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DIY Review Monitoring
Beyond Indigo offers easy monitoring options

www.BeyondIndigoPets.com
Why should you monitor online reviews?
Nearly 97% of consumers now use online
media when researching products and
service...
Why would you need software to help?
The best way to handle a negative review is
to reach out to the client as soon as
po...
Why would you need software to help?
Beyond Indigo’s review monitoring system
is easy to set up, easy to use, and highly
...
DIY Review Monitoring System
 Within one week of enlisting Beyond Indigo’s assistance,
clients gain access to our system ...
DIY Review Monitoring System
 Users are taken directly to their clinic’s dashboard
where they are given four current stat...
DIY Review Monitoring System
 Users are taken directly to their clinic’s dashboard
where they are given four current stat...
DIY Review Monitoring System
 Users are taken directly to their clinic’s dashboard
where they are given four current stat...
DIY Review Monitoring System
 Users are taken directly to their clinic’s dashboard
where they are given four current stat...
DIY Review Monitoring System
 Clients are provided with links to and information
on every review in one convenient place:...
DIY Review Monitoring System
 Our system also provides email templates for
clients wishing to conduct an email campaign t...
Exceptional Value
Why use Beyond Indigo’s review
monitoring system?
 Ease of set up – within one week clients can be rec...
Additional Support
What if clients need more support?
 Clients who need assistance claiming and updating their
review si...
Additional Support
Who can I contact for more information?
 While our review monitoring system gains its strength from
b...
Contact Us
Interested in this business Partnership?
Contact Kelly Baltzell, CEO of Beyond Indigo
kelly@beyondindigo.com...
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Diy review monitoring

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Transcript of "Diy review monitoring"

  1. 1. DIY Review Monitoring Beyond Indigo offers easy monitoring options www.BeyondIndigoPets.com
  2. 2. Why should you monitor online reviews? Nearly 97% of consumers now use online media when researching products and services in their local area. 84% of consumers aged 18-34 say online reviews influence their decision to purchase products or use services. Approximately 79% of consumers trust online reviews as much as personal recommendations. **Statistics from http://www.biakelsey.com/company/press-releases/100310-nearly-all-consumers-now-use-online-media-to-shoplocally.asp, http://www.marketingcharts.com/wp/topics/asia-pacific/8-in-10-americans-agree-that-online-reviews-influencetheir-purchases-25761/, and http://kernagency.com/roinsider/earning-consumer-trust/ www.BeyondIndigoPets.com
  3. 3. Why would you need software to help? The best way to handle a negative review is to reach out to the client as soon as possible and work to resolve the complaint. The sooner the issue is addressed and resolved, the more likely the client will remove or amend the review in your favor. Currently, there are more than a dozen review sites relevant to veterinary practices. Manually monitoring each site is extremely time consuming and inefficient. www.BeyondIndigoPets.com
  4. 4. Why would you need software to help? Beyond Indigo’s review monitoring system is easy to set up, easy to use, and highly efficient. Let’s take a look… www.BeyondIndigoPets.com
  5. 5. DIY Review Monitoring System  Within one week of enlisting Beyond Indigo’s assistance, clients gain access to our system and begin to receive email notification every time a new review is posted online: www.BeyondIndigoPets.com
  6. 6. DIY Review Monitoring System  Users are taken directly to their clinic’s dashboard where they are given four current status reports: A pie chart breakdown of where their current reviews are posted assisting them with areas to most closely monitor www.BeyondIndigoPets.com
  7. 7. DIY Review Monitoring System  Users are taken directly to their clinic’s dashboard where they are given four current status reports: A bar graph showing the number of each type of star rating. www.BeyondIndigoPets.com
  8. 8. DIY Review Monitoring System  Users are taken directly to their clinic’s dashboard where they are given four current status reports: A bar graph showing the number of new reviews generated each of the past six months. www.BeyondIndigoPets.com
  9. 9. DIY Review Monitoring System  Users are taken directly to their clinic’s dashboard where they are given four current status reports: A chart listing the total number of reviews and current score for each site that calculates an average. www.BeyondIndigoPets.com
  10. 10. DIY Review Monitoring System  Clients are provided with links to and information on every review in one convenient place: www.BeyondIndigoPets.com
  11. 11. DIY Review Monitoring System  Our system also provides email templates for clients wishing to conduct an email campaign to generate new reviews: www.BeyondIndigoPets.com
  12. 12. Exceptional Value Why use Beyond Indigo’s review monitoring system?  Ease of set up – within one week clients can be receiving notifications and accessing the system  Ease of use – clients can access their dashboards and use all the features or do nothing and still reap the benefits through email  Efficiency – No need to comb the web for new reviews  Data-driven decision making made easy – Current reports available anytime the client logs in and needs to know current statistics.  Empowerment – Clients can take control of their own online reputation managing www.BeyondIndigoPets.com
  13. 13. Additional Support What if clients need more support?  Clients who need assistance claiming and updating their review sites or who are unsure how to handle negative reviews or who have staff in need of additional training to generate staff buy-in, would benefit from Beyond Indigo’s comprehensive Online Reputation Managing Program which provides:  Claiming and updating of 8 major review sites  Access to the DIY Review Monitoring system  Personalized consultation services  Print materials for generating new reviews  Staff development training  Ongoing monitoring of ORM progress  Access to Enhanced ORM Maintenance program for ongoing support www.BeyondIndigoPets.com
  14. 14. Additional Support Who can I contact for more information?  While our review monitoring system gains its strength from being automated, our consultation services gain their quality from being run by a live person!  For more information on Beyond Indigo’s DIY Review Monitoring System or the comprehensive ORM Program, contact our ORM Specialist, Ann Pearson: ann@beyondindigo.com 877-244-9322 ext 322  Ann specializes in empowering veterinary clinics to manage their online reputations. She provides reputation managing services, consultation services, and staff development training on quality online reputations and maintaining a strong online presence. www.BeyondIndigoPets.com
  15. 15. Contact Us Interested in this business Partnership? Contact Kelly Baltzell, CEO of Beyond Indigo kelly@beyondindigo.com 877-244-9322 ext 123 www.BeyondIndigoPets.com
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