© 2011 SAP AG. All rights reserved. 1
Markus Ganser
Solution Manager Information Management, EMEA
Return on Information:
M...
© 2013 SAP AG. All rights reserved. 2
Managing Master Data
Contents
Customer Challenges with Master Data
SAP’s Solution Bl...
© 2013 SAP AG. All rights reserved. 3
Customer Challenges with Master Data
© 2013 SAP AG. All rights reserved. 4
So Why Should You Care About Master Data?
Data
ERP and LOB
HCM
SCM
CRM
SRM
DASHBOARD...
© 2013 SAP AG. All rights reserved. 5
Business Challenges that can be
Addressed with Master Data Governance
Procurement
 ...
© 2013 SAP AG. All rights reserved. 6
Business Challenges that can be
Addressed with Master Data Governance
Customer Relat...
© 2013 SAP AG. All rights reserved. 7
SAP’s Solution Blueprint for Master Data
© 2013 SAP AG. All rights reserved. 8
A Framework for Data Governance
Strategy
DG Controlling
Applications for DG
Corporat...
© 2013 SAP AG. All rights reserved. 9
Technology Blueprint in Master Data Management
SAP Information Steward
SAP Master Da...
© 2013 SAP AG. All rights reserved. 10
Data Migration
Data Integration for
Data Warehousing
Master Data Management
Data Qu...
© 2013 SAP AG. All rights reserved. 11
SAP Master Data Governance
Master Data fit for use with SAP
Business Suite and non-...
© 2013 SAP AG. All rights reserved. 12
SAP Master Data Governance
Master Data Governance
Business Processes
External Provi...
© 2013 SAP AG. All rights reserved. 13
SAP Master Data Governance Integrated Object Model
Financials Material Supplier and...
© 2013 SAP AG. All rights reserved. 14
SAP Master Data Governance Key Capabilities
SAP
Master Data
Governance
Integrated O...
© 2013 SAP AG. All rights reserved. 15
Latest quality score
Data quality
score metrics
Quality trend
Key Quality
Dimension...
© 2013 SAP AG. All rights reserved. 16
SAP MDG integrated with Information Steward Enabling
Total Quality Management for y...
© 2013 SAP AG. All rights reserved. 17
SAP MDG integrated with Information Steward Enabling
Total Quality Management for y...
© 2013 SAP AG. All rights reserved. 18
SAP MDG integrated with Information Steward Enabling
Total Quality Management for y...
© 2013 SAP AG. All rights reserved. 19
SAP MDG integrated with Information Steward Enabling
Total Quality Management for y...
© 2013 SAP AG. All rights reserved. 20
Summary
© 2013 SAP AG. All rights reserved. 21
What’s next?
Get a copy of SAP’s whitepaper on “Turning
information and data qualit...
© 2013 SAP AG. All rights reserved. 22
SAP Provides Best-In-Class Master Data Governance Solutions
Deliver information tha...
© 2013 SAP AG. All rights reserved. 23
23rd Oct:
Return on Information: Managing Content
Seventy per cent of all data in y...
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Sap increase your return on information by focusing on data governance - managing master data - by markus ganser

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Understand how you can increase efficiency by embedding consistent and reliable information into your business processes. And discover SAP solutions to govern your information.

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Sap increase your return on information by focusing on data governance - managing master data - by markus ganser

  1. 1. © 2011 SAP AG. All rights reserved. 1 Markus Ganser Solution Manager Information Management, EMEA Return on Information: Managing Master Data 9th October 2013 Welcome to the ‘Return on Information’ webinar series dedicated to Information Management Solutions by SAP. This is the second of four webinars, the following webinars will be on: 23rd Oct: Return on Information: Managing Content 6th Nov: Return on Information: Managing Information Lifecycles Register now > http://www.sap.com/france/ROIWebinars On-Demand: Return on Information: Managing Data Quality Get connected #RedefineData
  2. 2. © 2013 SAP AG. All rights reserved. 2 Managing Master Data Contents Customer Challenges with Master Data SAP’s Solution Blueprint for Master Data Governance Summary
  3. 3. © 2013 SAP AG. All rights reserved. 3 Customer Challenges with Master Data
  4. 4. © 2013 SAP AG. All rights reserved. 4 So Why Should You Care About Master Data? Data ERP and LOB HCM SCM CRM SRM DASHBOARDS EXPLORING AD HOC REPORTING RUN Operational UNDERSTAND Analytics
  5. 5. © 2013 SAP AG. All rights reserved. 5 Business Challenges that can be Addressed with Master Data Governance Procurement  Inconsistent supplier and material data across procure-to-pay processes increase costs  Difficulty in tracking contract compliance from fragmented supplier data increases risk  Lack of visibility into supplier relationships hinders opportunities for savings Supply chain management  Lack of transparency relating to suppliers and materials makes it harder to detect and respond to changing supply and demand dynamics in global networks, as well as responsively and effectively deal with supply chain events (like recalls)  Difficult in sharing up-to-date supplier and material data limits collaboration in a global manufacturing network Finance  Lack of transparency and ability to streamline financial operations  Manual efforts to reconcile financial accounts drives down efficiency  Greater risk of noncompliance How can I leverage my global scale in purchasing? How can I increase my supply chain efficiency? How can I meet compliance, transparency, and speed in financial close?
  6. 6. © 2013 SAP AG. All rights reserved. 6 Business Challenges that can be Addressed with Master Data Governance Customer Relationship Management  Lack of insight from all customer interactions hinders marketing and sales activities  Customer and product hierarchy inconsistencies in demand planning and revenue forecasts affect sales effectiveness  Lack of a complete, consistent, and correct customer view hurts customer service experience and affects customer satisfaction and loyalty Manufacturing/Product Lifecycle Management  No single view of material in enterprise planning and control processes affects downstream plant-level operations and manufacturing execution  Lack of smooth integration between engineering and manufacturing results in unstable product data causing issues with production quality and increased product costs, as well as slower time to market How can I accelerate order to cash? How can I accelerate new product introduction?
  7. 7. © 2013 SAP AG. All rights reserved. 7 SAP’s Solution Blueprint for Master Data
  8. 8. © 2013 SAP AG. All rights reserved. 8 A Framework for Data Governance Strategy DG Controlling Applications for DG Corporate Data Architecture Organization for DG DG Processes and Methods Strategy for Data Governance (DG) local global Mandate Strategy document Value management Roadmap Goals and targets Data quality metrics Data Governance Roles and responsibilities Change management Standards & Guidelines Data life cycle management Business metadata management Data-driven business process management Conceptual corporate data model Data distribution architecture Authoritative data sources Software support (e.g. MDM applications) System landscape analysis and planning
  9. 9. © 2013 SAP AG. All rights reserved. 9 Technology Blueprint in Master Data Management SAP Information Steward SAP Master Data Governance SAP Data Services
  10. 10. © 2013 SAP AG. All rights reserved. 10 Data Migration Data Integration for Data Warehousing Master Data Management Data Quality Management A B Before After A B C D One Runtime Architecture & Services Business UI (Information Steward) Unified Metadata Technical UI (Data Services) Data Integration Data Quality Data Profiling Text Analytics One Administration Environment (Scheduling, Security, User Management) One Set of Source/Target Connectors SAP Data Services Data Management Foundation to move, improve, govern and unlock your data SAP Data Services
  11. 11. © 2013 SAP AG. All rights reserved. 11 SAP Master Data Governance Master Data fit for use with SAP Business Suite and non-SAP • Better decisions, based on trusted data • Efficient operations with fewer errors and manual corrections • Accelerating business change, such as mergers and acquisitions, divestitures Pre-build, integrated, proven • MDG applications for customer, supplier, material and finance • Re-use of SAP data model, UI, business rules and configuration • Integrated staging, workflow, approval and audit trail • Based on ERP
  12. 12. © 2013 SAP AG. All rights reserved. 12 SAP Master Data Governance Master Data Governance Business Processes External Providers Maintain Validate Approve ReplicateCentral maintenance of master data in staging area Maintain 1 1 3rd party systems Collaboration Adaptable workflow Auditable change process 3 Approve 3 Business Suite systems Automatic replication to non- sap and SAP systemsReplicate 4 4 Adapt Adaptation/ Enrichment in local systems 5 Adapt 5 Validate 2 Re-use existing business logic Integrate external services Data enrichment, address cleansing, duplicate check 2 External Services
  13. 13. © 2013 SAP AG. All rights reserved. 13 SAP Master Data Governance Integrated Object Model Financials Material Supplier and Customer FinancialsandControlling ValueOrg.UnitDataBasic&ClassificationData BusinessPartnerAttributes Supplier Attributes Customer Attributes Chart of Accounts GL Account Consolidation Unit/Group Cost Element Org. Units: • Company • Profit Center • Cost Center General Data & Descriptions Units of Measure EAN, UPC Classification Sales Data Plant Data Valuation & Costing Central Data Roles Bank Details Identification Tax Numbers Industry Sectors Addresses with Usage and Versions Business Partner Relationships General Data Comp. Code Data Purchasing Data Comp. Code Data Sales Area Data Tax Indicators General Data
  14. 14. © 2013 SAP AG. All rights reserved. 14 SAP Master Data Governance Key Capabilities SAP Master Data Governance Integrated Object Model Extensibility & Re-Use Governance & Stewardship People- centric Uls Governance and Collaboration Data Quality and Business Rules Robust Data Replication Key & Value Mapping
  15. 15. © 2013 SAP AG. All rights reserved. 15 Latest quality score Data quality score metrics Quality trend Key Quality Dimensions (KPI for data) Scorecard to measure DQ from a Data Steward’s perspective Drill into scorecard details SAP Information Steward Governance and quality assessment in the hands of all users
  16. 16. © 2013 SAP AG. All rights reserved. 16 SAP MDG integrated with Information Steward Enabling Total Quality Management for your Data Manage Monitor Improve Repeat
  17. 17. © 2013 SAP AG. All rights reserved. 17 SAP MDG integrated with Information Steward Enabling Total Quality Management for your Data Manage Monitor Improve Repeat
  18. 18. © 2013 SAP AG. All rights reserved. 18 SAP MDG integrated with Information Steward Enabling Total Quality Management for your Data Manage Monitor Improve Repeat
  19. 19. © 2013 SAP AG. All rights reserved. 19 SAP MDG integrated with Information Steward Enabling Total Quality Management for your Data Manage Monitor Improve Repeat
  20. 20. © 2013 SAP AG. All rights reserved. 20 Summary
  21. 21. © 2013 SAP AG. All rights reserved. 21 What’s next? Get a copy of SAP’s whitepaper on “Turning information and data quality into sustainable business value” Sign up for a benchmark of your master data management capabilities Send your request to gerd.danner@sap.com
  22. 22. © 2013 SAP AG. All rights reserved. 22 SAP Provides Best-In-Class Master Data Governance Solutions Deliver information that is complete, accurate, and accessible Get Clean Stay Clean Cleanse Integrate Manage Create Archive Govern Enterprise Information Management SAP Information Steward SAP Master Data Governance SAP Data Services
  23. 23. © 2013 SAP AG. All rights reserved. 23 23rd Oct: Return on Information: Managing Content Seventy per cent of all data in your organization resides outside of databases. By governing unstructured content such as documents, invoices, notes and images from directly within your Operational System, you can reduce costs while boosting productivity and user adoption. Register now › http://www.sap.com/france/ROIWebinars 6th Nov: Return on Information: Managing Information Lifecycles Information Governance is a cradle-to-the-grave exercise. Learn how to understand the data in legacy systems, migrate it into your Operational System, and decommission legacy systems. Also discover how to effectively meet regulatory and statutory requirements around data retention and removal, by managing the entire information lifecycle. Register now › http://www.sap.com/france/ROIWebinars Stay connected Exchange with experts on communities and social networks. SAP Community › IM Channel › @SAPEIM › SAP › SAP on LinkedIn › #Redefinedata #EIM Thank you On-Demand: Return on Information: Managing Data Quality Learn why Data Governance is critical for any organization, how to assess the quality of your data, learn how to improve it, and proactively monitor improvement in key data areas Watch the replay › http://www.sap.com/france/ROIWebinars

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