Benjamin Young

hotel guest inquiries guest disputes accounting finance employee morale hospitality automatic efficiency improve employee morale streamlined process improve hotel software solutions replace phones folio copy online guest scores guest experience scores online communication improve guest satisfaction rbp software rbp software solutions improve efficiency dispute solution rbp rbp guest inquiries software htfp computer software rbp solutions customer experience management online reputation social media cem social media affects hotels guest experience management hotel scores motel guest experience reduce calls social media management reputation management rbp lost and found make things better reduce over time costs reduce overtime costs hospitality solutions work life balance technology reduce costs happy employees labor expenses process improvement cost controls streamline accounting improve guest scores reduce disputes review business plan reduce guest calls hotel software best practices host hotels accountability guest satisfaction scores hotel general manager hotels guest facing technology improve guest experience automatic reports support tickets dispute resolution phone calls guest billing charge backs how much time do accountants spend on the phone solve phone problem happy guests reduce phone calls solution angry guests bill dispute