Hotelzon - cutting edge solutions for corporate hotel booking


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Hotelzon is a leading corporate online hotel booking company offering booking services and hotel distribution technology to corporate clients, hotels and agency partners. Hotelzon’s strategic partnership with Travelport provides one of the largest truly online inventories of over 140,000 hotels worldwide. Hotelzon is headquartered in London, UK.

Hotelzon’s hotel booking software provides efficient tools for simplifying the corporate hotel booking process, implementing company travel policy, and control functions with real time reporting. For hotels and agency partners, Hotelzon offers a suite of hotel distribution technology and services ranging from direct sales tools such as an online booking engine through to GDS distribution.
Hotelzon is about committed personnel, open-minded culture and agility in all operations. This is achieved through continuous personal development, and the company drive to develop hotel booking solutions with innovative methodology.

Hotelzon has an extensive customer base – in total the corporate client base exceeds 15 000 customers. Hotelzon processed more than 1.5 million room nights in 2010.

The Hotelzon International Group has four subsidiaries – Finland, Sweden, Apac and UK.

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Hotelzon - cutting edge solutions for corporate hotel booking

  1. 1. 2012 Hotelzon Company Presentation
  2. 2. 2012 Cost cuttings in travel expenditure and tighter company travel policies Manslaughter Act – already in the UK, soon to take force within the EU Travel purchases lead the online retail sector Business travel purchasing has changed for good
  3. 3. Hotelzon –
  4. 4. Hotelzon delivers unique, proprietary technology and commited customer service to provide cutting edge solutions for all your corporate hotel booking
  5. 5. Hotelzon in a nutshell Technology provider for the travel industry • Hotel booking technology and services • Used by thousands of corporate customers and the world’s largest travel agencies – 500,000 users around the globe Content • Known for its unique inventory of hotels • All 140,000 properties available online 24/7 • Mobile app links travel policy to travellers’ mobiles Roots • 40 years in the industry, over 20 years online • Privately
  6. 6. Hotelzon service
  7. 7. Corporate Agent Hotel Online Online Online • Save 10-20% of hotel • Hotel booking system • Cost-efficient distribution spend by consolidating made for professionals channel your bookings with Hotelzon • Provide a world-class self • Reach 15 000 corporate booking tool for corporate customers and hundreds • Locate your travellers in a customers of travel agencies click • Access to both GDS and • Choose between an • Self-booking tool is easy non-GDS inventory extranet connection or to use and supports your direct connectivity, web- travel policy • Full integration to back- based user interface end systems • Mobile client with your • GDS/ADS distribution negotiated rates • White label solutions • Total visibility of travel • Used by the world’s spend largest travel
  8. 8. My Venues Online Online • Hotel booking portal or • Book meeting rooms integration to your website online 24/7 with instant or travel portal confirmation via email, fax or SMS • Choose from two options: turnkey solution with HZ • Negotiated rates and layout or xml based venue suppliers´ best interface with your own available rates in real time front end • Several search functions • Hotelzon content for your including Google maps own hotel booking system • Book your own negotiated • Revenue stream from rates or the best available shared commissions
  9. 9. 140,000+ properties fully available online of which 37 000 are unique 41% 12% 37% 2% 3%
  10. 10. Hotelzon service cycle Implementation Account Support management • Implementation • Focus on • Support available plan according to customer 24/7 for any customer needs satisfaction and urgent user to ensure a customer specific requests. smooth start. needs. • Support available • Global Delivery • Support and in a number of organisation to consultation on languages. support travel policy, implementation system settings and change and new features.
  11. 11. Technology – investment for the
  12. 12. Looking ahead – technology is key • Customer focused organization Committed partner to grow with • Rapidly growing global operations your demands • World class delivery organization ensures smooth implementation • Short development cycles Agile technology • Customer driven development Long and deep understanding • In the business since 1972, online since 1988 of hotel booking industry • Best of breed solution and attitude • Direct hotel connections are a key focus Global network of hotels / preferred partner for hotels • Continuous growth of non-GDS inventory – driven by customers • Innovative and open approach towards market changes Investing in the future • Continuous development of online booking tools, interfaces, payment methods and future
  13. 13. From walking in to the hotel or ...the future is phoning… MULTIPORTALS . OTAs, portals and TMCs getting their content from ADSs, GDSs and other sources.. ..the world is changing, and it’s Hotelzon vision changing fast..  Supporting the concept of a single portal for air, train, hotels and car rental - the traditional travel agent of today is changing
  14. 14. They have made their decision – why wouldn’t you?
  15. 15. ABB “ABB has 50 000 people using Hotelzon Online for their hotel bookings, and it will be rolled-out in 56 countries in 2011. We admire their customer driven, solution oriented R&D and the account management has been absolutely great. With Hotelzon, we have been able to improve our internal processes throughout locations around the world and implement our travel policy efficiently. The cooperation has been extremely beneficial and we are looking forward to the future with Hotelzon.” Johanna Peitsara Travel Manager
  16. 16. Statesman Travel Limited “Hotel content as well as seamless integration with our web-portal, statesmanager, were second to none. As we have grown we have also found the dedicated support of Hotelzon to be invaluable. Their customer services team has always resolved our problems promptly and their development team has reacted as quickly as possible to our requirements. They have always appreciated and quickly responded to system changes to accommodate the TMC’s special needs. Moreover, at a managerial level, we have always felt that Hotelzon has been both supportive and interested - helping us become successful by being receptive to our needs.” Kyriacos Paschalis IT Director Statesman Travel
  17. 17. Chelsea Travel Management “Hotelzon has provided Chelsea Travel Management with the ability to deliver flexibility and choice to clients in the area of hotel management. The ability to streamline the billing process and extend enhanced hotel content has given our company the opportunity to grow hotel revenue over the last year. The site offers advanced features and benefits for the end user and has added value to our service offering.” Jackie Lacey Managing Director Chelsea Travel
  18. 18. CWT Kaleva Travel “Hotelzon Online is easy to use and reliable way to do and manage hotel bookings and the whole hotel program. Through Hotelzon, our customers are able to utilize the online management information with versatile reporting options enabling exhaustive statistic utilization. Managing company profile is very friendly on user perspective and technology behind that is developed – that’s why we chose Hotelzon. 80 % of our clients using Hotelzon Online, are making their bookings themselves through Hotelzon. Hotelzon Online reservation system has supported our business remarkably in Finland and Baltic area and we see it as the premier choice in the future, too.” Mika Kiljunen CEO CWT Kaleva