Introduction to Organizational Behavior 1 Chapter
Introduction <ul><li>Organizations are much more than only a means for providing goods and service </li></ul><ul><li>They ...
The core 21 st  century qualities needed to create the ideal work atmosphere begin with  intelligence ,  passion ,  a stro...
Managing and Working Today and in the Future: <ul><li>Managers must become  agile  and  flexible  to help their firms deve...
Environmental Forces Reshaping Management Practice Rapidity of Change New Worker- Employer Psychological Contract Technolo...
Challenges of These Forces to Managers <ul><li>Resisting the reality of these forces will likely lead to: </li></ul><ul><u...
The Origins of Management Frederic W. Taylor’s Scientific Management Principles Henri Fayol’s Functions of Management
Taylor’s Scientific Management Principles (1 of 2) <ul><li>Develop a science for each element of an employee’s work </li><...
Taylor’s Scientific Management Principles (2 of 2) <ul><li>Heartily cooperate with each other to insure that all work was ...
Impact of Fayol’s Functions of Management <ul><li>Emphasized the importance of carefully practicing efficient: </li></ul><...
Definition of Organizational Behavior (OB) <ul><li>The study of human behavior, attitudes, and performance within an organ...
Key Points About OB <ul><li>OB is a  way of thinking </li></ul><ul><li>OB is  multidisciplinary </li></ul><ul><li>There is...
Contributions to the Study of Organizational Behavior Individual Group Organization Organizational Behavior Social Psychol...
Studying Organizational Behavior Leaders and Organizational Behavior The Hawthorne Studies
Topics in Studying and Understanding OB Organizational Processes Organizational Structure Change and Innovation Understand...
The Basic Elements of a System Inputs Process Outputs Environment
Three Perspectives on Effectiveness Individual effectiveness Group effectiveness Organizational effectiveness
Time Dimension Model of Effectiveness Quality Quality Quality <ul><li>Productivity </li></ul><ul><li>Efficiency </li></ul>...
Systems Theory and Effectiveness  (1 of 2) <ul><li>Effectiveness criteria must reflect the entire input-process-output cyc...
Systems Theory and Effectiveness  (2 of 2) <ul><li>Organizational effectiveness is an all-encompassing concept that includ...
Managers can lead the way to higher levels of effectiveness by:   (1 of 2) <ul><li>Providing opportunities for training an...
Managers can lead the way to higher levels of effectiveness by:   (2 of 2) <ul><li>Avoiding layoffs </li></ul><ul><li>Bein...
Key Points  (1 of 2) <ul><li>The key to an organization’s success is its human resources </li></ul><ul><li>Organizations n...
Key Points  (2 of 2) <ul><li>Rewarding, encouraging, and nurturing the human resources in a timely and meaningful manner i...
Upcoming SlideShare
Loading in...5
×

HBO Handout Chapter 1 (Introduction to Organizational Behavior)

21,591

Published on

BA-MM 201 that's our first handout in Human Behavior in Organization subject (from Sir Joey Espiritu). Just download it. thanks!

Published in: Business, Technology
10 Comments
23 Likes
Statistics
Notes
No Downloads
Views
Total Views
21,591
On Slideshare
0
From Embeds
0
Number of Embeds
2
Actions
Shares
0
Downloads
916
Comments
10
Likes
23
Embeds 0
No embeds

No notes for slide
  • 5 Break-even Analysis identifies profit or loss at various sales volumes Return on Investment measures productivity of assets Marginal Analysis compares the additional cost in a particular decision rather than average cost Game Theory mathematical models that analyze multi-party decision contexts Linear Programming for optimally solving resource allocation problems Queuing Theory for calculating waiting lines
  • 5 Break-even Analysis identifies profit or loss at various sales volumes Return on Investment measures productivity of assets Marginal Analysis compares the additional cost in a particular decision rather than average cost Game Theory mathematical models that analyze multi-party decision contexts Linear Programming for optimally solving resource allocation problems Queuing Theory for calculating waiting lines
  • HBO Handout Chapter 1 (Introduction to Organizational Behavior)

    1. 2. Introduction to Organizational Behavior 1 Chapter
    2. 3. Introduction <ul><li>Organizations are much more than only a means for providing goods and service </li></ul><ul><li>They create the settings in which most of us spend our lives </li></ul><ul><li>They have profound influence on employee behavior </li></ul>
    3. 4. The core 21 st century qualities needed to create the ideal work atmosphere begin with intelligence , passion , a strong work ethic , and a genuine concern for people .
    4. 5. Managing and Working Today and in the Future: <ul><li>Managers must become agile and flexible to help their firms develop and sustain competitive advantage </li></ul><ul><li>To be successful, managers will need to harness the powers of: </li></ul><ul><ul><li>information technology </li></ul></ul><ul><ul><li>human capital </li></ul></ul>
    5. 6. Environmental Forces Reshaping Management Practice Rapidity of Change New Worker- Employer Psychological Contract Technology Globalism Cultural Diversity Power of Human Resources
    6. 7. Challenges of These Forces to Managers <ul><li>Resisting the reality of these forces will likely lead to: </li></ul><ul><ul><li>Unnecessary conflict </li></ul></ul><ul><ul><li>Reduced managerial performance </li></ul></ul><ul><ul><li>Reduced non-managerial performance </li></ul></ul><ul><ul><li>Lost opportunities </li></ul></ul><ul><li>Failing to cope and deal with these forces will likely result in: </li></ul><ul><ul><li>Job dissatisfaction </li></ul></ul><ul><ul><li>Poor morale </li></ul></ul><ul><ul><li>Reduced commitment </li></ul></ul><ul><ul><li>Lower work quality </li></ul></ul><ul><ul><li>Burnout </li></ul></ul><ul><ul><li>Poor judgment </li></ul></ul><ul><ul><li>Unhealthy consequences </li></ul></ul>
    7. 8. The Origins of Management Frederic W. Taylor’s Scientific Management Principles Henri Fayol’s Functions of Management
    8. 9. Taylor’s Scientific Management Principles (1 of 2) <ul><li>Develop a science for each element of an employee’s work </li></ul><ul><ul><li>which replaces the old rule-of-thumb method </li></ul></ul><ul><li>Scientifically select and then train, teach, and develop the worker </li></ul><ul><ul><li>whereas in the past a worker chose the work to do and was self-trained </li></ul></ul>
    9. 10. Taylor’s Scientific Management Principles (2 of 2) <ul><li>Heartily cooperate with each other to insure that all work was done in accordance with the principles of science </li></ul><ul><li>There is an almost equal division of the work and the responsibility between management and non-managers </li></ul>
    10. 11. Impact of Fayol’s Functions of Management <ul><li>Emphasized the importance of carefully practicing efficient: </li></ul><ul><ul><li>planning </li></ul></ul><ul><ul><li>organizing </li></ul></ul><ul><ul><li>commanding </li></ul></ul><ul><ul><li>coordinating </li></ul></ul><ul><ul><li>controlling </li></ul></ul><ul><li>Management is a separate body of knowledge that can be applied in any type of organization </li></ul><ul><li>A theory of management that can be learned and taught </li></ul><ul><li>There is a need for teaching management in colleges </li></ul>
    11. 12. Definition of Organizational Behavior (OB) <ul><li>The study of human behavior, attitudes, and performance within an organizational setting </li></ul><ul><ul><li>drawing on theory, methods, and principles from such disciplines as psychology, sociology, political science, and cultural anthropology </li></ul></ul><ul><ul><li>to learn about individual, groups, structure, and processes </li></ul></ul>
    12. 13. Key Points About OB <ul><li>OB is a way of thinking </li></ul><ul><li>OB is multidisciplinary </li></ul><ul><li>There is a distinctly humanistic orientation within OB </li></ul><ul><li>The field of OB is performance-oriented </li></ul><ul><li>The role of the scientific method is important in studying variables and relationships </li></ul><ul><li>OB has a distinctive applications orientation </li></ul>
    13. 14. Contributions to the Study of Organizational Behavior Individual Group Organization Organizational Behavior Social Psychology Political Science Anthropology Psychology Sociology Discipline Unit of Analysis Output
    14. 15. Studying Organizational Behavior Leaders and Organizational Behavior The Hawthorne Studies
    15. 16. Topics in Studying and Understanding OB Organizational Processes Organizational Structure Change and Innovation Understanding and Managing Individual Behavior Group Behavior and Interpersonal Influence The Organization’s Environment
    16. 17. The Basic Elements of a System Inputs Process Outputs Environment
    17. 18. Three Perspectives on Effectiveness Individual effectiveness Group effectiveness Organizational effectiveness
    18. 19. Time Dimension Model of Effectiveness Quality Quality Quality <ul><li>Productivity </li></ul><ul><li>Efficiency </li></ul><ul><li>Satisfaction </li></ul><ul><li>Adaptiveness </li></ul><ul><li>Efficiency </li></ul><ul><li>Satisfaction </li></ul><ul><li>Survival </li></ul>Short run Intermediate run Long run
    19. 20. Systems Theory and Effectiveness (1 of 2) <ul><li>Effectiveness criteria must reflect the entire input-process-output cycle, not simply output </li></ul><ul><li>Effectiveness criteria must reflect the interrelationships between the organization and its outside environment </li></ul>
    20. 21. Systems Theory and Effectiveness (2 of 2) <ul><li>Organizational effectiveness is an all-encompassing concept that includes a number of component concepts </li></ul><ul><li>The managerial task is to maintain the optimal balance among these components </li></ul>
    21. 22. Managers can lead the way to higher levels of effectiveness by: (1 of 2) <ul><li>Providing opportunities for training and continuous learning </li></ul><ul><li>Sharing information with employees </li></ul><ul><li>Encouraging cross-development partnerships </li></ul><ul><li>Linking compensation to performance </li></ul>
    22. 23. Managers can lead the way to higher levels of effectiveness by: (2 of 2) <ul><li>Avoiding layoffs </li></ul><ul><li>Being a supportive role model </li></ul><ul><li>Respecting the differences across employees </li></ul><ul><li>Being a good listener </li></ul>
    23. 24. Key Points (1 of 2) <ul><li>The key to an organization’s success is its human resources </li></ul><ul><li>Organizations need human resources that: </li></ul><ul><ul><li>work hard </li></ul></ul><ul><ul><li>think creatively </li></ul></ul><ul><ul><li>perform excellently </li></ul></ul>
    24. 25. Key Points (2 of 2) <ul><li>Rewarding, encouraging, and nurturing the human resources in a timely and meaningful manner is what is required </li></ul><ul><li>The behavior of employees is the key to achieving effectiveness </li></ul>
    1. A particular slide catching your eye?

      Clipping is a handy way to collect important slides you want to go back to later.

    ×