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Final report ppt

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  • 1. QUALITY ASSESMENT AND PERFORMANCE IMPROVEMENT
  • 2. • a management system for initiating and coordinating:  Quality development quality maintenance quality improvement QUALITY CONTROL VARIOUS DEPARTMENTS To achieve twin objectives of: • Economical production • customer satisfaction
  • 3. QUALITY CONTROL
  • 4. OBJECTIVES OF QC • to provide products which are dependable, satisfactory and economical • to ensure economic production of products of uniform quality acceptable to the customer • Aims to preventing the defects rather than detecting the defects
  • 5. QUALITY CONTROL  Internal quality control (IQC)  External quality assessment scheme (EQAS)
  • 6. Internal quality control (IQC)
  • 7. External quality assessment scheme (EQAS)
  • 8. Quality Assurance
  • 9. Quality Assurance vs. Quality Control Quality Assurance An overall management plan to guarantee the integrity of data Quality Control A series of analytical measurements used to assess the quality of the analytical data (The “tools”) (The “system”)
  • 10. Total Quality Management (TQM)
  • 11. Total Quality Management (TQM) & Continous Quality Improvement (CQI)
  • 12. Quality Assessment and Improvement (QA&I)
  • 13. II. Management of Quality
  • 14. The Philosophy of Quality
  • 15. Operational Systems
  • 16. From Patients Needs : to patient Needs Analytical process
  • 17. Quality Management Programs