- 360 views
Category: Communications, Customer Experience ...
Category: Communications, Customer Experience
Customer, experience, voc, voice of the customer, program, consulting, management, touchpoints, communications, CRM, customer relationship management, consumer, measure, understand, engagement, marketing, loyalty, retention, value, data, text, mining, structured, unstructured, feedback, training, listening, analytic, predictive, models, analyze, CEM, customer engagement management, beyond the arc, financial, service, call center, survey, results, research, maximize, M&A, merger, acquisition, brand, inactionable, insight, social media, internal, company
- Total Views
- Views on SlideShare
- Embed Views