Strategy & planning provides our cluster with proactive leadership to ensure we are on track to meeting our clients goals and we align with the corporate I&IT direction. By keeping on top of I&IT trends and emerging technologies, the branch recommends I&IT strategies that enable our customers to achieve their business priorities. This approach ensures we are recommend leading edge, proven technologies to our clients. The branch works with our customers and CAC staff to provide strategic advice.
The Services Management branch oversees the provision of I&IT services to our customers. They act as CAC’s chief controller by providing contract, financial and procurement management services.
Customer Solutions Delivery plans, develops and implements business solutions for our customers. Some of the services this branch provides are listed here. You can contact this branch whenever the need arises for a technology solution. The branch works with our customers to provide comprehensive project management, development and application support. Our expert team of I&IT professionals can work with your employees to develop a solution that meets your business requirements.
Introduction of new processes and technology to improve government decision-making processes Pilot/implementation of LongPen technologies Increase automation to support Cabinet meetings Integration of systems to support decision-making Modernizing government communications New enterprise systems implemented to manage government news releases Development of critical government websites for engagement with public and employees Effective tools and processes to manage incoming government requests Modernizing business processes Exploration of technologies to meet green agenda (wireless, video) Introduction of collaboration tools (used within and external to government
Introduction of new processes and technology to support ministry’s mandate Introduction of collaborative tools and services (within and external to government) Approval, oversight and communications of public infrastructure projects Business solutions support for numerous divisions within ministry Renewable and energy efficiency support
Introduce new processes and technology to support ministry’s mandate Improved process and technology to support government’s spring budget and fall economic statement processes (e.g., secure collaboration services) Implement improved analytical tools Implement systems changes to support budget commitments (e.g., Provincial Land Tax Reform) Introduce new processes and technology to improve government decision-making processes Implement integrated dashboard reporting for executives Modernize legacy systems to support annual planning process
Modernizing Ontario’s Systems for Tax Administration (MOST) Introduce new, integrated technology to support ministry’s vision Improve service delivery to taxpayers through online services Implement single business number Upgrade imaging and remittance systems Support for government’s key budget initiatives Corporate Tax Administration Redesign Comprehensive tax reform package including single sales tax implementation Accelerate Ontario Child Benefit payment Open for Business (faster and friendlier for families and businesses) Introduce new processes and technology to support ministry’s mandate Implement business solutions to support business functions (e.g., managing new relationships with partners, enhancing collections, audit, investigations)
Information management Document management Paperless office Collaboration SharePoint Webcasts Telephony integration/MS communication server Legacy renewal .Net platform with consolidated CIF Mobile workers & telework New paradigm Mobile applications via BlackBerry platform Part of BCP AODA compliance Testing Privacy and security Overriding priority
2009-10 operational plan objectives Develop portal-based customized applications Create external-facing websites Implement a front office, analytical tool for trading activities Develop a loan system to centralize OFA loans to public bodies Implement a new, integrated communications solution Implement an electronic records management solution
Welcome to CAC - 101 Roundtable Breakfast with The Central Agencies Cluster Information Technology Association of Canada Thank you to our sponsors
16th Annual ITAC IT Challenge Golf Tournament and Luncheon