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Communicating using our strengths

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As a leader, your ability to communicate effectively is the foundation to many leadership skills. Learn how you can leverage your strengths to communicate better both one to one and in group settings.

As a leader, your ability to communicate effectively is the foundation to many leadership skills. Learn how you can leverage your strengths to communicate better both one to one and in group settings.

Published in: Business, Technology

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  • Today we will be exploring who to leverage your strengths to increase your communication effectiveness because of the wide audienceReview the foundations of communications, then discuss the critical components to leadership communicationsUsing your strengths and explore derailersCreating a plan to improveThe goal today is to have ach of you take away one or two things that can help you communicate more effectively, some of this may not be new and it will be a reminderBe prepared to answer questions, I will be calling on participants
  • Interpretation of communications as it relates to emotionscomes from: words 7%, tone 38%, body language 55% congruence requiredExample: The project report you delivered was incomplete and needs more work.
  • Talking v Listening v ObservingEye contact, posture, mirroring, handshake, facial expressionsDon’t get this with written communications
  • Questions: If in fact tone and body language make up over 90% of interpretation on emotions, what situations would you want to have face to face communications?Performance issues
  • Emotional Intelligence this is more art than science an is a factor in effectively communicating with othersSelf-awareness – the ability to know one's emotions, strengths, weaknesses, drives, values and goals and recognize their impact on others while using gut feelings to guide decisions.Self-regulation – involves controlling or redirecting one's disruptive emotions and impulses and adapting to changing circumstances.Social skill – managing relationships to move people in the desired directionEmpathy - considering other people's feelings especially when making decisions andMotivation - being driven to achieve for the sake of achievement
  • NOTE: communications is the backbone
  • AgeBig Picture v DetailIntrovert v ExtrovertNOTE: Myers Briggs or DiSC assessments
  • Talking over othersOveruse of “I”Emotional OutburstsOveruse of emailAvoidance of difficult conversationsGetting the last word in
  • Assess Your StrengthsIdentify DeRailersAssess Team Members Communication NeedsIdentify Strengths to LeveragePractice 1-1 communicationsJohari Window for Team
  • Which team members would you think this person have the most difficulty communicating with?
  •  Communications backbone to leadershipdeliver the message for understanding, inspire others to act by leveraging your strengths) (emotional intelligence)
  • Johari WindowStrengths Finder 2.0, Tom Rath (2007)Myers Briggs (MBTI)DiSC
  • Transcript

    • 1. Communicating Using OurStrengths
    • 2. Foundations toCommunications
    • 3. Foundations to Communications Words 7% Tone 38% BodyLanguage 55%
    • 4. Foundations to Communications
    • 5. Foundations to Communications
    • 6. Foundations to Communications
    • 7. POLL: When do you find yourself talking more thanlistening and observing? In meetings In face-to-face conversations Over the phone All the above
    • 8. Leadership Communications
    • 9. Leadership | Competencies
    • 10. Leveraging Values Progression Value Competencies Overall • Vision Business Business • Strategic / Financial Decisions Manager Strategy • Operating Mechanisms (President/CEO) • Reflect / Analyze ------------------------------------- • External Relationship Value Competencies Managing • Manage • Coaching / Development Managers through • Crucial Conversations Managers • Difficult Decisions • Strategy Value Competencies Managing Work through • Communication Individuals Others • Delegation • Accountability
    • 11. Communicating with Style Inspire… Be Genuine… Deliver…
    • 12. Understanding Your Audience
    • 13. Questions?
    • 14. Using Your Strengths forLeading Others
    • 15. What are Your Strengths? Driven Coach Supportive DeveloperInnovative Courageous Strategic Decisive Resourceful Adaptable Influential Planner Collaborative Inspiring Integrator Communicator Learner
    • 16. POLL: How clear are you on what your strengths are? 75-100% 50-74% 25-49% 0-24%
    • 17. Johari Window Model (ask) known by self unknown by self feedback solicitation known by others (1) open/free (2) blind (tell) self-disclosure/exposure shared others’ observation discov -ery unknown by others self-discovery (3) hidden (4) unknown
    • 18. Questions?
    • 19. Potential CommunicationDerailers
    • 20. What are your Potential Communication Derailers?Talking over othersOveruse of “I”Emotional OutburstsOveruse of emailAvoidance of difficult conversationsGetting the last word in
    • 21. Your Communications SuccessPlan
    • 22. Steps to SuccessAssess Your StrengthsIdentify DeRailersAssess Team Members Communication NeedsIdentify Strengths to LeveragePractice 1-1 communicationsJohari Window for Team
    • 23. Strengths and Communications Matrix Your Strengths Team Members Analytical – data driven; John Carla Rick objectiveExtrovert Extrovert Introvert Context- historical; tried & true Detail Big Picture Detail Discipline- ordered; planned Auditory Action/Kinetic Visual Includer- include others; accepting Input- inquisitive
    • 24. Wrap Up
    • 25. What to Remember Communications = backbone to leadership Alignment: Words, Tone, & Body Language Understand Audience Needs Use your strengths Develop techniques to limit derailers
    • 26. Resources Johari Window Strengths Finder 2.0, Tom Rath (2007) Myers Briggs (MBTI) DiSC
    • 27. Beth Millerbeth.miller@executive-velocity.com404.451.3726