Final report ppt

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Final report ppt

  1. 1. QUALITY ASSESMENT AND PERFORMANCE IMPROVEMENT
  2. 2. • a management system for initiating and coordinating:  Quality development quality maintenance quality improvement QUALITY CONTROL VARIOUS DEPARTMENTS To achieve twin objectives of: • Economical production • customer satisfaction
  3. 3. QUALITY CONTROL
  4. 4. OBJECTIVES OF QC • to provide products which are dependable, satisfactory and economical • to ensure economic production of products of uniform quality acceptable to the customer • Aims to preventing the defects rather than detecting the defects
  5. 5. QUALITY CONTROL  Internal quality control (IQC)  External quality assessment scheme (EQAS)
  6. 6. Internal quality control (IQC)
  7. 7. External quality assessment scheme (EQAS)
  8. 8. Quality Assurance
  9. 9. Quality Assurance vs. Quality Control Quality Assurance An overall management plan to guarantee the integrity of data Quality Control A series of analytical measurements used to assess the quality of the analytical data (The “tools”) (The “system”)
  10. 10. Total Quality Management (TQM)
  11. 11. Total Quality Management (TQM) & Continous Quality Improvement (CQI)
  12. 12. Quality Assessment and Improvement (QA&I)
  13. 13. II. Management of Quality
  14. 14. The Philosophy of Quality
  15. 15. Operational Systems
  16. 16. From Patients Needs : to patient Needs Analytical process
  17. 17. Quality Management Programs

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