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1 hospice hospitality tool


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  • Each individual member thinks and acts differently, but taken together as a fellowship, congregations have a collective approach to their circumstances. Some call this the congregation’s culture or DNA.
  • We are talking about how people behave as a group. An outsider coming into your church might say: “They act as if the church is getting ready to close,” (Hospice) or “They are good at caring for their own,” (Hospital) or “They really want to reach out to others” (Hospitality).
  • This way of thinking tends to make them behave passively towards their circumstances. They are focused on keeping the doors open and not much else.
  • If you discern that Hospice is what God wishes from your church, then your goal should be having a “good death” and leaving a legacy.
  • Because hospital churches focus on the needs of their membership, they tend to be reactive. That is, they tend to respond to circumstances that they perceive as threats. They work hard to prevent changes that might hurt the feelings of their faithful.
  • Hospitality churches tend to want their pastor to visit the sick and help organize the existing programs. They may not appreciate leadership that is challenging.
  • They will place high expectations on their pastor and themselves for serving others. They appreciate creative leadership.
  • High hospitality churches tend to be proactive. They prepare for change. They want to be ready to respond when needs arise in their community.
  • Break now into groups of two or three and decide which ‘H’ describes your church. You may decide that you are half way between two H’s. Which way are you headed? (8 min. discussion may be followed by a polling of each group. On the next three slides, spend more time with the H's named by the group)
  • Remember the object is to have a ‘good death.’ When the time is right, the faithful people of a hospice church can insure that their assets will continue to serve God and that each of their members will find a home in another congregation.
  • The natural tendency of Hospital churches is survive day by day. They need to intentionally engage in evangelism & outreach programs and set goals that will excite their members about serving others. They should look for ways to do ministry with the poor. They should explore shared ministry.
  • Nothing goes without saying. High hospitality churches need to also practice verbalizing their faith. Their continued development and unity depends upon clarity about who Jesus is for them today. They need to intentionally train people to grow both in faith and service. They need to undergird every action with prayer.
  • To have positive change in a church, leadership (both lay and clergy) need to clearly communicate the church's current reality. Wishful thinking doesn’t do any good. The desired behavior also needs to be stated and illustrated.
  • Transcript

    • 1. The Hospice-Hospitality Tool - 0 -
    • 2. How does your congregation currently behave?
      • congregations have a cultural mid-point...
    • 3. That midpoint will behave as if the church is: - On H ospice - A H ospital - Into H ospitality ©this tool is from Ed Kail -2-
    • 4. Hospice Churches
      • Are focused on buildings and reducing costs
      • May feel isolated
      • May be of any size
    • 5. Hospice Churches need to think realistically about how to use their remaining time -4-
    • 6. Hospital Churches
      • Are focused on meeting the needs of those inside their walls
      • May feel comforting and comfortable
    • 7. Hospital Churches need to be honest about their “in-house” perspective on mission -6-
    • 8. Hospitality Churches
      • Are focused on those outside their walls
      • They are committed to meeting the needs of their community
    • 9. Hospitality Churches need to be clear that the love of Jesus is what drives them outward -8-
    • 10. How does your congregation behave? H ospice - 1/2 way - H ospital - 1/2 way - H ospitality -9-
    • 11. Every church has problems and opportunities Hospice Churches may become depressed and past oriented, But, they can make choices that will both care for their membership and leave a legacy. -10-
    • 12. Every church has problems and opportunities Hospital Churches may become a self-centered clique, Or they can become mission minded, winsome examples of Christian community. -11-
    • 13. Every church has problems and opportunities Hospitality Churches may lose their Christian identity and become a social club, But, they are in the best position to grow and spread the Gospel. -12-
    • 14. Remember, we are talking about behavior. Group behavior can change, but it takes intentional leadership. -13-
    • 15. Reality Check 101
      • Credits
      • H-H-H tool was developed by Ed Kail. He and Julia Kuhn Wallace also developed the Partnersteps shared ministry resource.
      • Small Church Commission is an agency of the Western PA Conference, UMC.
      • Reality Check 101 text by Bill Kemp. He is also the author of other resources relating to church change found at: