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EXECUTIVE SUMMERYLabour welfare facilities are the extra benefits given to the employees without anyreference to the speci...
b) Personal InterviewSecondary sources:   a) Company websites   b) Related information from Internet   c) Company reports ...
SELECT THE METHOD OF ANALYSIS & MEASUREMENT TECHNIQUES:Data analysis involves converting a series recorded observation abo...
INTRODUCTIONA project report containing the research on “Impact of welfare facilities on employeesatisfaction” provided by...
LITERATURE REVIEWNeed for labour welfare measures:Two inevitable consequences of the modern factory system have been that....
Meaning:Labour welfare means efforts taken by the employee to make life worth for workmen.These are the extra benefits pro...
Objectives:An employer may provide welfare facilities in his organization with the followingobjectives.             To gi...
BENEFIT OF LABOUR WELFARE FACILITIESTo employee:       They enable the workers to live a richer and more satisfactory lif...
WELFARE FACILITIESEmployee welfare facilities enable workers to live richer and more satisfactory life.According to Indust...
Forbes Campbell Knitwear welfare department can be classified into two sectionsStatutory                                  ...
3. Leave facility:            15 days for earned leave for worker 30 days for manager            Festival national leave...
STATEMENT OF PROBLEMLabour welfare faculties are the extra service like canteen, creates, education uniforms etc.which are...
PURPOSE OF THE STUDYThe purpose of the study is to get practical and to get practical knowledge and to getexperience and a...
SCOPE OF THE STUDYThe main purpose of the study is to know the Impact of welfare facilities on employeesatisfaction at For...
OBJECTIVES OF THE STUDY The main objective of the study is to know the impact of welfare facilities on   employee satisfa...
ORGANIZATIONAL PROFILEName of the Company          :-    Campbell Knitwear LtdAddress of the company       :-    Campbell ...
Auditors                   :-   Messrs, Murugesh and CompanyRegistered office          :-   Forbes Building               ...
Forbes Campbell Knitwear (Div of Forbes Gokak Ltd.) is designed as down streamintegration to add the value to yarn produce...
The company has spent US $ 8.00 million on this project and the investments in most modernmachinery and equipment with lat...
Policies of the Government In June 1985, the government of India announced the new Textile Policy with the main   objecti...
Textile Mills in Karnataka The Banhatti co-op Spg Mills ltd Farmers co-op spg. Mills, Halkoti Gogte Mills, Belgaum Gok...
Process of planning at Campbell           Receiving of orders           Order confirmation        Issuing F.C.K’s order co...
Process of Orders in C.K .L           Confirmation of order            Merchandiser            Lab Dips Approval         K...
Clients of the Company   Country                   Buyer         Brand Names               Men’s wear Group       Twin hil...
Number of Departments Yarn Department Knitting Department Batch Preparation Department Dyeing Department Sampling Dep...
Yarn DepartmentThis is the starting point of the production process where the main Raw material, the Yarnis received that ...
Yarn Godown SlipYarn Count:Mill:Lot/Shade:Mfg.Month:Total cones:Gr.Wt:Net.Wt:Remarks:           BABASAB PATIL             ...
BABASAB PATIL   Page- 28
Knitting DepartmentThis department is the second step of production where the yarn starts taking a form into aknitted fabr...
For cuffs and collars they use flat knitting machine, which can knit four yarns at a time ormore, there are 5 flat knittin...
Batch Preparatory DepartmentThis department helps the company in taking its foremost step towards maintaining globalqualit...
Dyeing Department         In this department the fabric takes its true colors and the department consists of:             ...
Dye Kitchen:The dye kitchen is located above the dye lab and which can be broadly divided into threesections:Chemical sect...
Dyeing SectionThe Dyeing Section consists of 5 soft-flow jet dyeing machine, the capacity of two being 400kgs each, two be...
Finishing DepartmentThe finishing department is adjacent to the dyeing department and is equipped with allmodern machinery...
Sampling DepartmentThe sampling department makes the garment according to the buyers requirements in orderto get them appr...
Salesman sample:Around 30 to 40 pieces of garments are made and are hung in the shops. When the pre-production sample is a...
The cutting department has a capacity of 15000 pieces per day and is equipped with anautomatic Dye and Punch Bierrebi cutt...
Sewing Preparatory DepartmentThis department lies in between the cutting department and the sewing department. As thename ...
Production / Sewing DepartmentIn this department, the various garment parts are assembled, top stitched and various finish...
Packing DepartmentThe packing department is adjacent to the sewing department and has an adjacentwarehouse from where the ...
Stores DepartmentIt is adjacent to the production and packing department. The stores department has racks inwhich buttons,...
FABRIC DEFECTS KEPT IN MIND WHEN INSPECTION IS DONEFabric Faults:            1. Colour Combination            2. Thick Yar...
Maintenance departmentThe function of maintenance department can be divided into utility function andmaintenance function....
Wage and salary administration:This department will look after wage payment to the operation and payment of salary to thes...
Marketing DepartmentMarketing department performed the functions like receiving the order and dispatchingthem in right tim...
Welfare DepartmentThe company have separate welfare department to look after the all welfare of workingemployees.Welfare O...
Organizational chart:                       Chief Executive Officer                     Vice President (Marketing)        ...
SAMPLINGSample representation of a particular population, and is the subset of the population.Concerned to my project, the...
4. Specify sampling method.        Concerned to the project, using the probability sampling method, where there is a      ...
Research Approach:A non technical deviation of data collection method. i.e. sample survey that includesemployees of Forbes...
DATA COLLECTION METHODSPrimary data collection:            Interview: the administrator of a questionnaire to an individu...
MEASURING TOOLSDescription type of research, using the questionnaire with rating scale, open & closedquestions. Percentage...
ANALYSIS AND INTERPRETATION                             Question No.1 Response                                 Yes        ...
Question No.2 Response                                            1            2             3                            ...
Q3. ARE YOU SATISFIED WITH MEDICAL                                 FACILITIES.                  No, 31%                   ...
Question No.4 Response                                          1            2           3                          A     ...
Question No.5 Response                           1              00                           2              00            ...
Question No.6 Response                            1              04                            2              53          ...
Question No.7 Response                                    1              07                                    2          ...
Question No.8 Response                                     A   B     C    D    E    F   G                            1    ...
Question No.9 Response                                  1              16                                  2              ...
Question No.10 Response                                  1            01                                  2            05 ...
Question No.11 Response                                   1            01                                   2            2...
Question No.12 Response                                 1            01                                 2            03   ...
Question No.13 Response                                  1            10                                  2            16 ...
Question No.14 Response                                              1            28                                      ...
MASTER SHEET                                                     DATA CODE SHEETQ.NO.   1           2           3       4 ...
41   2   3   3   1   2   2   1   1   1   7    2   2   1   2   4   3   5   6   7   3   4   3   4   3   242   1   2   2   1 ...
90    2   2   2   2   2   1   2   2   2   9   3   3   4   2   1   3   7   6   5   3   4   4   4   1   391    2   2   2   2...
FINDINGS1. 85% of the employees are satisfied with welfare facilities provided by FCK.2. 97% and 79% of the respondents ar...
SUGGESTIONS1. Company should own their bus and should give employee the free transportation   facilities for both the trav...
CONCLUSION“Welfare facilities are in the interest of the employee, the employer and the society as awhole. Employees are n...
Dear Sir / Madam,                                QUESTIONNAIREEmployee Name          :____________________________________...
(3) Are you satisfied with Medical Facilities?                Yes                 No        If No Why?____________________...
(8) Rank on a scale of (1 being highest 7 is last)            A. Canteen                                              [   ...
(13)How do you feel about workload?A. Excellent                               B. HighC. Moderate                          ...
Bibliography1. Essentials of Human Resource Management and Industrial Relations   •   P. Subba Rao2. Marketing Research   ...
BABASAB PATIL   Page- 79
BABASAB PATIL   Page- 80
BABASAB PATIL   Page- 81
Conclusion and RecommendationsBABASAB PATIL                  Page- 82
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  1. 1. EXECUTIVE SUMMERYLabour welfare facilities are the extra benefits given to the employees without anyreference to the specific work done by them. The facilities includes canteen, creates,education uniforms etc. Now a days labour welfare faculties provided to the employeeshave increased as the employers have became aware of its advantages.It was an opportunity to learn the practical aspects of industries. I choose this topicconcerned to their (industry) requirement as the FCK Company is fully export-orientedcompany and now they want to concentrate on domestic market and the expansion of theplant.So they need to know what is the employee satisfaction level towards welfare facilitiesprovided by FCK was needed. The needed information collected by a structuredquestionnaire that included all the requirements what the FCK needed and questionnaire isattached in the appendix.DATA COLLECTION APPROACHUsing both primary and secondary sources collected the information required the sourcesare as follows:Primary sources: a) Questionnaire BABASAB PATIL Page- 1
  2. 2. b) Personal InterviewSecondary sources: a) Company websites b) Related information from Internet c) Company reports d) Text booksSELECTION OF SAMPLE:Representation of a particular population, and is the subset of the population is as samplesize of 100 people in number and the sample is consisting of the employees of the ForbesCampbell Knitwear and the target employees i.e., employees of different department ofproduction activity. BABASAB PATIL Page- 2
  3. 3. SELECT THE METHOD OF ANALYSIS & MEASUREMENT TECHNIQUES:Data analysis involves converting a series recorded observation about descriptive statementand information about relationship. The measurement and evaluation of the data is doneusing statistical tools and techniques such as simple percentage method, graphicalrepresentation with help of data code sheet using MS-Excel software.RECOMMENDATION AND CONCLUSIONAll the analysis and recommendation are based on the results that have been got after thecompletion of survey which is being undertaken by me at the company’s campus.LIMITATION:The main limitation of this project was survey has undertaken only with the productiondepartment shop floor employees. BABASAB PATIL Page- 3
  4. 4. INTRODUCTIONA project report containing the research on “Impact of welfare facilities on employeesatisfaction” provided by Forbes Campbell Knitwear Marihal, Belgaum. Is partialfulfillment of requirement of MBA 2nd semester in Belgaum institute of Managementstudies, Belgaum.It was an opportunity to learn the practical aspects of industries. I choose this topicconcerned to their (industry) requirement as the FCK Company is fully export-orientedcompany and now they want to concentrate on domestic market and the expansion of theplant.So they need to know what is the employee satisfaction level towards welfare facilitiesprovided by FCK was needed. The needed information collected by a structuredquestionnaire that included all the requirements what the FCK needed and questionnaire. BABASAB PATIL Page- 4
  5. 5. LITERATURE REVIEWNeed for labour welfare measures:Two inevitable consequences of the modern factory system have been that. It has made worker powerless. They have lost all control over the process and the product of their labour. All decisions concerning production are made by the reeling entrepreneurs and It has made jobs meaningless, jobs have become so much specialize that they require very little skill. On workers parts and give them on opportunity to demonstrate all the skills that they posses. They experience their jobs as intrinsically dissatisfying and monotonous.These conditions when coupled with exploitative management practices alienate theworkers and lead them to revolt against the existing social norms. Their self-interest andcareerism increase and their dedication to work declines. This has made the task personnelmanager every challenging by bringing into sharp focus the need for labour welfaremeasures. These measures operate to neutralize the harmful effects of large scaleindustrialization organization. BABASAB PATIL Page- 5
  6. 6. Meaning:Labour welfare means efforts taken by the employee to make life worth for workmen.These are the extra benefits provided in addition to the normal wages or salarycompensation paid to employees or provided for the benefit of employees.Importance: In the recent days the labour welfare activities have gained much importance,especially after the liberalization and globalization process. The labour welfare facilitiesare more in the multinational companies. The labour welfare facilities are important for the improvement of humanperformance because the human performance depend on how personnel department takecare of employees attitudes and health. The employee’s welfare programme contributes tothe morale of employees welfare influences employer’s attitude towards work and workenvironment to maintain harmony. BABASAB PATIL Page- 6
  7. 7. Objectives:An employer may provide welfare facilities in his organization with the followingobjectives.  To give expression to philanthropic and paternalistic feelings.  To induce employees loyalty to the company.  To combat trade unionism and socialist ideas.  To induce happier employer-employee relationship.  To provide a psychological satisfactory work environment.  To child up stable labour force to reduce labour turnover and absenteeism.  To increase and improve employee morale and create a helpful and positive attitude on the part of workers.  To improve and furnish the organizational image in eyes of the public with a view to improving its market position and bringing about acceptance by it.  To develop efficiency and productivity.  To cater the health and the safety of the employee. BABASAB PATIL Page- 7
  8. 8. BENEFIT OF LABOUR WELFARE FACILITIESTo employee:  They enable the workers to live a richer and more satisfactory life.  It increases his performance.  It influences his attitude toward work and work environment.To Employer:  More effective recruitment  It improves the moral of the employers  It will lead to employee loyalty  Lower turnover and absenteeism  Good industrial relation  Reduced influence of unions reduced threat of further govt. intervention.  It helps the management to maintain harmony. BABASAB PATIL Page- 8
  9. 9. WELFARE FACILITIESEmployee welfare facilities enable workers to live richer and more satisfactory life.According to Industrial Committee on Employee welfare defined it “such services facilitiesand amenities as adequate canteen, rest and recreation facilities, sanitary and medicalfacilities, arrangements for travel to and from work and for the accommodation of workersemployed at a distance from their, homes and such other services, amenities and facilitiesincluding social security measures as contributes to improve the conditions under whichworker are employed.Employee welfare facilities are in the interest of the employee, the employer and thesociety as a whole. Employees are not only all asset to the company but defiantly to raisethe standards of company. BABASAB PATIL Page- 9
  10. 10. Forbes Campbell Knitwear welfare department can be classified into two sectionsStatutory Non-statutoryAs per factories act Social services/ security facilitiesStatutory welfare facilities (as per factory act)1. Canteen facility:Under section 46 of factory Act a canteen is necessary in every organization. In FCK thecanteen is completely run by the management. According to the shift wise the company isgiving meals and Tiffin facility to employees. And the company is recovering Rs. 100 permonth from the employee’s salary.2. First-aid facility:According to the factory act First-aid facility is given to the company. FCK has First-aidfacility. It also includes medical officers . All basic medicines are available in the company. BABASAB PATIL Page- 10
  11. 11. 3. Leave facility:  15 days for earned leave for worker 30 days for manager  Festival national leaves 10 Maternity facility: 12 weeks leave for workman with all benefits as per maternity act 1961.Social security facility:1) FCK medical facility:  The employees will be treated free of cost.  Free medicines will be given.Non-statutory facilities:1. Death relief fund:According to his/her salary, fund will be provided to his/her dependents2. Transport facility:For workers at present company is providing one side bus fare.3. Cultural facility:Company is conducting annual picnic and celebrating annual day every year. BABASAB PATIL Page- 11
  12. 12. STATEMENT OF PROBLEMLabour welfare faculties are the extra service like canteen, creates, education uniforms etc.which are given to the employees without any reference to the specific work done by them.Now a days labour welfare faculties provided to the employees have increased as theemployers have became aware of its advantages.The improvement of human performance depends on how personnel department takes careof employee’s attitude and health. The employer’s welfare program contributes to themorale of employees. It influences employee’s attitudes towards the work and workenvironment. That is totally it affects the efficiency of the employee.So I have chosen to study “Impact of welfare facilities on employee satisfaction” BABASAB PATIL Page- 12
  13. 13. PURPOSE OF THE STUDYThe purpose of the study is to get practical and to get practical knowledge and to getexperience and also to know the various Challenges that are found in corporate world.The main purpose behind choosing this topic is.  To determine/ to know the employees level of satisfaction towards welfare facilities provided by FCK.  To know the employees opinion about company.  To know weather clear communication exists between employees-supervisors.  To know employees expectation towards welfare facilities. BABASAB PATIL Page- 13
  14. 14. SCOPE OF THE STUDYThe main purpose of the study is to know the Impact of welfare facilities on employeesatisfaction at Forbes Campbell Knitwear. and also to know the over all opinion ofemployees about company.And also to know the career growth opportunity exists in FCK and clear communicationexists between workers and supervisors. The study is conducted at Forbes CampbellKnitwear company campus by random sampling. BABASAB PATIL Page- 14
  15. 15. OBJECTIVES OF THE STUDY The main objective of the study is to know the impact of welfare facilities on employee satisfaction. To know employees expectation towards welfare facilities. To know the employee’s opinion about Company. To know whether career growth opportunity exits in FCK To know whether clear communication exists between employee-supervisor. BABASAB PATIL Page- 15
  16. 16. ORGANIZATIONAL PROFILEName of the Company :- Campbell Knitwear LtdAddress of the company :- Campbell knitwear ltd Post Marihal, Bagalkot Road Dist Belgaum- 591167 Karnataka IndiaYear of Establishment :- 1995Nature of the Industry :- Textile IndustryHead office of the company :- MumbaiCorporate Office :- Khatau House, 2nd floor, 410/411 MogulLane Mahim (west) Mumbai – 400016 IndiaMarketing Office :- Khatau House, Ground floor, 410/411 MogulLane Mahim (west) Mumbai – 400016 IndiaBankers :- Standard Chartered Bank UTI Bank BABASAB PATIL Page- 16
  17. 17. Auditors :- Messrs, Murugesh and CompanyRegistered office :- Forbes Building Charanjit Rai Marg Fort. Mumbai- 400001Board of Directors :- B.G.Jain (Chairman) F.K.Shah (vice president) M.R. Venkatesh (General Manager) R.S.Patil (Factory Manager) V.K.Vora (Company secretary)Fax :- 0091 831 2418353/2418282Telephone number :- 0091 831 2418584Website :- www.campbellknitwear.com BABASAB PATIL Page- 17
  18. 18. Forbes Campbell Knitwear (Div of Forbes Gokak Ltd.) is designed as down streamintegration to add the value to yarn produced by Gokak Mills a division of Forbes GokakLtd., a member company of parent group.Forbes Campbell Knitwear (Div of Forbes Gokak Ltd.), project is located 18 kms away fromBelgaum city (North Karnataka) surrounded by lush green pollution free farms. The plant isaccessible by air, rail and road from Bombay and Bangalore. Goa is only 150 Kms away fromthe plant.While establishing the plant emphasis was laid on being eco friendly and azo free. And ithas fully automatic water treatment plant for recycling the effluents, captivepower generation and water supplies. They use dyestuff supplied by global firms like ICISandoz, Ciba and Atul etc. The wastewater is released for affrestation, which they aredeveloping with plantation over 250 acres of hilly land around factory. BABASAB PATIL Page- 18
  19. 19. The company has spent US $ 8.00 million on this project and the investments in most modernmachinery and equipment with latest technology. The machines are imported from Italy,Germany, Switzerland, USA, Japan and Sweden etc.They have in-house training faculty fresh workmen are recruited so as to suit and mouldthem in their working environment. They have a team of young and energetic workmen with anaverage age of 24 years. They do not recruit anyone below 18 years of age and all the rightsof the workmen are protected. The total Number of the employee is 888 including the staff andworkmen.With such human technical infrastructure and corporate backing Forbes Campbell Knitwear(Div of Forbes Gokak Ltd.), is committed to the world-class product. BABASAB PATIL Page- 19
  20. 20. Policies of the Government In June 1985, the government of India announced the new Textile Policy with the main objective to increase the production of cloth of acceptable quality at reasonable prices to meet the clothing requirements of a growing population. The Government will encourage the establishment of the world class integrated textile complexes and processing units. A scheme for setting up integrated apparels parks has been initiated. This will enable the ready-made garments industry to set up modern units with excellent infrastructure. The Textile Modernization fund set up in the year 1986 with a corpus of Rs.750 crores has received an overwhelming response from the mills. The government of India is fully aware that, in the context of progressive globalization, the Indian textile industry should improve product quality and cost efficiency. The government has taken two major initiatives, namely the establishment of, • Cotton Technology Mission (CTM) • Technology Up gradation Fund (TUF) The government adopted the National Textile policy in the year 2000 to harness opportunities for increasing India’s shares in global trade. The policy aims to increase the values of textile and apparel exports from the current US $ 11 billion to US $ 50 billion by 2010.It also aims to increase cotton productivity by at least 50% and upgrade its quality to international standards. BABASAB PATIL Page- 20
  21. 21. Textile Mills in Karnataka The Banhatti co-op Spg Mills ltd Farmers co-op spg. Mills, Halkoti Gogte Mills, Belgaum Gokak Mills Gopalkrishna Textiles Mills Ltd Ram Kumar Mills Ltd Sujata textile Ltd Subrada Textilese Ltd Shree Chandrodaya Mills Ltd Shri. Anjaneya Cotton Mills Ltd Gadag co-op Textile Mills Ltd Velan Textiles Ltd BABASAB PATIL Page- 21
  22. 22. Process of planning at Campbell Receiving of orders Order confirmation Issuing F.C.K’s order copy Order Planning Knitting Cutting Sewing Productions follow upBABASAB PATIL Page- 22
  23. 23. Process of Orders in C.K .L Confirmation of order Merchandiser Lab Dips Approval Knitting Fabric Approval Sample Development Sample Approval Final purchase order preparation Knitting for Bulk Dyeing and finishing Cutting Sewing preparatory Sewing Pressing Visual checking Packing DispatchBABASAB PATIL Page- 23
  24. 24. Clients of the Company Country Buyer Brand Names Men’s wear Group Twin hill OriginalUSA Vantage Vantage PGA Golf PGA Golf Andrew Sportswear Andrew Sport Destination Esprit EspritEurope Smart way Smart way Worthvaley Pierre cardin Asics AsicsNew Zealand Wales and makenly PearlMexico Mexinde The OneOman Oman Textiles Nasse, Joman BABASAB PATIL Page- 24
  25. 25. Number of Departments Yarn Department Knitting Department Batch Preparation Department Dyeing Department Sampling Department Cutting Department Embroidery Section Sewing Preparation Department Production / Sewing Department Packing Department Stores Department BABASAB PATIL Page- 25
  26. 26. Yarn DepartmentThis is the starting point of the production process where the main Raw material, the Yarnis received that goes the metamorphosis of being converted into fully finished garments.The location of the yarn godown is such that the yarns are directly unloaded from thetrucks, inside the godown without being damaged. They are stored in a well-organizedmanner and proper records are maintained. The storage capacity is of 40 to 50 tons of yarn.Order are placed with Gokak Mills as per the purchase order of the buyer, if yarns are notavailable with Gokak Mills, it spins the required yarn within 15 to 20 days and send themto Campbell Knitwear Ltd, 70% of the yarn is brought from the Gokak Mills and other 30%is filled by Arihanta Spinning Mill (Vardhaman), Amarjyoti Spinning Mill Tirpur, andMahaveer Spinning Mill and so on. Types of yarn:  Grey Yarns: Unbleached yarns.  Dyed Yarns: Different color yarns  Melanged yarns: Fibers which are dyed and spun into yarns  Polyester cotton yarns  Lycra threads: these are used for streachability  Viscose rayon  Filament yarn BABASAB PATIL Page- 26
  27. 27. Yarn Godown SlipYarn Count:Mill:Lot/Shade:Mfg.Month:Total cones:Gr.Wt:Net.Wt:Remarks: BABASAB PATIL Page- 27
  28. 28. BABASAB PATIL Page- 28
  29. 29. Knitting DepartmentThis department is the second step of production where the yarn starts taking a form into aknitted fabric. The temperature maintained normally is “between” 22 to 26 degree Celsius; themachines are set before starting the knitting process the knitting goes on for 24 hours of a daycomprising of 3 shifts when the operators change.In knitting department they have circular knitting machine. There are in all 13 circular knittingmachines out of which 12 are Single Jersey Machines and 1 is Double Jersey Machine. TheMachine diameter is selected as per the buyer’s order, which means Lower diameter for kidsgarment and higher diameter for larger size. The machine stops production automatically when25 kgs are produced. Roller take down Mechanism is used. BABASAB PATIL Page- 29
  30. 30. For cuffs and collars they use flat knitting machine, which can knit four yarns at a time ormore, there are 5 flat knitting machines in the Company. The company uses programmedfloppies for various ribs. Due to the software present inside the machine, rib designing canbe done in the machine itself. The maximum collar length that can be achieved in thismachine is 50 cms. Humidification plantThe humidification plant is located besides the knitting department to maintain the idealtemperature and pressure for knitting. The temperature maintained normally is between 220 to260 . The relative Humidity maintained is 65%. During knitting, a lot of fly and fluff is generated inside the knitting Department whichobstructs the knitting process and there by Result in a number of defects in the fabric knitted. Inorder to avoid any such problems, the air inside the department needs to be replaced by freshair from outside. The humidification plant which supplies fresh air at the right temperature andHumidity, thus helping to maintain the quality of the fabric knitted and the workingenvironment inside the department carry on this task of replacement of air BABASAB PATIL Page- 30
  31. 31. Batch Preparatory DepartmentThis department helps the company in taking its foremost step towards maintaining globalquality. Once the fabric is knitted it is brought in the form of rolls to this adjoining departmentand sent to dyeing department in form of Batches.The fabric is unrolled inspected for defects, reversed and batches are made along with requiredtapes collars, cuffs and are sent to the dyeing department to be dyed in the same shades. Thebatches are marked, labeled before sending to the Dyeing Department.Though the fabric-unrolling machine has the capacity of unrolling 6000kgs of fabric per daybut based on the order it unrolls approximately only 2000 kgs. BABASAB PATIL Page- 31
  32. 32. Dyeing Department In this department the fabric takes its true colors and the department consists of: • Dye Lab • Dye Kitchen • Dye SectionDye Lab:The company has fully fledged lab in their dying house, equipped with all required equipmentsto test the dyes and chemicals as well as finished fabrics. The laboratory supports the dyingdepartment of the company based on the order placed by the buyer the dyes are prepared forthe shade required. For the testing of dyes various tests like dry rub and wet rub are done on theswatch sample, all tests are carried out according to ISO standards. The swatch samples aresent to the buyer who then gets it tested by dyeing testing agencies like SGS India etc. In casethe tests of the dye lab and the buyer’s testing agency match, the approval for bulk dyeing isgiven. BABASAB PATIL Page- 32
  33. 33. Dye Kitchen:The dye kitchen is located above the dye lab and which can be broadly divided into threesections:Chemical section--- for storing the chemicals used for making the dyes Dye preparationsection--- where bulk dye is prepared. Dozing section--- which consists of dozing tanks foreach Dyeing machine. The speed and proportion of dye which is sent to the dying machines iscontrolled by these dozing tanks. BABASAB PATIL Page- 33
  34. 34. Dyeing SectionThe Dyeing Section consists of 5 soft-flow jet dyeing machine, the capacity of two being 400kgs each, two being of 200 kgs each and one of 50 kgs. The 50 kgs capacity machine is usedfor sample dyeing and the rest four are used for bulk dyeing. Also, one garment dyeingmachine is used as and when fully finished garments need to be dyed.There are five people working for all the dyeing machines in each shift, there are 3 shifts, thework being continued for all the 24 hours.Dyeing Process 1. Scouring 2. Bleaching 3. DyeingThe whole dyeing process including scouring and bleaching takes around 11 hours. BABASAB PATIL Page- 34
  35. 35. Finishing DepartmentThe finishing department is adjacent to the dyeing department and is equipped with allmodern machinery. The fabric, which are dyed are passed on to this department.Once dyeing is done, the fabric is squeezed to extract the water. For this there are twomachines HYDRO EXTRACTOR of 100 kgs capacity and WEISS SQUEEZING machineof 200 kgs capacity are used. The fabric is then passed through the WET SPREADERmachine to remove all the ridge marks. The capacity of this machine is 400kgs per 1.5hour, temperature required is 140 degree Celsius. This results in shrinkage ranging between1cm to 2cm, then fabric compacting is done on the compacting machine. This is done toremove shrinkage and set the required GSM of the circular fabric. The fabric is then finallydried by passing it through the RUCKH Drying machine of capacity 1500kgs/ 8 hours BABASAB PATIL Page- 35
  36. 36. Sampling DepartmentThe sampling department makes the garment according to the buyers requirements in orderto get them approved. Once the sample as approved, the bulk production starts. Theplacement of the order depends upon the approval of samples sent by this department tothe Buyer. There are four kinds of samples • Proto sample • Size set sample • Pre-production sample • Salesman sampleProto sample:They have the main style and fitting features of the garment which are changeableaccording to buyer’s needs.Size Set Sample:These are prepared after the approval of proto sample and consists of all sizes, Small,Medium and Large. This sample is important for measurements and fittings.Pre-Production Sample:This sample is the exact clone of the garment the factory is supposed to produce in bulk.Three pre-production samples are produced, two being sent to the buyer and one is keptwith the company itself. BABASAB PATIL Page- 36
  37. 37. Salesman sample:Around 30 to 40 pieces of garments are made and are hung in the shops. When the pre-production sample is approved, bulk production is started. In case of new orders, Pilot runis done within the sampling department and accordingly the production process is changed.The company separately charges for the samples it makes for the buyer. Cutting DepartmentThe cutting department is situated in between the warehouse and the sewing preparatorydepartment, so the fabric is easily brought from the warehouse, gets cut and moves to thesewing preparatory.Various batches of fabric are sent to the cutting department along with the cuffs, collarsand trims. Records are maintained in each department and are crosschecked. BABASAB PATIL Page- 37
  38. 38. The cutting department has a capacity of 15000 pieces per day and is equipped with anautomatic Dye and Punch Bierrebi cutting Machine. This machine is used to cut the fabricof various dia, acceptable by the machine. The machine cuts 1200 pieces per hour.Bandknife is used to cut the collars, cuffs and sleeves. Ten layers can be cut at a time on a bandknife. Collars, plackets and pockets are cut along with the fusing. Embroidery Section:M/C MODEL DC-6, 18 Heads, TAJIMAM/C is of 18 headed / head 6 needles.Rings Size Used are 7-24 ” RingsCost- 14 lacksThreads used are 2-ply embroidery Silk thread100% Viscose filament-rayon900m/tube-63 LOne Box Contains 10 tubesSupplier:Regd Natesh implex private Ltd.Yashawantpur Bangalore-560022CKL has done more then 300 Designs.M/C are fully computerized. The designs are fed into floppy and these floppies are storedproperly. When repeat order comes they have style no and CKL-No.According to which they sort out and do the embroidery. BABASAB PATIL Page- 38
  39. 39. Sewing Preparatory DepartmentThis department lies in between the cutting department and the sewing department. As thename suggests, it prepares the panels to be stitched and made into garments in the sewingdepartment. In this department, the plackets are marked and stitched in the front panel andthe moon-patch with labels as per the buyer’s requirement in the back panels. Cuffs arealso attached to sleeves and various other functions are done according to the style of thegarment.There are supervisors who keep a track off what the workers are doing and check whetherthe position of labels and pockets are proper and guide the operators accordingly. Thedepartment also has a machine for printing with Heat-pressing which is used to print logosor company name on the required panels. A yellow card is hanged at each machine whichshows how many pieces the operator has been able to produce in a day and whether he hasbeen able to meet the targets. The garment parts are transferred from one operator to theother in crates. BABASAB PATIL Page- 39
  40. 40. Production / Sewing DepartmentIn this department, the various garment parts are assembled, top stitched and various finishingtouches are given as per the buyer’s requirement. It is adjacent to sewing preparatorydepartment and Packing Department.Based on the orders placed by the buyer, line setting is done in the production department.There are six lines in this department and each line is given a target of number of pieceswhich they should produce. At the beginning of each line, loading is done. The departmentis equipped with switch track handling system and single line assembly system is followed.There are 130 various machines installed in the sewing department. There productioncapacity per day is 10000 to 12000 pieces. BABASAB PATIL Page- 40
  41. 41. Packing DepartmentThe packing department is adjacent to the sewing department and has an adjacentwarehouse from where the cartons can be loaded onto the trucks when the lot is to be sent.In this department the final packing is done. The shirts packed in Polly bags from the linesare sent to the department. It is here that they are packed into cartons. There are in all 14workers in the department who are called as per requirement.When packed pieces of garments are sent to this department from the line, an order slip isalso sent along with it. The worker at the receiving counter tallies the number in the slipwith the number of garments received. The garments are the packed in cartons in lots of 6or 10 pieces as per the buyer’s requirement.A small slip is placed in each carton containing information regarding the following. • Serial Number • Order Number • Date • Color Number • Size RatioA sticker is also pasted on the cartons containing the following information. • Reference Number • Purchase Order Number • Style Number • Size • Quantity • Carton Number • Country of Origin BABASAB PATIL Page- 41
  42. 42. Stores DepartmentIt is adjacent to the production and packing department. The stores department has racks inwhich buttons, labels, threads and various accessories of various orders are kept. The racksare labeled and the accessories belonging to the particular buyer are kept in there respectiveracks. It also stores the stationery to be used by the various departments. When an order isplaced, garment accessories are ordered by the company for bulk production which arethen sent to different departments according to the targets and requirements of the day.Labels, which are required by the sewing preparatory department are sent to thatdepartment when the lineman brings the slip with the signature of their supervisor.When this department receives goods, goods Inward Invoice is prepared in which the partyname from whom the samples are bought is maintained and sample is attached to it. Onecopy is kept with the Stores Department, another copy is sent to the MerchandisingDepartment. The third copy is sent to the purchasing department. It is on their approval thatthe payment is made. BABASAB PATIL Page- 42
  43. 43. FABRIC DEFECTS KEPT IN MIND WHEN INSPECTION IS DONEFabric Faults: 1. Colour Combination 2. Thick Yarn 3. Thin Yarn 4. Barre effectKnitting Faults: 1. Loop Drop 2. Sinker Line 3. Knitting Hole 4. Needle LineDyeing Faults: 1. Mud Stains 2. Streak Marks 3. Tie Knots 4. Dye StainsOther Faults: 1. Yellow Marks 2. End of roll 3. Oil stains BABASAB PATIL Page- 43
  44. 44. Maintenance departmentThe function of maintenance department can be divided into utility function andmaintenance function. a) Utility function: Under this function the department has to ensure the operation of generator sets, boilers, water suppliers etc. it should also give care about the disposals of waste water. b) Maintenance function: This function includes maintaining the cleanness of machineries infrastructure etc.Personal and Administration department:The personnel department is one of the important department in CKL, this department willlook after human resources and administrative of CKL. These departments will directlyconcerned with workers development and employees their feelings and satisfaction.This department is striving to take maximum use of human resource of the organization.The functions performed by personal dept are:Recruitment: As labour turnover is more in CKL. Recruitment process is continuouslyperformed by personnel department this department takes care of sources of recruitment bygiving the advertisement in the news paper it will also take case of basic qualification skillsrequired by the worker or employee. BABASAB PATIL Page- 44
  45. 45. Wage and salary administration:This department will look after wage payment to the operation and payment of salary to thestaff of the CKL.Benefits and welfare facilities: This department will take care of benefits available foeworkers or employees like leave benefits, bonus, advances, provident fund, compensationagainst injury etc.Time keeping: For time keeping there is punch card system. The operators and employeesare required to make in punch and punch out. Punching machines are connected tocomputers, which calculates in hourly basis.Safety measures: This department will provide the safety measures like gum shoes,goggles, gloves, helmet etc to the dyeing machine operators, mask to the sewing operatorsto protect themselves from the dust that is the tiny cotton particles. For emergency situationfirst aid boxes are kept ready at different places. A clinic and part time doctor are alsostationed in the factory premises.Personal and administration is headed by personal and HRDManager R.S. Patil 3 executives out of whom one is welfare officer assist him. BABASAB PATIL Page- 45
  46. 46. Marketing DepartmentMarketing department performed the functions like receiving the order and dispatchingthem in right time, in required city as per requirements of the customers companiesmarketing dept is headed by marketing manager F. K. Shah who is also vice president ofthe company. CKL also has one marketing department in Mumbai to take care of exportorders , which is headed by commercial manager Mr. Mahesh Mahalingam. Finance departmentThe finance department is an important department in CKL. Accounts department isembedded in finance department. It will take care of all financial activities of the company.The main responsibility of finance dept is: • Preparing and maintaining accounts • Financing of day-to-day activities of company managing accounts receivales and accounts payables. • Preparing and handling costing information. • Preparing budgeting • Preparing budget • Preparing profitability statements and reports. BABASAB PATIL Page- 46
  47. 47. Welfare DepartmentThe company have separate welfare department to look after the all welfare of workingemployees.Welfare Officer:Section 49 of the Factories act, 1948 makes it obligatory on the employer to appoint awelfare officer in every factory where 500 or more workers are ordinary employed. Thusthe appointment of welfare officer is a statutory appointment.The Company has appointed Welfare Officer Mrs. Bharati J.Jadhav BABASAB PATIL Page- 47
  48. 48. Organizational chart: Chief Executive Officer Vice President (Marketing) General Manager (Production) Factory Manager (HRD Department)Marketing Finance HRD Maintenance ProductionKnitting Dyeing Cutting Sewing PackingDept Dept Dept Dept Dept BABASAB PATIL Page- 48
  49. 49. SAMPLINGSample representation of a particular population, and is the subset of the population.Concerned to my project, the sample represented is as sample size of 100 people in number& the sample is consisting of the employees of Forbes Campbell knitwear.Stages in the selection of a sample.  Define the target population.  Specify the sampling frame.  Specify sampling unit.  Specify sampling method.  Determine sample size.  Specify sampling plan.  Select the sample. 1. Define the target population. Concerned to the project, selected the target population as the employees of Forbes Campbell Knitwear. 2. Select the sampling frame. Concerned to the project, the sampling frame held at Forbes Campbell Knitwear company are the different department employees. 3. Specify the sampling unit. Sampling unit consisting of the selected sample. BABASAB PATIL Page- 49
  50. 50. 4. Specify sampling method. Concerned to the project, using the probability sampling method, where there is a probability of selecting any particular member is known i.e. sample random sample. 5. Determination of the sample size. Concerned to the research sample size selected is 100 i.e. value of the information exceeds the cost. 6. Specify the sampling plan. Sampling plan is done according to the stages in the sampling process. 7. Select the sample.It includes the actual selection of the sample elements and field work (as I am using thequestionnaire)Background:As Forbes Campbell Knitwear is completely export-oriented company now they want toconcentrate on domestic market. They want to know the employees satisfaction towardswelfare facilities.Purpose:The main objective is to know the impact of welfare facilities on employees satisfactionand overall opinion of the employee towards FCK. BABASAB PATIL Page- 50
  51. 51. Research Approach:A non technical deviation of data collection method. i.e. sample survey that includesemployees of Forbes Campbell Knitwear are department workers (production department)Time and cost requirement:Time needed id two months (8weeks) and the financial cost are,  Daily expenses about 50% for two months it would be, 3000/-.  Stationary and printing about, 2000/-. Total financial cost=3000+2000=5000/- BABASAB PATIL Page- 51
  52. 52. DATA COLLECTION METHODSPrimary data collection:  Interview: the administrator of a questionnaire to an individual or group of individuals is called an interview.  Type of interview & structured interview it refers to the extent to which an interviewer i.e. restricted to following the wording and restrictions in the questionnaire.Concerned to my project, I am using the structured questionnaire with open-ended, closeended and ratings scales where and when necessary. And the questionnaire was addressedto the employees of FCK. BABASAB PATIL Page- 52
  53. 53. MEASURING TOOLSDescription type of research, using the questionnaire with rating scale, open & closedquestions. Percentage calculation.Graphical Methods: By using Column, Pie-Chart, Cylinder, Cone, Pyramid. BABASAB PATIL Page- 53
  54. 54. ANALYSIS AND INTERPRETATION Question No.1 Response Yes 62 No 38 Q1. ARE YOU SATISFIED WITH TRANSPORTATION FACILITY No 38% Yes No Yes 62%Interpretation:From the above graph we can see that, in the total sample size of 100, 62% of employeesare satisfied with transportation facility provided by Forbes Campbell Knitwear and 32% ofthe respondents are not satisfied. Because company at present providing one side bus fare.They want both side bus fare and employees are expecting that company should purchasenew bus. BABASAB PATIL Page- 54
  55. 55. Question No.2 Response 1 2 3 A 19 51 30 B 29 44 27 C 67 29 04 D 79 21 - Q2. WHAT IS YOUR OPINION ABOUT THE FOLLOWING AT CANTEEN. 100% 79% RESPONDETS NUMBER OF 80% 67% 51% 1 60% 44% 30% 2 40% 29% 27% 29% 19% 21% 3 20% 4% 0 0% A- Price B- Quality C- Cleanliness D- Sitting Arrange PARTICULARSInterpretation:From the above graph we can see that 51% of the respondents are satisfied with price ofcanteen19% of the respondents are highly satisfied and 30% of respondents are highlysatisfied and 30% of respondents are not at all satisfied.44% of the respondents are satisfied with canteen quality 29% of the respondents arehighly satisfied and 27% of the respondents are not at all satisfied.67% of the respondents are highly satisfied with cleanliness of the canteen 29% of therespondents are satisfied and 04% of respondents are not at all satisfied.79% of the respondents are highly satisfied with sitting arrangement made in canteen and21% of respondents are satisfied. Question No.3 Response Yes 69 No 31 BABASAB PATIL Page- 55
  56. 56. Q3. ARE YOU SATISFIED WITH MEDICAL FACILITIES. No, 31% Yes No Yes, 69%Interpretation:From the above graph we can see that 69% of respondents are satisfied with medicalfacilities provided by the company and 31% of the respondents are not satisfied. Becausethere is no hygiene clinic and non-availability of Doctor. Doctor should available 24 hours. BABASAB PATIL Page- 56
  57. 57. Question No.4 Response 1 2 3 A 53 45 02 B 66 33 01 C 71 21 08 Q4. DRINKING WATER FACILITY 100% 21% RESPONDENTS 80% 71% NUMBER OF 33% 8% C 60% B 66% 40% A 20% 45% 1% 53% 2% 0% 1- Cleanliness 2- Accessibility 3- Hot Water PARTICULARSInterpretation:From the above graph we can see that 53% of the respondents are highly satisfied withcleanliness of drinking water 45% of the respondents are satisfied and 2% are not at allsatisfied.Regarding accessibility of the drinking water 66% of the respondents are satisfied arehighly satisfied,33% of them are satisfied and 1% are not at all satisfied.Above hot water 71% of the respondents are highly satisfied, 21% of the respondents aresatisfied and 8% of respondents are not at all satisfied. BABASAB PATIL Page- 57
  58. 58. Question No.5 Response 1 00 2 00 3 00 4 03 5 10 6 12 7 27 8 19 9 12 10 17 Q5. HOW DO YOU RATE THE SANITATION AT FCK. 30% 27% 25% 20% 19% 17% NUMBER OF 15% 12% 12% RESPONDENTS 10% 10% 5% 3% Series1 0% 0% 0% 0% 1- 2 3 4 5 6 7 8 9 10- Very Very Bad Good LEVELSInterpretation:27% and 19% (46%) of the respondents are placed 7 & 8th rank respectively as good forsanitation. 12% & 17% (29%) of the respondents are placed 9&10th rank respectively asvery good, 10%&12% (22%) are placed 5&6th rank respectively as neutral. BABASAB PATIL Page- 58
  59. 59. Question No.6 Response 1 04 2 53 3 14 4 16 5 13 Q6. WHERE DO YOU PLACE ANNUAL PICNIC AND ANNIAL DAY CELEBRATION. 5- Not experienced , 13% 1-Excellent, 4% 1-Excellent 4- Average, 2- V. Good 16% 3- Good 2- V. Good, 3- Good, 14% 53% 4- Average 5- Not experiencedInterpretation:From the above graph we can see that 53% of the respondent are pleased very good forannual picnic and annual day celebration, 16% of the respondents are placed average, 14%of the respondents are placed good 13% of the respondents are not experienced and 04% ofrespondents are placed as excellent. BABASAB PATIL Page- 59
  60. 60. Question No.7 Response 1 07 2 47 3 31 4 13 5 02 Q7. STATE YOUR SATISFACTION LEVEL TOWARDS PRESENT WELFARE FACILITIES 50% 40% NUMBER OF 30% RESPONDENTS 20% 10% Series1 0% 1-Excellent 2- V. Good 3- Good 4- Average 5- Not experienced PARTICULARSInterpretation:From the above graph we can see that 47% of the respondents are stated their satisfactionlevel very good towards present welfare facilities. 31% of the respondents are stated asgood. BABASAB PATIL Page- 60
  61. 61. Question No.8 Response A B C D E F G 1 09 20 23 32 06 01 09 2 33 14 11 24 10 02 06 3 26 21 19 19 10 01 04 4 15 29 27 19 05 03 02 5 07 08 12 03 40 12 18 6 07 04 01 02 09 67 10 7 03 04 07 01 20 14 51 Q8. RANK ON A SCALE OF (1 BEING HIGHHEST 7 IS LAST) 1% A-Canteen 9% 9% 6% B-Transportation 20% C-Medical Facilities D-Drinking water E-Sanitary 32% F-Parties & Picnic 23% G-Performance awardsInterpretationAccording to the respondents 32% of them placed first preference to the Drinking water,23% for Medical facility, 20% for Transportation, 9% for Canteen, 9% for Performanceawards, 6% for Sanitation and 1% for Parties & Picnics. So according to the respondentspreference ranks are D-C-B-A-G-E-F. BABASAB PATIL Page- 61
  62. 62. Question No.9 Response 1 16 2 14 3 53 4 16 5 01 Q9. HOW DO YOU FEEL ABOUT WORKING ENVIRONMENT 60% 53% 50% 40% NUMBER OF 30% RESPONDENTS 20% 16% 14% 16% Series1 10% 1% 0% A- B- V. Good C- Good D- Average E- Poor Excellent PARTICULARSInterpretationFrom the above graph we can come to know that 53% of the respondents are feeling goodabout working environment.16% of the respondents are feeling excellent16% of the respondents are feeling Average16% of the respondents are feeling very good14% of the respondents are feeling poor. BABASAB PATIL Page- 62
  63. 63. Question No.10 Response 1 01 2 05 3 41 4 30 5 23 Q10. CAREER GROWTH OPPORTUNITY EXISTS IN THE FCK 1% 1-Strongly Disagree 23% 5% 2-Disagree 3-Neither agree nor 41% Disagree 4-Agree 30% 5-Strongly AgreeInterpretationFrom the above graph we can see that 41% respondents are neither agree nor disagree forcareer growth opportunity exists in company, 30% of respondents are strongly agreed,23% of the respondents are strongly agreed, 5% of the respondents are disagreed and 1% ofthe respondent are strongly disagreed. BABASAB PATIL Page- 63
  64. 64. Question No.11 Response 1 01 2 21 3 72 4 04 5 02 Q11. ARE YOU SATISFIED WITH PRODUCTIVITY / PERFORMANCE BASED AWARD 2% 1-Completely Satisfied 1% 4% 21% 2-Satisfied 3-Niether Agree nor Disagree 4- Agree 72% 5Strongly AgreeInterpretationFrom the above graph we can see that 72% of the respondents are neither satisfied nordissatisfied with productivity performance based award, 21% of the respondents aresatisfied 4% of the respondents are dissatisfied, 2% of the respondents are completelydissatisfied and 1% of the respondents are completely satisfied. BABASAB PATIL Page- 64
  65. 65. Question No.12 Response 1 01 2 03 3 07 4 52 5 38 Q12. INSTRUCTIONS PROVIDED BY SUPERVISORS ARE MORECLEAR & PRECISE 1% 3% 1-Strongly Disagree 7% 2-Disagree 38% 3-Neither agree nor Disagree 4-Agree 52% 5-Strongly AgreeInterpretationFrom the above graph we can observe that 52% of the respondents are agreed thatinstructions provided by supervisors are more clear & praise, 38% of them are stronglyagreed, 7% of them are neither agreed nor disagreed, and 3% of them are disagreed. BABASAB PATIL Page- 65
  66. 66. Question No.13 Response 1 10 2 16 3 64 4 10 Q13. HOW DO YOU FEEL ABOUT WORKLOAD 70% 64% 60% 50% NUMBER OF 40% RESPONDENTS 30% 16% Series1 20% 10% 10% 10% 0% A-Excellent B-High C-Moderate D-Low PARTICULARSInterpretationFrom the above graph we can observe that 64% of the respondents are feeling work load ismoderate, 16% of them are feeling high, 10% of them feeling very high and remaining 10%of the respondents are feeling low. BABASAB PATIL Page- 66
  67. 67. Question No.14 Response 1 28 2 39 3 32 4 01 Q14. OVERALL HOW DO YOU FEEL ABOUT COMPANY 4- Poor PARTICULARS 3- Good 2- V. Good Series1 1-Excellent 0 10 20 30 40 NUMBER OF RESPONDENTSInterpretationFrom the above graph we can observe that 39% of the respondents are feeling very goodabout the company overall, 32% of them are feeling good 28% of them excellent and 1% ofthem feeling poor. BABASAB PATIL Page- 67
  68. 68. MASTER SHEET DATA CODE SHEETQ.NO. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 SL. NO. 1 2 3 4 1 2 3 A B C D E F G 1 1 3 3 2 1 2 1 1 1 7 2 2 2 3 4 1 5 6 7 4 3 3 4 2 2 2 1 2 1 2 1 1 2 2 1 5 2 2 4 3 2 1 5 6 7 3 3 3 4 3 3 3 1 2 2 2 1 1 1 1 1 7 2 2 4 2 3 1 6 7 5 3 3 3 4 4 2 4 2 3 3 1 1 2 1 1 1 7 2 2 3 4 1 2 7 6 5 3 3 3 4 4 3 5 1 2 2 2 2 2 2 1 1 6 2 3 4 1 3 2 7 5 6 3 3 3 4 4 2 6 1 2 1 1 1 1 1 1 1 6 4 3 2 4 3 1 7 6 5 3 3 3 4 3 3 7 1 2 1 1 1 1 2 1 1 6 2 2 1 2 4 3 7 6 5 3 3 3 5 3 3 8 1 2 2 1 1 1 1 1 1 8 2 3 3 4 2 1 6 7 5 1 3 3 4 3 3 9 1 1 1 1 1 1 2 2 2 8 2 1 2 1 3 4 6 7 5 4 4 3 4 4 1 10 1 2 2 1 1 1 2 2 2 6 2 2 2 1 4 3 5 6 7 3 4 3 4 3 3 11 2 3 2 1 1 1 1 1 1 6 2 2 4 1 3 2 5 6 7 3 3 3 5 3 3 12 2 2 2 1 1 1 1 1 1 6 2 2 1 3 4 2 7 6 5 3 3 3 5 3 2 13 2 3 2 1 1 1 1 1 1 5 2 2 1 3 4 2 5 6 7 3 3 3 4 3 2 14 2 3 2 1 1 1 1 1 1 8 2 2 3 1 4 2 5 6 7 3 3 3 4 3 1 15 1 1 1 1 1 1 2 1 1 8 2 3 1 4 3 2 5 6 7 3 3 3 4 3 2 16 2 3 3 1 1 1 2 1 1 7 2 2 2 1 4 3 6 7 5 3 3 3 4 3 2 17 1 2 2 1 1 1 1 1 1 9 2 2 2 3 1 4 5 6 7 3 3 3 5 3 2 18 2 3 2 1 1 2 1 1 1 8 2 2 2 3 1 4 5 6 7 2 3 3 4 3 1 19 2 3 2 1 1 2 2 2 2 6 4 3 2 1 4 3 7 5 6 3 3 3 4 3 1 20 2 3 3 2 1 2 2 1 1 5 3 3 1 4 5 2 7 6 3 3 3 3 4 4 3 21 2 3 2 1 1 1 1 1 1 5 3 3 2 1 5 4 7 6 3 3 3 3 5 4 3 22 1 3 1 1 1 1 1 1 1 7 2 2 2 3 1 4 5 6 7 3 3 3 5 3 2 23 2 1 1 1 1 1 1 1 1 10 2 2 2 3 1 4 5 6 7 3 3 3 5 3 2 24 2 2 3 2 2 2 2 1 1 10 1 4 6 3 4 2 7 5 1 3 3 3 5 1 3 25 1 3 3 1 1 1 2 2 2 7 4 4 4 1 5 3 6 7 2 1 3 3 4 3 3 26 1 2 2 1 1 1 2 3 3 7 2 2 2 5 4 3 1 6 7 3 2 2 3 3 3 27 1 1 1 1 1 1 2 2 2 5 2 1 1 4 3 2 5 6 7 4 5 3 2 3 2 28 1 1 1 1 1 1 2 2 1 4 1 2 2 4 1 3 7 6 5 2 3 3 3 3 2 29 2 2 2 1 1 1 2 2 1 4 2 2 3 5 4 1 2 6 7 4 4 3 4 3 2 30 1 3 3 2 2 2 2 1 2 7 2 4 3 2 4 1 6 5 7 3 4 3 5 3 2 31 2 2 2 2 1 1 2 2 2 7 2 2 2 3 5 1 4 6 7 3 4 3 5 3 3 32 1 3 2 2 2 2 1 1 1 7 3 3 5 6 3 7 2 4 1 3 3 3 5 3 3 33 1 2 2 1 1 1 2 2 2 7 2 3 4 2 1 3 5 6 7 3 4 2 4 3 2 34 2 2 2 2 2 2 2 2 2 7 2 3 4 5 7 2 3 6 1 3 3 4 4 3 2 35 2 2 2 2 1 1 1 2 1 8 2 3 6 1 7 4 2 5 3 3 3 3 4 3 3 36 1 3 3 2 1 1 2 1 2 7 3 2 2 7 5 1 3 6 4 3 3 3 4 3 3 37 1 2 2 2 1 1 1 1 1 7 1 2 6 2 7 4 3 5 1 3 4 3 4 3 2 38 1 1 1 1 1 1 2 2 1 7 1 2 3 6 4 5 1 7 2 3 4 3 4 3 1 39 1 3 3 2 1 1 2 2 2 8 5 2 3 2 1 4 7 6 5 2 3 3 4 3 3 40 1 2 2 1 1 1 2 1 1 7 2 2 1 3 4 2 5 6 7 4 3 3 5 4 2 BABASAB PATIL Page- 68
  69. 69. 41 2 3 3 1 2 2 1 1 1 7 2 2 1 2 4 3 5 6 7 3 4 3 4 3 242 1 2 2 1 1 1 1 2 2 6 4 3 7 1 6 5 3 4 2 3 4 3 4 1 243 2 2 2 1 1 1 1 1 1 8 2 2 5 2 7 1 4 6 3 3 4 3 4 2 244 1 2 2 1 1 1 1 1 1 8 2 4 6 7 5 3 2 4 1 3 4 3 4 2 345 1 2 2 1 1 1 1 1 1 8 3 3 6 1 7 4 3 5 2 3 3 3 4 3 246 2 2 2 1 2 2 1 1 1 8 2 2 6 5 3 4 1 7 2 3 5 2 4 3 247 1 2 2 1 1 1 1 1 1 8 2 3 3 4 5 6 1 7 2 3 4 3 4 3 248 2 2 3 2 2 2 2 2 2 7 2 2 2 4 3 1 5 6 7 3 5 3 5 3 349 2 3 2 1 1 1 2 2 2 7 2 2 1 3 4 2 7 6 5 1 5 3 5 3 150 1 3 3 2 1 1 2 1 1 5 2 2 2 3 4 1 5 6 7 3 3 3 5 3 251 1 2 2 1 1 1 1 2 1 5 2 2 3 4 5 1 2 6 7 4 4 3 4 3 252 1 2 3 2 1 2 2 1 1 5 2 2 3 4 5 2 1 6 7 2 5 3 4 2 253 1 3 3 1 1 1 1 1 1 7 2 2 3 5 4 1 2 6 7 2 4 3 4 4 254 2 2 2 1 1 1 1 1 1 8 2 3 3 4 1 2 5 6 7 4 2 3 4 3 355 1 1 2 1 1 1 2 2 2 8 5 2 2 4 5 1 3 6 7 3 2 3 3 3 156 2 3 3 2 2 1 1 2 1 9 5 3 2 4 3 1 7 6 5 3 2 2 4 3 257 2 2 1 1 1 1 1 1 1 10 5 1 2 4 7 1 3 5 6 1 3 3 5 2 158 2 3 3 2 2 2 2 1 1 7 2 4 2 1 4 3 7 6 5 4 3 3 4 3 359 1 2 2 1 1 1 1 1 1 3 2 2 6 4 1 5 3 2 7 1 5 1 5 3 160 1 2 2 1 1 1 1 1 1 7 2 2 2 4 3 1 5 6 7 1 5 2 5 2 261 1 2 1 1 1 1 1 1 1 9 2 2 4 5 2 3 7 6 1 1 5 2 4 3 162 1 1 1 1 1 1 1 1 1 10 2 2 2 4 3 1 5 6 7 1 5 2 5 3 163 1 1 1 1 1 1 1 1 1 10 3 1 4 3 2 1 5 6 7 1 5 2 5 1 164 1 1 1 1 1 2 1 1 1 10 2 1 2 3 4 1 5 6 7 1 5 2 5 3 165 1 3 2 1 2 1 2 2 2 6 2 2 7 6 3 4 2 5 1 3 3 3 4 3 266 3 2 3 2 1 1 1 1 1 7 2 2 3 2 1 4 7 5 6 3 5 3 4 3 267 1 2 1 1 1 1 1 1 1 10 2 2 2 4 3 1 5 6 7 1 5 3 5 3 168 1 2 1 1 1 2 1 1 1 9 4 3 3 4 2 1 7 6 5 2 4 3 5 2 169 1 1 1 1 1 1 1 1 1 10 5 2 5 4 3 2 6 1 7 1 4 3 5 3 170 1 1 1 1 1 1 1 1 1 10 3 2 2 3 4 1 5 7 6 1 5 2 5 3 171 1 1 1 1 1 1 1 1 1 10 4 3 3 5 2 4 6 7 1 2 5 3 5 3 372 1 1 1 1 1 1 1 1 1 10 1 1 3 4 2 1 5 6 7 2 5 2 5 3 173 1 2 1 1 1 1 1 1 1 9 5 3 3 4 1 2 5 6 7 3 4 2 4 1 274 1 1 1 1 1 2 1 1 1 9 2 3 3 4 1 2 5 6 7 1 4 2 4 2 175 2 3 2 1 1 2 2 1 1 8 4 4 2 5 1 3 6 7 4 4 3 3 5 1 376 2 3 2 1 1 2 1 1 1 10 4 4 2 3 1 4 5 6 7 4 4 3 5 1 277 1 2 2 1 1 2 2 1 1 9 3 3 5 7 1 3 4 5 6 2 5 3 5 1 278 2 1 2 1 1 2 1 1 1 10 3 3 3 1 4 3 2 6 7 2 3 3 5 2 279 1 1 1 1 1 1 1 1 1 10 1 2 7 4 1 2 5 6 7 1 5 2 5 3 180 1 1 1 1 1 1 1 1 1 10 5 2 3 1 4 6 3 2 5 3 4 2 5 3 381 1 2 2 1 1 2 1 1 1 10 3 3 2 7 1 2 4 5 6 2 5 5 5 3 182 1 2 1 1 1 1 1 1 1 9 2 1 3 3 4 1 5 6 7 2 5 2 5 2 183 1 2 1 1 1 2 1 1 1 8 5 3 4 4 2 1 5 6 7 2 4 2 2 3 184 2 2 3 3 2 2 3 2 3 4 3 4 5 1 2 3 5 6 7 4 1 4 5 3 385 1 2 2 2 2 1 1 2 2 10 3 3 3 2 3 1 4 6 7 3 4 2 4 1 286 2 2 3 3 2 1 3 2 3 7 4 3 3 2 1 4 7 6 5 2 3 3 3 3 287 1 3 3 2 2 2 2 2 2 7 4 4 5 4 5 2 1 6 7 4 2 5 3 3 388 2 3 3 2 2 2 2 2 3 5 5 5 3 6 7 4 5 3 1 4 3 3 3 1 389 2 3 3 3 1 2 2 2 2 6 4 5 4 4 2 1 5 7 6 5 3 3 4 3 3 BABASAB PATIL Page- 69
  70. 70. 90 2 2 2 2 2 1 2 2 2 9 3 3 4 2 1 3 7 6 5 3 4 4 4 1 391 2 2 2 2 2 1 2 2 2 8 3 4 4 1 5 2 3 7 6 3 4 2 4 1 192 1 2 3 2 2 2 2 2 1 6 4 4 2 2 1 3 5 6 7 4 5 2 3 2 393 1 2 3 2 2 1 2 2 3 7 5 3 5 3 1 4 7 6 5 3 4 3 2 2 294 1 2 3 2 2 2 2 2 3 5 4 4 3 1 4 3 2 7 6 3 4 4 4 2 495 1 2 3 1 1 2 2 2 3 9 5 3 4 4 2 1 5 6 7 3 5 2 4 3 396 2 2 2 3 1 1 2 1 3 6 5 3 4 3 1 2 5 6 7 3 4 3 4 2 297 2 2 1 1 1 1 2 1 1 8 4 2 3 1 3 2 5 6 7 4 4 3 4 2 398 1 1 1 1 1 1 2 1 1 7 4 4 2 2 4 1 5 6 7 3 3 3 5 4 199 2 3 3 2 1 1 1 1 1 8 4 2 2 3 4 1 5 6 7 3 4 3 4 3 1100 1 2 2 1 1 1 2 1 1 9 5 2 2 1 3 4 5 6 7 4 3 3 4 3 1 BABASAB PATIL Page- 70
  71. 71. FINDINGS1. 85% of the employees are satisfied with welfare facilities provided by FCK.2. 97% and 79% of the respondents are satisfied with canteen facility with regard to quality of food and cleanliness respectively.3. 62% of the respondents are satisfied with transportation facility.4. 30% of respondents are agreed & 23% of respondents are strongly agreed that in FCK career growth opportunity exist.5. 52% of the respondents have agreed that there is a clear communication between supervision & workers 38% of the respondents are strongly agreed.6. 39% & 28% of the respondents are feeling very good and excellent respectively about the company.7. Employees are expecting following welfare facilities. a) Company’s own bus for transport facilities. b) Respondents are expecting to reduce prices of canteen food and improve quality of the food also more verity should be there. c) In annual day celebration there should be more entertainment programme d) Employee State Insurance (ESI) facility. e) Education facility for employee’s children and f) Credit society. BABASAB PATIL Page- 71
  72. 72. SUGGESTIONS1. Company should own their bus and should give employee the free transportation facilities for both the travel time.2. Company should provide 24 hours medical facilities with availability of Doctors and ambulance services. In addition to this, cleanliness should be maintained as “Health is Wealth”.3. Quality of food should be provided with hygiene. Varieties of dishes should be served.4. The employees should be given recognition for their hard work and they should be proud being part of the organization.5. There should be proper communication and good rapport between various departments.6. These are some expectations of employees. a) Education facility for their children. b) Employee State Insurance (ESI) facility. c) Credit Society. d) Gymkhana club with indoor and outdoor games. BABASAB PATIL Page- 72
  73. 73. CONCLUSION“Welfare facilities are in the interest of the employee, the employer and the society as awhole. Employees are not only asset to the company but also to raise the standards of thecompany”.  The satisfied employees are asset to company so it is the company’s responsibility to see that the employees are satisfied and their expectation are met.  There will be win win situation if employee’s expectations and Management expectation go hand in hand.  The productivity of the company depends on the employee’s satisfaction.According to the survey it is clear that most of the employees are satisfied with welfarefacilities provided by the company, if the company provides expected welfare facilitates, itwill defiantly raise the standards of the company and employees will be satisfied. BABASAB PATIL Page- 73
  74. 74. Dear Sir / Madam, QUESTIONNAIREEmployee Name :__________________________________________________________Employee Number :__________________________________________________________Department :__________________________________________________________ (1) Are you satisfied with transportation facility? Yes No If No why? _______________________________________________________ (2) What is your opinion about the following at canteen?Particular Highly satisfied Satisfied Not at all satisfiedPriceQualityCleanlinessSitting Arrangement BABASAB PATIL Page- 74
  75. 75. (3) Are you satisfied with Medical Facilities? Yes No If No Why?________________________________________________________ (4) Drinking water facility.Particular Highly Satisfied Satisfied nor dissatisfied Not at all satisfiedCleanlinessAccessibilityHot Water (5) How do you rate the sanitation at Forbes Campbell Knitwear.Very Bad Very Good 1 2 3 4 5 6 7 8 9 10 (6) Where do you place annual picnic and annual day celebration?A. Excellent C. GoodB. Very Good D. AverageE. Not experiencedAny suggestions __________________________________________________ (7) State your satisfaction level towards present welfare facilities.A. Excellent C. GoodB. Very Good D. AverageE. Not experienced BABASAB PATIL Page- 75
  76. 76. (8) Rank on a scale of (1 being highest 7 is last) A. Canteen [ ] B. Transportation [ ] C. Medical facilities [ ] D. Drinking water [ ] E. Sanitary [ ] F. Parties & Picnic [ ] G. Performance awards [ ] (9) How do you feel about working environment?A. Excellent B. Very GoodC. Good D. AverageE. Poor (10) Career growth opportunity exists in the Forbes Campbell Knitwear. Strongly disagree Disagree Neither Agree nor Disagree Agree Strongly Agree (11)Are you satisfied with productivity / performance based award.Completely Satisfied Satisfied Neither Satisfied nor dissatisfied Dissatisfied Completely dissatisfied (12)Instructions provided by supervisors are more clear & precise.Strongly disagree Disagree Neither Agree nor Disagree Agree Strongly Agree BABASAB PATIL Page- 76
  77. 77. (13)How do you feel about workload?A. Excellent B. HighC. Moderate D. Low (14) Overall how do you feel about company? A. Excellent B. Very Good C. Good D. Poor (15)Any suggestion for welfare facilities. BABASAB PATIL Page- 77
  78. 78. Bibliography1. Essentials of Human Resource Management and Industrial Relations • P. Subba Rao2. Marketing Research • Tull and Hawkins3. Website • www.google.com • www.campbellknitwear.com BABASAB PATIL Page- 78
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  82. 82. Conclusion and RecommendationsBABASAB PATIL Page- 82

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