project Quality Project Communication Project Risk Mgmt. Project Procurement Team Leading Team Participation Virtual Teams
  • Desktop Courseware Collection
    • SkillSoft Desktop Courseware Collection
      • Computing fundamentals for non-technical corporate users
      • Coverage of major operating systems and desktop applications from Microsoft, Adobe, Lotus and others
      • Email, Groupware and Internet use
    Miscellaneous Seagate Crystal Reports Adobe Acrobat Palm OS Palm PC Netscape ECDL Basic IT Concepts Managing Files Spreadsheets Database Presentation Lotus Notes 6 Notes 5 Notes Mail Calendar TeamRoom Personalizing Notes Remote mail iNotes Microsoft Windows 2000 Windows XP Office 2007 Office 2003 Office XP Office 2000 Front Page Visio Vista Project Internet Explorer
  • Business Skills Courseware Six Sigma Green Belt Six Sigma Black Belt Six Sigma: Champion Training Certified Manager of Quality/ Organizational Excellence Strategic Planning Supply Chain Management Bus Strategy & Operations HRCI Human Resource Certifications (SPHR & PHR)) Finance for Non-Financial Mgrs. Budgeting Interviewing Recruiting & Retention Diversity & Inclusiveness Administrative Support Skills Auditing Knowledge Management Finance , HR & Administration HDI Customer Support Specialist IT Infrastructure Library (ITIL) Foundations Strategic Account Sales Skills Selling at the Executive Level Industry Foundations Customer Service Essentials Customer Relationship Mgmt. Consulting with Internal & External Clients Sales/Customer Skills Project Mgmt. Essentials IT Project Mgmt. Project Integration Project Scope Project Time & Cost Mgmt. Project HR Project Quality Project Communication Project Risk Mgmt. Project Procurement Team Leading Team Participation Visual Teams Project Effectiveness Management Essentials Managing Performance Delegation Skills Coaching & Mentoring Managing Change Leadership Essentials Frontline Leadership Leading Workforce Generations Succession Planning Management & Leadership Interpersonal Communications Business Writing International Communications Negotiating & Influencing Time Management Dealing with Change & Conflict Career Development Balancing Personal & Professional Life Problem Solving Dealing with Organizational Change Professional Effectiveness
  • Depth of coverage on key topics
    • Supporting Employees thru Change Courses (3)
      • Beginning the Change Process
      • Managing thru the Change
      • Incorporating Change into Your Organization
    • Simulations (2):
      • Supporting Employees thru Change Simulation
      • Supporting Teams thru Change Simulation
    • Blended Learning Toolkit (1)
      • Managing Change Blended Learning Toolkit
    Management & Leadership Management Essentials Managing Performance Delegation Skills Coaching & Mentoring Managing Change Leadership Essentials Frontline Leadership Leading Workforce Generations Succession Planning
  • Business Course Structure
  • Business Course Demo
  • IT/Desktop Course Simulation
  • Rich Media, High Impact
    • The Business Impact Series
    • Concise rich-media vignettes dramatizing common business problems and solutions
    • Key takeaways that help learners think more clearly about their situations
    • The Challenge Series
    • Interactive Case Studies focused on problem discovery and analysis
    • Multi-path gaming and simulation techniques
    • Full-motion video
  • Recognition
    • Bersin & Associates Learning Leader Award - 2007
      • KnowledgeCenters
    • Best of Elearning! Magazine Awards – 2006 & 2007
      • Best IT Content – IT Courseware Library
      • Best in Off-The-Shelf Courseware” - KnowledgeCenters
      • Best Soft Skills Content – Business Skills Library
      • Leadership Training Category – Books24x7 ExecSuite
    • The e-Learning Guild Research Platinum Award - 2007
      • SkillPort wins for satisfaction among large enterprise LMS Customers
      • Guild Members Rank SkillSoft Highest In Vendor Responsiveness, Learning, Implementation and Cost Benefit
    • TrainingOutsourcing.com Top 20 – 2006 & 2007
      • Named one of the top 20 Companies in the Training Outsourcing Industry
    • HRO Today “Baker’s Dozen”
      • Included in list of top 13 providers of learning outsourcing
  • Future Development Plans
    • SkillSoft releases nearly 600 courses a year
  • Thank you for your time.
    • Discussion