Press Release: June 12, 2012“Autotask Corporation Announces CertifiedConsulting Partner Program”
Program Goals/Objectives Quality control - Optimize the quality of services beingdelivered by third parties through forma...
What are the characteristics of a CCP? Predominantly Autotask customers & Power Users Typically at least 12 months of Au...
30 Partners in 12 Countries Worldwide
What are the benefits to becoming a CCP? Unprecedented opportunity for collaboration Leverage Autotask Sales & Drive new...
The Certification Process: Sign Up: Program Discussion Does this make sense for your business? What to expect Certific...
Developing your Autotask Services…$$$ Custom report development? New LiveReports Ability to develop reports against Dat...
Power Consulting Group - NYC MSP, IT Consulting & MSPConsulting Founded 1991, 14 employees 2012 Revenue - $3.2MM (53%gr...
About Founded first MSP in 2001(Now an IM VTN Member) Ingram Micro SMB AllianceAdvisory Council Member Autotask Certifi...
What Does An MSP Need To Compete?Accounting &ReportingRMMPSANotifications &WorkflowSalesProcess
What Does An MSP Need To Compete? PSA – Professional Services Automation Options: Autotask, ConnectWise, etc. Consider...
What Does An MSP Need To Compete? RMM – Remote Monitoring & Maintenance Options: Kaseya, N-Able, Level Platforms, etc....
What Does An MSP Need To Compete? Accounting & Reporting Accounting Options: SAGE, MYOB, etc. Reporting Evaluate Opti...
What Does An MSP Need To Compete? Sales Process – Quoting Options: Quosal, QuoteWerks, etc. Considerations: HW/SW Res...
What Does An MSP Need To Compete? Service Delivery Process– Notifications &Workflow Notifications Automation of allsupp...
MSP ConsultingInitial Setup &ConfigurationNotifications& WorkflowRulesSalesProcessDesignQuoting &AccountingIntegrationsRem...
Example – Acquisition – Iconic Consulting Autotask User MSP Revenue - $400k/year+ 2 Employees 10 Clients on-boarded in...
Suggestions for Small/Growing MSPs Don’t try to do it all – Specialize! Partnerships Pick strategic vendors Training &...
Special Offer FromIM, Autotask & PCG15% Off Autotask Pro Premium & More■ Buy Autotask Pro Premium &Get a $1,000 Voucher!■ ...
IM SMBA Requirements $200,000 in annual business with Ingram Micro SMB focus of end users with less than 1,000 seats A...
QuestionsDon’t be shy!There are no dumb questionsSpeak up!
Thank You
Becoming a CCP: Developing your Autotask Line of Business
Becoming a CCP: Developing your Autotask Line of Business
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Becoming a CCP: Developing your Autotask Line of Business

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Autotask's Certified Consulting Partner (CCP) program connects existing Autotask experts with new and existing Autotask customers looking to improve their businesses. The CCP offers strong Autotask know-how with proven industry experience to provide more effective implementations for new customers and better, deeper utilization of Autotask for existing customers. This session will be valuable for anyone looking for help with their Autotask system, or those who think they have what it takes to become a Certified Consulting Partner.

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  • Becoming a CCP: Developing your Autotask Line of Business

    1. 1. Press Release: June 12, 2012“Autotask Corporation Announces CertifiedConsulting Partner Program”
    2. 2. Program Goals/Objectives Quality control - Optimize the quality of services beingdelivered by third parties through formal certification Scalability – Augment Implementation/PS team byleveraging partners for spikes in demand. Potentialcandidates identified in each territory to support capacity. Customer Value – Combine product knowledge, localpresence, and industry/domain experience to consult ourcustomers
    3. 3. What are the characteristics of a CCP? Predominantly Autotask customers & Power Users Typically at least 12 months of Autotask experience PASSIONATE about Autotask Passed the formal certification exam for Implementation Maintain exceptional product knowledge, and re-certifyevery 2 years to maintain their credential Desire to leverage their expertise & service offerings forrevenue opportunity
    4. 4. 30 Partners in 12 Countries Worldwide
    5. 5. What are the benefits to becoming a CCP? Unprecedented opportunity for collaboration Leverage Autotask Sales & Drive new business growth Dedicated Partner Program Manager support Additional training resources to develop & enhance skillsand product knowledge.
    6. 6. The Certification Process: Sign Up: Program Discussion Does this make sense for your business? What to expect Certification Exam: Implementation “The Proven Way” Proven Methodology Technical knowledge requirement Enablement Kickoff meeting Initial Training & Ongoing Support Bi-annual recertification based on Quality Metrics set by Autotask
    7. 7. Developing your Autotask Services…$$$ Custom report development? New LiveReports Ability to develop reports against Data Warehouse Integrations / API development Additional Training & Consulting
    8. 8. Power Consulting Group - NYC MSP, IT Consulting & MSPConsulting Founded 1991, 14 employees 2012 Revenue - $3.2MM (53%growth over 2011) 2013 projected - $4.1MM (25%projected) Re-Deployed Expanded CloudArchitecture in 2013 3 Autotask CCPs Ingram Micro SMB AllianceMember
    9. 9. About Founded first MSP in 2001(Now an IM VTN Member) Ingram Micro SMB AllianceAdvisory Council Member Autotask CertifiedConsulting Partner Autotask NYC User GroupLeader CRN – “7 Young VAR’s ToWatch”, 2007RONNIE PARISELLADirector of BusinessDevelopment at PowerConsulting Group, Inc.
    10. 10. What Does An MSP Need To Compete?Accounting &ReportingRMMPSANotifications &WorkflowSalesProcess
    11. 11. What Does An MSP Need To Compete? PSA – Professional Services Automation Options: Autotask, ConnectWise, etc. Considerations: Service Provider Type Sub-contractors
    12. 12. What Does An MSP Need To Compete? RMM – Remote Monitoring & Maintenance Options: Kaseya, N-Able, Level Platforms, etc. Considerations: Scripting/Automation In-house knowledge
    13. 13. What Does An MSP Need To Compete? Accounting & Reporting Accounting Options: SAGE, MYOB, etc. Reporting Evaluate Options: XXX Considerations What do you want to report on?
    14. 14. What Does An MSP Need To Compete? Sales Process – Quoting Options: Quosal, QuoteWerks, etc. Considerations: HW/SW Resales or Service Integrated Marketing
    15. 15. What Does An MSP Need To Compete? Service Delivery Process– Notifications &Workflow Notifications Automation of allsupport-related clientcommunication Workflow Automation of commonservice delivery tasks
    16. 16. MSP ConsultingInitial Setup &ConfigurationNotifications& WorkflowRulesSalesProcessDesignQuoting &AccountingIntegrationsRemote Monitoring& MaintenanceIntegrations
    17. 17. Example – Acquisition – Iconic Consulting Autotask User MSP Revenue - $400k/year+ 2 Employees 10 Clients on-boarded in 4m
    18. 18. Suggestions for Small/Growing MSPs Don’t try to do it all – Specialize! Partnerships Pick strategic vendors Training & Certifications Ingram Micro SMB Alliance Pick an Autotask User Group Team up with Complementary Vendors VoIP/Software Development/Cabling/CoLo,etc. Leverage MDF!!!!!
    19. 19. Special Offer FromIM, Autotask & PCG15% Off Autotask Pro Premium & More■ Buy Autotask Pro Premium &Get a $1,000 Voucher!■ *NEW Customers: Good for upto 50% off implementationservices up to $1,000■ Using Autotask Pro Premium?Get 50% Off ProfessionalServices!■ *EXISTING Customers: Good for upto 50% off professional services upto $1,000■ OFFER EXPIRES: September 30,2013
    20. 20. IM SMBA Requirements $200,000 in annual business with Ingram Micro SMB focus of end users with less than 1,000 seats Attendance at one Invitational per year Benefits IMTS, Blanket authorizations, IMTA discount Buffalo-based sales and credit team 1 fully covered trip per year Fusion funds, branding help, 3rd-party discounts
    21. 21. QuestionsDon’t be shy!There are no dumb questionsSpeak up!
    22. 22. Thank You

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