• Share
  • Email
  • Embed
  • Like
  • Save
  • Private Content
Knowledge Management
 

Knowledge Management

on

  • 1,138 views

Presentation for course of Information management at Åbo Akademi. Paper is available if anyone would like to have it, just send me a message.

Presentation for course of Information management at Åbo Akademi. Paper is available if anyone would like to have it, just send me a message.

Statistics

Views

Total Views
1,138
Views on SlideShare
1,091
Embed Views
47

Actions

Likes
0
Downloads
23
Comments
0

6 Embeds 47

http://libenvnar.blogspot.com 27
http://baraika.blogspot.com 11
http://www.slideshare.net 3
http://baraika.blogspot.cz 3
http://libenvnar.blogspot.com.au 2
http://www.baraika.blogspot.cz 1

Accessibility

Categories

Upload Details

Uploaded via as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

Knowledge Management Knowledge Management Presentation Transcript

  • Knowledge management in concideration to Web 2.0 Barbora Poláková Åbo Akademi - April 2009
  • Society
    • postindustrial information society
      • 1977 ; Marc Uri Porat
    • postindustrial knowledge society
      • 21st century
  • Information/Knowledge
    • Information
      • contextual independent;
      • indexable, organizable
    • Knowledge
      • contextual engaged
      • information in use
      • pragmatical reflection of information presented by intellectual capital of individuals (Bukh, 2001)
  • Economical potential
    • complex understanding of situation
  • Knowledge management How to manage knowledge in the way of distribution, usage and other connected processes?
  • Conventional approach
    • „ Knowledge“ :
      • independent of individuals who posses it
    • Principle :
      • codification, normalization
    • Where find knowledge :
      • inter-organizational
      • intra-organizational
  • Long tail effect
    • How to manage :
      • collecting of knowledge in the centralized repository - intranet
      • long tail effect (Tredennick, 2006)
        • needed X trendy „knowledge“ (Case, 2006)
  • Conversational approach
    • Knowledge :
      • contextual , user dependently
    • Principle :
      • standardi z ed by codifications of knowledge management system with direct connection to author
  • Interactivity
    • Key point = INTERACTIVITY
    • integration and collaboration of knowledge creation amongst knowledge possessors
  • Web 2.0/Interactive web
    • “ the network as platform, spanning all connected devices; Web 2.0 applications are those that make the most of the intrinsic advantages of that platform: delivering software as a continually-updated service that gets better the more people use it, consuming and remixing data from multiple sources, including individual users, while providing their own data and services in a form that allows remixing by others, creating network effects through an "architecture of participation," and going beyond the page metaphor of Web 1.0 to deliver rich user experiences . ”
    • (O´Reilly, 2005 In Lee, 2007)
  • Web 2.0/Interactive web
    • shift in understanding and usage of information – knowledge
    • user-centred approach
    • users role – active ; direct participation
      • updating, publishing, evaluating, creating of own or shared space in web environment or communication with other users.
  • Characteristics of Web 2.0 (Lee, 2007)
  • Contribution / publishing / organization
    • „ Every Internet user has the opportunity to freely provide their knowledge content to the relevant subject domains. “
    • effects:
      • speed
      • volume
      • anonymity
  • Sharing / Open source
    • „ Knowledge contents are freely available to others. Secured mechanisms may be enforced to enable the knowledge sharing amongst legitimate members within specific communities. “
  • Collaboration 1.
    • „ Knowledge contents are created and maintained collaboratively by knowledge providers. Internet users participating in the knowledge contents can have conversations as a kind of social interaction. “
      • Synchronous technologies
        • instant chat, video, conferences and shared Group Decision Support System (GDSS)
      • Asynchronous technologies
        • Weblog, wiki, e-mail, moderated discussion forums
  • Collaboration 2.
    • long term goal:
      • same-place and same-time technology
      • two-way interaction – provider/recipient
      • realtime
      • one web space
      • many-to-many model of communication
        • social networking, collective knowledge intelligence (Baker, 2000)
  • Dynamic / Actuality
    • „ knowledge contents updated constantly to reflect the changing environment, situation “
    • actual =faster and relevant
    • elimination of long tail effect
  • Reliance
    • „ Knowledge contribution should be based on trust between knowledge providers and domain experts. “
    • trust degree – profiles...
  • Web 2.0 applications
    • Blog – www.blogspot.com
    • Wiki – www.pbwiki.com
    • RSS – mash-up – www.igoogle.com
    • Virtual communities – www.ning.com
    • Indexing – www.blinklist.com
  • Web 2.0 - knowledge management
  • Group Decision Support System (GDSS)
    • mostly content wikis and blogs as publishing systems, discussions and instant messangers as communication system, supporte folksonomy and quality evaluation of content as indexing system.
  • Concrete examples
    • TeamPage
    • Velocity 6.0
    • Meet Stan
  • Complex knowledge management system
    • Scale to larg group
    • I ntegrate applications accros enterprise
    • B lend of traditional and Web 2.0 approaches
    • user experience design
    • Schema–flexibility
      • data analyzing, retrieving, managing regardless of source or structure
  • Wisdom 1.
    • The most important feature of Web 2.0 is not to make money from it, but that we can cooperate to create a new world of dynamic knowledge and collective intelligence.
    • (Umeda, 2006)
  • Wisdom 2.
    • Knowledge management is no longer about connecting people to content; it is about connecting people to people. “
    • ( Lamont, 2009 )
    • Any Questions?
  • References 1.
    • BAKER, W. (2000) What is social capital and why should you care about it? In Achieving success through social capital . University of Michigan Business School.
    • BUKH, P.N., Larsen, H.T., Mouritsen, J. (2001)Constructing intellectual capital statements. Scandinavian Journal of Management vol. 17, pp. 87 – 108.
    • CASE, D. O. (2006). Information behaviour. In: Cronin Blaise. (ed.) Annual Review of Information Science and Technology (ARIST), vol. 40 (2006). pp. 293-327
    • LAMONT, J. (2008). KM past and future: Web 2.0 kicks it up a notch. KMWorld . no1.
  • References 2.
    • LEE, M. R. & Lan, Y. (2007) From web 2.0 to conversational Knowledge Management: towards collaborative intelligence. [online] Journal of Entrepreneurship Research , vol. 2, no. 2, pp. 47-62. Available on: http://www.cme.org.tw/journal/search/JournalFile/v02n02/V02N2-3.pdf
    • TREDINNICK, L. (2006) Web 2.0 and business: a pointer to the intranets of the future?. [online] Business Information Review , 23(4), pp. 228-234. Availanble on: http://bir.sagepub.com/cgi/reprint/23/4/228.pdf