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Transport 2.0

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Examples of transport agencies use of social media and online collaboration tools for engaging their communities.

Examples of transport agencies use of social media and online collaboration tools for engaging their communities.

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Transport 2.0 Transport 2.0 Presentation Transcript

  • Transport 2.0
    Dr Crispin Butteriss
    Director, Bang the Table
  • Phone +61 3 9014 1000
    Email crispin@bangthetable.com
    Linkedin linkedin.com/in/crispinbutteriss
    Blog bangthetable.com/blog
    Twitter @crispin_BtT
    @bangthetable
    Facebook facebook.com/bangthetable
    Slideshare slideshare.net/bangthetable
  • Over 250 forums for over 100 clients in Australia, New Zealand, Canada & USA.
  • The framework
    Information one way, the other way
    Service Channel two way conversation
    Behavioural Change sneezable, shareable, influential
    Feedback suggestions, criticisms, brainstorms
    Consultation we’ll listen, no promises
    Collaboration we’ll work on it together
    Empowerment you make the call
    Monitoring what are they saying about us
  • Information
    Sharing
    Tools
  • Blogs
  • Blogs
  • Blog
    Comments
  • Slideshows
  • Embedded
    Documents
  • Hosted
    Video
  • Streaming
    Video
  • Twitter
  • Facebook
  • Smart
    Phone
    Apps
  • Apps
  • Integration
  • Multi
    Channel
  • Service
    Channel
    Tools
  • Live Chat
  • Facebook
  • Twitter
  • Behavioural
    Change
    Tools
  • Personal
    Blogging
  • Personal
    Blogging
  • Shareable
    Content
  • Shareable
    Content
  • Feedback &
    Idea Generation
    Tools
  • Ideation
  • Ideation
  • Ideation
  • Consultation
    Tools
  • Forums
  • Forums
  • Forums
  • Forums
  • Collaboration
    Tools
  • Wiki
  • Wiki
  • Mapping
  • Apps
  • Empowerment
    Tools
  • Apps
  • Apps
  • Apps
  • Apps