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Design and the CFPB

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At the 2012 Face of Finance Conference, at Bentley University, in Waltham, MA, Audrey Chen (Consumer Financial Protection Bureau) presented "Design and the CFPB".

At the 2012 Face of Finance Conference, at Bentley University, in Waltham, MA, Audrey Chen (Consumer Financial Protection Bureau) presented "Design and the CFPB".

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Design and the CFPB Design and the CFPB Presentation Transcript

  • Design and the CFPBAudrey Chen
  • Our MissionThe Consumer Financial Protection Bureau("the CFPB") is a 21st century agency thathelps consumer finance markets work bymaking rules more effective, by consistentlyand fairly enforcing those rules, and byempowering consumers to take more controlover their economic lives.
  • Design’s FocusThe Consumer Financial Protection Bureau("the CFPB") is a 21st century agency thathelps consumer finance markets work bymaking rules more effective, by consistentlyand fairly enforcing those rules, and byempowering consumers to take morecontrol over their economic lives.
  • 2005, my pyramid, 2011, my plate
  • Student Loans
  • 2009, fafsa experiment
  • cfpb, financial aid award letters
  • cfpb, college cost comparison
  • Thanksaudrey.chen@cfpb.gov