NS1 2.4 Relationships

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Bishop Kenny NJROTC NS1 Relationships

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NS1 2.4 Relationships

  1. 1. UNIT 2 CHAPTER 4 Relationships 1
  2. 2. Building on Respect Respect for others is the foundation of our civilized culture. If you own a dog, If you are in a you keep it off your library, you don’t neighbors’ lawn talk loudly out of out of respect. respect. 2
  3. 3. Respect The attention, regard, and consideration given to people and their rights, property, and ideas 3
  4. 4. Respect means accepting differences—tolerating and valuing other people and their customs, culture, attitudes, and beliefs. 4
  5. 5. On what foundation does our civilized culture rest? A. Trust in ourselves B. Passion for service C. Respect for others D. Education for all 5
  6. 6. On what foundation does our civilized culture rest? A. Trust in ourselves B. Passion for service C. Respect for others D. Education for all 6
  7. 7. Establishing and Demonstrating Mutual Respect You may have heard some people say that “respect is earned.” To be effective, a leader must earn respect from the members of his or her group. 7
  8. 8. Americans believe that every human being has basic, inherent value and rights. 8
  9. 9. The Declaration of Independence... "...all men are created equal...with certain unalienable Rights…" 9
  10. 10. This means that people don’t need to “earn” these things; they are born with them and cannot justly be deprived of them. 10
  11. 11. As a citizen, you are obliged to respect the rights of others; likewise, they as citizens are obliged to do the same for you. 11
  12. 12. Respect must be returned; it must be mutual. It is the two-way relationship that develops after the lines of communication are open and trust develops between people or groups. 12
  13. 13. Supervisor Police Officer Family Friends Teacher Mutual respect is what makes all relationships run smoothly—between friends, student and teacher, husband 13 and wife, or any other group of people.
  14. 14. What historical document states, “We hold these truths to be self-evident, that all Men are created equal”? A. Preamble to the U.S. Constitution B. Monroe Doctrine C. Declaration of Independence D. Emancipation Proclamation 14
  15. 15. What historical document states, “We hold these truths to be self-evident, that all Men are created equal”? A. Preamble to the U.S. Constitution B. Monroe Doctrine C. Declaration of Independence D. Emancipation Proclamation 15
  16. 16. People develop respect for others when they feel that others respect their personal dignity. 16
  17. 17. Personal Dignity The internal strength that helps people feel connected, worthwhile, and valued 17
  18. 18. Personal dignity is closely linked to a person’s self-worth. A lack of respect breaks down personal dignity. 18
  19. 19. A breakdown of respect leads to a number of negative social behaviors, including: • Crime • Substance • Child abuse neglect • Family disruption • Political • Suicide discontent 19
  20. 20. Respect is a powerful force, and a society cannot function if its members do not establish and practice mutual respect. 20
  21. 21. Can you think of any examples of societies or groups in which a lack of mutual respect led to upheaval or disaster? 21
  22. 22. When a person experiences the strength that comes from feeling connected, worthwhile, and valued, he/she has _______. A. personal dignity B. mutual respect C. inherent rights D. tolerance for others 22
  23. 23. When a person experiences the strength that comes from feeling connected, worthwhile, and valued, he/she has _______. A. personal dignity B. mutual respect C. inherent rights D. tolerance for others 23
  24. 24. Ways of Showing Respect The easiest way to show respect is simply to be courteous or use your manners. 24
  25. 25. Showing respect can be as simple as saying: • “Please” when you ask for something • “Thank you” when you receive something • “Excuse me” if you accidentally bump into someone • “Yes (or no) sir” or “Yes (or no) ma’am” to adults • “Good morning” or “Good afternoon,” especially to people older than you are. 25
  26. 26. Other examples of personal respect include: • Holding the door for an elderly person or a child • Standing when an older person enters the room • Not interrupting people • Not using a cell phone while you’re conversing with someone face-to-face 26
  27. 27. Other examples of personal respect include: • Not chewing gum or eating loudly while conversing with someone • Taking off your hat or cap when you’re indoors • Taking off a glove before you shake someone’s hand • Removing your sunglasses before speaking to someone. 27
  28. 28. You show respect on a professional as well as personal basis by: • Dealing with people in a cooperative way • Communicating clearly • Listening actively • Giving constructive feedback • Being flexible • Creating opportunities to teach and learn 28
  29. 29. You show respect on a professional as well as personal basis by: • Sharing behaviors and feelings • Viewing situations as win-win scenarios • Using inclusive language (for example, saying “we” instead of “you” or “they”). 29
  30. 30. To show respect on a personal level, you can simply _______. A. adapt to the situation B. refrain from talking C. imitate another person D. use your manners 30
  31. 31. To show respect on a personal level, you can simply _______. A. adapt to the situation B. refrain from talking C. imitate another person D. use your manners 31
  32. 32. Is it respectful or disrespectful to wear your sunglasses when talking to someone? A. Respectful B. Disrespectful 32
  33. 33. Is it respectful or disrespectful to wear your sunglasses when talking to someone? A. Respectful B. Disrespectful 33
  34. 34. The Values of Tolerance and Understanding Tolerance means understanding and standing up for people’s differences and helping ensure that everyone receives 34 equal treatment.
  35. 35. Tolerance Respect for people’s differences and values 35
  36. 36. You might say tolerance and mutual respect are like a two-way street. The traffic moves both ways: You show tolerance for others and they show tolerance for you. 36
  37. 37. You may encounter barriers which will hinder your ability to live and perform in a mutually respectful environment. Among these barriers are: • Prejudice • Discrimination • Failure to value diversity 37
  38. 38. What term is used to refer to respect for people’s differences and values? A. Diversity B. Tolerance C. Equality D. Allegiance 38
  39. 39. What term is used to refer to respect for people’s differences and values? A. Diversity B. Tolerance C. Equality D. Allegiance 39
  40. 40. Prejudice The word PREJUDICE is exactly what it sounds like; PRE-JUDGE. It causes you to assume you have a person or a situation figured out in advance—before you even talk to the person or see the situation for yourself. 40
  41. 41. Prejudice An unfair opinion or judgment of a person or a group of people 41
  42. 42. Prejudice is an irrational way of thinking—it doesn’t permit reflection and is usually based on limited experience, hunches, or hearsay, 42 rather than on facts.
  43. 43. Hearsay Rumor; something heard from others with no evidence that it is true 43
  44. 44. Prejudices are so common that we sometimes take them for granted. That can be not only hurtful; it can be downright dangerous. 44
  45. 45. Which of these statements is inaccurate regarding prejudice? A. It is based on hearsay and a narrow range of experience instead of facts. B. It means making a decision about someone in advance. C. It results from rational thought and allows for reflection. D. It is very common and often taken for granted. 45
  46. 46. Which of these statements is inaccurate regarding prejudice? A. It is based on hearsay and a narrow range of experience instead of facts. B. It means making a decision about someone in advance. C. It results from rational thought and allows for reflection. D. It is very common and often taken for granted. 46
  47. 47. Prejudices can lead you to make blanket assumptions about an entire group of people rather than looking at them as individuals. For example, how would you respond if someone said to you, “Athletes are stupid?” 47
  48. 48. You could roll your eyes and nod, as if in agreement, but if overcoming prejudice were your goal, you’d respond very differently. 48
  49. 49. You’d have to think logically and ask yourself a series of questions such as these: • Who made the statement? • Is it someone who plays sports or not? • Does the person know any athletes? 49
  50. 50. You’d have to think logically and ask yourself a series of questions such as these: • Who made the statement? • Is it someone who plays sports or not? • Does the person know any athletes? • On what grounds did the person make the claim about athletes’ intelligence? • Does he or she have access to all athletes’ school transcripts? 50
  51. 51. You’d have to think logically and ask yourself a series of questions such as these: • Do you know of evidence to disprove the claim? • Do you know any smart athletes? • Or have you read about any great athletes who were also top scholars? • If you don’t personally know any athletes, is it a good idea to automatically accept another person’s opinion as fact? 51
  52. 52. If you were attempting to free yourself from prejudice and heard someone make a statement about a particular group of people, which of these questions would be LEAST enlightening to you? A. Does this speaker have a great deal of experience or knowledge about the subject? B. Can I come up with any evidence of my own to disprove the statement? C. Should I automatically accept someone else’s opinion as fact? D. Have I heard anyone else say something similar about this group of people? 52
  53. 53. If you were attempting to free yourself from prejudice and heard someone make a statement about a particular group of people, which of these questions would be LEAST enlightening to you? A. Does this speaker have a great deal of experience or knowledge about the subject? B. Can I come up with any evidence of my own to disprove the statement? C. Should I automatically accept someone else’s opinion as fact? D. Have I heard anyone else say something similar about this group of people? 53
  54. 54. Reasons For Prejudice People aren’t born PREJUDICED. 54
  55. 55. PREJUDICE is a learned trait. Like the song from the musical South Pacific says “You have to be taught to hate.” You pick it up from the messages society sends. 55
  56. 56. People develop prejudices for several reasons. One is fear. People are capable of fearing other people, ideas, or cultures different from their own. 56
  57. 57. True or False: Prejudice is learned, not innate behavior. 57
  58. 58. True or False: Prejudice is learned, not innate behavior. True 58
  59. 59. Another reason for prejudice is a group’s feelings of superiority toward members of other groups—whether the feelings are racial, ethnic, or religious. 59
  60. 60. Sometimes it’s a question of men versus women. 60
  61. 61. Misunderstanding is another source of prejudice. An innocent gesture or word in one culture can be an insult in another. 61
  62. 62. For example, in America, putting your feet up on a desk can show that you are feeling relaxed and friendly, whereas in the Middle East, showing someone the bottoms of your shoes is a grave affront to Muslims, who see the foot as unclean. 62
  63. 63. Still another reason is perceptions of history. People and groups often remember the wrongs done to them far better than they remember the wrongs they’ve done to others. 63
  64. 64. Perhaps you had a bad experience with a member of another group. You then proceed to blame all members of that group for what one person did in the past. 64
  65. 65. At a broader level, many ethnic and religious groups around the world have a long history of disagreements with each other over land, resources, and political power. They’ve fought bitter wars with atrocities on both sides. 65
  66. 66. True or False: Certain gestures or behaviors have different meanings in different countries. 66
  67. 67. True or False: Certain gestures or behaviors have different meanings in different countries. True 67
  68. 68. Discrimination One danger of PREJUDICE is that it can lead to DISCRIMINATION. 68
  69. 69. Discrimination Unfair treatment based on prejudice against a certain group 69
  70. 70. Discrimination is often based on perceived traits such as: • Skin color • Gender • Age. But the possibilities are endless. 70
  71. 71. Left-handed Overweight What counts are the feelings of the person being discriminated against—and your efforts to treat that individual no differently than you treat anyone else. 71
  72. 72. If someone compliments you on your new winter coat and says you have “discriminating taste,” that’s a good thing. It means that you tend to seek out the quality things in life. 72
  73. 73. If someone says you’re “discriminatory” in your attitudes, watch out. You may be picking your friends on the basis of something other than their character, actions, or personalities. You may be judging them on the basis of stereotypes. 73
  74. 74. True or False: To have discriminating taste is to have the ability to distinguish quality in things. 74
  75. 75. True or False: To have discriminating taste is to have the ability to distinguish quality in things. True 75
  76. 76. To be called _______ is to be perceived as having prejudiced views. A. discriminating B. discriminatory C. discretionary D. discrete 76
  77. 77. To be called _______ is to be perceived as having prejudiced views. A. discriminating B. discriminatory C. discretionary D. discrete 77
  78. 78. A stereotype can be negative or positive. It’s a picture you carry around in your head about a thing or person, without ever questioning its validity. 78
  79. 79. Stereotype An idea or a concept that is based on oversimplified assumptions or opinions, rather than on facts 79
  80. 80. Assumptions based on stereotypes. A kitten is a cuddly creature. A pit bull is a vicious dog. Are all pit bulls vicious? Are all kittens cuddly? Or are these labels basis on limited experience or stories in the media? 80 How true are the stereotypes?
  81. 81. True or False: A stereotype is always a negative idea or concept. 81
  82. 82. True or False: A stereotype is always a negative idea or concept. False 82
  83. 83. Diversity When someone says that American society values diversity, that means Americans encourage variety and live in a society that respects differences among people. 83
  84. 84. Diversity Variation or difference 84
  85. 85. Women’s Suffrage Civil Rights 1950s and early 20th century 1960s Since these movements, America has made progress in granting equal rights to all its citizens. 85
  86. 86. Americans practice this freedom regardless of their gender, age, race, ethnicity, national origin, religion, family status, sexual preference, or physical ability. 86
  87. 87. The struggle for mutual respect, however, is still waged in the United States and all modern countries to become more tolerant and open societies. 87
  88. 88. What American decade(s) saw the greatest progress in civil rights? A. 40s B. 50s-60s C. 70s D. 80s-90s 88
  89. 89. What American decade(s) saw the greatest progress in civil rights? A. 40s B. 50s-60s C. 70s D. 80s-90s 89
  90. 90. Religious Respect Jewish slaves in Protestants/Catholics Egypt Religious intolerance has ignited conflict after conflict throughout human history. 90
  91. 91. Religious respect is so important because it involves making a conscious effort to respect the beliefs—or nonbeliefs—of others. It’s not condoning or condemning but just respecting others’ rights. 91
  92. 92. Religious Respect Honor for the right of other people to hold their own personal religious beliefs 92
  93. 93. Gender Stereotypes Have you ever heard someone say that boys aren’t supposed to cry? Or that girls are no good in science? If you’re a boy, do people assume you love sports? If you’re a girl, does everyone assume you like to cook? If so, you’re experiencing gender stereotyping. 93
  94. 94. Gender Stereotyping The practice of thinking about people in limited ways on the basis of whether they are male or female 94
  95. 95. Gender stereotypes cover cultural, social, psychological, and behavioral traits of males and females. 95
  96. 96. Gender equality is a complex issue that’s still evolving. The United States is working at how to be a just society—a society that practices justice—and as a free people, it is the duty of all Americans to seek “justice for all.” 96
  97. 97. Justice The fair and equal treatment of everyone under the law 97
  98. 98. True or False: To have religious respect is the same thing as approving of a religion. 98
  99. 99. True or False: To have religious respect is the same thing as approving of a religion. False 99
  100. 100. One of the earliest American beliefs is that in this country there should be “_______ for all,” meaning fair and equal treatment under the law. A. justice B. respect C. dignity D. tolerance 100
  101. 101. One of the earliest American beliefs is that in this country there should be “_______ for all,” meaning fair and equal treatment under the law. A. justice B. respect C. dignity D. tolerance 101
  102. 102. Gender stereotypes have at least two big problems. 1. You build your ways of dealing with people on the basis of false assumptions or 102 misleading mental images.
  103. 103. 2. Gender stereotypes make clear communication difficult, if not impossible. Without communication, there’s no understanding. With no understanding, there’s no respect. 103
  104. 104. How can you avoid stereotyping people by their gender? • Be sensitive to language that might contain gender stereotypes (“you guys,” “you gals,” etc.). • Don’t go with your gut reaction—it’s likely to be based on preconceptions. • Take time to think. • Avoid using hurtful words or expressions. • Don’t fall victim to peer pressure. • View everyone as an equal. 104
  105. 105. Think for yourself on gender issues. In the spirit of mutual respect, you need to be open-minded. Respect the ideas of adults in your life as well as those of your friends, then form your own opinions. 105
  106. 106. Gender stereotyping makes it hard to communicate, and without communication, there can be no _______, and therefore no respect. A. feeling B. discussion C. understanding D. empathy 106
  107. 107. Gender stereotyping makes it hard to communicate, and without communication, there can be no _______, and therefore no respect. A. feeling B. discussion C. understanding D. empathy 107
  108. 108. Demonstrating Tolerance Overcoming prejudice and discrimination begins with each individual, and the goal is to see people as people. 108
  109. 109. How do you know if you are showing tolerance and understanding towards other people? Ask yourself: Am I treating them the way I would want them to treat me? 109
  110. 110. How would you feel if others made fun of: • your skin color • ethnic background • hair color • religion 110 • the region of the U.S. you are from?
  111. 111. How would you feel if you were denied: • a place on the team • an education • a job • an opportunity simply because someone decided you belonged to the “wrong” group? 111
  112. 112. How would you feel if others refused: • To be friends with you • To eat in the school cafeteria with you • To live in the same neighborhood with you because of their prejudice? 112
  113. 113. If you wouldn’t like other people doing that to you, don’t do it to them. That’s the foundation of tolerance and mutual respect. 113
  114. 114. Tolerance and Mutual Respect Share our similarities Celebrate our differences 114
  115. 115. What question will help you decide if you are showing tolerance to others? A. “Is this how they would treat me?” B. “Is this the way I would like to be treated?” C. “Do they seem satisfied with this treatment from me?” D. “Is this how I would treat someone else?” 115
  116. 116. What question will help you decide if you are showing tolerance to others? A. “Is this how they would treat me?” B. “Is this the way I would like to be treated?” C. “Do they seem satisfied with this treatment from me?” D. “Is this how I would treat someone else?” 116
  117. 117. Improving Group Effectiveness Establishing mutual respect, being tolerant, and valuing diversity are important for individuals, but they’re equally important at the group or organizational level. 117
  118. 118. Working Toward Common Goals Did you ever push two bar magnets around on a tabletop? What happened as you brought them closer 118 together?
  119. 119. Either the magnets flipped away from each other the closer you placed them, or they snapped together, forming a bond. 119
  120. 120. All magnets are polarized—they have a south pole and a north pole. One pole is positive, and the other is negative. 120
  121. 121. If you bring two positive or two negative poles together, the magnets repel each other. If you put a negative and a positive pole close to each other, the magnets attract each other. 121
  122. 122. You can compare members of a team or group with magnets. If group members can’t communicate clearly and see a common goal, they tend to lack trust and respect for each other. Nothing productive will happen. 122
  123. 123. Members of a group or team bond and are ready to produce results when they have a clearly defined common goal and are able to communicate their plan of action to achieve that goal. 123
  124. 124. What is the result on a group if there is a clear goal and good communication about the plan of action? A. Tolerance B. Success C. Empathy D. Bonding 124
  125. 125. What is the result on a group if there is a clear goal and good communication about the plan of action? A. Tolerance B. Success C. Empathy D. Bonding 125
  126. 126. Benefits of Accepting Differences People often find it difficult to accept other people’s differences, and it seems to put them at odds with each other. 126
  127. 127. The benefits of accepting other people’s differences outweigh the drag that prejudicial thinking puts on team performance. 127
  128. 128. The best team is unified! No team can be whole while any of its members holds wrong assumptions, false impressions, and stereotypes about fellow team members. 128
  129. 129. Communication is key to breaking down the barriers and accepting others’ differences. 129
  130. 130. Tapping the talents, ideas, experiences, and ingenuity of a diverse group of people is very productive. 130
  131. 131. A team functions best if the members are _______. A. energetic B. intelligent C. unified D. organized 131
  132. 132. A team functions best if the members are _______. A. energetic B. intelligent C. unified D. organized 132
  133. 133. Diversity is a strength! A diverse group of people must trust and listen to each other. They must not only accept but also value their differences. 133
  134. 134. Remember the Titans T. C. Williams High School in Alexandria, Virginia. 134
  135. 135. Evaluating and Measuring Group Effectiveness How do you tell if your group or team is working effectively? 1. Establish clear goals. 2. Decide whether the group is meeting those goals. 135
  136. 136. Are team members devoting their efforts to the team’s task, or wasting them arguing among themselves over issues that have little or nothing to do with the task? 136
  137. 137. Team building is constantly seeking a measure of results—or movement toward results. 137
  138. 138. But you as a leader must measure, evaluate, and adjust as needed. Hitting the bull’s-eye might take a while, but you will finally make a direct hit. 138
  139. 139. For Greater Group Effectiveness: • Forgive mistakes quickly—People often learn more from failure than from success. • Hold members accountable—Every team member should have a role and should be responsible for carrying it out. • Foster trust and commitment—Both are essential to teamwork. • Don’t make excuses—Whining and placing blame are counterproductive. 139
  140. 140. For Greater Group Effectiveness: • Make the hard decisions—Winning doesn’t come easy. • Seek concrete answers and solutions—You can use them to measure effectiveness. • Respect differences—See them as a source of strength. • Constantly strive toward mutual respect— Respect is the glue that holds the group or team together. 140
  141. 141. To increase the effectiveness of the group, make sure that each member is _______. A. comfortable B. imaginative C. accountable D. predictable 141
  142. 142. To increase the effectiveness of the group, make sure that each member is _______. A. comfortable B. imaginative C. accountable D. predictable 142
  143. 143. Conflict in Groups Although groups can have any number of conflicts, they all boil down to three basic types of conflicts: • Perspective • Purpose • Practice 143
  144. 144. Conflict in Perspective Conflicts in perspective involve what people do and why they do it. It has to do with team members’ differing beliefs and values. 144
  145. 145. Conflict in Perspective The student who wants the highest-possible grade point average (GPA) believes that a college degree is GPA critical for success. 4.0 145
  146. 146. Conflict in Perspective A student who wants only a high school diploma, on the other hand, doesn’t think college is important. High School Diploma 146
  147. 147. Conflict in Perspective GPA High School 4.0 Diploma These two students’ values are different, and those values will determine how they act and react in a group. 147
  148. 148. If people try to solve perspective-level conflicts by ignoring or working around them, the conflicts will continue. The participants have not addressed the underlying issues. 148
  149. 149. Sometimes perspective-level conflicts are impossible to resolve. You then must agree to disagree and work out the best compromise possible. 149
  150. 150. Which of these types of conflict is NOT commonly found in groups? A. Conflicts in perspective B. Conflicts in practice C. Conflicts in performance D. Conflicts in purpose 150
  151. 151. Which of these types of conflict is NOT commonly found in groups? A. Conflicts in perspective B. Conflicts in practice C. Conflicts in performance D. Conflicts in purpose 151
  152. 152. Conflicts in _______ revolve around the reasons that people do what they do, generally because of their different values. A. performance B. purpose C. practice D. perspective 152
  153. 153. Conflicts in _______ revolve around the reasons that people do what they do, generally because of their different values. A. performance B. purpose C. practice D. perspective 153
  154. 154. Conflicts in Purpose Conflicts in purpose involve what people want to achieve. These conflicts arise when members can’t accept the team’s goals and objectives. 154
  155. 155. For example, one team member might say, “I don’t care what grade we receive on this assignment. I just want to get it done.” Another member might say, “I want us to put together an A+ presentation so that I will keep the highest GPA possible.” 155
  156. 156. Goals are easier to establish and change than team perspective. To deal with conflicts of purpose, the leader should set clear goals before the project begins—with input from team members. 156
  157. 157. Conflicts in Practice Conflicts in practice have to do with the team’s processes and procedures. If members can’t agree on: • when the team will meet • where it will meet • who will lead the meetings they have conflicts at the practice level. 157
  158. 158. A leader’s best bet in dealing with conflicts of practice is to set up operating procedures before the team begins its work. At the least, the leader can insist that practices and procedures support the team’s objectives. 158
  159. 159. What is the best way to prevent conflicts in purpose? A. The leader should consistently remind group members that his/her decisions are fair and final. B. Before the project begins, the leader should articulate goals clearly, with team members having input. C. Brief conflict resolution meetings should be scheduled at the first hint of a problem regarding purpose. D. Before the project begins, team members should make a purpose plan, which the leader 159 keeps on track.
  160. 160. What is the best way to prevent conflicts in purpose? A. The leader should consistently remind group members that his/her decisions are fair and final. B. Before the project begins, the leader should articulate goals clearly, with team members having input. C. Brief conflict resolution meetings should be scheduled at the first hint of a problem regarding purpose. D. Before the project begins, team members should make a purpose plan, which the leader 160 keeps on track.
  161. 161. Methods of Handling Conflict People react to conflict in a group or team setting in one of two ways: fight or flight. 161
  162. 162. Some people fight when they perceive a conflict. They become aggressive. At their At their best, they worst, they express their own lash out, perspectives, yet explode, continue to work argue, and with team become members to arrive competitive. at a solution. 162
  163. 163. When faced with conflict, other people will resort to flight. These people are passive. At their worst, At their best, they they pout, thoughtfully withdraw, reflect on the passively resist, issues at hand and avoid and offer their working through ideas to try to conflicts at all resolve them. costs. 163
  164. 164. True or False: When confronted with conflict in a team or group, people have either a fight or flight reaction. 164
  165. 165. True or False: When confronted with conflict in a team or group, people have either a fight or flight reaction. True 165
  166. 166. Most people have developed strategies for handling everyday conflicts. They may retreat. They may detour around the problem—a method that works sometimes, but may become habit-forming. 166
  167. 167. Sometimes you can’t pretend that the problem doesn’t exist. You can’t retreat. You can’t get around it. You must adjust. 167
  168. 168. What is adjustment? Does it mean giving in to avoid trouble or making a scene? Does it mean forcing others to give in to your wishes, never compromising, and relying on the other person to adjust? 168
  169. 169. Four main ways people handle conflict: • Retreating • Standing still • Detouring • Encountering 169
  170. 170. Retreating Retreating is blocking or moving away from a problem or conflict. People who retreat don’t want to confront conflict head on. 170
  171. 171. They may give up without even trying. They may try to place the blame on others. In some cases, they may even withdraw from society to try to escape reality. 171
  172. 172. Sometimes retreat is understandable. Loss of a loved one, for example, might cause someone to retreat in fear of future loss, rejection, or loneliness. 172
  173. 173. What term is used to refer to the method of handling conflict by blocking or moving away from it? A. Encountering B. Detouring C. Retreating D. Standing Still 173
  174. 174. What term is used to refer to the method of handling conflict by blocking or moving away from it? A. Encountering B. Detouring C. Retreating D. Standing Still 174
  175. 175. Standing Still Stay in one place rather than to risk defeat or rejection. Standing still is avoiding a problem or conflict by using defense mechanisms. 175
  176. 176. For example… The student with great potential who takes the easiest course, so that he or she doesn’t have to work very hard. 176
  177. 177. For example… The adult who prefers to stand still says, “It was good enough for my parents, and it’s good enough for me. Why change now?” 177
  178. 178. Other forms of standing still include such defense mechanisms as rationalization and projection or just daydreaming, forgetting, and regression. 178
  179. 179. Rationalization Concealing the true motivation for one’s thoughts, actions, or feelings by offering reassuring, but incorrect, explanations 179
  180. 180. Projection The act of falsely attributing to others one’s own unacceptable feelings, impulses, or thoughts 180
  181. 181. If someone hides the real motive for thoughts, actions, or feelings by using reassuring but inaccurate explanations, he/she is _______. A. rationalizing B. projecting C. detouring D. compensating 181
  182. 182. If someone hides the real motive for thoughts, actions, or feelings by using reassuring but inaccurate explanations, he/she is _______. A. rationalizing B. projecting C. detouring D. compensating 182
  183. 183. What method of handling conflict uses defense mechanisms like rationalization and projection to avoid the conflict? A. Detouring B. Standing Still C. Encountering D. Retreating 183
  184. 184. What method of handling conflict uses defense mechanisms like rationalization and projection to avoid the conflict? A. Detouring B. Standing Still C. Encountering D. Retreating 184
  185. 185. Detouring Detouring is moving around, or avoiding, a problem or conflict. 185
  186. 186. People who constantly avoid important issues may think they’ve dealt with a problem, but the solution is temporary. 186
  187. 187. The problem is bound to arise again. If your friend Mark says, “Suzanne gets good grades because she’s the teacher’s pet,” he’s detouring rather than facing the fact that he doesn’t study enough. 187
  188. 188. Compensation is one way of detouring. A rejected or insecure person may compensate by showing off, being sarcastic, or misbehaving—just to get attention. 188
  189. 189. Compensation A mechanism by which an individual attempts to make up for some real or imagined deficiency of personality or behavior by developing or stressing another aspect of the personality or by substituting a different form of behavior 189
  190. 190. In some cases, compensation has favorable results. For example, a guy who doesn’t make the varsity basketball team could compensate by becoming a whiz in computer science. 190
  191. 191. Encountering Encountering is the best way to handle problems. Encountering is facing a conflict head-on and reaching a solution. President Abraham Lincoln 191
  192. 192. Encountering The person who faces problems stands a much better chance of solving them than the person who avoids or ignores them does. General George Patton 192
  193. 193. The most effective way to handle conflict is by _______, or facing the problem head-on. A. detouring B. standing still C. encountering D. retreating 193
  194. 194. The most effective way to handle conflict is by _______, or facing the problem head-on. A. detouring B. standing still C. encountering D. retreating 194
  195. 195. You probably find it easy to advise others about how to face their problems, but when it’s your own problem, it’s a different story. 195
  196. 196. Like everyone else, you face problems and conflicts every day. You must compromise— adjust to those around you. 196
  197. 197. To function in society, you must learn to meet, encounter, and resolve those problems and conflicts. 197
  198. 198. Important to understand for those in a conflict situation there are only three possible outcomes: 1. WIN-LOSE. One will win and one will lose. 198
  199. 199. Important to understand for those in a conflict situation there are only three possible outcomes: 1. WIN-LOSE. One will win and one will lose. 2. LOSE-LOSE. Both sides lose. 199
  200. 200. Important to understand for those in a conflict situation there are only three possible outcomes: 1. WIN-LOSE. One will win and one will lose. 2. LOSE-LOSE. Both sides lose. 3. WIN-WIN. Both sides win by communication, compromise, and common sense. 200
  201. 201. To compromise when solving problems is a way of _______. A. adjusting to those around you B. compensating for your shortcomings C. detouring from the underlying problem D. projecting your disappointment onto another 201
  202. 202. To compromise when solving problems is a way of _______. A. adjusting to those around you B. compensating for your shortcomings C. detouring from the underlying problem D. projecting your disappointment onto another 202
  203. 203. Conclusion A challenge for all good leaders is building positive relationships with others. 203
  204. 204. All good leaders must understand their emotions, attitudes, and prejudices. 204
  205. 205. Good leaders set goals and measure their team’s progress in meeting them. 205
  206. 206. Good leaders understand the types of conflicts in groups and the ways people handle or avoid those conflicts. 206
  207. 207. What term is used for the attention or regard given to the rights, property, and ideas of others? A. Tolerance B. Respect C. Diversity D. Justice 207
  208. 208. What term is used for the attention or regard given to the rights, property, and ideas of others? A. Tolerance B. Respect C. Diversity D. Justice 208
  209. 209. Respect that is received as well as given is known as _______ respect. A. earned B. inherent C. guaranteed D. mutual 209
  210. 210. Respect that is received as well as given is known as _______ respect. A. earned B. inherent C. guaranteed D. mutual 210
  211. 211. What term is used to refer to the inner strength that comes from feeling connected, worthwhile, and valued? A. Mutual respect B. Inherent rights C. Personal dignity D. Tolerance for others 211
  212. 212. What term is used to refer to the inner strength that comes from feeling connected, worthwhile, and valued? A. Mutual respect B. Inherent rights C. Personal dignity D. Tolerance for others 212
  213. 213. Even though people can gain the respect of others, Americans have always recognized the _______ value and rights of every human being. A. inherent B. potential C. attainable D. earned 213
  214. 214. Even though people can gain the respect of others, Americans have always recognized the _______ value and rights of every human being. A. inherent B. potential C. attainable D. earned 214
  215. 215. Giving people respect entails accepting their _______. A. behavior B. trust C. beliefs D. differences 215
  216. 216. Giving people respect entails accepting their _______. A. behavior B. trust C. beliefs D. differences 216
  217. 217. What term is used to refer to respect for people’s differences and values? A. Tolerance B. Allegiance C. Equality D. Diversity 217
  218. 218. What term is used to refer to respect for people’s differences and values? A. Tolerance B. Allegiance C. Equality D. Diversity 218
  219. 219. Barriers to a mutually respectful environment include prejudice, discrimination, and a refusal to value _______. A. tolerance B. diversity C. change D. personal dignity 219
  220. 220. Barriers to a mutually respectful environment include prejudice, discrimination, and a refusal to value _______. A. tolerance B. diversity C. change D. personal dignity 220
  221. 221. An unfair judgment of an individual or group is known as _______. A. intolerance B. injustice C. discrimination D. prejudice 221
  222. 222. An unfair judgment of an individual or group is known as _______. A. intolerance B. injustice C. discrimination D. prejudice 222
  223. 223. Which of these statements is NOT true regarding prejudice? A. It results from rational thought and allows for reflection. B. It means making a decision about someone in advance. C. It is very common and often taken for granted. D. It is based on hearsay and a narrow range of experience 223 instead of facts.
  224. 224. Which of these statements is NOT true regarding prejudice? A. It results from rational thought and allows for reflection. B. It means making a decision about someone in advance. C. It is very common and often taken for granted. D. It is based on hearsay and a narrow range of experience 224 instead of facts.
  225. 225. What term is used to refer to unfair treatment of a particular group of people based on prejudice? A. Intolerance B. Stereotyping C. Discrimination D. Entrapment 225
  226. 226. What term is used to refer to unfair treatment of a particular group of people based on prejudice? A. Intolerance B. Stereotyping C. Discrimination D. Entrapment 226
  227. 227. A stereotype is a labeling or an idea of a person or thing based on _______ instead of facts. A. irrational fears B. repeated experiences C. oversimplified assumptions D. careful teachings 227
  228. 228. A stereotype is a labeling or an idea of a person or thing based on _______ instead of facts. A. irrational fears B. repeated experiences C. oversimplified assumptions D. careful teachings 228
  229. 229. When people have a limited perception of people based on whether they are male or female, they are displaying _______ stereotyping. A. social B. gender C. racial D. sexual 229
  230. 230. When people have a limited perception of people based on whether they are male or female, they are displaying _______ stereotyping. A. social B. gender C. racial D. sexual 230
  231. 231. Every America should seek “_______ for all,” meaning fair and equal treatment under the law. A. freedom B. respect C. dignity D. justice 231
  232. 232. Every America should seek “_______ for all,” meaning fair and equal treatment under the law. A. freedom B. respect C. dignity D. justice 232
  233. 233. A mature way to approach issues is to listen to the opinions of adults and friends, but _______. A. take the opposite view B. always agree with the adults C. form your own opinions D. align your beliefs with those of your peers 233
  234. 234. A mature way to approach issues is to listen to the opinions of adults and friends, but _______. A. take the opposite view B. always agree with the adults C. form your own opinions D. align your beliefs with those of your peers 234
  235. 235. What type of intolerance has caused numerous conflicts throughout history? A. Religious B. Social C. Economic D. Cultural 235
  236. 236. What type of intolerance has caused numerous conflicts throughout history? A. Religious B. Social C. Economic D. Cultural 236
  237. 237. To increase the effectiveness of a group, members should view differences as a source of _______. A. unity B. strength C. commitment D. pride 237
  238. 238. To increase the effectiveness of a group, members should view differences as a source of _______. A. unity B. strength C. commitment D. pride 238
  239. 239. How can group leaders ensure team effectiveness as the members work toward accomplishing the goals? A. Devise ways to measure results or movement toward results B. Take time out to practice communication and interpersonal skills C. Bring in new members with fresh ideas and more diverse outlooks D. Seek methods of adjusting goals 239 to align with progress
  240. 240. How can group leaders ensure team effectiveness as the members work toward accomplishing the goals? A. Devise ways to measure results or movement toward results B. Take time out to practice communication and interpersonal skills C. Bring in new members with fresh ideas and more diverse outlooks D. Seek methods of adjusting goals 240 to align with progress
  241. 241. Effective groups look for _______ answers and solutions which can be used to measure their effectiveness. A. cooperative B. creative C. core D. concrete 241
  242. 242. Effective groups look for _______ answers and solutions which can be used to measure their effectiveness. A. cooperative B. creative C. core D. concrete 242
  243. 243. To increase the effectiveness of the group, each member must be _______. A. comfortable B. predictable C. accountable D. imaginative 243
  244. 244. To increase the effectiveness of the group, each member must be _______. A. comfortable B. predictable C. accountable D. imaginative 244
  245. 245. What can serve as a kind of glue to hold a group together? A. Justice B. Diversity C. Mutual respect D. Personal dignity 245
  246. 246. What can serve as a kind of glue to hold a group together? A. Justice B. Diversity C. Mutual respect D. Personal dignity 246
  247. 247. Conflicts in _______ involve the reasons that people do what they do, generally because of their different values. A. performance B. perspective C. practice D. purpose 247
  248. 248. Conflicts in _______ involve the reasons that people do what they do, generally because of their different values. A. performance B. perspective C. practice D. purpose 248
  249. 249. Since conflicts in perspective are often unsolvable, people must _______ as best they can. A. compromise B. work around them C. ignore them D. carry on 249
  250. 250. Since conflicts in perspective are often unsolvable, people must _______ as best they can. A. compromise B. work around them C. ignore them D. carry on 250
  251. 251. If people disagree about the team’s goals and objectives, there is a conflict in _______. A. perspective B. performance C. practice D. purpose 251
  252. 252. If people disagree about the team’s goals and objectives, there is a conflict in _______. A. perspective B. performance C. practice D. purpose 252
  253. 253. Problems regarding processes and procedures are classified as conflicts in _______. A. purpose B. perspective C. practice D. performance 253
  254. 254. Problems regarding processes and procedures are classified as conflicts in _______. A. purpose B. perspective C. practice D. performance 254
  255. 255. Operating procedures should be established before work begins, with the leader ensuring that they are _______. A. consistent and not subject to change B. supportive of the team’s objectives C. based on previous successful tasks 255 D. acceptable to all members
  256. 256. Operating procedures should be established before work begins, with the leader ensuring that they are _______. A. consistent and not subject to change B. supportive of the team’s objectives C. based on previous successful tasks 256 D. acceptable to all members
  257. 257. Which of these statements is NOT true regarding people who fight when faced with conflict? A. They express their own perspective. B. They can become aggressive. C. They might argue, explode, and become competitive. D. They always refuse to work with the team members to find 257 a solution.
  258. 258. Which of these statements is NOT true regarding people who fight when faced with conflict? A. They express their own perspective. B. They can become aggressive. C. They might argue, explode, and become competitive. D. They always refuse to work with the team members to find 258 a solution.
  259. 259. Hiding the real motive for thoughts, actions, or feelings by using reassuring but inaccurate explanations is known as _______. A. rationalization B. compensation C. projection D. detouring 259
  260. 260. Hiding the real motive for thoughts, actions, or feelings by using reassuring but inaccurate explanations is known as _______. A. rationalization B. compensation C. projection D. detouring 260
  261. 261. When people falsely attribute their own unacceptable feelings, thoughts, or impulses to others, they are _______. A. detouring B. rationalizing C. projecting D. compensating 261
  262. 262. When people falsely attribute their own unacceptable feelings, thoughts, or impulses to others, they are _______. A. detouring B. rationalizing C. projecting D. compensating 262
  263. 263. What term is used to refer to the substitution of a favorable trait or behavior for an undesirable one in order to present a better picture of oneself? A. Compensation B. Projection C. Rationalization D. Detouring 263
  264. 264. What term is used to refer to the substitution of a favorable trait or behavior for an undesirable one in order to present a better picture of oneself? A. Compensation B. Projection C. Rationalization D. Detouring 264
  265. 265. The most effective way to handle conflict is by _______, or facing the problem head-on. A. retreating B. encountering C. standing still D. detouring 265
  266. 266. The most effective way to handle conflict is by _______, or facing the problem head-on. A. retreating B. encountering C. standing still D. detouring 266

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