Supplier compliance manager
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  • 1. raising standards worldwide™SUPPLIER COMPLIANCE MANAGER®Risk-Based Approach to Supply Chain OperationsSUPPLY CHAIN SECURITY
  • 2. 2 BSI Supply Chain SecurityCustoms and Border ProtectionSpecialists are trained on SCMssophisticated supplier risk modelingability and mitigation processes.SUPPLIER COMPLIANCE MANAGER®Risk-Based Approach to Supply Chain OperationsIn this global economy, your supply chain has become moreextensive and complex. Maintaining the integrity of yourcargo and the reliability of its delivery has been furthercomplicated by various political factors and serious securitythreats around the world. In addition, the U.S., Canada andthe European Union have clamped down on cargo securityand increased inspections to ensure manifests are correct andcargo entering its ports does not contain contraband.BSI’s Supply Chain Solution will give your company state-of-the-art supplier risk assessments and accurate metrics tosubstantially mitigate risks to your cargo and your reputationas well as meet the demands of different government securityschemes.With Increased Security Measures on cargo movingthrough or entering the United States, Canada or Europe,Customs Trade Partnership Against Terrorism (C-TPAT),Partners in Protection (PIP) or Authorized Economic Operator(AEO) certification is vital to import freight quickly. However,many companies that are already C-TPAT, PIP or AEO certified,or are considering becoming certified, struggle with themandates for the collection, assessment and reporting ofBusiness Partner risks to comply with program regulations.BSI offers Supplier Compliance Manager®(SCM), ourground-breaking, web-based hosted solution designed tofacilitate and expedite your organization’s C-TPAT/PIP/AEOcompliance. Supplier Compliance Manager® is the only toolyou need to communicate with your Business Partners, tracktheir completion of security risk assessments based onC-TPAT/PIP/AEO compliance requirements, review theircompliance and risk status, and report on your organization’soverall compliance.Additionally, the tool makes use of BSI’s robust proprietaryglobal cargo tampering data and terrorism risk modeling tobetter assess the potential risk of your suppliers worldwide.So you’re getting much more than a surveying tool — you’regetting valuable insight incorporated into your securityassessments and delivered to your desktop.Supplier Compliance Manager® can also help to significantlyreduce the cost of C-TPAT/PIP/AEO certification. Our low-costsolution helps defray high manpower costs involved incompiling and maintaining C-TPAT/PIP/AEO certification data.With our flexible pricing structure, you can choose to pay foryour own Business Partner assessments or transfer the cost toyour Business Partners. This gives you the ability to choose theoption that best fits your budget.Whether your company is already C-TPAT/PIP/AEO certifiedor is ramping up for certification, SCM helps make the time-consuming and complex tasks of managing and reportingBusiness Partner risk data a simple, streamlined process. Andnow that 200 U.S. Customs and Border Protection Specialistsare trained on the tool, C-TPAT audits will go smoother as thespecialists are able to understand and utilize your SupplierCompliance Manager® reports and data.
  • 3. BSI Supply Chain Security 3FEATURES• 24/7 Web-based tool collects Business Partner riskinformation required for C-TPAT/PIP/AEO certification• Supplier assessments are analyzed against proprietary cargotampering and terrorism data• Customized questionnaires are available with yourorganization’s specific requirements and standards• Patented mathematical modeling automatically analyzes andscores your suppliers’ assessments• As government program standards change, SCMquestionnaires will be updated automatically.• Dashboard-style reporting includes pooled or individualresults, along with numerous pre-defined supplier reports• E-mail your partners directly from the tool as an entire groupor select a subset of partners• Automatic language translation; select English, Spanish,Japanese, Chinese or languages of your choosing• Flexible pricing models give you the option to transfer costs• 200 U.S. Customs C-TPAT Specialists are trained on the toolStreamlined Data CollectionGetting complete, insightful data from your BusinessPartners is easy with Supplier Compliance Manager®.From your desktop, you can e-mail requests to yourBusiness Partners to complete a self-assessment usingour template emails or customize your messageswith your company logo.Upon logging into the Business Partner section ofSCM, your Business Partners will be asked to complete acompany profile. Using the information they provide,partners will be presented with one of 10 potential self-assessment questionnaires based on business typeclassification and security criteria. This targeted approachreduces the time your Business Partners will spend on theirself-assessments, while also ensuring that the informationcollected is pertinent and applicable to your C-TPAT/PIP/AEO certification and security needs.If you have chosen to pass the cost of the assessmentsto your Business Partners, they will be able to convenientlypay for their assessment online via credit card throughsecure PayPal technology.Built-in e-mail communication tools not only will assist youin following up with Business Partners who have yet tocomplete their self-assessments, but also remind you torequest updates on an ongoing basis with a customizabletimeframe.E-mail Business Partners directly from the system using ourtemplated messages.
  • 4. 4 BSI Supply Chain SecurityTranslation CapabilitiesBSI knows how hard it is to communicate with a globalsupplier base. If corporations want to assess foreign-basedsuppliers, translation tools must be in place to communicatewith your Business Partners.SCM’s automated translation feature provides you with a toolto effectively communicate in English, Spanish, Japanese,Chinese or any other language of your choosing. BusinessPartner responses to security questions will be translated fromtheir selected language back to English so you can view theresponses of a supplier. E-mails from you to your supplier basewill also be translated into their native language. This featureallows you to communicate with non-English speakingsuppliers, which previously couldn’t be accomplished withoutin-country resources.Customized AssessmentsSupplier Compliance Manager® gives you the power tocustomize your assessments with up to 250 additionalquestions added under your account. This flexibility givesyou the opportunity to assess other topics related to supplychain security or supplier compliance, such as socialaccountability or environmental concerns.By selecting a preferred language, Business Partners can view the toolin a language they readily understand.Customized assessments help to target the risk factors thataffect each different type of Business Partner.
  • 5. Insightful Risk-Based ScoringIn addition to the assessment responses provided by yourBusiness Partners, Supplier Compliance Manager® utilizesBSI’s proprietary global risk data to assign each BusinessPartner three scores, giving you additional perspective ontheir relative risk or safety based on a number of factors.The Security Assessment Score uses the data providedduring the self-assessment to rank each Business Partneragainst C-TPAT/PIP/AEO standards. Results are presented aseasy-to-understand percentages in three separatecategories:• “Musts” are standards that must be met in order to beeligible for program certification.• “Shoulds” are standards that are not required forcertification, but are recommended best practices.• “Custom category” reflects your custom questions totrack compliance with other supplier standards importantto your company.The Country Risk IndexSM measures terrorism activity bycountry based on BSI’s terrorism modeling, which utilizesour repository of information on more than 800 terroristgroups geographically based in over 200 countries. Thisdata is regularly maintained to determine terrorist threatsto Western business interests.The Supplier Risk IndexSM uses BSI’s patented supplier riskalgorithm to measure the risk of unmanifested cargointroduction into the supply chain based on componentsincluding:• Country Risk IndexSM• Supply chain disruption• Supply chain structure• Security infrastructure• And multiple other risk variablesBSI Supply Chain Security 5Individual Business Partner’s scores are determined not only by theirself-assessments, but also by applying our proprietary global threatdata for a more comprehensive result.Our dashboard provides your team with a snapshot evaluation ofyour Business Partners’ compliance, scoring and global securityrisk rating.
  • 6. BSI’s Supplier Compliance Manager®is more than just a data collectionand reporting system. It’s backed bythe full power of BSI’s certificationteams and global resources.6 BSI Supply Chain SecurityActionable Reporting andMonitoringBSI’s Supplier Compliance Manager® console features avariety of reporting tools to help you efficiently track andassess your suppliers’ progress and ultimate compliance.Our dashboard gives you quick and easy access toinformation on the percentage of Business Partners whohave completed their assessments, the average participantscore, and the percentage of certified Business Partners.Supplier Compliance Manager® features robust reports thatprovide you with insight on your pooled Business Partners,individual Business Partners and global risk. Our BusinessPartner Risk Report is a summary report that overviews therisk level for each of your Business Partners. The BusinessPartner Full Report provides detailed information on aBusiness Partner so you can delve into the informationprovided in the self-assessment and our scoring.Finally, the Country and Global Risk Report gives you quickaccess to the risk level of each country globally, so you cantake this information into account when selecting BusinessPartners and planning supply routes.Additional ResourcesIt is likely that the results of your Business Partner assessmentswill reveal some suppliers who do not meet C-TPAT/PIP/AEOstandards. Quite possibly, these suppliers could not be easilyreplaced. As the world’s leading certification body, BSI canassist your team in bringing these suppliers up to standard.Our client managers can conduct in-field assessments toensure compliance with C-TPAT/PIP/AEO, as well as yourspecific company goals related to social accountability,environment, quality, and more.The Business Partner Full Report provides detailed information tohelp you understand their score and make informed decisions on thebusiness relationship.
  • 7. BSI Supply Chain Security 7Groundbreaking Risk-Based ToolDesigned for Your NeedsBSI’s Supplier Compliance Manager® is more than just adata collection and reporting system. Not only does ourproprietary risk data help give Business Partner assessmentsinsightful depth, but BSIs expertise and advice are alwaysjust a phone call away. Put BSI’s Supplier ComplianceManager® to work for your organization and benefit frommore secure Business Partner relationships, better informedbusiness decisions, and, most importantly, streamlined C-TPAT/PIP/AEO compliance, which translates into fastermovement of your imported cargo.With strong global presence and unsurpassedindustry expertise, BSI provides end-to-end supply chainrisk management solutions. For over 100 years, BSI has ledthe way in developing the entire concept of standards.Today, we provide assessment and certification services toorganizations at over 80,000 locations in 120 countries.With more full-time auditors than any other certificationbody and specialists covering every area of business, wecan ensure consistency of experience, expertise andprofessionalism. We invest in our staff through extensivetraining to ensure that our auditors are current withindustry best practices and can be pro-active to help youimprove your supply chain. Our staff are also well-versedin your supplier’s national and legislative requirements tofacilitate overcoming any exporting hurdles.Finally, BSI’s Supplier Compliance Manager® will enable youto fully assess the security of the route your freight takes aswell as facilitate compliance with certifications required byU.S. Customs, Canada Border Services Agency, and theEuropean Union to expedite delivery of your freight.For more information about Supplier ComplianceManager®, call 1-888-429-6178 or visitwww.BSIAmerica.comBENEFITS• Saves your staff significant man-hours and dollars as suppliercompliance efforts are streamlined• From the factory throughout the supply chain to its destination,SCM provides an accurate picture of true supplier risks.• Conveniently assesses suppliers’ compliance with yourcompany’s unique criteria• Eliminates subjectivity in assessments, providing you withsupplier assessment scoring and program consistency• Facilitates effective communication with your foreign partners• Conveniently captures compliance program status on onescreen, displaying the status of your entire supplier base withdrill downs for further detail• Streamlines your communications from the initial request forassessment to follow-up reminders and results sharing• Saves your company supplier assessment costs, potentiallyreducing the cost of your program• Auditing C-TPAT Specialists can easily utilize your systems
  • 8. BSI/USA/175/MS/0509/EBSI America12110 Sunset Hills Road, Suite 200Reston, VA 20190-5902USATel: 1 800 862 4977Fax: 1 703 437 9001Email: inquiry.msamericas@bsi-global.comwww.bsiamerica.comBSI Canada6205 Airport Road, Suite 102Mississauga, ONL4V 1E1CanadaTel: 1 800 862 6752Fax: 416 620 9911Email: inquiry.canada@bsi-global.comWeb: www.bsigroup.ca/www.bsigroup.ca/fr-ca/BSI UKBeech House, BrecklandLinford Wood, Milton KeynesMK14 6ES, United KingdomTelephone: +44 (0)20 8996 9001Fax: +44 (0)20 8996 7001Email: cservices@bsigroup.comWeb: www.bsigroup.co.uk/BSI BrazilAvenida Eng Luis BerriniN.° 1400 – 1° Andar – CEP: 04571-000Brookline, Sao PauloSPBrasilTel: +55 13 3223 5770Fax: +55 13 3223 3851Email: bsibrasil@bsibrasil.com.brWeb: www.bsibrasil.com.brBSI MéxicoTorre MayorAv. Paseo de la Reforma No. 505Piso 41 -Suite C-Col. Cuauhtemoc, C.P. 06500México, D.F.MéxicoTel: +52 55 5241 1370Fax: +52 55 5241 1374Email: informacion.msamericas@bsi-global.comWeb: www.bsigroup.com.mx/The BSI certification mark can be used on your stationery, literatureand vehicles when you have successfully achieved certification.BSI Group: Standards • Information • Training • Inspection • Testing • Assessment • Certification