Bsi corporate presentation_november_2012


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Bsi corporate presentation_november_2012

  1. 1. Copyright © 2012 BSI. All rights reserved. An introduction to BSI BSI Group (Thailand) Co., Ltd. 127/25 ปัญจธานีทาวเวอร์ ชั้น 20 ถนนนนทรี แขวงช่องนนทรี เขตยานนาวา กรุงเทพฯ 10120 โทร 02 294 4889-92 โทรสาร 02 294 4467 Email : 6/28/2013
  2. 2. Copyright © 2012 BSI. All rights reserved. 2 BSI pioneered the development of the worlds leading standards For over a century BSI has worked with industry to build consensus and develop standards of excellence Year British Standard ISO Standard 1987 BS 5750 ISO 9001 (Quality Management) 1992 BS 7750 ISO 14001 (Environmental Management) 1995 BS 7799 ISO/IEC 27001 (Information Security) 1996 BS 8800 OHSAS 18001 / AS/NZS 4801 (Occupational Health & Safety) 2000 BS 8600 ISO 10002 (Customer Satisfaction) 2002 BS 15000 ISO/IEC 20000 (IT Service Management) 2002 TS 16949 ISO/TS 16949 (Automotive) 2009 BS 16001 ISO 50001 (Energy Management) 2009 BS 5750 (based) AS 9100 (Aerospace) 2012 BS 25999 ISO 22301 (Business Continuity) 2012 BS 8901 ISO 20121 (Sustainable Events) ISO EN BS Publicly Available (PAS) Private/Consortia Corporate Technical Specifications 6/28/2013
  3. 3. Copyright © 2012 BSI. All rights reserved. 3
  4. 4. Copyright © 2012 BSI. All rights reserved. 4Copyright © 2012 BSI. All rights reserved. 1. Who we are 2. How we can help your organization 3. What we do 4. Why you should trust BSI 6/28/2013
  5. 5. Copyright © 2012 BSI. All rights reserved. 5 BSI, a Royal Charter Company Play our corporate video – edit this text to create hyperlink to corporate video Who we are • BSI is the business standards company that helps organizations make excellence a habit, so they can • Perform better • Reduce risk • Grow sustainably • Over 65,000 clients in 150 countries worldwide, from globally recognised brands to small, local companies • Founded in 1901, BSI were the world’s first National Standards Body, a founding member of ISO and are responsible for shaping the majority of the world‟s most widely adopted standards, including ISO 9001, 14001 & 18001 • We‟re a Royal Charter company, so we reinvest our profits back into our business and are customer focused, not driven by short-term shareholder demands 6/28/2013
  6. 6. Copyright © 2012 BSI. All rights reserved. 6 For over 100 years BSI has shaped standards of excellence adopted by organizations world-wide BSI began in 1901 with the 1st meeting of the engineering Standards Committee, convened by John Wolfe-Barry, designer of London‟s Tower Bridge. In 1903 our Kitemark was registered and as such is one of the oldest Trustmarks still in use today. BSI was the first National Standards Body and a founding member of the International Organization for Standardization (ISO). During the last 100 years we‟ve shaped many of the worlds most important standards to enhance organizational performance ISO 9001 was based on BSI‟s BS 5750 and has become the world’s most adopted standard. Furthermore, BSI shaped the original standards that led to: Information Security (ISO/IEC 27001) Environment Management (ISO 14001) Health & Safety (OHSAS 18000) Business Continuity (ISO 22301) BSI not only shapes standards for products and business processes. Our 3rd Generation of Standards are centred around behaviour and values to help organizations reach their full potential through their people. 1900 1950 2000 Product Specifications Our experience 6/28/2013
  7. 7. Copyright © 2012 BSI. All rights reserved. 7 • 58 offices worldwide • 3 regional hubs in UK, US & Hong Kong • Clients in 150 countries Washington London Hong Kong Our global presence 6/28/2013
  8. 8. Copyright © 2012 BSI. All rights reserved. 8 9.25/10 is the average score of BSI assessors in our Global Client Satisfaction Survey Our people We support our clients with a global team of 2,500 people who: • Have decades of experience across different sectors • Understand the types of challenges your business will face • Are constantly trained to make sure they‟re constantly up-to-date on new standards and processes • Have seen how excellence can be achieved in many different types of industry & organization • Know how to transfer our knowledge to your employees 6/28/2013
  9. 9. Copyright © 2012 BSI. All rights reserved. 9 John Regazzi PhD Non-executive Director Former CEO Elsevier Inc Keith Clarke Non-executive Director Former CEO WS Atkins PLC Former CEO Skanska UK Lucinda Riches Non-executive Director Former Board Member at UBS Investment Bank Dr Tom Gorrie Non-executive Director Former Corporate Vice President, Government Affairs and Policy, Johnson and Johnson Anthony Lea Non-executive Director Former Board Member Anglo American Group Chairman at Blackrock World Mining Trust Dr Scott Steedman CBE FREng Standards Director Former director of major EPC and engineering consulting and design companies Tony Wales Company Secretary Former Group General Counsel & Company Secretary at The Economist Group and General Counsel at AOL International Howard Kerr Chief Executive Former Chief Executive of Calor Group Ltd Former Chairman of Motorola Ltd Fellow of the Royal Academy of Engineering Former President of the Federation of the Electronics Industry Former President of the Institution of Electrical Engineers First President of the Chartered Quality Institute Pat Chapman-Pincher Extensive board level experience in international public & private technology companies Board Advisor. Craig Smith FCCA Group Finance Director Former director of listed companies in the professional services and healthcare sectors Sir David Brown Chairman Our Board‟s industry expertise 6/28/2013
  10. 10. Copyright © 2012 BSI. All rights reserved. 10 2011 Revenue £244.9m +4% YOY Our financial stability • Throughout challenging global market conditions, we have continued to remain financially strong • Year on year growth over last decade • Record levels of revenue in 2011 • Zero debt • Solid growth in each of our three regions • >50% total revenue from outside UK • 2,500 employees worldwide 6/28/2013
  11. 11. Copyright © 2012 BSI. All rights reserved. 11 How we can help your organization... 6/28/2013
  12. 12. Copyright © 2012 BSI. All rights reserved. 12 Helping organizations perform better and maximize operating efficiencies Our business growth standards can help you achieve: • More efficient ways of working • Better cost control • Faster and more effective implementation of working practices Standards are flexible and scalable to your business from SME‟s to multi-nationals Independent research proves standards get results, driving revenue up and costs down 6/28/2013
  13. 13. Copyright © 2012 BSI. All rights reserved. 13 Monitoring what you do + Identifying ways you can improve + Involving your employees in all your processes + Driving up quality in what you do = IT Service Management Performance Portfolio Product Certification Integrated Management Systems Collaborative Relationships Project Management Complaints Management Asset Management Customer Satisfaction Quality Management Organizations working at maximum efficiency
  14. 14. Copyright © 2012 BSI. All rights reserved. 14 Helping organizations reduce risk to protect brand reputation BSI‟s risk based solutions are designed to help organizations: • Mitigate risk • Improve business resilience • Meet customer requirements • Fulfill regulatory and statutory obligations Our solutions help build stakeholder confidence and create more resilient organizations so they continue to operate whatever the incident or crisis 6/28/2013
  15. 15. Copyright © 2012 BSI. All rights reserved. 15 Balancing risk / opportunities + Improving post-crisis recovery time + Meeting customers expectations + Adapting to regulations = Protecting your reputation
  16. 16. Copyright © 2012 BSI. All rights reserved. 16 Helping organizations save money, energy and the environment Our standards can help you by: • Identifying the business impact on the environment and community • Understanding relevant legislation • Implementing robust policies to improve resource efficiency Providing a framework, whatever your size, sector or location to drive costs down, whilst improving your reputation and meeting your CSR goals. 6/28/2013
  17. 17. Copyright © 2012 BSI. All rights reserved. 17 Providing a framework for sustainability + Delivering environmental benefits + Contributing to economic and social development + Improving resource efficiency = Helping you benefit from significant cost savings
  18. 18. Copyright © 2012 BSI. All rights reserved. 18 BSI‟s offer to the medical devices industry. Over 70% of the top medical device manufacturers worldwide work with BSI as a Notified Body, because we offer: • Comprehensive solutions for regulatory requirements • Audit of quality and manufacturing processes • Medical device clinical and regulatory courses • Ongoing compliance through BSI Entropy™ Software 6/28/2013
  19. 19. Copyright © 2012 BSI. All rights reserved. 19 What we do... 6/28/2013
  20. 20. Copyright © 2012 BSI. All rights reserved. 20 Shape Together with independent experts we shape the standards of excellence across products, processes and business potential Share We share our standards in the format you need, from paper to interactive digital content Embed Our trainers transfer the knowledge your people need to embed our standards into your organization Assess Our assessors understand your business and give you proven ways of measuring excellence, so you can promote it confidently Support We support you with the knowledge and tools you need to recognize excellence and continually improve… BSI helps organizations embed excellence and reap the benefits 6/28/2013
  21. 21. Copyright © 2012 BSI. All rights reserved. 21 Share Embed Assess Support BSI has over 100 years experience in developing standards together with panels of experts from • Business • Government bodies • Trade associations • Consumer groups Shape Shaping standards for the issues of today and tomorrow BSI originated the majority of the most widely used and implemented international standards, including: • Quality Management (ISO 9001) • Information Security (ISO/IEC 27001) • Health & Safety (OHSAS 18000) • Environment Management (ISO 14001) • Business Continuity (ISO 22301) We offer an open transparent consensus process for standards making either at national and international level or at the less formal private and industry sponsored level Over 30,000 current standards in portfolio and over 2,500 published each year 6/28/2013
  22. 22. Copyright © 2012 BSI. All rights reserved. 22 Share Embed Assess Support Shape Sharing knowledge to drive growth BSI offers a range of products and services to make standards easy to use: • Traditional paper or soft pdf formats available online • State-of-the-art publishing platform to enable dynamic sharing of standards within your organization • British Standards Online, available 24/7 updated daily providing access to every standard • Flexible licensing options to share individual standards across your entire organization • BSI membership provides access to our dedicated knowledge services and update system 6/28/2013 Available 24/7 30,000+ Standards
  23. 23. Copyright © 2012 BSI. All rights reserved. 23 Share Embed Assess Support Shape Embedding knowledge to improve BSI‟s experienced trainers transfer their knowledge so you can embed standards into your organization. We offer: • Public training which allow you to network with your peers • Tailored courses, suited to your organization and at your offices • Online training and free webinars available to you any time “Our recent experience of working closely with BSI to deliver bespoke, in-company training has been excellent. The commitment and enthusiasm shown by the BSI team to understand our business and then design the training package was commendable. The trainers were knowledgeable, friendly and they adapted their delivery style according to the group.” Coca Cola Enterprises 6/28/2013
  24. 24. Copyright © 2012 BSI. All rights reserved. 24 Share Embed Assess Support Once assessed, we provide you with globally recognised marketing tools for you to actively promote your excellence Shape Assessing your progress to build confidence Our “Learning Advantage” assessor training ensures our people continually develop We match our assessors „ industry experience to your needs, providing: • An in-depth assessment of your organization • BSI “Excellerator Report” – benchmarking your performance against similar organizations and identifying risks that may prevent you from achieving your true potential • Ongoing support through training, self assessment tools, product testing, workflow tools, compliance software 6/28/2013
  25. 25. Copyright © 2012 BSI. All rights reserved. 25 Shape Share Embed Assess Support 50% Reduction in implementation time 90% Compliance audit success rate Retaining the standard to achieve your true potential BSI makes it easier to drive continual improvement and deliver long term excellence through our proprietary risk and compliance software tools: • BSI Entropy™ Software – management system solution for quality, environmental and health and safety management across single or multi-site organizations • Supply chain risk and compliance based solutions, supply chain intelligence and security solutions 6/28/2013
  26. 26. Copyright © 2012 BSI. All rights reserved. 26 69% 51% 50% 50% 39% 3% 2% 2% 1% 1% 1% Source: GfK Consumer Panel Research BSI Kitemark™– a marketing asset to promote confidence amongst your clients • BSI tests products and services and issues its Kitemark to those that make the grade • BSI‟s Kitemark™ has a special place as a trust-mark in the minds of the British consumer • Consumer awareness of the BSI Kitemark™ remains high at 72% • Widely acknowledged as standing for safety, reliability, trust & tried & tested • A truly effective marketing tool to instil confidence and differentiation in your products 6/28/2013
  27. 27. Copyright © 2012 BSI. All rights reserved. 27 BSI Entropy™ Software 28/06/2013 • Designed to accelerate the journey to implementation and maintenance of ISO management systems for quality, environmental, and health and safety standards • Highly configurable solution with 5 key modules which can function independently to target specific issues or as an integrated whole to provide a full management system solution • Automates key activities of the Plan-Do-Check-Act cycle • Helping organizations worldwide to improve their business performance as it delivers greater control, visibility, assurance and accountability while reducing risk, incidents and costs. • An on-demand solution that meets the varied needs of small businesses to large, global organizations • In use in over 14,000 customer sites in over 100 countries
  28. 28. Copyright © 2012 BSI. All rights reserved. 28 Supply Chain Solutions • BSI is an industry leader in supply chain security solutions and advisory services • Trusted by Government Agencies and Fortune companies in the Retail, Pharmaceutical, Hi-Tech, Aerospace and Transportation Sectors • Provider of automated tools based on proprietary, intelligence-based risk analysis integrated with companies‟ supplier communication and assessment protocol • Expert , real-time visibility to specific supply chain exposures such as cargo disruption, supplier security, and country demographics • Streamlined, actionable reporting helps 1) manage compliance to various government security schemes and 2) mitigate risks in the global supply chain • Data collection and insight facilitates and expedites C-TPAT/PIP/AEO compliance and certification 6/28/2013
  29. 29. Copyright © 2012 BSI. All rights reserved. 29 Why you should trust BSI... 6/28/2013
  30. 30. Copyright © 2012 BSI. All rights reserved. 30 Some of our most recognized clients 6/28/2013
  31. 31. Copyright © 2012 BSI. All rights reserved. 31
  32. 32. Copyright © 2012 BSI. All rights reserved. 32
  33. 33. Copyright © 2012 BSI. All rights reserved. 33 9.25/10 Average client satisfaction score for BSI Assessors 65% Choose BSI based on past experience Listening to our clients • We‟re constantly listening to our clients via our ongoing satisfaction surveys • Here‟s what some of them are saying about us: 6/28/2013
  34. 34. Copyright © 2012 BSI. All rights reserved. 34 National and sector/scheme accreditations held worldwide Global accreditations International Accreditation Forum SCC (Canada) JAB (Japan) HKCAS (Hong Kong) JIPDEC (Japan) SAI – Social Accountability JAS-ANZ (Australia)ENAC (Spain)EMA (Mexico) INMETRO (Brazil) RvA (Netherlands) UKAS (UK) KAB (Korea) SAC (Singapore) TAF (Taiwan) CNAS (China) NABCB (India) Dakks (Germany) RSPO - Round table on Sustainable Palm Oil IATF - Automotive ITSMF – IT Service Management BSI is also a member of the Independent International Organization for Certification (IIOC) BSI‟s accreditations 6/28/2013
  35. 35. Copyright © 2012 BSI. All rights reserved. 35 BSI initial assessment process Stage 1 Assessment Stage 2 Assessment Contact BSI Certification • • 02 294 4899-92 • Ask your Customer Service • Assessment of planning the MS • Documentation review • Assessment of the implementation of the MS • Assessment of risk management • Certification recommendation • Certification review process • Corrective action process • Continuing assessment
  36. 36. Copyright © 2012 BSI. All rights reserved. 36 Steps to certification Step 1 Step 2 Step 3 Step 4 Step 5 Step 5a Step 6 Step 7 Step 8 INITIAL ENQUIRY QUOTATION PROVIDED APPLICATION SUBMITTED ASSESSMENT TEAMAPPOINTED PRE-AUDITREVIEW PRE-ASSESSMENT (OPTIONAL) INITIAL ASSESSMENT REGISTRATION CONTINUALASSESSMENT On successful completion certificate is issued Your certificate is maintained via a programme of continuing assessment
  37. 37. Copyright © 2012 BSI. All rights reserved. 37