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IT Support Analytics = Better Decisions

by on Jan 25, 2013

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Learn how Indiana University leveraging IT service management data strategically to improve service delivery, grow their service offering, and strategically support the institutional initiatives.

Learn how Indiana University leveraging IT service management data strategically to improve service delivery, grow their service offering, and strategically support the institutional initiatives.

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IT Support Analytics = Better Decisions IT Support Analytics = Better Decisions Document Transcript