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ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
                      LIMITED, HUBLI



                        : INDEX:

       1. EXECUTIVE SUMMARY


       2. INTRODUCTION OF THE COMPANY
             a. Status Evaluation of the Company
             b. Company Profile
             c. Objectives of the Company
             d. Appreciation and Awards
             e. Future planes


       3. OUT LINE OF THE STUDY
             a. Scope of the study
             b. Objective of the study
             c. Methodology


       4. DEPATMENTS STUDY
             a. Organization Chart


       5. ABSENTEEISM
             a. Meaning of Absenteeism
             b.   Types of Absenteeism
             c. Features of Absenteeism
             d. Reasons for Absenteeism
             e. Effects of Absenteeism
             f.   Measures to control the Absenteeism
             g. Objectives




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ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
                      LIMITED, HUBLI

             h. Methodology




       6. JOB-SATISFACTION
            a. Meaning of Job-satisfaction
            b. Concept of Job-satisfaction
            c. Determinants of Job-satisfaction
            d. Facilities provided to employees
            e. Important deduction


       7. QUESTIONARRIE


       8. LIMITATION


       9. SUGGESION


       10. CONCLUSION


       11. BIBILOGRAFHY




Babasabpatilfreepptmba.com                             Page 2
ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
                       LIMITED, HUBLI




 1)      EXECUTIVE SUMMARY:

       This report consists of the detailed study of “Absenteeism and Employee Satisfaction
“, having consisted all other required information like policies followed by the company and
object of the study etc.


      This project report attempts a detailed examination of the “Absenteesim and Employee
Satisfaction “. This project report tries to explain the manufacturing process of the company.


       This report covers the introduction of the company, future plan of the company;
finding found by me and ends with conclusion and annxures.




2) INTRODUCTION OF THE COMPANY:

       In the beginning of 1980, a Visionary with the aim to provide total tooling solution to
India machine tools and Automobiles Industry launched the mission to excels in
manufacturing Carbide Cutting Tools “Metcut” as its flagship company in 1981.


       The nit is professionally managed company engaged in the manufacturing of
“Standard And Nonstandard of Tungsten Carbide” product in metal cutting fields i.e. solid
carbide, Brazed Carbide and Solid Carbide Lugged type. The company has been certified for
ISO 9001:2000 by RWTUV, Germany.


        The demand of manufacturing industries in the last decades led to the development of
improved vision of machines tools, cuttings tool and production process. The cutting tools
are one of the important elements in realizing the full potential of machine tools to produce




Babasabpatilfreepptmba.com                                                              Page 3
ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
                      LIMITED, HUBLI

component at a cheaper rate to the international standard of quality. This forced the company
to develop new customaries products and deliver at shortest period.
            Thank to the visionary leader who is running a successful company, with smart
strategies in booming economy, richly laddered with the opportunities, established a new
plant with highly sophistic machineries and equipments with beautiful landscaping around
the green fields, swanky office space, intelligent looking always very busy to meet the goals
in visage in the various do document.




       i)       STATUS EVALUATION OF THE COMPANY

       Name of the Company                  :        Metcut Tooling Pvt. Ltd.

       Address                              :        Metcut Toolings
                                                    Plot No 18-23, KIADB Area
                                                    Rayapur
                                                    DWD----580009
       Type of the Unit                     :       Small medium scale unit

       Constitution                         :       Private Ltd. Company

       Year of establishment                :       1981

       Name of the proprietor               :       Shree S. J. Shetty

       Products                             :       Brazed Carbide
                                                    Solid carbide
                                                    Lugged Carbide
       Brand Name                           :       METCUT

       Production Capacity                  :       3000 Tools per month.




Babasabpatilfreepptmba.com                                                            Page 4
ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
                      LIMITED, HUBLI

         Website                              :      www.metcutindia.com.

         E-mail                               :      mrtcut@Sancharnet.in

         Man power                            :      Total Workers—
                                                     Skilled
                                                     Semi skilled
                                                     Un-skilled
                                                     Administrative Staff
         Machinery Used                       :      The industry is using around 24
                                                     machines and 13 inspections
                                                      equipment which are working at
                                                      different level of process.



         ii)    COMPANY PROFILE


         Metcut Toolings Pvt. Ltd is one of the Pioneer carbide cutting tools manufacturers in
India. The unit is a professionally managed small medium scale industry engaged in Design
and Manufacture of Tungsten carbide products in metal cutting field.


         The unit is established in the year 1981 has now, sophisticated Indigenous production
facilities enabled to produce the Hi-tech products ranging from conventional machine tool
application to CNC machining and turning centers.


         The company is situated at KIADB, Industrial Area, Rayapur, and Dharwad the city
is well connected by Rail, Road and Air.


         Our client base is vast and includes major Automobile sectors like Mahindra and
Mahindra, Bajaj, Hero Honda and Government sectors including Defense
Units.




Babasabpatilfreepptmba.com                                                             Page 5
ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
                      LIMITED, HUBLI




       Metcut has Established, Implemented and Maintaining a Document Quality
Management System in accordance with requirements of ISO-9001: 2000 standard in order
to enhance customer satisfaction on a continuous.


       iii)   OBJECTIVES OF THE COMPANY


              “To manufacture and supply quality products at right time to the total
              customer satisfaction through continuous improvement and improved
              technology to achieve market leadership.”


              “VISION”
              “Reducing cost, critical as it seems is not the most important part of the
              challenges we face. Our larger responsibility as businessman is to act in the
              spirit of entrepreneurship.


              “MISSION”
              “Manufacturing Carbide Cutting Tools with “Metcut” at its Flagship
              Company.




       iv)    APPRECIATION AND AWARD


                 The company has own many awards and prizes. One among the esteemed
       awards like.




Babasabpatilfreepptmba.com                                                          Page 6
ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
                            LIMITED, HUBLI




                   AWARDS                                   YEAR


            1) Udyoga Patra Award                ___            1994


            2) S. B. I – Project Uptech          ___           2002


                        Quality Award


            3) Indira Priyadarshini              ___           2004


                   Excellency Award

             3)      DEPARTMENT STUDY:



                         ORGANISATION STUDY


                                      Managing Director
                                          (MD)



                                      Director Operation




Marketing          Designing                Planning &     Production   Quality
                                            Procurement




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ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
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       •     ADMINISTRATION DEPARTMENT

       Administration department means maintaining or recording the information about
administration like attendance, salary and behavior of the employees.


           THE FUNCTIONS OF THIS DEPARTMENT ARE:


   1. Recording the attendance of staff and workers.
   2. Salary/wages drown recorded regularly.
   3. To maintain discipline in to firm.
   4. Punctuality, regularity and behavior are maintained.
   5. Co-ordinating factor between all the departments.
   6. Maintenance of Important documents.




       •       FINANCE DEPARTMENT

       Finance department provides information about finance required to run the business
or firm. And gives information about the amount required for other purpose.
The company requires Rs.2, 15, 00,000/- as working capital. The company takes the financial
help from the SBI bank. The point should be remembered by the finance manager are as
follows.


   1. Working capital allotted should be properly maintained.
   2. Payments are analyzed appropriate to the target set by the management.
   3. Collections are also analyzed in advance.




Babasabpatilfreepptmba.com                                                          Page 8
ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
                       LIMITED, HUBLI

   4. Economize the expenses.




       •       HUMAN RESOURCE DEPARTMENT

RULES & REGULATION SHOULD BE FOLLOWED BY THE EMPLOYEE ARE;


An employee shall carry out his work diligently and to the best of his ability.
   1. An employee must devote his full time attention, exclusive to the business and
       interest of his employee.
   2. An employee has to abide by the service rules, office order or instruction of his
       superior.
   3. An employee will observe safety norms.
   4. An employee shall strictly observe safety regulation including fire prevention.
   5. An employee will have to work at any place, branch department or shift as directed
       by the employer. An employee shall not deliberately make false statement or
       misrepresent the facts.
   6. An employee shall not misuse any leave, privilege or other concession or benefit for
       the time being in force.



           RULES AND REGULATION SHOULD BE FOLLOWD BY THE EMPLOYER;


 1. The employer must give the amount according to the minimum wages as per labour
     law.
 2. Employer should take only 8hourse duty from employee.
 3. If it is more he has to give more money (double the wages per hour).
 4. He should be given some rest after 6 days of work.




Babasabpatilfreepptmba.com                                                              Page 9
ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
                       LIMITED, HUBLI

 5. He should be given medical compensation (ESI).
 6. 1.75% his own contribution is deducted from his total salary and company has to bare
     4.75%.




     •        PURCHASE DEPARTMENT

         In the purchase department there are two workers are their. The amount required to
purchase the raw materials is 25 to 30 lakes.


            Major raw materials:
                   •   Tungsten Carbide rods.
                   •   Tungsten Carbide tips.
                   •   Tungsten Carbide flats.
                   •   Alloy Steel.
                   •   Silver foil.


            For carbide tips, carbide rods, silver foils quotations are received and orders are
given on yearly schedule and finalized the rates of materials from the vendors.


          Consumable items:
                  •    Diamond Resins
                  •    Silver flux
                  •    Silicon Cuboids


           Objectives of the purchase department are:




Babasabpatilfreepptmba.com                                                             Page 10
ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
                      LIMITED, HUBLI

             •   Procure the material at right time with right quantity to promote the raw
                 materials.
             •   To fill the requirement of end consumer.
             •   Purchase department has to be in regular touch/ follow up of the vendor.
             •   Regular payment.
             •   According to ISO min 3 to 4 quotations have to be recorded.
     User dept                                               Stackable items


                              Purchase Requisition


                          Verification of approved
                               Supplier list


                               General Enquiry


                               Receive quotation


                                  Evaluation


                                  Negotiation


                                  Finalization


                              Issue of purchase order


                                Receive materials


                                Preparation GRR




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ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
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                                     INSPECTIO
              OK                     N                              Rejection



                                                                Returned to suppliers
               Stock

     •        PLANNING DEPARTMENT

         The planning & procurement department will draw a route chart and issue the raw
material to the production department. The process of production will mention in the route
chart. The drawings which are prepared by the design department, will give these drawings to
the planning dept. For the production process sufficient raw materials is required, so they will
check the raw materials in the stores. If sufficient raw materials are available, then
production process will be starts. If stock is not available, they place order with there
registered vendor only.



     •        DESIGN DEPARTMENT


         The marketing department forwards the order copy to the design schedule. The design
and development department will prepare the drawings and same will be given to planning
and procurement department with certain specification & the things required along with raw
material required for the product in the from of “Bill of materials” for planning the raw
material required for production.


     •        PRODUCTION DEPARTMENT




Babasabpatilfreepptmba.com                                                              Page 12
ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
                       LIMITED, HUBLI

       The production department will process the tools. Production department gives the
tools to Quality Assurance department along with drawings and rout charts.




       PRODUCTION PLANNING & CONTROL


     MAENING:


                     Production planning strives to set the production targets & plans the
availability resources to translate these targets into realities. While the production Control
constantly keeps a watchful eye on the production flow & use of resources along with the
location, of any deviation from the present action & to arrange for the prompt adjustment. So
that the productivity may run accordingly to the original revised schedules.


     OBJECTIVES:
           I. To implement the production plan by issuing necessary orders to the persons
               who are supposed to implement them.
          II. To ensure that the resource i.e. men, machines, materials method etc. which
               are required for the implementation of the production plans have been
               provided in the required quantity & quality, at proper place.
          III. To see that the person is carrying out the operations properly so that
               production plans may exempted according to the schedules.




Babasabpatilfreepptmba.com                                                           Page 13
ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
                       LIMITED, HUBLI


        •        QUALITY ASSURANCE DEPARTME

            The Quality assurance department inspects the tools for 100% necessary, if it is
accepted will be given to stores otherwise, the tools will be sent back to production
department for attaining accuracy.



            The stores department, after receiving the tools prepares the invoices & dispatches the
goods to the customers. The contract review will be made by the marketing department to
check the pending.


        •       STORE DEPARTMENT

            The store department means storage of the finished product. It ready to sell the goods
to the market. Every organization contains this department. All the finished goods are stored
in the room to preserve from damage.


            The goods in the storage house should be sufficient. It does not contains more than
the it’s storage capacity. The store should be maintained a person who is authorized to do
that.



        •        MARKETING DEPARTMENT

            The marketing department receives enquiries from customers through letter,
telephone, or by the companies engineers visit the customers place. The department sends
quotations through e-mail if range specified by the customer matches with company range,
otherwise, a regret letter is send to customers.


            The customers negotiates with the company for manufacturing range, price, quality &
quantity then the order will be placed that is done by initially verbal orders, later on by direct




Babasabpatilfreepptmba.com                                                                Page 14
ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
                      LIMITED, HUBLI

orders, fax or e-mail. Then the company compare the orders place with the quotations send to
customers, if any, discrepancies, they will write to customers regarding the same will get
amended purchase order. After receipt of purchase order, contract review is made & orders
Acceptance is sent to customer.




                           : ABSENTEEISM:

    MEANING OF THE ABSENTEEISM ;


       “The failure of a work to report for work when he is scheduled to work”


       According to Webster’s Dictionary “Absenteeism is the practice or habit of being an
absent and absentee is one that habitually shays away”


       Absenteeism is the total man shift lost because of absence as a percentage of the total
number of man-shifts scheduled to work.


    TYPES OF ABENTEEISM ;
       Absenteeism is of four types they are as follows


          1. Authorized Absenteeism :
                      If an employee absents himself from work by taking permission from
          his superior and applying for leave, such absenteeism is called as authorized
          absenteeism.




Babasabpatilfreepptmba.com                                                           Page 15
ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
                      LIMITED, HUBLI



       2. Unauthorized Absenteeism :
                          If an employee absents himself from work without informing
       taking permission and without applying for leave, such absenteeism is called
       unauthorized absenteeism.


       3. Willful Absenteeism :
                 If an employee absents himself from duty willful, such absenteeism
       is called as willful absenteeism.




       4. Absenteeism Caused by Circumstances beyond One’s Control :
                 If an employee absents himself from duty owing to the
       circumstances beyond his control like involving in accidents or sudden
       Sickness, such absenteeism is called absenteeism caused by circumstances
       Beyond one’s control.


     FEATURES OF ABSENTEEISM ;


        1. The rate of absenteeism is the lowest on pay day; it increases considerably on
           the days following the payment of wags and bonus.
        2. Absenteeism is generally high among the workers below 25 years of age and
           those above 40 years of age.
        3. Absenteeism is traditional industries is seasonal in character.
        4. The rate of absenteeism varies from department to department within an
           organization. Generally, it is high production department.
        5. In India absenteeism is seasonal in character.
        6. Absenteeism is more in case of females as compared to males.




Babasabpatilfreepptmba.com                                                        Page 16
ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
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       7. The percentage of absenteeism is generally higher in the night shifting then in
           the day shifts.


   REASONS FOR ABSENTEEISM ;


       1. The workers may find it difficult to adjust with new environment.
       2. Lack of commitment to work.
       3. Strict disciplines and orders which workers may not be able to understand.
       4. Excessive hours of work, natural fatigue, monotonous job, irritation and
          untolerable work conditions etc.
       5. Inadequate leave facilities and transfer etc.
       6. Social and religious ceremonies at home or to attend ceremonies at relative’s
          house.
       7. Sickness of employee or his kiths and kinds prevents him from attending work.
       8. Improper and unrealistic personnel policies i.e. if unskilled untrained and
          inexperienced workers are recruited they find it difficult to cope up with their
          work.
       9. If the workers conditions of the company are poor, the workers cannot adjust
          themselves with the company working conditions. Then they prefer to study
          way from worker.
       10. Lower levels of wages or poor wages are quite inadequate to meet the basic
          needs of the employees. So they may join other part time duties.


   EFFECTS OF ABSENTEEISM ;


       1. It affects the efficiency of workers.
       2. Reduction in productivity.
       3. Quality and quantity of worker is bound to be affected by high rate of
           absenteeism.




Babasabpatilfreepptmba.com                                                       Page 17
ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
                      LIMITED, HUBLI

       4. It forces the organization to maintain some amt of surplus labours in the
          organization.
       5. If a worker absents himself for a long period, his income may be affected and
          even he may lose his job resulting in great hardship to him.
       6. Social and religious functions divert the worker’s attention from the work.
       7. The industrial fatigue compels workers to remain outside the work place.
       8. Unsatisfactory housing condition at the work place.
       9. The improper and unrealistic personnel result in employee dissatisfaction. The
          dissatisfied employee in turn prefers to be away from the work.
       10. Workers mostly prefer to spend money on the consumption of liquor and
          enjoyment after getting the wages. Therefore, the rate of absenteeism is more
          during the first week of every month.


   MEASURES TO CONTROL THE ABSENTEEISM ;


         1. The personnel management should encourage notification, especially in case
            of sickness when the duration of absence of likely to be long.
         2. Labor welfare department should come forward to cancel the absenteeism
            and find out the proper reasons for absenteeism.
         3. Should create the awareness regarding commitment and build work culture
            among employees.
         4. In case of personnel and family problems leave should be granted liberally.
         5. Regular employee should be rewarded.
         6. Strict disciplinary actions should be imposed and punishments should be
            given to absentees.
         7. Clear out recruitment policy should be made.
         8. Healthy and hygienic condition for work should be provided.
         9. Liberal grant of leave.
         10. Provide proper education and training.




Babasabpatilfreepptmba.com                                                       Page 18
ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
                      LIMITED, HUBLI

            11. Maintain good and cordial relation with workers.
            12. The management should understand the problem and needs of necessary
                steps to provide required facilities.


    OBJECTIVES;
                     The main objectives of the study are to know about the reasons, which
leads to absenteeism or which form the absenteeism.
         SUB-OJECTIVES
          1. To study what workers want from the company to reduce their workers stress?
          2. To study whether the workers are satisfied and proud to work in the Metcut.
          3. To study about their nature of job.
          4. And to know more support to reduce the work stress.



    METHODOLOGY;
                 The study method involves:


          I. Forming the objectives of the study base on the objectives determining the
              means of data collection.
              Collection of data through primary sources i.e. by survey.


          II. Analyzing the data.
         III. Manipulated the results.
         IV. Finally making some suggestions based on the manipulated results.



                   : JOB SATISFACTION:

    MEANING OF THE JOB SATISFACTION ;




Babasabpatilfreepptmba.com                                                        Page 19
ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
                       LIMITED, HUBLI



        “The job satisfaction is the end of a person after performing a task. To the extent that
a person’s job fulfills his dominant needs and in consistent with his expectation and values,
the job will be satisfying. The feeling would be positive or negative depending upon whether
need is satisfied or not”.


        According to Hoppock job satisfaction is “the combination of psychological,
physiological and environment circumstances that causes a person to truthfully say “I am
satisfied with my job.”




     CONCEPT OF JOB SATISFACTION ;


        Job satisfaction is different from motivation and morale. Motivation refers to the
willingness to work. Satisfaction, on the other hand, implies appositive emotional state.
Moral implies a general attitude towards work and work environment. It is a group
phenomenon where as job satisfaction is an individuals feeling.


        Job satisfaction, on the contrary, is the end feeling which may influence subsequent
behavior. Thus, job satisfaction is an employee’s general attitude towards his job.




         DETERMINENTS OF JOB SATISFACTION ;


        The various factors influencing job satisfaction may be classified into two categories.




Babasabpatilfreepptmba.com                                                             Page 20
ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
                      LIMITED, HUBLI

           i) Environment factors.


           ii) Personal factors.


    ENVIRONMENT FACTORS;
                     These factors relate to the work environment, main among which are as
follows.


   1. Job content: According to Herzberg job content is suggested in terms of
       achievement, recognition, advancement, and the work itself tend to provide
       satisfaction but their absence does not cause dissatisfaction. Where the job less
       repetitive and there is verification in job content, job satisfaction tends to be higher.




   2. Occupational Level: The higher the level of job in organizational hierarchy the
       greater the satisfaction of the individuals. This is bcz positions at higher levels are
       generally better paid, more challenging and provides greater freedom of operation.
       Such jobs carry greater prestige, self-control and need satisfaction.


   3. Pay and Promotion: All other things being equal, higher pay and better
       opportunities for promotion lead to higher job satisfaction.


   4. Work Group: Man is the social animal and likes to be associated with others
       interaction in the work group help to satisfy social and psychological needs and, there
       for, isolated workers tend to be dissatisfied. Job satisfaction is generally when an
       individual is accepted by his peers and he has high need for affiliation.


   5. Supervision: Consideration supervision tends to improve job satisfaction of workers.
       A considerate superior personal interest in his subordinates and allows them to
       participate in the decision-making process.




Babasabpatilfreepptmba.com                                                                Page 21
ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
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    PERSONAL CHARACTERISTICS;
                   Personal life exercises a significant influence on job satisfaction.The main
elements is.


   1. Age: Some research studies reveal a position correlation between age and job
       satisfaction. Workers in the advanced age group tend to be more satisfied probably
       because they have adjusted with their job condition. However, there is a sharp decline
       after a point perhaps because an individual aspires for better and more prestigious
       jobs in the later years of his life.
   2. Sex: One study revealed that women are less satisfied than men due to fewer job
       opportunities for females. But female workers may be more satisfied due to their
       lower occupational aspirations.
   3. Education Level: Generally more educated employees tend to be less satisfied with
       their job probably due to their higher job aspirations. However, research does not
       yield conclusive relationship between these two variables.


   4. Marital Status: The general impression is that married employees and employees
       having more dependents tend to be more dissatisfied due to their greater
       responsibilities. But such employees may be more satisfied because they value their
       jobs more than unmarried workers.


   5. Experience: Job satisfaction tends to increase with increasing years of. But it may
       decrease after 20 years of experience particularly among people who have not
       released their job expectations.




    THE FACILITY PROVIDED TO EMPLOYEES:


           The following are the some of the important facility provided to employees.




Babasabpatilfreepptmba.com                                                            Page 22
ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
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          LEAVES:


               In Metcut, the following leaves are provided to employees.
            I. National holidays---5
            II. Festival holidays----5
           III. Sick leave
           IV. Earned leaves (1days for every 21 days physical works)
           V. Casual leave---------10




          WELFARE FACILITY:


               The company provides following welfare facility
           I. Medical service: The medical facility like hospitalization & other medical
               expenses are provided to employees & their relatives under ESIC.
           II. Loan facility: The Company provides loan to the employees at zero percent
               interest for some genuine reasons only.
          III. Advance: Advance salary / wages are paid to employees in some special
               occasions or emergency & is deducted from their salary/wages.
          IV. The company provides 2 sets of uniform and 2 pairs of shoes and shocks once
               in 2 years.




         LIMITATION OF THE STUDY:




Babasabpatilfreepptmba.com                                                        Page 23
ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
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        Time was one of the greatest of his research since the interview conducted during the
        leisure hours of the workers for the purpose of the interview. The time got was only one
        hour in which we had to cover maximum employees.
               I. Some of the employees were reluctant to answer because of their busy
                   schedule.
              II. The sample size decided & selected may not be representing the true picture.


         IMPORTANT DEDUCTION;


                PROVIDENT FUND:
                                 12% of (BS+DA) are contributed by both employee & employer.
               The employer contribution is divided in to 8.33% towards pension fund & 3.67%
               towards provident fund.




                                 RATE OF CONTRIBUTION
   SCHEME              EMPLOYEE’S           EMPLOYER’S                             CENTRAL GVT.
Provident fund            12%              Amount>8.33% (incase          where         Nil
Scheme                                     contribution is 12% or 10%)
Insurance Scheme               Nil                0.5%                                   Nil
Pension Scheme                 Nil         8.33% (diverted out of provident              1.61%
                                           fund contrition)


                    PROFESSION TAX:


                   All the employees getting more than Rs.3000/- salary have to pay professional
               tax to state Government. For rendering the profession. This is important to all the
               citizen of the India.


                    ESIC (Employee State Insurance Corporation):




     Babasabpatilfreepptmba.com                                                          Page 24
ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
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             The employee earning less than Rs.6000/- salaries has to contribute to ESI
       fund for availing the benefits from ESI.
       The contributions are as follows.
           Employee: 1.75% of BS+DA+HRA
           Employer: 4.75% of BS+DA+HRA
           Total:      6.5%




           CANTEEN COUPONS:


                All the employees will get the morning Tiffin, tea and evening tea are
       provided by the company with free of cost without any deduction in the salary.
       There is no facility of lunch and dinner.




           MAINTAINING PERSONNEL RECORD:


                     The office is mainly responsible for maintaing personal records of
       individuals employees the personal records consists is of “name, wage, scale,
       achievement, grade, marital status”etc these records are kept secret


                    In Metcut companies the performance is the key factor considered by
       the directors in promoting the employees to higher posts, the retirement is at the
       age of 65 years or 30 years of continuous service which ever is early.




       WORKING TIME:


       Shift----1: ---------7:30 am to 4 pm




Babasabpatilfreepptmba.com                                                       Page 25
ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
                      LIMITED, HUBLI

         Interval   ----------9:30 am to 9:40 am
         Lunch      ----------1:00 pm to 1:30 pm
         Shift----2: ---------4:00 am to 12:30 noons
         Interval   ----------6:30 pm to 6:40 pm
         Dinner     -----------8:30 pm to 9:00 pm
         Shift----3: ----------12:30 noon to 7:30 more
         Interval   -----------3:00 to 3:30


          DATE OF PAYMENT:


            Staff: 7th of every month


            Workers: 7th of every month
                       There is same date of payment to both the staff and workers.




                    SURVAY ON ABSENTEEISM
_____________________________________________________________________


  1. Name:__________________________________________________________


  2. Name & Code of Job:______________________________________________


  3. Department:______________________________________________________


  4. Are you permanent:                                              [   Y/ N ]


  5. Do you want to take leave:                                      [   Y/ N ]




Babasabpatilfreepptmba.com                                                            Page 26
ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
                      LIMITED, HUBLI

  6. For what Reasons:
         a. Personal Health                                        [           ]
         b. Family members Health                                  [           ]
         c. For marriage & function                                [           ]
         d. Because of Job Stress                                  [           ]


         e. Because of strict Company policy




  7. To reduce Work Stress do you want
         a. Games                                          [           ]
         b. Yoga Classes                                   [           ]
         c. Training                                       [           ]
         d. Entertainment Programs (film)                  [           ]
         e. Parties                                        [           ]


  8. What more support do you want to reduce work stress
     __________________________________________________________________
     __________________________________________________________________
     __________________________________________________________________


  9. Are you satisfied and proud to work in this Company       [ Y / N ]
         a. If YES,
                •     Fully Satisfied                          [           ]
                •     Only Satisfied                           [           ]
                •     Just Satisfied                           [           ]
         b. If NO, mention




Babasabpatilfreepptmba.com                                                         Page 27
ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
                      LIMITED, HUBLI

        ___________________________________________________________________
        ___________________________________________________________________
        ___________________________________________________________________




                                                               Thanking You




          Signature


                       [Tick ( ) mark where ever applicable]


                                    SARVAY SHEET

SI.No    Resp    A       B    A       B    A       B     C      D    E    A    B    C     D    E
1        R1      YES    ---   YES    ---   YES     --   Y      --   --   --   Y    --    --   --
2        R2      YES    ---   YES    ---   YES     Y    Y      --   --   --   Y    Y     --   --
3        R3      YES    ---   YES    ---   YES     --   Y      --   --   --   --   --    Y    --
4        R4      YES    ---   YES    ---   ----    Y    --     --   Y    Y    --   Y     --   --
5        R5      YES    ---   YES    ---   ----    --   Y      --   --   --   --   Y     --   --
6        R6      YES    ---   YES    ---   YES     --   --     --   Y    --   --   --    Y    --
7        R7      YES    ---   YES    ---   ----    --   --     Y    --   --   --   --    --   Y
8        R8      YES    ---   YES    ---   YES     Y    --     --   --   Y    --   Y     --   --
9        R9      YES    ---   YES    ---           --
10       R10     EES    ---   YES    ---   YES     --   --     --   Y    --   --   Y     --   --



        To know the reason for which the workers take more leaves or for which reason
employees will remain absent. I had conducted also contains the reasons, which helps us to
know what employee needed to reduced the job stress.




Babasabpatilfreepptmba.com                                                              Page 28
ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
                       LIMITED, HUBLI

        And it also contains that tells us whether the employees are workers are being
satisfied and prod to work in the organization and if yes are they fully satisfied or only
satisfied or just satisfied.


        The following is the survey questionnaire, which tells us about the above question’s
answers.


        After the survey with the questionnaire, a coding sheet is prepared as under shows for
what reasons they remain absent & the percentage of the factors that affects the absenteeism.
This coding sheet helps us to know overall results of the survey, by analyzing this sheet we
can came to a conclusion.
        (Respondents name, job, department are not disclosed to protect the ethical feeling of
respondents i.e. Question number 1, 2, 3 are not shown)


        After seeing the coding sheet we can observe that for what reasons how people may
have


        The questions explained below are stored from coding no.4.


        The 4th question that is you permanent. The respondent regarding these 100% are
permanent.


        The 5th question that is do you want to take leave no doubt that will the employees
surveyed are want to take leaves. There for the result to this question 100%.


         For the 6 TH I got different answer. Because the question has the option. The question
is for what reason you take leaves the option given were,


           A. Personal health
           B. Family members health




Babasabpatilfreepptmba.com                                                            Page 29
ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
                       LIMITED, HUBLI

           C. For marriage & functions
           D. Because of job stress
           E. Because of company strict policy


         For personal health problem the 70% people take leaves, & for 30% of people take
leaves because of family member’s health, & for marriage and function the 50% of people
take leaves and 10% for job stress. 30% 0f people take for company strict policy.


           Next question i.e. 7th was to reduce works stress what facilities the employee want,
           the option given were,




            A. Yoga classes      --------------------------------__ 30%
            B. Games             --------------------------------__ 30%
            C. Training          -------------------------------__ 60%
            D. Entertainment programs ---------------------__ 30%
            E. Parties           --------------------------------__ 20%


         Here we can say that by producing the Training programs the Metcut can reduce the
job stress of the workers & also providing the Yoga, Games and entertainment program
facilities the Metcut can reduce the job stress of the employee.


         Facilities the Metcut can reduce the job stress of the employee.


         Coming to 8th question which says that the workers can mention same more support to
reduce their job stress, here we have yet positive response, here are some responses.


     •    Break for relaxation
     •    Improve work evaluation




Babasabpatilfreepptmba.com                                                              Page 30
ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
                       LIMITED, HUBLI

       The 9th question was whether the workers are proud and satisfied to work in Metcut
by this question we can get what the employee feels working in the Metcut.


The result was 100%, the sub question (as) if yes again the option given was,


   a. Fully satisfied
   b. Only satisfied
   c. Just satisfied
                        In this sub question the percentage of people worked to a option is as
   below,
   a. Fully satisfied        --------------------__ 60%
   b. Only satisfied         --------------------__30%
   c. Just satisfied         -------------------__10%
       This shows that the workers in the company are satisfied & proud o work in this
company in that 60% of workers are fully satisfied & 30% of workers are only satisfied and
10% of workers just satisfied to work in this organization.




                           QUESTIONNAIRE

                  SURVAY ON JOB SATISFACTION


            Note: Please tick ( ) wherever necessary.


   1) Name: ___________________________


   2) Designation: ______________________


   3) Year of joining Metcut with designation: ___________________




Babasabpatilfreepptmba.com                                                            Page 31
ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
                      LIMITED, HUBLI

  4) How many times you have been promoted & for reason.


         a) No of times: ______________


         b) Reasons: Good work performance :


                       Age based                :


                        Specify                  :
  5) Do you feel your education and interest matches with a job performed by you?


         a) Yes :


         b) No :


         If “NO” Reason: ________________________
   6) Do you feel “justified” with pay scale and benefits offered to you for your job?


          a) Yes:


          b) No:


   7) Has your “social status” changed after joining Metcut?


           a) Yes:


           b) No:


   8) Have you ever made any suggestion to the company?




Babasabpatilfreepptmba.com                                                          Page 32
ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
                      LIMITED, HUBLI

           a) Yes:


           b) No:


       (If “yes” please answer next i.e. 10th question or else go to 11th question)
   9) Suggestion was:


           a) Considered, acted & was benefited to company:


           b) Considered, acted & was not benefited to company:


   10) If more task or responsibility is given to you then you are.


           a) Delighted:


           b) Unedited:


   11) Risky ventures preferred by you is


           a) More:


           b) Less:


   12) Can you handle more than one responsibility at a time?


           a) Yes:


           b) No:


   13) Do you get any medical facility from the factory?




Babasabpatilfreepptmba.com                                                            Page 33
ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
                      LIMITED, HUBLI



           a) Yes:


           b) No:


   14) The working condition here is satisfactory.


           a) Yes:


           b) No:


   15) Your relationship with other people at work.


           a) Good:


           b) Bad:


           c) Satisfactory:




Babasabpatilfreepptmba.com                            Page 34
ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
                      LIMITED, HUBLI




ANALYSIS
          How many times you have been promoted & for reason.
             Yes
               No


                    Good work performance




                                  100%


                      G ood work performance




Do you feel your education and interest matches with a job performed by you?
          Yes
          No




Babasabpatilfreepptmba.com                                                     Page 35
ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
                      LIMITED, HUBLI



             D o y ou feel y our educati on and
       i nteres t matches wi t h a j ob performed
                              by y ou?

                                                             Yes




                      100%




    Has your “social status” changed after joining Metcut?
            Yes
            No


         H as your “social status” cha nged
                   af ter join ing Metcut?




                                                             Y es


                             100%




       Have you ever made any suggestion to the company?
             Yes
             No




Babasabpatilfreepptmba.com                                          Page 36
ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
                      LIMITED, HUBLI



        Have you ever made any suggestion to
                          the company?



      80%
                                                                    Yes

                                                      20%           No




     If more task or responsibility is given to you then you are.
            Yes
            No



        If more task or responsibility is given to you
                            then you are.



                                              30%

                                                          Delighted:
                                                          Un delight

     70%


    Risky ventures preferred by you is




Babasabpatilfreepptmba.com                                                Page 37
ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
                      LIMITED, HUBLI

           More
           Less

         Ris k y v e n t u r e s p r e f e r r e d b y y o u is


                                          1 0%




                                                                  Mo re
                                                                  Le ss:


                  90%




     The working condition here is satisfactory
             Yes
             No


              The working condition he re is
                           satisfactory.




                                                                  Yes




                          100%

        Your relationship with other people at work.
               Good
                  Bad




Babasabpatilfreepptmba.com                                                 Page 38
ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
                       LIMITED, HUBLI

                              Satisfactory



                     Your re la ti on ship with other peopl e at
                                                 work.
                            80%         70%
                            70%
         P er cent age




                            60%
                            50%                                             Y our
                            40%                                             r el at i ons hi p
                            30%                                             wi t h ot her
                                                                      20%
                                                                            peopl e at
                            20%
                                                    10%                     wor k.
                            10%
                             0%


                                                                  y
                                    d




                                                               or
                                               ad
                                  oo




                                                            ct
                                              B
                                  G




                                                          fa
                                                        is
                                                     at
                                                    S




                                              C at egor y


Do you feel “justified” with pay scale and benefits offered to you for your job?
              Yes
                 No


                             Do yo u fee l “ ju st ifie d ” wit h p a y
                         sc a le a n d b e n e fit s o ffe r e d t o yo u fo r
                                                yo u r jo b ?




                                                                                      Ye s


                                              100%




Babasabpatilfreepptmba.com                                                                       Page 39
ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
                       LIMITED, HUBLI




   4)         OUT LINE OF THE STUDY:


    i)       RESEARCH METHODOLOGY


         A research design is a logical and a systematic plan preparation for direction the
research study, it is indispensable for a research project. It specifies the objectives of the
study, the methodology and the techniques to be adopted for achieving the objectives. A
research design is the program that guides the investigator in the process of collecting,
analyzing, and interpreting the observations.




   ii)       STATEMENT OF THE PROBLEM


         To study about absenteeism and job satisfaction in Human Resource Department at
Metcut Tooling Pvt. Ltd.


  iii)      OBJECTIVES OF THE STUDY


    To study about the production department of the company.


    To understand about the work done in different department.


    To have a clear knowledge of the various activities carried on by the company’s
         premises.




Babasabpatilfreepptmba.com                                                           Page 40
ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
                       LIMITED, HUBLI



    To study about the management future plans.


    To study the various process of production.



  iv)         METHODOLOGY


        Keeping in view of the objectives of the study, the required information is collected
from management authority at Metcut Tooling’s Pvt. Ltd.


        The data collection has been analyzed, based on the objectives of the study and
project requirement. All of the things have been taken into amount by observing the
employees approach with the company’s official at the officials’ premises. On the basis of
response made by the respondents, the findings and conclusion is made. After thorough study
of the above areas final suggestions is given.


        THE DURATION OF THE TRAINING IS FROM 13 th DECEMBER 2007 TO 12th
JANUARY 2008.


        v)       FUTURE PLANS
        vi)
              A. Metcut Tooling Pvt. Ltd. Is intended to achieve Rs. 21 crores of turnovers for
                 the year 2010.


              B. Company wants to expand its plan.


              C. Procurement of new machineries.




Babasabpatilfreepptmba.com                                                             Page 41
ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
                      LIMITED, HUBLI

        D. To be leader in the market.


        E. They want to increase the number of employees.


        F. They want to increase the working capital.


  5)     ANALYSIS OF THE STUDY


        STRENGTHS:
               The customers are the major source of revenues and projects.
          A. The company produces quality products.
          B. The objects of the company are the customer’s satisfaction.
          C. The company ha pool of skilled employees.
          D. The moral of the employees is high.
          E. The company is updated with latest technology & information.
          F. The company is relies on truth, trust & reliability.
          G. Pleasant working atmosphere.
          H. Company use Hi-Tech tools contribute to improved productivity & to
              achieve reduction in cost per component.
          I. The strength of the Metcut is competence, combining the project groups,
              knowledge, application technology & more over commitment to service
              made the customers as partners in progress.
          J. Having healthy competition with competitors.




       WEAKNESS:
         A. Damages occurred during transshipment & related service expenditure
            incurred is high.
         B. Receiving the payment from the customers is very difficult.




Babasabpatilfreepptmba.com                                                    Page 42
ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
                      LIMITED, HUBLI

         C. Lack of availability of skilled employees.
         D. Lack of power cut.
         E. They will not get more number of ITI students.




       OPPRTUNITIES:


        A. The profits are huge there for diversification is possible.
        B. Broad future.
        C. The company can use internet as a channel of marketing.
        D. The company’s competition position is high.
        E. They improve the quality of operation & products without the service cost.
        F. The company is trying to spread its wings internationally.


       THREATS:


        A. Trade union activities are active which can have an adverse effect.
        B. Global competition.
        C. Economic recession.
        D. Competitors of the employees to meet the targets.




      FINDINGS:


       A. Metcut tooling has got sufficient infrastructure facility for its further growth.
       B. Company is innovative.




Babasabpatilfreepptmba.com                                                          Page 43
ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
                      LIMITED, HUBLI

         C. Company is engaged in different dimensions of the products.
         D. Customer’s opinion about company’s product is good.




    LIMITATION OF STUDY


  1) The information provided by the responders may not be true.


  2) The sample size selected may not be representative in nature.


  3) The attitude and behavior of the respondents may change from time to time.


  4) The causes of the problem may change from time to time & they may not be the only
     causes of the problem.


  5) Respondents hesitate to provide more information on personal questions.


  6) The organization will not give the permission to approach the employees.


  7) They will not support to get the detailed information.


  8) It was expensive.


  9) The time was very short i.e. one month is not sufficient.


  10) It was very difficulty to conduct survey with higher officers.




Babasabpatilfreepptmba.com                                                        Page 44
ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
                      LIMITED, HUBLI



  11) It is unscientific of it is not 100% realistic.




    SUGGESTIONS


            Metcut Company should conduct personality development programs.


            The company should conduct weekly or monthly conference.


            The company should try to conduct campus interview to appoint a employee
               when required.


            The company should provide some entertainment program to its employers.


            The company should provide facility like yoga classes, games etc to reduce
               job satisfaction.


            Extended leaves to the employees.


            Provide games facilities to workers.


            Allocate right job to right worker.




Babasabpatilfreepptmba.com                                                     Page 45
ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
                       LIMITED, HUBLI

             Provide yoga classes every day for 5 minutes.


             Conduct tours & picnics to the employees.


             Conduct personality development programs.


             Conduct cultural activities.


             Provide entertainment program.



       CONCLUSION


        Metcut Pvt. Ltd. Is well growing company in market; it produces goods according to
the customer satisfaction with good quality & quantity.


        The company is running successfully. The company is growing vast in such less time
i.e. able to face challenges.


        It contributes to the economic developments of the country by paying regular taxes by
providing various benefits to the workers.


        The company will not give the detailed information about their organization. And
they will not make us to contact the employees to get the information like absenteeism & job
satisfaction.


        Here there is no training program to the employees to improve their knowledge.
There is no entertainment program for the employees to reduce the work stress. They will not
pay the advance salary to employees in some emergency time.




Babasabpatilfreepptmba.com                                                           Page 46
ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE
                       LIMITED, HUBLI



        There is no facility of lunch and dinner to the employees. Only Tiffin and tea facility
is available here.


        After studying the coding sheet I found that the workers take leave & absent more for
the reason like, personal health & for marriage and functions.


        This is because if the health of the employee is not well than he can not work
properly & efficiently. There for they take more leave more for the personal health & as the
India is full of cultural activities, these cultural activities have many functions in a year
which helps a person to be happy.
           To reduce the job stress the workers want games, yoga classes and entertainment
program etc.


         After the survey I got that more number of people needs entertainment programs and
yoga classes to reduce their job stress. These should be providing to the workers to reduce
their work stress to increase their efficiency.




Babasabpatilfreepptmba.com                                                             Page 47

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A project report on absenteesim and employee job satisfaction metcut ltd hubli

  • 1. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI : INDEX: 1. EXECUTIVE SUMMARY 2. INTRODUCTION OF THE COMPANY a. Status Evaluation of the Company b. Company Profile c. Objectives of the Company d. Appreciation and Awards e. Future planes 3. OUT LINE OF THE STUDY a. Scope of the study b. Objective of the study c. Methodology 4. DEPATMENTS STUDY a. Organization Chart 5. ABSENTEEISM a. Meaning of Absenteeism b. Types of Absenteeism c. Features of Absenteeism d. Reasons for Absenteeism e. Effects of Absenteeism f. Measures to control the Absenteeism g. Objectives Babasabpatilfreepptmba.com Page 1
  • 2. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI h. Methodology 6. JOB-SATISFACTION a. Meaning of Job-satisfaction b. Concept of Job-satisfaction c. Determinants of Job-satisfaction d. Facilities provided to employees e. Important deduction 7. QUESTIONARRIE 8. LIMITATION 9. SUGGESION 10. CONCLUSION 11. BIBILOGRAFHY Babasabpatilfreepptmba.com Page 2
  • 3. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI 1) EXECUTIVE SUMMARY: This report consists of the detailed study of “Absenteeism and Employee Satisfaction “, having consisted all other required information like policies followed by the company and object of the study etc. This project report attempts a detailed examination of the “Absenteesim and Employee Satisfaction “. This project report tries to explain the manufacturing process of the company. This report covers the introduction of the company, future plan of the company; finding found by me and ends with conclusion and annxures. 2) INTRODUCTION OF THE COMPANY: In the beginning of 1980, a Visionary with the aim to provide total tooling solution to India machine tools and Automobiles Industry launched the mission to excels in manufacturing Carbide Cutting Tools “Metcut” as its flagship company in 1981. The nit is professionally managed company engaged in the manufacturing of “Standard And Nonstandard of Tungsten Carbide” product in metal cutting fields i.e. solid carbide, Brazed Carbide and Solid Carbide Lugged type. The company has been certified for ISO 9001:2000 by RWTUV, Germany. The demand of manufacturing industries in the last decades led to the development of improved vision of machines tools, cuttings tool and production process. The cutting tools are one of the important elements in realizing the full potential of machine tools to produce Babasabpatilfreepptmba.com Page 3
  • 4. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI component at a cheaper rate to the international standard of quality. This forced the company to develop new customaries products and deliver at shortest period. Thank to the visionary leader who is running a successful company, with smart strategies in booming economy, richly laddered with the opportunities, established a new plant with highly sophistic machineries and equipments with beautiful landscaping around the green fields, swanky office space, intelligent looking always very busy to meet the goals in visage in the various do document. i) STATUS EVALUATION OF THE COMPANY Name of the Company : Metcut Tooling Pvt. Ltd. Address : Metcut Toolings Plot No 18-23, KIADB Area Rayapur DWD----580009 Type of the Unit : Small medium scale unit Constitution : Private Ltd. Company Year of establishment : 1981 Name of the proprietor : Shree S. J. Shetty Products : Brazed Carbide Solid carbide Lugged Carbide Brand Name : METCUT Production Capacity : 3000 Tools per month. Babasabpatilfreepptmba.com Page 4
  • 5. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI Website : www.metcutindia.com. E-mail : mrtcut@Sancharnet.in Man power : Total Workers— Skilled Semi skilled Un-skilled Administrative Staff Machinery Used : The industry is using around 24 machines and 13 inspections equipment which are working at different level of process. ii) COMPANY PROFILE Metcut Toolings Pvt. Ltd is one of the Pioneer carbide cutting tools manufacturers in India. The unit is a professionally managed small medium scale industry engaged in Design and Manufacture of Tungsten carbide products in metal cutting field. The unit is established in the year 1981 has now, sophisticated Indigenous production facilities enabled to produce the Hi-tech products ranging from conventional machine tool application to CNC machining and turning centers. The company is situated at KIADB, Industrial Area, Rayapur, and Dharwad the city is well connected by Rail, Road and Air. Our client base is vast and includes major Automobile sectors like Mahindra and Mahindra, Bajaj, Hero Honda and Government sectors including Defense Units. Babasabpatilfreepptmba.com Page 5
  • 6. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI Metcut has Established, Implemented and Maintaining a Document Quality Management System in accordance with requirements of ISO-9001: 2000 standard in order to enhance customer satisfaction on a continuous. iii) OBJECTIVES OF THE COMPANY “To manufacture and supply quality products at right time to the total customer satisfaction through continuous improvement and improved technology to achieve market leadership.” “VISION” “Reducing cost, critical as it seems is not the most important part of the challenges we face. Our larger responsibility as businessman is to act in the spirit of entrepreneurship. “MISSION” “Manufacturing Carbide Cutting Tools with “Metcut” at its Flagship Company. iv) APPRECIATION AND AWARD The company has own many awards and prizes. One among the esteemed awards like. Babasabpatilfreepptmba.com Page 6
  • 7. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI AWARDS YEAR 1) Udyoga Patra Award ___ 1994 2) S. B. I – Project Uptech ___ 2002 Quality Award 3) Indira Priyadarshini ___ 2004 Excellency Award 3) DEPARTMENT STUDY: ORGANISATION STUDY Managing Director (MD) Director Operation Marketing Designing Planning & Production Quality Procurement Babasabpatilfreepptmba.com Page 7
  • 8. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI • ADMINISTRATION DEPARTMENT Administration department means maintaining or recording the information about administration like attendance, salary and behavior of the employees. THE FUNCTIONS OF THIS DEPARTMENT ARE: 1. Recording the attendance of staff and workers. 2. Salary/wages drown recorded regularly. 3. To maintain discipline in to firm. 4. Punctuality, regularity and behavior are maintained. 5. Co-ordinating factor between all the departments. 6. Maintenance of Important documents. • FINANCE DEPARTMENT Finance department provides information about finance required to run the business or firm. And gives information about the amount required for other purpose. The company requires Rs.2, 15, 00,000/- as working capital. The company takes the financial help from the SBI bank. The point should be remembered by the finance manager are as follows. 1. Working capital allotted should be properly maintained. 2. Payments are analyzed appropriate to the target set by the management. 3. Collections are also analyzed in advance. Babasabpatilfreepptmba.com Page 8
  • 9. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI 4. Economize the expenses. • HUMAN RESOURCE DEPARTMENT RULES & REGULATION SHOULD BE FOLLOWED BY THE EMPLOYEE ARE; An employee shall carry out his work diligently and to the best of his ability. 1. An employee must devote his full time attention, exclusive to the business and interest of his employee. 2. An employee has to abide by the service rules, office order or instruction of his superior. 3. An employee will observe safety norms. 4. An employee shall strictly observe safety regulation including fire prevention. 5. An employee will have to work at any place, branch department or shift as directed by the employer. An employee shall not deliberately make false statement or misrepresent the facts. 6. An employee shall not misuse any leave, privilege or other concession or benefit for the time being in force. RULES AND REGULATION SHOULD BE FOLLOWD BY THE EMPLOYER; 1. The employer must give the amount according to the minimum wages as per labour law. 2. Employer should take only 8hourse duty from employee. 3. If it is more he has to give more money (double the wages per hour). 4. He should be given some rest after 6 days of work. Babasabpatilfreepptmba.com Page 9
  • 10. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI 5. He should be given medical compensation (ESI). 6. 1.75% his own contribution is deducted from his total salary and company has to bare 4.75%. • PURCHASE DEPARTMENT In the purchase department there are two workers are their. The amount required to purchase the raw materials is 25 to 30 lakes. Major raw materials: • Tungsten Carbide rods. • Tungsten Carbide tips. • Tungsten Carbide flats. • Alloy Steel. • Silver foil. For carbide tips, carbide rods, silver foils quotations are received and orders are given on yearly schedule and finalized the rates of materials from the vendors. Consumable items: • Diamond Resins • Silver flux • Silicon Cuboids Objectives of the purchase department are: Babasabpatilfreepptmba.com Page 10
  • 11. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI • Procure the material at right time with right quantity to promote the raw materials. • To fill the requirement of end consumer. • Purchase department has to be in regular touch/ follow up of the vendor. • Regular payment. • According to ISO min 3 to 4 quotations have to be recorded. User dept Stackable items Purchase Requisition Verification of approved Supplier list General Enquiry Receive quotation Evaluation Negotiation Finalization Issue of purchase order Receive materials Preparation GRR Babasabpatilfreepptmba.com Page 11
  • 12. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI INSPECTIO OK N Rejection Returned to suppliers Stock • PLANNING DEPARTMENT The planning & procurement department will draw a route chart and issue the raw material to the production department. The process of production will mention in the route chart. The drawings which are prepared by the design department, will give these drawings to the planning dept. For the production process sufficient raw materials is required, so they will check the raw materials in the stores. If sufficient raw materials are available, then production process will be starts. If stock is not available, they place order with there registered vendor only. • DESIGN DEPARTMENT The marketing department forwards the order copy to the design schedule. The design and development department will prepare the drawings and same will be given to planning and procurement department with certain specification & the things required along with raw material required for the product in the from of “Bill of materials” for planning the raw material required for production. • PRODUCTION DEPARTMENT Babasabpatilfreepptmba.com Page 12
  • 13. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI The production department will process the tools. Production department gives the tools to Quality Assurance department along with drawings and rout charts. PRODUCTION PLANNING & CONTROL MAENING: Production planning strives to set the production targets & plans the availability resources to translate these targets into realities. While the production Control constantly keeps a watchful eye on the production flow & use of resources along with the location, of any deviation from the present action & to arrange for the prompt adjustment. So that the productivity may run accordingly to the original revised schedules. OBJECTIVES: I. To implement the production plan by issuing necessary orders to the persons who are supposed to implement them. II. To ensure that the resource i.e. men, machines, materials method etc. which are required for the implementation of the production plans have been provided in the required quantity & quality, at proper place. III. To see that the person is carrying out the operations properly so that production plans may exempted according to the schedules. Babasabpatilfreepptmba.com Page 13
  • 14. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI • QUALITY ASSURANCE DEPARTME The Quality assurance department inspects the tools for 100% necessary, if it is accepted will be given to stores otherwise, the tools will be sent back to production department for attaining accuracy. The stores department, after receiving the tools prepares the invoices & dispatches the goods to the customers. The contract review will be made by the marketing department to check the pending. • STORE DEPARTMENT The store department means storage of the finished product. It ready to sell the goods to the market. Every organization contains this department. All the finished goods are stored in the room to preserve from damage. The goods in the storage house should be sufficient. It does not contains more than the it’s storage capacity. The store should be maintained a person who is authorized to do that. • MARKETING DEPARTMENT The marketing department receives enquiries from customers through letter, telephone, or by the companies engineers visit the customers place. The department sends quotations through e-mail if range specified by the customer matches with company range, otherwise, a regret letter is send to customers. The customers negotiates with the company for manufacturing range, price, quality & quantity then the order will be placed that is done by initially verbal orders, later on by direct Babasabpatilfreepptmba.com Page 14
  • 15. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI orders, fax or e-mail. Then the company compare the orders place with the quotations send to customers, if any, discrepancies, they will write to customers regarding the same will get amended purchase order. After receipt of purchase order, contract review is made & orders Acceptance is sent to customer. : ABSENTEEISM:  MEANING OF THE ABSENTEEISM ; “The failure of a work to report for work when he is scheduled to work” According to Webster’s Dictionary “Absenteeism is the practice or habit of being an absent and absentee is one that habitually shays away” Absenteeism is the total man shift lost because of absence as a percentage of the total number of man-shifts scheduled to work.  TYPES OF ABENTEEISM ; Absenteeism is of four types they are as follows 1. Authorized Absenteeism : If an employee absents himself from work by taking permission from his superior and applying for leave, such absenteeism is called as authorized absenteeism. Babasabpatilfreepptmba.com Page 15
  • 16. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI 2. Unauthorized Absenteeism : If an employee absents himself from work without informing taking permission and without applying for leave, such absenteeism is called unauthorized absenteeism. 3. Willful Absenteeism : If an employee absents himself from duty willful, such absenteeism is called as willful absenteeism. 4. Absenteeism Caused by Circumstances beyond One’s Control : If an employee absents himself from duty owing to the circumstances beyond his control like involving in accidents or sudden Sickness, such absenteeism is called absenteeism caused by circumstances Beyond one’s control.  FEATURES OF ABSENTEEISM ; 1. The rate of absenteeism is the lowest on pay day; it increases considerably on the days following the payment of wags and bonus. 2. Absenteeism is generally high among the workers below 25 years of age and those above 40 years of age. 3. Absenteeism is traditional industries is seasonal in character. 4. The rate of absenteeism varies from department to department within an organization. Generally, it is high production department. 5. In India absenteeism is seasonal in character. 6. Absenteeism is more in case of females as compared to males. Babasabpatilfreepptmba.com Page 16
  • 17. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI 7. The percentage of absenteeism is generally higher in the night shifting then in the day shifts.  REASONS FOR ABSENTEEISM ; 1. The workers may find it difficult to adjust with new environment. 2. Lack of commitment to work. 3. Strict disciplines and orders which workers may not be able to understand. 4. Excessive hours of work, natural fatigue, monotonous job, irritation and untolerable work conditions etc. 5. Inadequate leave facilities and transfer etc. 6. Social and religious ceremonies at home or to attend ceremonies at relative’s house. 7. Sickness of employee or his kiths and kinds prevents him from attending work. 8. Improper and unrealistic personnel policies i.e. if unskilled untrained and inexperienced workers are recruited they find it difficult to cope up with their work. 9. If the workers conditions of the company are poor, the workers cannot adjust themselves with the company working conditions. Then they prefer to study way from worker. 10. Lower levels of wages or poor wages are quite inadequate to meet the basic needs of the employees. So they may join other part time duties.  EFFECTS OF ABSENTEEISM ; 1. It affects the efficiency of workers. 2. Reduction in productivity. 3. Quality and quantity of worker is bound to be affected by high rate of absenteeism. Babasabpatilfreepptmba.com Page 17
  • 18. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI 4. It forces the organization to maintain some amt of surplus labours in the organization. 5. If a worker absents himself for a long period, his income may be affected and even he may lose his job resulting in great hardship to him. 6. Social and religious functions divert the worker’s attention from the work. 7. The industrial fatigue compels workers to remain outside the work place. 8. Unsatisfactory housing condition at the work place. 9. The improper and unrealistic personnel result in employee dissatisfaction. The dissatisfied employee in turn prefers to be away from the work. 10. Workers mostly prefer to spend money on the consumption of liquor and enjoyment after getting the wages. Therefore, the rate of absenteeism is more during the first week of every month.  MEASURES TO CONTROL THE ABSENTEEISM ; 1. The personnel management should encourage notification, especially in case of sickness when the duration of absence of likely to be long. 2. Labor welfare department should come forward to cancel the absenteeism and find out the proper reasons for absenteeism. 3. Should create the awareness regarding commitment and build work culture among employees. 4. In case of personnel and family problems leave should be granted liberally. 5. Regular employee should be rewarded. 6. Strict disciplinary actions should be imposed and punishments should be given to absentees. 7. Clear out recruitment policy should be made. 8. Healthy and hygienic condition for work should be provided. 9. Liberal grant of leave. 10. Provide proper education and training. Babasabpatilfreepptmba.com Page 18
  • 19. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI 11. Maintain good and cordial relation with workers. 12. The management should understand the problem and needs of necessary steps to provide required facilities.  OBJECTIVES; The main objectives of the study are to know about the reasons, which leads to absenteeism or which form the absenteeism. SUB-OJECTIVES 1. To study what workers want from the company to reduce their workers stress? 2. To study whether the workers are satisfied and proud to work in the Metcut. 3. To study about their nature of job. 4. And to know more support to reduce the work stress.  METHODOLOGY; The study method involves: I. Forming the objectives of the study base on the objectives determining the means of data collection. Collection of data through primary sources i.e. by survey. II. Analyzing the data. III. Manipulated the results. IV. Finally making some suggestions based on the manipulated results. : JOB SATISFACTION:  MEANING OF THE JOB SATISFACTION ; Babasabpatilfreepptmba.com Page 19
  • 20. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI “The job satisfaction is the end of a person after performing a task. To the extent that a person’s job fulfills his dominant needs and in consistent with his expectation and values, the job will be satisfying. The feeling would be positive or negative depending upon whether need is satisfied or not”. According to Hoppock job satisfaction is “the combination of psychological, physiological and environment circumstances that causes a person to truthfully say “I am satisfied with my job.”  CONCEPT OF JOB SATISFACTION ; Job satisfaction is different from motivation and morale. Motivation refers to the willingness to work. Satisfaction, on the other hand, implies appositive emotional state. Moral implies a general attitude towards work and work environment. It is a group phenomenon where as job satisfaction is an individuals feeling. Job satisfaction, on the contrary, is the end feeling which may influence subsequent behavior. Thus, job satisfaction is an employee’s general attitude towards his job.  DETERMINENTS OF JOB SATISFACTION ; The various factors influencing job satisfaction may be classified into two categories. Babasabpatilfreepptmba.com Page 20
  • 21. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI i) Environment factors. ii) Personal factors. ENVIRONMENT FACTORS; These factors relate to the work environment, main among which are as follows. 1. Job content: According to Herzberg job content is suggested in terms of achievement, recognition, advancement, and the work itself tend to provide satisfaction but their absence does not cause dissatisfaction. Where the job less repetitive and there is verification in job content, job satisfaction tends to be higher. 2. Occupational Level: The higher the level of job in organizational hierarchy the greater the satisfaction of the individuals. This is bcz positions at higher levels are generally better paid, more challenging and provides greater freedom of operation. Such jobs carry greater prestige, self-control and need satisfaction. 3. Pay and Promotion: All other things being equal, higher pay and better opportunities for promotion lead to higher job satisfaction. 4. Work Group: Man is the social animal and likes to be associated with others interaction in the work group help to satisfy social and psychological needs and, there for, isolated workers tend to be dissatisfied. Job satisfaction is generally when an individual is accepted by his peers and he has high need for affiliation. 5. Supervision: Consideration supervision tends to improve job satisfaction of workers. A considerate superior personal interest in his subordinates and allows them to participate in the decision-making process. Babasabpatilfreepptmba.com Page 21
  • 22. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI PERSONAL CHARACTERISTICS; Personal life exercises a significant influence on job satisfaction.The main elements is. 1. Age: Some research studies reveal a position correlation between age and job satisfaction. Workers in the advanced age group tend to be more satisfied probably because they have adjusted with their job condition. However, there is a sharp decline after a point perhaps because an individual aspires for better and more prestigious jobs in the later years of his life. 2. Sex: One study revealed that women are less satisfied than men due to fewer job opportunities for females. But female workers may be more satisfied due to their lower occupational aspirations. 3. Education Level: Generally more educated employees tend to be less satisfied with their job probably due to their higher job aspirations. However, research does not yield conclusive relationship between these two variables. 4. Marital Status: The general impression is that married employees and employees having more dependents tend to be more dissatisfied due to their greater responsibilities. But such employees may be more satisfied because they value their jobs more than unmarried workers. 5. Experience: Job satisfaction tends to increase with increasing years of. But it may decrease after 20 years of experience particularly among people who have not released their job expectations.  THE FACILITY PROVIDED TO EMPLOYEES: The following are the some of the important facility provided to employees. Babasabpatilfreepptmba.com Page 22
  • 23. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI  LEAVES: In Metcut, the following leaves are provided to employees. I. National holidays---5 II. Festival holidays----5 III. Sick leave IV. Earned leaves (1days for every 21 days physical works) V. Casual leave---------10  WELFARE FACILITY: The company provides following welfare facility I. Medical service: The medical facility like hospitalization & other medical expenses are provided to employees & their relatives under ESIC. II. Loan facility: The Company provides loan to the employees at zero percent interest for some genuine reasons only. III. Advance: Advance salary / wages are paid to employees in some special occasions or emergency & is deducted from their salary/wages. IV. The company provides 2 sets of uniform and 2 pairs of shoes and shocks once in 2 years.  LIMITATION OF THE STUDY: Babasabpatilfreepptmba.com Page 23
  • 24. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI Time was one of the greatest of his research since the interview conducted during the leisure hours of the workers for the purpose of the interview. The time got was only one hour in which we had to cover maximum employees. I. Some of the employees were reluctant to answer because of their busy schedule. II. The sample size decided & selected may not be representing the true picture.  IMPORTANT DEDUCTION;  PROVIDENT FUND: 12% of (BS+DA) are contributed by both employee & employer. The employer contribution is divided in to 8.33% towards pension fund & 3.67% towards provident fund. RATE OF CONTRIBUTION SCHEME EMPLOYEE’S EMPLOYER’S CENTRAL GVT. Provident fund 12% Amount>8.33% (incase where Nil Scheme contribution is 12% or 10%) Insurance Scheme Nil 0.5% Nil Pension Scheme Nil 8.33% (diverted out of provident 1.61% fund contrition)  PROFESSION TAX: All the employees getting more than Rs.3000/- salary have to pay professional tax to state Government. For rendering the profession. This is important to all the citizen of the India.  ESIC (Employee State Insurance Corporation): Babasabpatilfreepptmba.com Page 24
  • 25. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI The employee earning less than Rs.6000/- salaries has to contribute to ESI fund for availing the benefits from ESI. The contributions are as follows. Employee: 1.75% of BS+DA+HRA Employer: 4.75% of BS+DA+HRA Total: 6.5%  CANTEEN COUPONS: All the employees will get the morning Tiffin, tea and evening tea are provided by the company with free of cost without any deduction in the salary. There is no facility of lunch and dinner.  MAINTAINING PERSONNEL RECORD: The office is mainly responsible for maintaing personal records of individuals employees the personal records consists is of “name, wage, scale, achievement, grade, marital status”etc these records are kept secret In Metcut companies the performance is the key factor considered by the directors in promoting the employees to higher posts, the retirement is at the age of 65 years or 30 years of continuous service which ever is early. WORKING TIME: Shift----1: ---------7:30 am to 4 pm Babasabpatilfreepptmba.com Page 25
  • 26. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI Interval ----------9:30 am to 9:40 am Lunch ----------1:00 pm to 1:30 pm Shift----2: ---------4:00 am to 12:30 noons Interval ----------6:30 pm to 6:40 pm Dinner -----------8:30 pm to 9:00 pm Shift----3: ----------12:30 noon to 7:30 more Interval -----------3:00 to 3:30  DATE OF PAYMENT: Staff: 7th of every month Workers: 7th of every month There is same date of payment to both the staff and workers. SURVAY ON ABSENTEEISM _____________________________________________________________________ 1. Name:__________________________________________________________ 2. Name & Code of Job:______________________________________________ 3. Department:______________________________________________________ 4. Are you permanent: [ Y/ N ] 5. Do you want to take leave: [ Y/ N ] Babasabpatilfreepptmba.com Page 26
  • 27. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI 6. For what Reasons: a. Personal Health [ ] b. Family members Health [ ] c. For marriage & function [ ] d. Because of Job Stress [ ] e. Because of strict Company policy 7. To reduce Work Stress do you want a. Games [ ] b. Yoga Classes [ ] c. Training [ ] d. Entertainment Programs (film) [ ] e. Parties [ ] 8. What more support do you want to reduce work stress __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ 9. Are you satisfied and proud to work in this Company [ Y / N ] a. If YES, • Fully Satisfied [ ] • Only Satisfied [ ] • Just Satisfied [ ] b. If NO, mention Babasabpatilfreepptmba.com Page 27
  • 28. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ Thanking You Signature [Tick ( ) mark where ever applicable] SARVAY SHEET SI.No Resp A B A B A B C D E A B C D E 1 R1 YES --- YES --- YES -- Y -- -- -- Y -- -- -- 2 R2 YES --- YES --- YES Y Y -- -- -- Y Y -- -- 3 R3 YES --- YES --- YES -- Y -- -- -- -- -- Y -- 4 R4 YES --- YES --- ---- Y -- -- Y Y -- Y -- -- 5 R5 YES --- YES --- ---- -- Y -- -- -- -- Y -- -- 6 R6 YES --- YES --- YES -- -- -- Y -- -- -- Y -- 7 R7 YES --- YES --- ---- -- -- Y -- -- -- -- -- Y 8 R8 YES --- YES --- YES Y -- -- -- Y -- Y -- -- 9 R9 YES --- YES --- -- 10 R10 EES --- YES --- YES -- -- -- Y -- -- Y -- -- To know the reason for which the workers take more leaves or for which reason employees will remain absent. I had conducted also contains the reasons, which helps us to know what employee needed to reduced the job stress. Babasabpatilfreepptmba.com Page 28
  • 29. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI And it also contains that tells us whether the employees are workers are being satisfied and prod to work in the organization and if yes are they fully satisfied or only satisfied or just satisfied. The following is the survey questionnaire, which tells us about the above question’s answers. After the survey with the questionnaire, a coding sheet is prepared as under shows for what reasons they remain absent & the percentage of the factors that affects the absenteeism. This coding sheet helps us to know overall results of the survey, by analyzing this sheet we can came to a conclusion. (Respondents name, job, department are not disclosed to protect the ethical feeling of respondents i.e. Question number 1, 2, 3 are not shown) After seeing the coding sheet we can observe that for what reasons how people may have The questions explained below are stored from coding no.4. The 4th question that is you permanent. The respondent regarding these 100% are permanent. The 5th question that is do you want to take leave no doubt that will the employees surveyed are want to take leaves. There for the result to this question 100%. For the 6 TH I got different answer. Because the question has the option. The question is for what reason you take leaves the option given were, A. Personal health B. Family members health Babasabpatilfreepptmba.com Page 29
  • 30. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI C. For marriage & functions D. Because of job stress E. Because of company strict policy For personal health problem the 70% people take leaves, & for 30% of people take leaves because of family member’s health, & for marriage and function the 50% of people take leaves and 10% for job stress. 30% 0f people take for company strict policy. Next question i.e. 7th was to reduce works stress what facilities the employee want, the option given were, A. Yoga classes --------------------------------__ 30% B. Games --------------------------------__ 30% C. Training -------------------------------__ 60% D. Entertainment programs ---------------------__ 30% E. Parties --------------------------------__ 20% Here we can say that by producing the Training programs the Metcut can reduce the job stress of the workers & also providing the Yoga, Games and entertainment program facilities the Metcut can reduce the job stress of the employee. Facilities the Metcut can reduce the job stress of the employee. Coming to 8th question which says that the workers can mention same more support to reduce their job stress, here we have yet positive response, here are some responses. • Break for relaxation • Improve work evaluation Babasabpatilfreepptmba.com Page 30
  • 31. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI The 9th question was whether the workers are proud and satisfied to work in Metcut by this question we can get what the employee feels working in the Metcut. The result was 100%, the sub question (as) if yes again the option given was, a. Fully satisfied b. Only satisfied c. Just satisfied In this sub question the percentage of people worked to a option is as below, a. Fully satisfied --------------------__ 60% b. Only satisfied --------------------__30% c. Just satisfied -------------------__10% This shows that the workers in the company are satisfied & proud o work in this company in that 60% of workers are fully satisfied & 30% of workers are only satisfied and 10% of workers just satisfied to work in this organization. QUESTIONNAIRE SURVAY ON JOB SATISFACTION Note: Please tick ( ) wherever necessary. 1) Name: ___________________________ 2) Designation: ______________________ 3) Year of joining Metcut with designation: ___________________ Babasabpatilfreepptmba.com Page 31
  • 32. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI 4) How many times you have been promoted & for reason. a) No of times: ______________ b) Reasons: Good work performance : Age based : Specify : 5) Do you feel your education and interest matches with a job performed by you? a) Yes : b) No : If “NO” Reason: ________________________ 6) Do you feel “justified” with pay scale and benefits offered to you for your job? a) Yes: b) No: 7) Has your “social status” changed after joining Metcut? a) Yes: b) No: 8) Have you ever made any suggestion to the company? Babasabpatilfreepptmba.com Page 32
  • 33. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI a) Yes: b) No: (If “yes” please answer next i.e. 10th question or else go to 11th question) 9) Suggestion was: a) Considered, acted & was benefited to company: b) Considered, acted & was not benefited to company: 10) If more task or responsibility is given to you then you are. a) Delighted: b) Unedited: 11) Risky ventures preferred by you is a) More: b) Less: 12) Can you handle more than one responsibility at a time? a) Yes: b) No: 13) Do you get any medical facility from the factory? Babasabpatilfreepptmba.com Page 33
  • 34. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI a) Yes: b) No: 14) The working condition here is satisfactory. a) Yes: b) No: 15) Your relationship with other people at work. a) Good: b) Bad: c) Satisfactory: Babasabpatilfreepptmba.com Page 34
  • 35. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI ANALYSIS How many times you have been promoted & for reason. Yes No Good work performance 100% G ood work performance Do you feel your education and interest matches with a job performed by you? Yes No Babasabpatilfreepptmba.com Page 35
  • 36. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI D o y ou feel y our educati on and i nteres t matches wi t h a j ob performed by y ou? Yes 100% Has your “social status” changed after joining Metcut? Yes No H as your “social status” cha nged af ter join ing Metcut? Y es 100% Have you ever made any suggestion to the company? Yes No Babasabpatilfreepptmba.com Page 36
  • 37. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI Have you ever made any suggestion to the company? 80% Yes 20% No If more task or responsibility is given to you then you are. Yes No If more task or responsibility is given to you then you are. 30% Delighted: Un delight 70% Risky ventures preferred by you is Babasabpatilfreepptmba.com Page 37
  • 38. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI More Less Ris k y v e n t u r e s p r e f e r r e d b y y o u is 1 0% Mo re Le ss: 90% The working condition here is satisfactory Yes No The working condition he re is satisfactory. Yes 100% Your relationship with other people at work. Good Bad Babasabpatilfreepptmba.com Page 38
  • 39. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI Satisfactory Your re la ti on ship with other peopl e at work. 80% 70% 70% P er cent age 60% 50% Y our 40% r el at i ons hi p 30% wi t h ot her 20% peopl e at 20% 10% wor k. 10% 0% y d or ad oo ct B G fa is at S C at egor y Do you feel “justified” with pay scale and benefits offered to you for your job? Yes No Do yo u fee l “ ju st ifie d ” wit h p a y sc a le a n d b e n e fit s o ffe r e d t o yo u fo r yo u r jo b ? Ye s 100% Babasabpatilfreepptmba.com Page 39
  • 40. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI 4) OUT LINE OF THE STUDY: i) RESEARCH METHODOLOGY A research design is a logical and a systematic plan preparation for direction the research study, it is indispensable for a research project. It specifies the objectives of the study, the methodology and the techniques to be adopted for achieving the objectives. A research design is the program that guides the investigator in the process of collecting, analyzing, and interpreting the observations. ii) STATEMENT OF THE PROBLEM To study about absenteeism and job satisfaction in Human Resource Department at Metcut Tooling Pvt. Ltd. iii) OBJECTIVES OF THE STUDY  To study about the production department of the company.  To understand about the work done in different department.  To have a clear knowledge of the various activities carried on by the company’s premises. Babasabpatilfreepptmba.com Page 40
  • 41. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI  To study about the management future plans.  To study the various process of production. iv) METHODOLOGY Keeping in view of the objectives of the study, the required information is collected from management authority at Metcut Tooling’s Pvt. Ltd. The data collection has been analyzed, based on the objectives of the study and project requirement. All of the things have been taken into amount by observing the employees approach with the company’s official at the officials’ premises. On the basis of response made by the respondents, the findings and conclusion is made. After thorough study of the above areas final suggestions is given. THE DURATION OF THE TRAINING IS FROM 13 th DECEMBER 2007 TO 12th JANUARY 2008. v) FUTURE PLANS vi) A. Metcut Tooling Pvt. Ltd. Is intended to achieve Rs. 21 crores of turnovers for the year 2010. B. Company wants to expand its plan. C. Procurement of new machineries. Babasabpatilfreepptmba.com Page 41
  • 42. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI D. To be leader in the market. E. They want to increase the number of employees. F. They want to increase the working capital. 5) ANALYSIS OF THE STUDY STRENGTHS: The customers are the major source of revenues and projects. A. The company produces quality products. B. The objects of the company are the customer’s satisfaction. C. The company ha pool of skilled employees. D. The moral of the employees is high. E. The company is updated with latest technology & information. F. The company is relies on truth, trust & reliability. G. Pleasant working atmosphere. H. Company use Hi-Tech tools contribute to improved productivity & to achieve reduction in cost per component. I. The strength of the Metcut is competence, combining the project groups, knowledge, application technology & more over commitment to service made the customers as partners in progress. J. Having healthy competition with competitors. WEAKNESS: A. Damages occurred during transshipment & related service expenditure incurred is high. B. Receiving the payment from the customers is very difficult. Babasabpatilfreepptmba.com Page 42
  • 43. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI C. Lack of availability of skilled employees. D. Lack of power cut. E. They will not get more number of ITI students. OPPRTUNITIES: A. The profits are huge there for diversification is possible. B. Broad future. C. The company can use internet as a channel of marketing. D. The company’s competition position is high. E. They improve the quality of operation & products without the service cost. F. The company is trying to spread its wings internationally. THREATS: A. Trade union activities are active which can have an adverse effect. B. Global competition. C. Economic recession. D. Competitors of the employees to meet the targets. FINDINGS: A. Metcut tooling has got sufficient infrastructure facility for its further growth. B. Company is innovative. Babasabpatilfreepptmba.com Page 43
  • 44. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI C. Company is engaged in different dimensions of the products. D. Customer’s opinion about company’s product is good.  LIMITATION OF STUDY 1) The information provided by the responders may not be true. 2) The sample size selected may not be representative in nature. 3) The attitude and behavior of the respondents may change from time to time. 4) The causes of the problem may change from time to time & they may not be the only causes of the problem. 5) Respondents hesitate to provide more information on personal questions. 6) The organization will not give the permission to approach the employees. 7) They will not support to get the detailed information. 8) It was expensive. 9) The time was very short i.e. one month is not sufficient. 10) It was very difficulty to conduct survey with higher officers. Babasabpatilfreepptmba.com Page 44
  • 45. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI 11) It is unscientific of it is not 100% realistic.  SUGGESTIONS  Metcut Company should conduct personality development programs.  The company should conduct weekly or monthly conference.  The company should try to conduct campus interview to appoint a employee when required.  The company should provide some entertainment program to its employers.  The company should provide facility like yoga classes, games etc to reduce job satisfaction.  Extended leaves to the employees.  Provide games facilities to workers.  Allocate right job to right worker. Babasabpatilfreepptmba.com Page 45
  • 46. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI  Provide yoga classes every day for 5 minutes.  Conduct tours & picnics to the employees.  Conduct personality development programs.  Conduct cultural activities.  Provide entertainment program.  CONCLUSION Metcut Pvt. Ltd. Is well growing company in market; it produces goods according to the customer satisfaction with good quality & quantity. The company is running successfully. The company is growing vast in such less time i.e. able to face challenges. It contributes to the economic developments of the country by paying regular taxes by providing various benefits to the workers. The company will not give the detailed information about their organization. And they will not make us to contact the employees to get the information like absenteeism & job satisfaction. Here there is no training program to the employees to improve their knowledge. There is no entertainment program for the employees to reduce the work stress. They will not pay the advance salary to employees in some emergency time. Babasabpatilfreepptmba.com Page 46
  • 47. ABSENTEESIM AND EMPLOYEE JOB SATISFACTION METCUT PRIVATE LIMITED, HUBLI There is no facility of lunch and dinner to the employees. Only Tiffin and tea facility is available here. After studying the coding sheet I found that the workers take leave & absent more for the reason like, personal health & for marriage and functions. This is because if the health of the employee is not well than he can not work properly & efficiently. There for they take more leave more for the personal health & as the India is full of cultural activities, these cultural activities have many functions in a year which helps a person to be happy. To reduce the job stress the workers want games, yoga classes and entertainment program etc. After the survey I got that more number of people needs entertainment programs and yoga classes to reduce their job stress. These should be providing to the workers to reduce their work stress to increase their efficiency. Babasabpatilfreepptmba.com Page 47