The bank at your fingertips

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  • 1. The Bank at your Fingertips Dr. Urs Blattmann Michael Stöckli June 2010
  • 2. Content Current Challenges within the Financial Services Industry and its Environment - Weaknesses in the Financial Services Industry - Quick and Fundamental Changes of the Environment Concept of a New Approach Implementation in a Swiss Private Bank Seite 2 © BERNET & PARTNER AG The Bank at Your Fingertips
  • 3. Weaknesses in the Financial Services Industry (1) Preparation of management information in banks … May Mai hy tatls- Mon ort Mon 15 rep … takes too much time … bothers controllers with number crunching instead of … will no longer be affordable data analysis in the light of shrinking margins ► Information is delivered too late, is poorly interpreted and costs too much Seite 3 © BERNET & PARTNER AG The Bank at Your Fingertips
  • 4. Weaknesses in the Financial Services Industry (2) Information technology in banks is … MS Office Excel mainframe computer and PowerPoint applications archives and datawarehouses … highly fragmented ► Information is only available in a fragmented way and with huge effort involved Seite 4 © BERNET & PARTNER AG The Bank at Your Fingertips
  • 5. Weaknesses in the Financial Services Industry (3) Balanced Scorecard - Risk t or Rep risk view not integrated complex risk metrics based on questionable assumptions contagion- and spillover-effects are not considered ► Lack of an integrated and simple view on the risk situation of banks Seite 5 © BERNET & PARTNER AG The Bank at Your Fingertips
  • 6. Quick and Fundamental Changes of the Environment Readiness to provide information? Is there a need of setting new goals? Which Portfolios require urgent action? Which clients are affected? ► Readiness to provide answers and information can not keep pace with reality and developments Seite 6 © BERNET & PARTNER AG The Bank at Your Fingertips
  • 7. Content Current Challenges within the Financial Services Industry and its Environment Concept of a New Approach - Build on existing data available - Simple and structured preparation of information - Variety and flexibility in analytics Implementation in a Swiss Private Bank Seite 7 © BERNET & PARTNER AG The Bank at Your Fingertips
  • 8. Build on existing data available Usually in a bank all required information is available somewhere or can be generated from existing information sources core banking system data … data structure ► A logical data structure is imperative - a datawarehouse is not Seite 8 © BERNET & PARTNER AG The Bank at Your Fingertips
  • 9. Simply and structured preparation of information In all banks management and staff are familiar with a variety of structures and classification items client segment organisational structure portfolio strategy return/contrib.margin type of mandate client domicile information and presentation structure ► Information along existing structures creates transparency Seite 9 © BERNET & PARTNER AG The Bank at Your Fingertips
  • 10. Variety and flexibility in analytics Limitation of freedom in analysis is considered as being a constraint. Maximum benefit is being reached if users get answers in a very short period of time. static dynamic results results transformation calculation logic calculation logic assumptions assumptions set of data set of data ► The added value of a solution is proportional to the flexibility provided by the solution of the enduser Seite 10 © BERNET & PARTNER AG The Bank at Your Fingertips 10
  • 11. Approach - The Bank at your Fingertips concept financials market/clients balanced scorecard employees/know-how processes/IT as link to strategy actual Filters target achievement (traffic lights) current period change of view on previous period data by mouse- period click organizational absolute KPI values unit KPI targets segments Du-Pont scheme and legal entity … composition of the KPIs … relationship manager client mandate type values from selected domicile period target values … target deviation … time series … filter for flexible top 10/Last 10 hitlists per analysis relationship manager (AuM, NNM, …) top 10/Last 10 hitlists per can be freely … client (AuM, NNM, …) combined, simple structure … enhanced and creates data from different sources are adapted transparency transformed to consistent Example Privat Bank (dummy values) information Seite 11 © BERNET & PARTNER AG The Bank at Your Fingertips
  • 12. Content Current Challenges within the Financial Services Industry and its Environment Concept of a New Approach Implementation in a Swiss Private Bank - Demonstration - Feedback from Users Seite 12 © BERNET & PARTNER AG The Bank at Your Fingertips
  • 13. Demonstration Actual status Dummy - data ► A summary of this demonstration is available on www.privatebankinginnovation.com Seite 13 © BERNET & PARTNER AG The Bank at Your Fingertips
  • 14. Feedback from Users Implementation within a very short timeframe Data quality of the different source applications, namely the core banking system, has significantly improved Handling is easy and intuitive Speed of preparation of information has improved remarkably The solution is incredibly flexible Seite 14 © BERNET & PARTNER AG The Bank at Your Fingertips
  • 15. The Bank at your Fingertips … … has eliminated the weaknesses as mentioned and improved transparency significantly. Seite 15 © BERNET & PARTNER AG The Bank at Your Fingertips
  • 16. BERNET & PARTNER AG Baarerstrasse 57, 6300 Zug Tel. +41 41 727 65 00, Fax +41 41 727 65 18 www.bernet-partner.ch, info@bernet-partner.ch