Usability

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Usability

  1. 1. EDMS Usability Project R&D CS Applications Development
  2. 2. EDMS Usability <ul><li>Goal </li></ul><ul><ul><li>Make EDMS easier to use. This will: </li></ul></ul><ul><ul><ul><li>Increase productivity </li></ul></ul></ul><ul><ul><ul><li>Reduce import and retrieval error </li></ul></ul></ul><ul><ul><ul><li>Enhance user satisfaction with EDMS </li></ul></ul></ul><ul><ul><ul><li>Increase acceptance of EDMS </li></ul></ul></ul>
  3. 3. EDMS Usability <ul><li>Method </li></ul><ul><ul><li>Determine usability stumbling blocks by: </li></ul></ul><ul><ul><ul><li>Interviewing current users </li></ul></ul></ul><ul><ul><ul><li>Conducting web-based survey (GroupSystems) </li></ul></ul></ul><ul><ul><ul><li>Conducting focus groups using electronic “meetingware” (GroupSystems) </li></ul></ul></ul><ul><ul><ul><li>Analyzing results to produce Requirements Document as well as other deliverables </li></ul></ul></ul>
  4. 4. EDMS Usability <ul><li>Method </li></ul><ul><ul><li>Using results of survey and focus groups in the design of the new release </li></ul></ul><ul><ul><li>Conducting usability testing of the EDMS prototypes concurrent with their development </li></ul></ul>
  5. 5. EDMS Usability <ul><li>Team Dynamics consultants can help achieve our usability goals by: </li></ul><ul><ul><ul><li>providing software tools </li></ul></ul></ul><ul><ul><ul><li>leveraging experience using tools </li></ul></ul></ul><ul><ul><ul><li>professionally conducting focus groups </li></ul></ul></ul><ul><ul><ul><li>training us for future usability efforts </li></ul></ul></ul><ul><ul><ul><li>delivering results faster than we could without them. </li></ul></ul></ul>
  6. 6. EDMS Usability <ul><li>Results </li></ul><ul><ul><li>Easier to use EDMS </li></ul></ul><ul><ul><li>More people using EDMS </li></ul></ul><ul><ul><li>More content in EDMS </li></ul></ul><ul><ul><li>EDMS Feeds into Knowledge Management </li></ul></ul>
  7. 7. EDMS Usability <ul><li>Legacy of EDMS Usability Project </li></ul><ul><ul><li>Processes in place to continue improvement of subsequent releases of EDMS and other R&D CS applications </li></ul></ul>
  8. 8. EDMS Usability <ul><li>On the other hand </li></ul><ul><ul><li>Reasons not to study EDMS usability... </li></ul></ul>
  9. 9. EDMS Usability

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