New branding flexible working presentationPresentation Transcript
Flexible Working Lee Tebby Technology Specialist Business Link Home Sweet Home Working Presentation November 2010
Agenda Introduction Case Studies The “Technology” Bit Benefits of Flexible Working
CLOUD COMPUTING MOBILE EMAIL VIDEO CONFERENCING WORKING HOURS HOME WORKERS IT’S THE LAW!!! HOT DESKING
What do you need? Desk/Table/Sofa/Bed PC/Notebook/Mac Internet Connection Printer Phone/Mobile Email/Fax/Phone Office Applications Customer Relationship Management Stock Control Accounts Website Maintenance/Updates Print What can you do?
SOUTH WEST BUSINESS SURVEY Farming Manufacturing Legal Hospitality/Tourism Construction Business Services Design/Advertising Marketing/Web Employers from 47 Companies 60% Increased Staff Retention 70% Reduced Business Travel 71% Improved Customer Service 76% Saw Savings in Fuel Costs 78% Increased Productivity Employees from 47 Companies 83% Reduction in Unproductive Commuting 84% Improved their Work/Life Balance 89% Got More Work Done 93% Work More Effectively Future Work Forum at Henley Business School SustainITCharity
Did You Know? In a survey of 11,000 UK businesses – 16% of workers had considered resigning from their current job due to the length of commuting time.
Scary But True! Price Waterhouse Cooper published an article at the beginning of 2010 stating that 50% of males and 20% of females expected to watch World Cup football matches during office hours.
Carbon Footprint Reduce CO2 emissions with remote working or video conferencing. Replacing 75-80 Watt PCs with energy efficient 20 Watt thin-client terminals reduces power consumption.
Can You Justify The Cost? The CBI survey showed that 75% of managers believe that their flexible workers are more productive. Research by The Times Newspaper showed savings of 30% on office space could be made by operating a flexible working practise.
Case Study Posterscope Outdoor Advertising Company Uses mobile tethering for remote access into a suppliers booking system. Benefits from a competitive advantage of booking billboards whilst working in the field, ensuring they get the best possible campaign visibility for their clients.
Case Study Road Runner Express Courier Company Uses a Blackberry device to keep informed of collections and deliveries. Benefits from improved customer service by being able to respond to enquiries whilst out of the office. Also gains an additional 1 hour per day by doing paperwork on the move rather than back home each night.
The “Technology” Bit
What technology? Wireless Networking Virtual Private Networks (VPN) Remote Access Mobile Working Voice Over IP (VoIP) Cloud Computing Email/Fax/Phone Office Applications Customer Relationship Management Stock Control Accounts Website Maintenance/Updates Print What can you do?
WIRELESS NETWORKING Home Networking Small Office Networks Public Areas Meeting Rooms Hotels Pubs/Restaurants Conference Venues Bluetooth Wireless Line of Sight Hotspot Public Area Network TYPES OF WIRELESS
WIRELESS SPEEDS Public Service Telephone Network (28Kbps – 56Kbps) Public Area Network (??? - ???) 802.11a (54Kbps – 54-Kbps) General Packet Radio Service (56Kbps – 56Kbps) Universal Mobile Telecommunication System (250Kbps – 384Kbps) Asynchronous Digital Subscriber Line (256Kbps – 8Mbps) 802.11b (11Mbps – 11Mbps) ADSL2 (8Mbps – 20Mbps) 802.11g (54Mbps – 54Mbps) 802.11n (104Mbps – 104Mbps)
WIRELESS SECURITY Wired Equivalent Privacy Introduced in 1997 with 802.11 Serious vulnerabilities found in 2001 Can be cracked in minutes Wi-Fi Protected Access Replaced WEP in 2003 Replaced by WPA2 in 2004 WPA2 mandatory since Sept 2006 Extensible Authentication Protocol Certified in 2010 Enterprise Class WPA2
VIRTUAL PRIVATE NETWORKS Home Workers Mobile Workers Inter-Branch Communication Supplier/Customer Links Modems Routers Data Cards USB Dongles Mobile Tethering Data Encryption Secure Socket Layer (SSL) ISA Server/Gateway Firewall TECHNOLOGY USED SECURITY
REMOTE ACCESS Home Workers Mobile Workers Remote Support Staff Virtual Private Network (VPN) Remote Desktop Protocol (RDP) Web Based Tools Thin Client – Citrix/Terminal Services Virtualisation – VMware/Microsoft Portals - SharePoint REMOTE CONNECTIVITY TECHNOLOGIES
MOBILE WORKING Email Calendar Contacts Office Documents Satellite Navigation Apple iPhone Android Windows Phone Blackberry Nokia Intellisync Nokia Mail for Exchange Digital Certificates Anti Virus Remote Device Management MOBILE PLATFORMS SECURITY CONSIDERATIONS
VOICE OVER IP It’s Free Phone Calls You Just Need Skype How Many Of You Have Played This? Who Here Has Heard These Statements? NOT EXACTLY TRUE!
VOICE OVER IP Home Workers Branch Offices Field Workers Tesco Internet Phone Skype Microsoft NetMeeting Kinect Video Chat ADSL VoiceFlex Quality of Service (QoS) Power over Ethernet (PoE) USING VoIP THE WORDS JUMBLED UP GET VIA THE INTERNET TECHNOLOGY TIPS THE WORDS APPEAR IN THE CORRECT ORDER
VOICE OVER IP Pros Plug & Play Telephone System Modular Scalable On Premise or Hosted Solution Advantages Site to Site Calls ARE Free Home Workers to Office Calls ARE Free SIP Trunks Enable Local STD Numbers Seamless Roaming Using Wi-Fi Soon/Now FoIP Now Possible Cons Not FREE Calls Free Services Are Limited Not A Replacement – An Enhancement
CLOUD COMPUTING Subscription Based Services Software Hosted via the Internet Initial Setup Monthly Subscription Software as a Service (SaaS) Messaging Collaboration Customer Relationship Management (CRM) Enterprise Resource Planning (ERP) Accounts Software Voice Over IP (VoIP) Backup Software Public Clouds & Private Clouds Amazon Elastic Compute Cloud (EC2) Microsoft Hyper-V Cloud
The Benefits More Productive & Efficient Flexibility (Work/Life Balance) Pay as you Go Cost Savings (Calls, Travel, Software) Your Customers Are Doing It SO ARE YOUR COMPETITORS!