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BOLO2010 Burlingham

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3P Track

3P Track

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Transcript

  • 1.  
  • 2. GOOD QUESTION What is it that makes a company GREAT ?
  • 3.  
  • 4. WANTED
  • 5. The business equivalent of charisma WHAT IS MOJO?
  • 6.  
  • 7. THE ORIGINAL SMALL GIANT
  • 8. THE SIX CRITERIA
    • The owners have reached a crossroads and made a CHOICE .
    • The company is recognized by its peers as being the BEST at what it does.
    • The company has been singled out for its CONTRIBUTIONS to its community.
    • The company has been consistently PROFITABLE for 15-20 years.
    • The company is “HUMAN-SCALE” .
    • The company has MOJO .
  • 9.  
  • 10. #1: THE LEADER FACTOR
    • The owners and leaders know WHO they are, WHAT they want out of business, and WHY .
  • 11. ARI WEINZWEIG AND PAUL SAGINAW
  • 12. GARY ERICKSON
  • 13.
    • The companies are ROOTED in the communities in which they do business.
    #2: THE COMMUNITY FACTOR
  • 14. THE MONA LISA PRINCIPLE
  • 15.
    • The companies enjoy close, PERSONAL ties with customers & suppliers.
    #3: THE CUSTOMER/SUPPLIER FACTOR
  • 16. HER CUSTOMERS, HER PEOPLE
  • 17.
    • The customers come second. The EMPLOYEES come first.
    #4: THE EMPLOYEE FACTOR
  • 18.  
  • 19.  
  • 20. FUN, FLAVORFUL FINANCE
  • 21.
    • Trust and track—not command and control.
    ADDENDUM TO FACTOR #4
  • 22. PIZZA ON PURPOSE
  • 23.
    • The companies have a sound business model and protect their GROSS MARGINS .
    #5: THE (MISSING) MARGIN FACTOR
  • 24. ONE FATEFUL DECISION
  • 25.
    • The owners and leaders are in LOVE with what their companies do.
    #6: THE PASSION FACTOR
  • 26.
    • the soul of an artist …
    … whose means of expression happens to be business
  • 27. LOVES BEER
  • 28. LOVES BEING A HOST
  • 29. LOVES BOXES
  • 30.
    • You can’t take care of others unless you take care of yourself first.
    ADDENDUM TO FACTOR #6
  • 31. Time Out
  • 32. P% – D% = Net Promoter Score
  • 33. Why That Matters To You
  • 34. www.smallgiants.org