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MyPolice presentation for Be Good Be Social 27th Oct 2010

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MyPolice presentation for Be Good Be Social 27th Oct 2010 - Visit www.begoodbesocial.org.uk for more info on Scotland's first third sector social media get-together.

MyPolice presentation for Be Good Be Social 27th Oct 2010 - Visit www.begoodbesocial.org.uk for more info on Scotland's first third sector social media get-together.

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MyPolice presentation for Be Good Be Social 27th Oct 2010 Presentation Transcript

  • 1. ventures and initiatives projects and collaborations
  • 2. closed feedback loops -I take over Sainsburys, Ch4
  • 3. + How useful are surveys? + Agenda setting? + Empathic? + Do they tell us what we need to know?
  • 4. “My flat got burgled and I wish I could have fed back to the police about how I was treated… I want my experience to be used to improve the service.” jo, Glasgow, 25
  • 5. + pressurised + biased towards the police force + didn’t feel listened to + waste of time jo, Glasgow, 25
  • 6. then “Mypolice.org is a web-based service that fosters constructive, collaborative communication between communities and the police forces which serve them”
  • 7. where we are now?
  • 8. Get me out of here (my) + police 1 some details 2 where? 3 rate it 4 your story 5 confirm rate your story first contact Were you happy or unhappy with the ease of contacting someone who could assist you? unsatisfied
  • 9. ( my) + home stories about Go police Login Signup Roger Hugh Nield see more bobbies from this force Job Title: my patch Runnymede Safer Neighbourhood Inspector Job Description To attempt to provide the best neighbourhood policing in the world. Department Surrey police Neighbourhood Command, Runnymede Borough Email 2703@surrey.pnn.police.uk o inf Work Phone 01483 631763 more My responses my conversations [response] thank you for checking my garage Thank you for the story you submitted. I’m answering this because it’s on my watch. I’m really happy that we were able to help you out with the.... posted by anonymous, 2 days ago very happy 1 response / 3 comments [response] where are the details on who patrols? Hi John, thanks for your question. We have the information stored on data bases but your point is really valid. I’m going to look into putting this on our info leaflets so that... posted by johnsurrey, 4 days ago excellent response 1 response / 1 comment [response] speeding fine? catching real criminals? Thank you Jason for your story. When it comes to upholding the law, that is what we do. The area you were driving in is a school zone, and being 5 miles over the speed.. more info
  • 10. raise public confidence highlight problems and opportunities achieve service improvement