Haiti Presentation

HAITI GEMBA3 IMBA 6120 – Human Resource Management Group 10: Khuram Babar | Marie Ducheine | Bethany Miller Keitha Minchew | Dormel Strickland

AGENDA • COUNTRY DESCRIPTION • STRATEGIC ASSESSMENT • EXTERNAL HR FACTORS • PARENT COUNTRY & CULTURAL GAP ANALYSIS • RECOMMENDED MATERIALS • SUMMARY & CONCLUSION

COUNTRY DESCRIPTION: THE COUNTRY • Located in the West Indies • Occupies 1/3 of Hispaniola (2/3 occupied by Dominican Republic • The least developed country in the West • Population: 8.5 Million • The first Caribbean state to achieve independence Country Description | Strategic Assessment | External HR Factors |Cultural Gap Analysis | Recommended Materials | Summary & Conclusion

COUNTRY DESCRIPTION: HISTORY • 1492: Christopher Columbus lands and claims the island of Hispaniola for Spain. The Spanish build the New World's first settlement at La Navidad on Haiti's north coast. • 1697: Spanish control over the colony ends with the Treaty of Ryswick, which divided the island into French-controlled St. Domingue and Spanish Santo Domingo. • 1791-1803 A slave rebellion is launched by the Jamaican-born Boukman leading to a protracted 13-year war of liberation against St. Domingue's colonists and later, Napoleon's army which was also assisted by Spanish and British forces. • 1804: The hemispere's second Republic is declared on January 1, 1804 by General Jean-Jacques Dessalines. Haiti, or Ayiti in Creole, is the name given to the land by the former Taino-Arawak peoples, meaning "mountainous country." Country Description | Strategic Assessment | External HR Factors |Cultural Gap Analysis | Recommended Materials | Summary & Conclusion

COUNTRY DESCRIPTION: CULTURE • A mixture of French, African and native Taino elements • Religion: 95% Christian • Music: Compas (similar to American Jazz) • Food: influenced by French cuisine and African staples. Rice and beans is the de facto national dish • Sports: soccer is most prevalent Country Description | Strategic Assessment | External HR Factors |Cultural Gap Analysis | Recommended Materials | Summary & Conclusion

COUNTRY DESCRIPTION: POLITICAL SYSTEM • Independence: January 1804 • A Presidential Republic, multi-party system • President Rene Preval: head of state (elected by popular vote) • Prime Minister Michelle Pierre-Louis: head of government (appointed by President) • Current government put in place by Constitution of 1987 Country Description | Strategic Assessment | External HR Factors |Cultural Gap Analysis | Recommended Materials | Summary & Conclusion

COUNTRY DESCRIPTION: GOVERNMENT • Executive Branch – Chief of state: President Rene Preval – Head of government: Prime Minister Michele Pierre-Louis – Cabinet: Chosen by the prime minister in consultation with the president – Elections: president elected by popular vote for a five-year term; prime minister appointed by the president, ratified by the National Assembly • Legislative Branch – Bicameral National Assembly consists of the Senate and the Chamber of Deputies • National Holiday – Independence Day, 1 January (1804) • Capital – Port-au-Prince Country Description | Strategic Assessment | External HR Factors |Cultural Gap Analysis | Recommended Materials | Summary & Conclusion

STRATEGIC ASSESSMENT: HAITIAN EXPATS • US/Haitian relationship is primarily socio-economic • 90% of expats remit money to relatives in Haiti – critical to many families’ survival • Send $350M/year to Haiti (~15% of Haiti’s GDP) • Haitian expats bring a wealth of skills and education, particularly in the arts, music, food and culture Country Description | Strategic Assessment | External HR Factors |Cultural Gap Analysis | Recommended Materials | Summary & Conclusion

STRATEGIC ASSESSMENT: INVEST IN HAITI • Utilities & infrastructure improvements needed • Gov’t & NGO programs for education, healthcare, security, employment training • Thriving art/music/religious culture • Improving legal system • Openness to trade agreements • Extreme tourism potential Country Description | Strategic Assessment | External HR Factors |Cultural Gap Analysis | Recommended Materials | Summary & Conclusion

STRATEGIC ASSESSMENT: HAITI’S NEEDS • Leadership: – Unstable government = security fears and cycle of impoverishment • Infrastructure: – roads, power, telecommunication inadequate • Agricultural development: most of island is deforested • Foreign aid/investment: for healthcare, education, security, developing equitable government programs for employment Country Description | Strategic Assessment | External HR Factors |Cultural Gap Analysis | Recommended Materials | Summary & Conclusion

STRATEGIC ASSESSMENT: US INVOLVEMENT • Emergency response / disaster relief • Healthcare (established hospitals, contributed inoculations, human resources, wellness education, water system improvements) • Legal assistance (women’s and children’s issues, labor issues, America’s Development Foundation) • Trade agreements (HOPE, textile trade agreements) • Supporting democracy through economics, education, and security Country Description | Strategic Assessment | External HR Factors |Cultural Gap Analysis | Recommended Materials | Summary & Conclusion

STRATEGIC ASSESSMENT: FOREIGN INVESTMENT • Security (UN security forces) • Trade agreements (CAFTA, CARICOM, others) • Financial investment (IMF) • Education and Ministry • Business (particularly in machinery, services, factory labor) Country Description | Strategic Assessment | External HR Factors |Cultural Gap Analysis | Recommended Materials | Summary & Conclusion

EXTERNAL HR FACTORS: ECONOMIC FORCES • Current Economic State is attributed to: – Political instability, – Shortage of good land, – Environmental deterioration, – Lack of a functioning legal system, – Migration of the skilled population, – Lack of public investment in human resources. Country Description | Strategic Assessment | External HR Factors |Cultural Gap Analysis | Recommended Materials | Summary & Conclusion

EXTERNAL HR FACTORS: LABOR MARKET • 2/3rds of the work-force does not have a formal job. • The unskilled labor force works in the following sectors: – Agriculture 66% – Services 25% – Industrial Markets 9% Country Description | Strategic Assessment | External HR Factors |Cultural Gap Analysis | Recommended Materials | Summary & Conclusion

EXTERNAL HR FACTORS: LABOR UNIONS • Workers do have the right of association. • Unions are on in the formal sector. • The labor laws under the union stipulate: – Minimum wage of 70 Gourdes ($1.70 U.S.) – Minimum working age of 15. Country Description | Strategic Assessment | External HR Factors |Cultural Gap Analysis | Recommended Materials | Summary & Conclusion

EXTERNAL HR FACTORS: LEGAL SYSTEM • Legal framework is based on the French and Roman legal systems. • The system is corrupted as political and financial pressures influence poorly trained individuals within the legal system. • Additionally, the legal system suffers due to several iterations of the country’s constitution. Country Description | Strategic Assessment | External HR Factors |Cultural Gap Analysis | Recommended Materials | Summary & Conclusion

EXTERNAL HR FACTORS: COUNTRY CULTURE • Distinction between men and women. • Men monopolize the job market. • Women are considered to be domestic providers. • However, the women controls the husband’s earnings. Country Description | Strategic Assessment | External HR Factors |Cultural Gap Analysis | Recommended Materials | Summary & Conclusion

EXTERNAL HR FACTORS: SPECIAL CONCERNS • The new constitution states that “the government makes the constitution, the laws, the regulations and agreements.” • The population is reluctant to serve as a juror due to intimidation. Country Description | Strategic Assessment | External HR Factors |Cultural Gap Analysis | Recommended Materials | Summary & Conclusion

CULTURAL GAP ANALYSIS: DIFFERENCES US/HAITI • Haitian culture is distinct and less familiar to Americans than other cultural groups • Haiti’s population is 95% made up of African descendants • The estimated population is 8 million • Haitians are very concerned with the treatment of Haitian refugees in America – Policy of returning Haitians but not Cubans Country Description | Strategic Assessment | External HR Factors |Cultural Gap Analysis | Recommended Materials | Summary & Conclusion

CULTURAL GAP ANALYSIS: DIFFERENCES US/HAITI • Government: – The Haitian government has undergone profound change over 20 years that has affected the policies, economics, and social standing – The Haitian government is plagued with corruption – It is typical and expected to give bribes to Haitian government officials for business dealings • Haiti is ranked 154 out of 181 economies for difficulty in doing business • It is difficult to do business in terms of maneuvering through the policies and procedures Country Description | Strategic Assessment | External HR Factors |Cultural Gap Analysis | Recommended Materials | Summary & Conclusion

CULTURAL GAP ANALYSIS: DIFFERENCES US/HAITI • Economic Standing: – Haiti is the poorest country in the western hemisphere – Haiti is targeted by U.S. businesses because it has the lowest wages in the western hemisphere – Poverty is rampant throughout the country • More than 50% of the country is below $1/day wage • Social Conditions: – The quality of life is substandard • There is unequal access to resources, infrastructure, social capital, health care and education • The basic Haitian does not have basic needs met • It is ranked 146 out of 177 countries on the human development scale Country Description | Strategic Assessment | External HR Factors |Cultural Gap Analysis | Recommended Materials | Summary & Conclusion

CULTURAL GAP ANALYSIS: DIFFERENCES US/HAITI • Idea of Self vs. Others: – The American culture is very self focused – The Haitian culture is focused on the community • “Men-nan Men” is “Hand in Hand” where communities work together and resources are shared Country Description | Strategic Assessment | External HR Factors |Cultural Gap Analysis | Recommended Materials | Summary & Conclusion

CULTURAL GAP ANALYSIS: DIFFERENCES US/HAITI • Family Structure: – Less than 40% of Haitians are married • Marriage is expected among middle class and elite • A larger percentage are in committed relationships that are recognized by the community – The male is the wage earner – The women are caregivers • There are very few opportunities for women in the workforce Country Description | Strategic Assessment | External HR Factors |Cultural Gap Analysis | Recommended Materials | Summary & Conclusion

CULTURAL GAP ANALYSIS: DIFFERENCES US/HAITI • Social Etiquette: – Greeting someone has significant meaning • It would be rude to not exchange pleasantries – Religion is not a taboo subject • It is expected to be discussed in the workforce • The official religion is Catholicism – Social disabilities are shameful and there is a social stigma associated • Almost 10% of the population has disabilities – Haitian women do not smoke or drink • Men are not excessive in alcohol consumption Country Description | Strategic Assessment | External HR Factors |Cultural Gap Analysis | Recommended Materials | Summary & Conclusion

CULTURAL GAP ANALYSIS: IDEAL EMPLOYEE TRAITS • Recognition of tremendous cultural differences – Education, Socialization, Economic • Acknowledgement of the differences of Haitians from other Caribbean people and distinct from African Americans – Show empathy for the Haitian experience – Not all creoles are alike: Haitian Creole vs. Portuguese Creole Country Description | Strategic Assessment | External HR Factors |Cultural Gap Analysis | Recommended Materials | Summary & Conclusion

CULTURAL GAP ANALYSIS: TRAINING • There are several areas that should be a focus for training – Haitian government policies and procedures for doing business – Sensitivity training – Cultural emersion training – Security training – Language: French and/or Creole Country Description | Strategic Assessment | External HR Factors |Cultural Gap Analysis | Recommended Materials | Summary & Conclusion

RECOMMENDED MATERIALS : PRE-DEPARTURE • Cultural Awareness Training – degree of interaction required in the host culture and the similarity between the individual’s native culture and the new culture • Package A – Information Sharing (less than a week) – Expatriate and the host country which has similar cultures – Low interaction and length of stay in the host country is short-lived » Type of training offered: area briefings, cultural briefings, films, videos, books, use of interpreters and survival level language training Country Description | Strategic Assessment | External HR Factors |Cultural Gap Analysis | Recommended Materials | Summary & Conclusion

RECOMMENDED MATERIALS : PRE-DEPARTURE • Cultural Awareness Training cont’d • Package B – Affective Approach (1 – 4 weeks) – Expatriate and the host country which has different cultures – Moderate level of interaction and the length of stay in the host country is anticipated to be between two to twelve months. » Type of training offered: culture assimilators, role-playing, critical incidents, cases, stress reduction training and moderate language training • Package C – Immersion Approach (approx 2 months ) – Expatriate and the host country which has vastly different cultures – High interaction and the anticipated length of stay is one to three years » Type of training offered: assessment center, field experiments, simulations, sensitivity training and extensive language training. Country Description | Strategic Assessment | External HR Factors |Cultural Gap Analysis | Recommended Materials | Summary & Conclusion

RECOMMENDED MATERIALS : PRE-DEPARTURE • Preliminary Visits – Aids in determining if the assignment is appropriate for the expatriate and their families. – Factors which will aid in the adjustment and final decision of accepting the assignment will be: • Gaining the proper legal documents for exiting/re-entry into the United States • A tour of Haiti • Overview of housing • Overview of the education system • Spousal Employment • Transportation. Country Description | Strategic Assessment | External HR Factors |Cultural Gap Analysis | Recommended Materials | Summary & Conclusion

RECOMMENDED MATERIALS : PRE-DEPARTURE • Preliminary Visits cont’d – Prior to the preliminary visit • Apply for visa • Apply for work permit • Driver’s license (if stay longer than 90 days) • Employment contract • Open bank account • Language Instruction – Further host country language training – Language of the corporation Country Description | Strategic Assessment | External HR Factors |Cultural Gap Analysis | Recommended Materials | Summary & Conclusion

RECOMMENDED MATERIALS : PRE-DEPARTURE • Assistance with practical, day-to-day matters • Relocation assistance – Hire relocation services professional • Housing assistance • Education assistance Country Description | Strategic Assessment | External HR Factors |Cultural Gap Analysis | Recommended Materials | Summary & Conclusion

RECOMMENDED MATERIALS : TRAVEL • Haiti Tour – Port-au-Prince/Cap-Haïtien and the North coast/Jacmel and the South coast • Carnival – Every year on the Sunday, Monday, and Tuesday before Ash Wednesday • Music – Compas bands : Tabou Combo, T-Vice, and Carimi • Cuisine – Rice and beans - de facto national dish Country Description | Strategic Assessment | External HR Factors |Cultural Gap Analysis | Recommended Materials | Summary & Conclusion

RECOMMENDED MATERIALS : SECURITY • High crime and civil unrest • Travelers are advised to hire a reliable guide • Hire a driver when touring in Haiti • Do not wander in the streets at night in Port-au- Prince Country Description | Strategic Assessment | External HR Factors |Cultural Gap Analysis | Recommended Materials | Summary & Conclusion

RECOMMENDED MATERIALS : BASIC INFORMATION • Personalized guide book of important addresses and phone numbers should be provided to the expatriate. The entries will include: – U.S. Embassy in Port-au-Prince, – Hospitals; Hôpital de l'Université d'État in Port-au- Prince. – Emergency phone numbers for the police, ambulance and fire department. – Recommended book “U.S. Expatriate Handbook” Country Description | Strategic Assessment | External HR Factors |Cultural Gap Analysis | Recommended Materials | Summary & Conclusion

RECOMMENDED MATERIALS : BASIC INFORMATION • Personalized guide book contains: – Major hotels; Hotel Montana in Port-au-Prince, Hotel Cyvadier in Jacmel and Cormier Plage in Cap-Haitien. – Lost stolen credit cards • Mastercard • Visa • American Express • Dinner’s Club – Major banks /Currency Exchange Country Description | Strategic Assessment | External HR Factors |Cultural Gap Analysis | Recommended Materials | Summary & Conclusion

RECOMMENDED MATERIALS : ACTIVITIES • Personalized guide book contains: – Water sports • Kyona and Ibo beaches (Ibo is on Cacique Isle) are best for swimming, snorkeling, spear fishing, sailing, boomba racing in dugout canoes and water-skiing. • La Gonâve is a popular location for fishing – Spectator sports • Football is the favorite national sport • Basketball Country Description | Strategic Assessment | External HR Factors |Cultural Gap Analysis | Recommended Materials | Summary & Conclusion

RECOMMENDED MATERIALS : ACTIVITIES • Personalized guide book contains: – Other • 9-hole golf course - Pétionville Club. • Tennis courts - Club Med in Montraus, El Rancho, Habitation Le Clerc, Ibo Beach, Ibo Lake, Kaloa Beach, Pétionville Club and Royal Haitian hotels. • National parks of La Visite and Parc Macaya offer excellent hiking opportunities. “ – Restaurants – Malls & Museums Country Description | Strategic Assessment | External HR Factors |Cultural Gap Analysis | Recommended Materials | Summary & Conclusion

RECOMMENDED MATERIALS : STAFF DEVELOPMENT • Expatriates are used for training because of a lack of suitably trained staff in the host location • The ability to transfer knowledge skills in a culturally sensitive manner perhaps should be an integral part of the pre-departure training programs – particularly if training is part of the expatriate’s role in the host country. • Training should also be provided for employees – Short-term assignments – Non-standard assignments/commuting – International business travelers Country Description | Strategic Assessment | External HR Factors |Cultural Gap Analysis | Recommended Materials | Summary & Conclusion

SUMMARY & CONCLUSION: SUMMARY • History & Culture – High poverty, low employment and poor infrastructure • Strategic assessment – Unstable government. Manufacturing, textile and oil industries present • Gap Analysis – Vast differences in the environment versus their native country • Pre-Departure Training – If spouse and child are accompanying, then spousal employment, housing and education are matters that should be considered for a successful assignment Country Description | Strategic Assessment | External HR Factors |Cultural Gap Analysis | Recommended Materials | Summary & Conclusion

SUMMARY & CONCLUSION: CONCLUSION • Government stability is paramount • Resources for self-sustainment are needed in Haiti – Farming – Education – Medical • Business investments benefit from human capital – Increase wages & employment necessary • Pre-Departure training is important – Length of stay > 1 month - 1yr & wide difference in culture – Potential increases for successful performance Country Description | Strategic Assessment | External HR Factors |Cultural Gap Analysis | Recommended Materials | Summary & Conclusion

SUMMARY & CONCLUSION: KEY TAKE-A-WAYS • Haitian culture is community focused vs US culture is self-focused • Potential for economic development • External assistance and diasporas remittances are essential to keep the economy afloat • Language training is important in the ability to self- sufficient • Staff Development – Maintained by former expatriates turned instructors – Serves as a pool of resources for international assignments – Fosters innovation & organizational knowledge Country Description | Strategic Assessment | External HR Factors |Cultural Gap Analysis | Recommended Materials | Summary & Conclusion

Haiti Presentation

by Bethany Miller on Jan 25, 2010

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Haiti Presentation — Presentation Transcript

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