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Introduction To Qedis
Introduction To Qedis
Introduction To Qedis
Introduction To Qedis
Introduction To Qedis
Introduction To Qedis
Introduction To Qedis
Introduction To Qedis
Introduction To Qedis
Introduction To Qedis
Introduction To Qedis
Introduction To Qedis
Introduction To Qedis
Introduction To Qedis
Introduction To Qedis
Introduction To Qedis
Introduction To Qedis
Introduction To Qedis
Introduction To Qedis
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Introduction To Qedis

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A slide pack intruducing Qedis and our consulting business

A slide pack intruducing Qedis and our consulting business

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  • 1. Introduction to Qedis
    Founded in 2003 to create a different kind of consultancy
    Part of Highland Worldwide, a $500m international consulting business with over 2,000 consultants, operating out of 47 offices
    Over 110 permanent consultants in the UK, based in London and Maidenhead
    Combining global capability with personal and agile local delivery
    30% increase in revenues annually and profitable every year since start up
    | Page 1
  • 2. | Page 2
    We pride our self on combining our Big 4 heritage with our ‘Next Generation Consulting’ approach. nextgenconsulting is about doing the right thing.
    “So what does this actually mean?”
    We help our clients to be successful for the long term. We don’t just decide the answer and make it fit. We won’t sell you spin and hype or pretend to know everything about your organisation. We don’t take on a job unless we know we can deliver results.
    “But how do you really show this in your work?”
    We listen to clients to understand their business. We transfer our knowledge and capabilities to help clients help themselves. We work with your people and we see our projects through to the end. We guarantee our work.
    Consulting
  • 3. | Page 3
    Why Qedis?
    We strive to make our clients and their people successful. We follow a collaborative and trusted approach, transferring knowledge and expertise
    We have wealth of experience and tools to help leaders transform their IT function and the business. We are independent of any technology and only work client side
    We only take on engagements where we know we can truly add value and deliver results. We’ll do whatever is needed to ensure a great outcome, even put our money on it
    We help clients to help themselves
    We are the friend of the CIO
    We guarantee our work
  • 4. | Page 4
    Full range of client side support across all business functions and knowledge areas drawing on experts from around the world
    Our Capability
    ADVISORY
    • Strategic Planning & Implementation
    • 5. Outsourcing & Shared Services
    • 6. Enterprise Performance Management
    CUSTOMER
    INTERACTIONS
    INFORMATION
    TECHNOLOGY
    PEOPLE
    OPERATIONS
    FINANCE
    • Operational Strategy
    • 7. Process & Performance Improvement
    • 8. Supply Chain Optimisation
    • 9. Strategy
    • 10. Sourcing
    • 11. Infrastructure & Architecture Planning
    • 12. Professionalising IT
    • 13. Solutions Delivery Management
    • 14. Business Intelligence & Information
    • 15. HR & Workforce Strategies
    • 16. Organisational Performance
    • 17. Talent Development & Management
    • 18. Organisational Change
    • 19. Finance Function & Transformation
    • 20. Planning, Budgeting & Financial Reporting
    • 21. Marketing & Operational Brand Execution
    • 22. Sales Strategy & Effectiveness
    • 23. Contact Centre Effectiveness
    EXECUTION
    • Business Change Management
    • 24. Delivery Excellence
  • | Page 5
    Highland Worldwide, 2000+ consultants, working across 4 continents, delivering global reach and world leading expertise
    Our Locations
    US
    Atlanta
    Charlotte
    Dallas
    Denver
    Houston
    Los Angeles
    Nashville
    Orlando
    Philadelphia
    Richmond
    Sacramento
    San Antonio
    San Francisco
    Tallahassee
    Tampa
    Trenton
    Washington, D.C
    China
    Shanghai
    United
    Arab
    Emirates
    Dubai
    Singapore
    Australia
    Brisbane
    Sydney
    Melbourne
    Germany
    Berlin
    Dusseldorf
    Frankfurt
    Munich
    Stuttgart
    Hungary
    Budapest
    Austria
    Vienna
    Romania
    Bucharest
    Italy
    Bologna
    Milan
    Vicenza
    Switzerland
    Zurich
    Spain
    Barcelona
    Madrid
    Portugal
    Lisbon
    France
    Paris
    Lyon
    UK
    London
    Maidenhead
    Belgium
    Brussels
    Netherlands
    Amersfoort
    The Hague
  • 25. | Page 6
    Qedis focuses on three core areas, where we offer unrivalled
    skills and experience
    Our Core Focus Areas in the UK
    Project and
    Programme
    Management
    Business
    Readiness and
    Transition
    Strategic
    Enterprise
    Management
    Comms and
    Stakeholder
    Management
    Culture
    Strategy
    and Change
    Enablement
    DELIVERY
    EXCELLENCE
    BUSINESS
    CHANGE
    PMO
    Programme
    Vision and
    Business
    Case
    Portfolio
    Management
    PROFESSIONALISING
    IT
    Skills and
    Career
    Development
    Functional
    and Operating
    Model
    Restructure,
    Recruitment
    and Transition
    Organisational
    Design and
    Change
  • 26. | Page 7
    Delivery Excellence
    Common client challenges:
    • Difficulty translating a strategy into an achievable and measurable programme
    • 27. Saying no to projects for rational reasons related to the strategy - still a rare capability amongst the portfolio offices
    • 28. Tracking progress and reporting is not enough any more for a good PMO, need to provide insight, be predictive, smart, lean and consistent across the company
    Project and
    Programme
    Management
    Strategic
    Enterprise
    Management
    DELIVERY
    EXCELLENCE
    PMO
    Establishing and running client side programmes, projects and PMOs to improve delivery performance at each state of the value chain from strategy to results
    Portfolio
    Management
    The Qedis Difference
    Smart
    people
    who make
    things
    happen
    Simple tools
    and processes to
    prioritise the right projects and drive
    the value
    realisation
    Expertise in implementing efficient & pragmatic ways to measure and deliver the strategy and programmes
    Corporate
    PMO
    Programme
    PMO
    Project and
    Programme
    Management
  • 29. Common client challenges:
    • Missing or inappropriate skills mix
    • 30. Ineffective/inefficient structure and ways of working
    • 31. Poor talent acquisition, development and opportunities
    • 32. Teams not working well as a result of a merger/integration
    • 33. Poor value and engagement with suppliers
    PROFESSIONALISING
    IT
    Skills and
    Career
    Development
    Functional
    and Operating
    Model
    Restructure,
    Recruitment
    and Transition
    Organisational
    Design and
    Change
    Taking the IT organisation through a series of step changes in the way that it is organised, works together and grows talent to deliver business value, be effective and efficient
    Examples of Professionalising an IT Organisation
    The Qedis Difference
    Range of
    operating models
    for IT organisations across various industries.
    Functional Model
    Operating Model
    Career Development
    IT Organisation Design
    Relationships
    with high end IT recruitment agencies to fill vacancies
    The accountabilities defined in the Functional Model and the handoffs agreed in the Operating Model form the basis of the IT Organisation Design
    Indicates functions provided by IT. Determines key accountabilities for each function
    The “how” behind the functional alignment. Details key activities and the hand-offs between functions
    The competencies defined in the job descriptions underpinning the Organisation Design form the basis of the career progression
    Library of tools
    and templates built
    from industry best
    practices and
    application in small, FTSE250 & global IT
    organisations
    Professionalising IT
    | Page 8
  • 34. | Page 9
    Business Change
    Business
    Readiness and
    Transition
    Common client challenges:
    • Lack of experience or a pragmatic approach in managing the business journey
    • 35. Majority of budget and delivery attention focused on configuring the software/technology, not preparing the business or individuals for the change
    • 36. Business or stakeholders not engaged or committed to the transformation
    • 37. Programme not setup, organised or resourced to deliver the business transformation
    Comms and
    Stakeholder
    Management
    Culture
    Strategy
    and Change
    Enablement
    BUSINESS
    CHANGE
    Providing client side support to manage and deliver the business journey, organisation and individual change associated with major a technology change
    Programme
    Vision and
    Business
    Case
    We are not
    systems integrators
    or outsourcer. We
    only work with small, experienced teams within the client people, with sole purpose of making the business change successful
    Step 1 Articulate vision, objectives and benefits
    Step 4 Determine size of the gap
    Step 3 Understand starting point
    The Qedis Difference
    Step 5 Identify enablers and barriers
    Vision &
    Objectives
    The Journey
    Current
    State
    Processes
    Many years of
    full-life cycle ERP implementation experience. Excellent mix of ERP, programme and change skills
    Step 6 Map thetransformation journey:
    • Programme architecture
    • 38. Change architecture
    • 39. Capability enhancement plan
    • 40. Benefits tracking
    Step 2 Define what each of these needs to be to deliver the vision and their inter-relationships
    People
    Understanding sustainability is critical. Many IT enabled transformations fail because a lack of sustainable infrastructure to support the people
    and growth.
    Technology
  • 41. | Page 10
    Community, Service and Recognition
    Ranked 4th out of 964 companies
    Special Award for Innovation in Workplace Engagement
    The only Management Consultancy to achieve 3 star accreditation
    Qedis is a member of the Skills for Information Age, with 3 SFIA certified consultants
    Helping mentally challenged young people in the community to develop through the use of music
    Bright Futures Corporate Investor of the Year 2010, For Student Mentoring and Career Development
    A preferred supplier on the Buying Solutions ICT Strategy & Consultancy Framework
    Recognition for 3 consecutive years
    Supporting the development of IT skills in the UK and sitting on the steering group for the IT Academy
  • 42. We want to be famous for our nextgen consulting approach. At the heart of nextgenis a need to challenge the norm and always do the right thing.
    Consulting
    | Page 11
    “We help our clients to be successful for the long term. We don’t just decide the answer and make it fit. We won’t sell you spin and hype or pretend to know everything about your organisation. We don’t take on a job unless we know we can deliver results.”
    “So what does this actually mean?”
    “But how do you show
    this in your work?”
    “We listen to clients to understand their
    business. We transfer
    our knowledge and capabilities to help clients help themselves. We work with your people and we see our projects through to the end. We guarantee our work.”
  • 43. Qedis Vision – Next Generation Consulting
    We want to change the way the world thinks about consulting by building a Next Generation management consultancy focused on getting the job done for our clients, unleashing the potential of our people and nurturing community around us.  Our success is founded upon and evidenced in the enduring relationships we build with both individuals and organisations.
    What we do
    (Mission or Purpose)
    How we behave
    (Values)
    Integrity
    Excellence
    People
    Agility
    Ambition
    Always saying and doing the right thing
    Quality of people and everything we do
    Looking after the core of our company
    Easy to work with, willing to try new things
    Building a meaningful business we are proud of
    How we compete
    (Differentiators)
    We help clients to help themselves
    We are the friend of the CIO
    We guarantee our work
    | Page 12
  • 44. | Page 13
    UK Clients
  • 45. | Page 14
    UK Clients
  • 46. In the Words of Our Clients...
  • 47. “We made the right decision in using Qedis – despite, on paper, bigger hitters being on the list. Qedis brought ideas and creativity that took us beyond the conventional… and pushed us out of our comfort zone.”
    David Jacklin, CIO National Express plc
    “We brought in Qedis to manage some of our most troublesome projects and have been consistently pleased with their pragmatic and flexible approach. Qedis have integrated within our team, managed business stakeholders and removed many obstacles in order to ensure on time delivery”.
    David Henderson, CIO of Associated & Northcliffe Media IT Services
    “Over the past two years Qedis have proven an invaluable resource to Wachovia in many key initiatives bringing to us an in depth level of project management capability, always delivering to the highest of standards and in taking proactive actions to creatively control costs in challenging times. These coupled with a great emphasis on integrity, reliability and flexibility has lead them to become a highly trusted and valued partner.”
    Simon Roche, Wachovia
    In the Words of Our Clients...
    | Page 16
  • 48. | Page 17
    "We have had a working relationship with Qedis over the past three years and we can't see the join. The fact that they have had 'skin in the game' has been important too. We put a large percentage of the cost of this programme at risk for them and behind key milestones. They had to deliver aggressively and we measured them very closely."
    Darin Brumby, CIO First Group plc
    “The complexity of these tasks was mind-numbing.  In addition to different labour laws and practices in each place, we had to deal with both legacy issues and the creation of new systems from scratch.  I can truly say that without Qedis it simply would not have been possible”.
    David Rudlin, Director of International Markets, Forevermark, DeBeers
    “Qedis helped us transform our IT provision faster and more efficiently than we believed we could. Their quick responses and ability to use our own staff enabled a quality team delivery without the usual consultant overload.”
    Justin Holiday, Assistant Chief Executive, Haringey Council
    “Qedis have proven a trusted partner over the past three years and have been an important part of the transformation we have delivered.”
    Darrell Stein, CIO, Marks and Spencer PLC
    In the Words of Our Clients...
  • 49. | Page 18
    “Qedis helped me avoid approx £5.5mil p.a. of costs by filling posts with civil servants. This was no small feat given the challenge of the recruitment processes within the Home Office which are not geared towards attracting external candidates. They have successfully worked with HR and the various Home Office teams involved to minimise the effect on candidates which has resulted in 17 new senior recruits in to Home Office IT. They have also shown incredible commitment to achieving my desired results putting in additional effort to get us over the line even when their part in the restructure and recruitment  initiative had ended. I value their commitment, energy and advice when entering periods of uncertainty as they have given me the clarity I needed to make some difficult decisions.”
    Denise McDonagh, Head of IT, Home Office
    “Qedis excel at creating bespoke services for their clients delivered by just the right people”
    Russell Eacott, Programme Director, Building Schools for the 21st Century, London Borough of
    Hillingdon
    "Qedis provides bright, adaptable people who integrate easily into our teams and make a real difference."
    Victoria Garnell, IT Manager, Marks and Spencer PLC
    In the Words of Our Clients...
  • 50. | Page 19
    “What I like about Qedis is that their people all have that magic ingredient which allows them to cope with uncertainty and just get on with delivering what’s needed. The flexibility in their approach means I trust them to deliver anything set before them, anticipating what I need and identifying ways round obstacles they may encounter - they are never limited by the complexity of the challenge set before them.”
    Elaine Holt, CEO, Directly Operated Railways
    “Our Qedis consultant was able to engage speedily and effectively with service managers, obtaining their confidence and buy-in to the methodologies and interventions that he introduced. There has been a high level of skills transfer to key players in our management team, giving us a sustainable approach to delivering further service improvements.”
    AbimbolaOdunsi, Head of Barking and Dagenham Direct, London Borough of Barking and Dagenham
    “It was a refreshing change to work with the team from Qedis; they quickly understood our business and worked well with people of all levels throughout Seymour which resulted in a logical business result which we have been able to implement with very few changes.”
    Tracy O’Sullivan, MD of Seymour
    In the Words of Our Clients...

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