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Information Literacy meets Web 2.0 : good
news for Business Librarians?
Information Literacy and the educational background
What is Web 2.0 anyway?
Business and Web 2.0
What it means for us
Good news for Business
Learning & teaching methods
Information literacy is knowing when and
why you need information, where to find
it, and how to evaluate, use and
communicate it in an ethical manner.
CILIP definition, 2004
SCONUL 7 Pillars
Recognising need for information
Distinguishing sources and access
Constructing search strategies
Locating and accessing
Comparing & evaluating
Organising, applying and communicating
Synthesising and adding new knowledge
Our buildings and services say “I am to be admired, not used!”
We have to let them carve out
their own information landscapes
http://www.flickr.com/photos/lausanne/350038095 photo by
“The librarian as
information priest is
as dead as Elvis.”
(George M.Needham at ALA
How do we react?
Teach Google and Google Scholar as
legitimate sources where appropriate
Watch and recommend Google Print as a
source of full text
Find the ideal metasearch engine…..
Become Information Gurus and
recommend other search engines as
But there’s more……
What is Web 2.0 ?
What has Web 2.0 to do with Business?
“Markets are conversations”
Business needs to listen and
use these communications
General Motors use them and
say it gives direct line of
communication with buyers
“If you want to lead, blog”
COO/President of Sun
Business Review Nov 2005
“Hyperlinks subvert hierarchy. The Net will
wear away institutions that have forgotten
how to sound human and how to engage in
(Pew Internet & American Life Project 2006)
This is an opportunity…
Let’s join in and engage the Net generation
where they are
Web 2.0 makes it easier for us to make our
sites and materials more visual and attractive
We can foster deep and active learning
methods and peer-based learning
What it means for us
New ways of working
to a Social Library
Library Instruction Wiki
Library 2.0 in 15 Minutes a Day
Why is this important for engaging
How will our Information Literacy
teaching be affected?
Teaching in the Age of the
More awareness of how information is
Better screen literacy and a sense of context
Doing search strategies and keywords in an
ocean of information
Be a detective, always sceptical and able to
think critically, evaluating, reflecting and
Using material ethically
The “blogosphere” is Need to teach best sources for
becoming like a global searching blogs
brain and is a vital part of e.g.Google Blog Search
Blogs are current and a
valid information source to Need to teach how to evaluate
get views and insights a blog
about a subject e.g. Kathy Schrock’s Guide for
Educators Critical Evaluation
Surveys & Resources
Blogs help writing skills, encourage community and
reflection, and aid deep learning
Can be used in our teaching and could collect student
content into the teacher’s aggregator
Blogger or Blackboard?
RSS feeds allow researchers to
subscribe to regular content from news
services and relevant content from
Use Wikipedia as a Wikis encourage group
legitimate starting point work and peer review
measured against other Which software to use -
reference sources, Moodle, PBWiki, or
understanding its Blackboard?
Teach ways of searching Use to deliver tours, or
for podcasts e.g.Yahoo specific information,
http://podcasts.yahoo.com/ Can use iTunes, which
allows users to jump around
Useful for academics and
librarians who have
Allows students to time-shift
Can be used in a car, while
Del.icio.us as a research tool
helps students to organise what they find
and bookmark easily, accessible
encourages them to tag, which is central
to the linking of ideas, and aids sharing
Tagging as part of critical thinking, making
links which involve evaluation, categorising,
and formulating keywords.
Assisting an understanding of subject
headings and summarising a topic
Tagging of catalogue items. E.g. University
of Pennsylvania PennTags
LibraryThing could encourage reading
and sharing of favourites
Create our own YouTube and iTunes videos
for promotional programmes and tutorials
Use YouTube material in our teaching to
“Information literacy increasingly should not be
considered a given….the information literacy skills of
new students are not improving as the post-1993
Internet boomlet enters college….in a sea of user-
created content, collaborative work, and instant
access to information of varying quality, the skills of
critical thinking, research, and evaluation are
increasingly required to make sense of the world”
Horizon report, 2007
The Web 2.0 challenge to Information
The needs of the Google We must
generation, reinforced by the Spend more time teaching
developing Web 2.0 how information is created
information environment, are and communicated.
increasing the importance of Help to develop a sense of
Information Literacy. context.
Encourage scepticism and
We should trial Web 2.0 ability to evaluate.
tools to help us to connect Guide toward assimilation,
with this generation. deep thinking, reflection.
Remember the software can Ethical use of material.
be like a free kitten!
We can play a key role in creating
information literate citizens
We are ideally placed to investigate and use
Web 2.0 tools to encourage reflective
We have a whole new set of tools to enliven
It’s a world of perpetual beta so let’s
experiment! Using these tools we need only
be constrained by our imagination to engage
our users as never before!
Web 2.0 cartoons from blaugh.com
Photos from flickr and Microsoft Clip Art