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INSPIRE MANAGEMENTBernd Schiffer10/04/2013 Scrum Australia
REST ORGA            Pro Re             Nata    IT      IT       IT             Soft-        REST ORGA             ware   ...
But what about         the rest of the          organisation?Enter-         REST ORGA prise    IT      IT       IT
Scr   um
Sc  ru    m
Scrum
Sc  ru    m
Be Agileeverywhere in an  organisation.
The Story of the Reason by Douglas Adams http://www.aikiweb.com/blogs/rumpfs-blog-2775/the-story-of-the-reason-1695
I’ve seen too many Agileadoptions die, because theorganisation didn’t change!              Graves in the Sun http://www.fli...
The Monkey,Banana, andWater SprayExperiment    by G. R. Stephenson
Eureka!   aka   Aha! effect            http://commons.wikimedia.org/wiki/File:Domenico-Fetti_Archimedes_1620.jpg
Egg of Columbus  Columbus Breaking the Egg by William Hogarth http://en.wikipedia.org/wiki/File:Columbus_Breaking_the_Egg%...
PUNISHMENT
PUNISHMENT           SW  ER      A  N              - ishment                P un       p it al    Ca
you just me
you just me                SW ER            A N             m e                  - ou a nd                    en y        ...
The Nine Dot Problem          Task: Connect all 9          dots using exactly 4          straight lines,          without ...
The Nine Dot Problem           Task: Connect all 9           dots using exactly 4                    ER                 SW...
Col-              laborative                                   TeamsMoney       Infrastructure            AMIDecisions    ...
Open Salary Structure                                    Particular case of Open                                   Books, ...
Organisational Retrospectives                                                and Retreats                                 ...
Organisational Partitioning                                        The organisation consists of teams,  Team Empowerment  ...
Konsent                                         Concrete ExperimentsForm of decision making within                       C...
Mastery        Peer FeedbackEmployees have peer groups which   give regular feedback on the employee’s performance and hel...
Slack                                      Net Promoter System Work time in which an                             Having a ...
Organisational                                     Sociocracy                                                             ...
Semco• Delegation• Simple Rules• Team Empowerment and  Organisational Partitioning• Hiring through team• Reverse Accountab...
• Hiring through team• Slack• No Job Classification• Peer Feedback• Peer Salary Determination Valve
Atlassian • Reverse Accountability • Happiness Index • Innovation Days • Peer Feedback
What happens                                                             when you                                         ...
Sasquatch music festival 2009 - Guy starts dance party http://youtu.be/GA8z7f7a2Pk
You can’t copy culture!                   Source: www.shipmentoffail.com
Do Management   Experiments   +       =?
Inspire!      found on http://confident-beautiful-motivated.tumblr.com/page/10
Sources for Management InspirationsAMI Introduction• Article: Agile Management Innovations – a Primer    http://agiletrail...
‣ @berndschiffer                             ‣ @bold_mover                             ‣ coaching@berndschiffer.com       ...
Inspire Management at Scrum Australia 2013
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  1. 1. INSPIRE MANAGEMENTBernd Schiffer10/04/2013 Scrum Australia
  2. 2. REST ORGA Pro Re Nata IT IT IT Soft- REST ORGA ware Studio IT IT ITpermanentchanging Enter- REST ORGAnot ScrumScrum prise IT IT IT
  3. 3. But what about the rest of the organisation?Enter- REST ORGA prise IT IT IT
  4. 4. Scr um
  5. 5. Sc ru m
  6. 6. Scrum
  7. 7. Sc ru m
  8. 8. Be Agileeverywhere in an organisation.
  9. 9. The Story of the Reason by Douglas Adams http://www.aikiweb.com/blogs/rumpfs-blog-2775/the-story-of-the-reason-1695
  10. 10. I’ve seen too many Agileadoptions die, because theorganisation didn’t change! Graves in the Sun http://www.flickr.com/photos/sufw/3712262067 by Sascha Wenninger http://www.flickr.com/photos/sufw
  11. 11. The Monkey,Banana, andWater SprayExperiment by G. R. Stephenson
  12. 12. Eureka! aka Aha! effect http://commons.wikimedia.org/wiki/File:Domenico-Fetti_Archimedes_1620.jpg
  13. 13. Egg of Columbus Columbus Breaking the Egg by William Hogarth http://en.wikipedia.org/wiki/File:Columbus_Breaking_the_Egg%27_(Christopher_Columbus)_by_William_Hogarth.jpg
  14. 14. PUNISHMENT
  15. 15. PUNISHMENT SW ER A N - ishment P un p it al Ca
  16. 16. you just me
  17. 17. you just me SW ER A N m e - ou a nd en y tw e st Be Ju
  18. 18. The Nine Dot Problem Task: Connect all 9 dots using exactly 4 straight lines, without retracing or removing your pen from the paper.
  19. 19. The Nine Dot Problem Task: Connect all 9 dots using exactly 4 ER SW retracing orx straight lines, AN without bo - t pen removing your he from the si t de paper. nk ou Thi
  20. 20. Col- laborative TeamsMoney Infrastructure AMIDecisions Customer and Innovation Mastery
  21. 21. Open Salary Structure Particular case of Open Books, where employees know each others’ salaries Open Books and are able to referenceBusiness figures are accessible them in a company wide Profit Sharingby employees, and employees context. Employees are substantially are trained to understand these business figures. benefitting from the companies profit. Peer Salary Determination Salary Self-determination An employee’s salary is An employee’s salary is determined by peers chosen by determined by themselves. the employee. Money
  22. 22. Organisational Retrospectives and Retreats All employees of an organisation frequently gather to reflect their past, plan their future, and connect to their present. CollaborativeOpen Space Technology Meeting form to exchange Infrastructure ideas and connect peoplewithout having a formal agenda. Slow Communication Way of communicating asynchronously to have more uninterrupted flow moments.
  23. 23. Organisational Partitioning The organisation consists of teams, Team Empowerment and every employee is part of one Teams are autonomous, self- team.organised and cross-functional. No Job Title or Happiness Index Description A niko-niko calendar is used to Employees don’t measure happiness within a team have job titles and and company wide. job descriptions. Reverse Accountability Hiring through Team Managers are accountable to Fresh engagements are hired employees. and dehired by the team. Teams
  24. 24. Konsent Concrete ExperimentsForm of decision making within Changes to the organisation are made teams or whole organisation with concrete experiments including awhere a decision is made when specific time to run and a hypothesis nobody has a reasoned veto. the outcome can be compared to. Simple Rules True North A minimal set of rules instead of A range of unreachable goals a huge amount of documented helps the company to channel instructions to make regulations energy by having a direction. within an organisation. Delegation Clarification of the level of delegation is essential for collaboration. Decisions
  25. 25. Mastery Peer FeedbackEmployees have peer groups which give regular feedback on the employee’s performance and helphim or her on their further journey. Mentoring and Coaching Mentors help employees to find their next career steps, and coaches help employees to grow personally. 360 degree evaluation This is feedback trough the wisdom of the crowd. All of the company’s employees give small feedback to everyone they know in the company. Chess Kings and knight http://www.flickr.com/photos/karpidis/4762773414 by Andreas Kontokanis http://www.flickr.com/people/karpidis/
  26. 26. Slack Net Promoter System Work time in which an Having a tight feedback loop Work on Sightemployee is free to work with the customers about Every employee on whatever he wants. products and services. has contact with the customer. Innovation Days Time span in which the whole organisation concentrates on creating concrete innovations.Customer and Innovation
  27. 27. Organisational Sociocracy Retrospectives/ Open Retreats No Books Job Title/ Description Reverse Accountability OpenProfit- Salary Col-Sharing Structure laborative Teams Money Open Infrastructure Slow Space Communication Hiring Happiness- Technology Index through Peerbased Salary Salary Self- Team Determination Determination Team Empowerment AMI Slack Konsent ConcreteDelegation Experiments Decisions Peer Work Customer Feedback Innovation on Sight and Innovation Days Simple True Rules North Mastery Net Mentoring 360° Promoter & Coaching Evaluation System
  28. 28. Semco• Delegation• Simple Rules• Team Empowerment and Organisational Partitioning• Hiring through team• Reverse Accountability• Open Books• Profit Sharing• Salary Self-Determination
  29. 29. • Hiring through team• Slack• No Job Classification• Peer Feedback• Peer Salary Determination Valve
  30. 30. Atlassian • Reverse Accountability • Happiness Index • Innovation Days • Peer Feedback
  31. 31. What happens when you inspire others!Sasquatch music festival 2009 - Guy starts dance party http://youtu.be/GA8z7f7a2Pk
  32. 32. Sasquatch music festival 2009 - Guy starts dance party http://youtu.be/GA8z7f7a2Pk
  33. 33. You can’t copy culture! Source: www.shipmentoffail.com
  34. 34. Do Management Experiments + =?
  35. 35. Inspire! found on http://confident-beautiful-motivated.tumblr.com/page/10
  36. 36. Sources for Management InspirationsAMI Introduction• Article: Agile Management Innovations – a Primer http://agiletrail.com/2012/11/08/agile-management-innovations-a-primer• Video: How Agile and Lean Changed My Organization http://vimeo.com/32440182In-depth description of an AMI Community • Article: Slack to the Rescue • StoosNetwork http://agiletrail.com/series/innovation-and-motivation-slack-to-the-rescue http://www.stoosnetwork.orgAMI Background• Book: The Human Side of Enterprise by Douglas McGregor (about Theory Y)• Book: The Future of Management by Gary Hamel (about Management Innovations)• Book: Drive by Daniel Pink (about what really motivates us)• Article: Autonomy at Work - the Pull Principle http://agiletrail.com/series/autonomy-at-work-the-pull-principleAMI Companies• Book: Maverick by Ricardo Semler (about Semco)• Handbook: Valves Handbook for New Employees http://www.valvesoftware.com/company/Valve_Handbook_LowRes.pdf• Post: 4 tactics to change from directive leadership to a self-correcting organisation http://www.managementexchange.com/story/%22traditional-management%22-%22trust-management%22
  37. 37. ‣ @berndschiffer ‣ @bold_mover ‣ coaching@berndschiffer.com ‣ http://slideshare.net/berndschiffer ‣ http://berndschiffer.com ‣ http://agiletrail.com yo u! h ank Bernd Schiffer T INSPIRE MANAGEMENT10/04/2013 Scrum Australia
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