2. Search questions
What are the elements of a control
system?
What are some points about a formal
management review?
3. Elements of the control system
A detailed plan
Reporting system
Analysis and review
Procedures for corrective action
4. Analysis of reported data.
Reported data must be analysed with
respect to planned performance
The analysis must extract deviation from
plan
5. Analysis and review
Deviation must be brought to the attention of
those levels which have authority to take
necessary corrective action
Shortfalls in technical performance, falling
behind schedule and excessive under or over
utilization of resources must be noted for action
Results of this analysis usually reported by
exception or variance
6. Formal management review
A critical element in a control system
An element of the supervision process
Directly related to achievement of programme
operational targets
Pre-planned investigations into details of
programme performance
They should occur at all levels
The formal review should occur at times natural
to the lifetime of programme plan (milestones)
7. Formal management review
The formal review should demonstrate
performance, schedule and resource use
through personal inspection and
satisfaction
The review process has a vital positive
impact on personal performance
The review will also identify personnel
training needs
8. Formal management review
Supervision should be seen as an arm of
training
The programme as a whole should be
reviewed by an appropriate external
group
Enables areas to be identified for special
study & systems research to improve
programme implementation
9. Corrective action
The culmination of the management control
system
At times the corrective action taken may be to
recognize the realities of the situation and to
change the plan
To the extent possible procedures and authority
for corrective action should be planned ahead
Performance in taking corrective action as the
situation demands is an important
demonstration of the manager’s ability
10. Corrective action
A major part of the manager’s effort should be
devoted to corrective action measures,
changing personnel assignments, securing
more resources, moving supplies, ensuring
continuing education,etc.
Delegation of responsibilities
The ability of a manager to conceptualise and
operate the management control system will
have an impact on the ultimate success of the
programme
Editor's Notes
The manager assumes that the planning has been such that the objectives will be achieved if targets are met, however if that is not the case it is the concern of the evaluation not for the manager to question the planning.
The review motivates for good performance and acts as an incentive for good performance in anticipation of further reviews. The review will allow planning of training activities. External review group – external to the government department concerned or internal/external in addition to internal review.
The review motivates for good performance and acts as an incentive for good performance in anticipation of further reviews. The review will allow planning of training activities. External review group – external to the government department concerned or internal/external in addition to internal review.
Corrective action taken to bring the programme, at all levels, up to the standard set by the implementation plan.
Only when absolutely necessary does manager’s efforts include taking disciplinary action. The ability of the manager to delegate is vital to the success of the programme and essential for the functioning of an epidemiological response capability.