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Given the importance of the growing Inclusive Tourism sector, Australia must have an air transport infrastructure that is equal to the best in the world in the way its treats travellers with a disability or run the risk at putting itself into a non competitive position as a world tourism destination. Given the significance of tourism as an economic driver to the country’s economy the issue of access to aviation services becomes a far bigger issue than the immediate turnaround cost to any particular airline or any given flight, if such a cost differential actually exists at all.
The blanket two wheelchair policy is out of touch with the policies adopted by our major tourism competitors and further out of touch with the practices of most of the countries of origin for our inbound international visitors.
The issue of wheelchair access and disability services is still being viewed as a compliance disability rights issue instead of from an enhance of the visitor experience for a major segment of a valuable export industry.