Choosing and Evaluating Collection Agencies

CHOOSING AND EVALUATING COLLECTION AGENCIES Presented by Bill Lovitt, CCE 847-991-0051 847-530-1145 (Mobile) [email_address]

Agenda ,[object Object],[object Object],[object Object],[object Object]

Make The Right Choice ,[object Object],[object Object],[object Object],[object Object],[object Object]

Services Checklist ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Order to Cash Continuum Legal & Bankruptcy Billing (Print & Electronic) Training Outsourcing Solutions Deduction Management Cash Application & Payment Processing Letter Demands 3 rd Party Collections

Reputation and Credibility ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Ease of Doing Business ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Resources and Coverage ,[object Object],[object Object],[object Object]

Evaluating Agency Effectiveness

Realistic Expectations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Comparing Agency Performance ,[object Object],[object Object],[object Object],[object Object]

Netback ,[object Object],[object Object]

Netback Example Agency “A” charges a higher fee but returns more to creditor $16,000 $22,500 Netback (Creditor Return) $4,000 $7,500 Agency Fee $20,000 $30,000 Dollars Collected 20% 30% Recovery Rate $100,000 $100,000 Placements (20% Fee) Agency “B” (25% Fee) Agency “A”

Debtor Treatment ,[object Object],[object Object],[object Object],[object Object],[object Object]

Your Collection Agency is Your Authorized Agent ,[object Object],[object Object],[object Object],[object Object],[object Object]

The Key to a Successful Agency Relationship ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Summary – Choosing And Evaluating Collection Agencies ,[object Object],[object Object],[object Object]

Choosing and Evaluating Collection Agencies

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