Benchmark Six Sigma Black Belt Brochure

WHY CHOOSE BENCHMARK Benchmark Six Sigma Black Belt Certification SIX SIGMA?  Most experienced and respected trainers and consultants  More than 5000 Belts trained Program Objectives Prerequisites The Black Belt certification program provides an ad- The only required pre-requisite for Black Belt training is  Highest recognition vanced overview of the Six Sigma methodology. The completion of Green Belt training. It is recommended and respect across Black Belt training course provides not only the prac- that participants have at least three years of work ex- sectors tical knowledge but also hands-on experience applying perience and have completed a Bachelor’s degree prior  Updated programs these tools on real-world problems. By the end of the to undertaking the Black Belt training course. with latest inputs program, candidates would be ready to initiate and The Benchmark Six Sigma training format provides am- solve complex business process improvement prob- ple practice during training with individual and group  Training and facili- lems using the Six Sigma methodology at their work tation methodology exercises done with data provided to you. Laptops are a places. must for Black Belt training. with Multi-sensory impact  Complete Range of Training Methodology Certification Requirements programs up to Master Black Belt The program starts with a refresher on Green Belt On the last day of the training, there is a 150 question Training tools and techniques. Training methodology includes multiple-choice exam that lasts 4 hours. The questions Lectures, Q/A, Small Group Discussions, Review Ses- on the final exam includes material that is covered in all  Regular programs sions, Exercises, Tests, Hands-on practical problems, phases of the training. All participants who get an overall in eight cities Demonstration, Case Study, Live or Video Demon- score of greater than 70% will receive a certificate that stration, Simulation, Role Playing, Teaching Others, indicates that they are certified based on examination.  Programs since Guided Practice with Feedback, Brainstorming, Prob- 2001 with the best An additional Project Completion certificate can be trainer retention lem Solving and Article Discussions. achieved by candidates who complete a valid Black Belt During this program, each candidate works on data project and submit a project report within 3 years of  Unique after train- and exercises using completing the program. This certificate will indicate ing support through Minitab. Data for that the candidate is certified based on examination and very active web based forum and exercises and practice completion of one project. group activities project is provided to All project certificates are valid for a period of three all participants on the years. Candidates will have to submit evidence of project  Unique after train- first day of the training support through completion or continuing education to get recertified ing. Everyone prac- chat sessions with every three years. tices learning from Master Black Belts each phase with real  Project completion support and certifi- data in teams phase by phase. This unique methodology imparts confidence and clarity on application. Program Frequency & Location cation at no addi- Black Belt Programs are conducted at Delhi, Bangalore, tional cost Chennai, Mumbai, Kolkata, and Hyderabad. In any given  Conducted only by trainers with cross- Course Duration month, there is usually at least one Black Belt program being conducted by Benchmark Six Sigma at one of the industry implemen- The course duration of the Black Belt program is six cities across India. tation and leader- days. The first phase of the training over three days ship experience. covers concepts in Define, Measure, and Analyze  Six Sigma and Lean phases. There is a roughly two week gap before the Implementation start of the second phase. The second phase training (optional) follow-up also lasts for three days where the Improve and Con- with powerful Top/ trol phases are covered. On the last day, there is a Senior Manage- final exam which covers all phases. Practical case study ment Workshops exercises are completed at the end of each day which within organiza- reinforces the concepts covered during the day. Both tions. the phases of training are held on Friday-Saturday- Sunday to minimize disruption to work schedules. The gap between the two phases provides candidates an opportunity to practice concepts learned thus rein- Latest schedule at www.benchmarksixsigma.com/cal.html forcing the material.

The Benchmark Six Sigma Advantage Sample Participant Feedback Excellent, fast paced program for professionals at Benchmark Six Sigma could put you in a position The best course to achieve customer satis- all levels. wherein your competitors may look to you for Best faction and achieve breakthrough perform- -D.Rajiv Krishnan, CEO, Ma Foi Consultancy Solu- Practices. ance improvement. tions Ltd - Madhavan Unni Rajesh, MD, Cosmic Ship Manage- - Y. Subrahmanyam, GM Apollo Hospitals ment Pvt. Ltd. Highly Recommended. Well designed course material. On comple- - Lakshmi Anand, Director, Sales Hyatt Regency A wonderful program neatly packaged and delivered. tion of the course it gives good confidence A must for all levels of managers who are interested to implement and practice six sigma in our In depth knowledge of the Instructor and his in bringing about a structured thinking and approach company. communication ability. to improve his/her process. - Kirupa Mohandoss, GM Operations, Core - Rajeev Dua, Director, Sun Microsystems - Vijay Sai B. S., Director, Callready Training & Develop- Design and Product Development ment It is recommended for companies wanting to go The way Six Sigma is being taught will lead to for process improvement since it gives you the I came into this course looking at it as a typical train- new generation of thinkers and managers. right receipe for successful implementation. ing program but was pleasantly surprised by the - Rohit Gupta, GM, Robinsons Air Services - Priti Ray, Principal Consultant, PWC quality, relevance and depth of the program. - Anand Kumar, IT Head-South Asia, Mousanto Com- Great for business process re-engineering pany - Dr V. Prem Kishore, Head Apollo DRDO Hospital Log on www.benchmarksixsigma.com for more Unique after-training support When you undergo training from Benchmark Six Sigma, you become a member of a highly active web based group. This helps you in many ways. 1. You can view job postings and career discussions. 2. Your queries are responded by people from industry of your interest. 3. The responses are approved/ moderated by our Master Black Belts. 4. You get to know latest happenings in the Six Sigma community. You get to see challenges faced by people in various sectors 5. You get to view and download material uploaded by other participants. Highest Global Recognition Benchmark Six Sigma offers an unparalleled internationally recognized programs. Documentation for Benchmark Six Sigma as a Train- ing Provider is submitted to RABQSA for evaluation. RABQSA’s principal offices are located in Sydney, Australia, Milwaukee, USA and Seoul, Korea with international offices located in Brazil, Cyprus, Japan, Malaysia, New Zealand, Taiwan, Thailand and Turkey, and Seoul Branch offices located in China and Vietnam. Participants from US, Europe, Middle East, Japan, and other parts of Asia attend our programs indicating a world-wide acceptance of Benchmark Six Sigma programs. Benchmark Six Sigma training facilitators include practitioners who have experience training and leading Six Sigma programs at leading international companies.

Benchmark Six Sigma Black Belt Body of Knowledge Project Leadership Leadership roles & responsibilities Organizational roadblocks & how to address them Deploying Six Sigma in an organization Manage Projects Benchmarking and replication Planning tools & time management Financial measures (NPV, IRR, Benefits) Coaching Projects Team facilitation (Team Stages) Team performance evaluation and reward Project tracking “If you compare Benchmark Six Sigma Black Belt program course contents with those offered by Change Management other leading providers—you will find that Bench- Identify resistance to change mark coverage is same or better. The advantage is Implement a plan to counter resistance how the material is covered by focusing on the Stakeholder management practical knowledge that is directly applicable to real-world situations.” Define Phase Voice of the customer (Survey Methods, Analysis of Survey Results) Project charter Identify owners and stakeholders Project risk analysis Measure Phase Process mapping & analysis (SIPOC, Functional Deployment Maps, VA/NVA Analysis) Data types & collection plan (Continuous & Discrete, Sampling) Measurement systems analysis (Continuous & Attribute) Basic statistics & process capability analysis (DPU, DPMO, Sigma Level, CP/CPK, PP/PPK) Analyze Phase Hypothesis testing (Null & Alternate, Types of Errors, P values, Sample Sizes) Relationship between variables (Regression, Logistic Regression) Tests of means, variances, and proportions (t-Tests, ANOVA, Chi-Square etc) Identify and handle non-normal data (Non-Parametric Tests) Lean tools and techniques to analyze data (5 Why’s) Improve Phase Idea generation (Brainstorming, Creative Thinking) Design of experiments and analysis (Full & Fractional Factorial Designs) Failure modes and effects analysis Implementation of improved process Lean tools to improve (Kaizen, Waste Elimination, Kaizen) Control Phase Statistical process control (IMR, Xbar-R, C, U, P, NP Charts) Lean tools for control (TPM, Visual Factory) Sustain improvements (Control Plan, Lessons Learned, Documentation) Financial reviews & validation (Hard and Soft Benefits) Enterprise View Integration of Lean and Six Sigma Six Sigma and Project Management Differences between DMAIC & DFSS

Regional Office - Bangalore Regional Office - Mumbai Level 2, Raheja Centre Point, Level 14 & 15, Concorde Towers, 294 CST Road, Near Mumbai University, UB City 1, Vittal Mallya Road, Off Bandra–Kurla Complex, Bangalore 560001 Santacruz (E), Mumbai 400 098 Tel : +91-93432 17449 Tel : +91-93234 32233 bangalore@benchmarksixsigma.com mumbai@benchmarksixsigma.com Regional Office - Chennai Regional Office - Hyderabad Chennai Citi Centre, Hyderabad Mid-Town, 1st Floor, Level 6, 10/11, Dr.Radhakrishna Salai, Mid Town Plaza, Road No. 1, Banjara Chennai - 600 004 Hills, Hyderabad – 500034 Head Office Tel : 93806 15163 Tel: 93913 30353 chennai@benchmarksixsigma.com hyderabad@benchmarksixsigma.com The Corenthum CS-14, Lobe 2, 7th Floor, A-41, Sector- 62, Noida-201301 Regional Office - Kolkata Marketing Office for Delhi Phone: 0120-4354444 BF -144, Salt Lake City, SF 34, Ansal Fortune Arcade, Fax: 0120-4268000 Sector -1, Block K, Sector 18, Noida - 201301 email - info@benchmarksixsigma.com Kolkata- 700064 Tel : 9810919501 Website: www.benchmarksixsigma.com Phone: 93310 04509 delhi@benchmarksixsigma.com kolkata@benchmarksixsigma.com Partial List of Benchmark Six Sigma Participants’ Companies