Lessons learned from teaching Business English online using clients' virtual meeting software
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Lessons learned from teaching Business English online using clients' virtual meeting software

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  • Reference Russell Stannards www.teachertrainingvideos.com or Jamie Keddie‘s lessonstream.org
  • Reference Business with Bob videos.

Lessons learned from teaching Business English online using clients' virtual meeting software Lessons learned from teaching Business English online using clients' virtual meeting software Presentation Transcript

  • Lessons learned from teaching Business English online using clients' virtual meeting software Mike Hogan BESIG Summer Symposium University of Lancaster 24.06.2011
  • Teaching BE using virtual meeting software
    • What is it? / Why use it? / Target group?
    • Background to our context
    • Our solution + pilot phases
    • Training content
    • Overview of platforms
    • Lessons learned & recommendations
    • Q+A
  • What? & Why? Target group?
  • Functionality
  •  
  • Virtual whiteboard
  • Our context
    • Challenges & Opportunities
    • HR - Participants - IT
    • Installation
    • Firewalls
    • Back-end software already in place?
    • (e.g. Flash)
    • The solution…use software the client is already using for virtual meetings!
  • Content
    • Sources:
    • Tailor-made material
    • Authentic material
    • Published material
  • Images, Audio + Video Coursebook CDs Podcasts Your own recordings
  • In-house developed content
  •  
  • Screen Sharing (Authentic)
  • Resources & tools (published + tailor-made)
  •  
  • no upload for invited trainer Platform Overview + Netviewer taken over 2011 IATEFL BESIG June 2011 Pricing Installation Platform € 50/month Flash (no plug-in) unless CP screenshare OnSync € 39/month [50] GoTo Meeting $45/month (yearly) or $55 (monthly) [25] Flash (Plug-in) Adobe Connect Pro <smartphone app> Volume licenses. Avail for €142 (re-seller) Installation at client Live Meeting [Lync] (Microsoft) 38€/month [25] Java (Active-X installation) Web Ex (Cisco) <smartphone app>
  • http://www.webconferencing-test.com/en/webconferencing_top5/webconference_compact_results.html
  • http://www.webconferencing-test.com/en/webconferencing_top5/webconference_compact_results.html
  • Lessons learned / Recommendations
    • Organizational:
    • Timing – optimal length
    • Group size
    • Not all CPs have a headset/speakers. Consider telcon option
    • Can CPs use their own office? Where will they be/want to be?
    • Cannot show/share/link to Flash videos (Client limitations) [this also rules out Adobe)
    • Blocked sites need to be whitelisted
    • Functional:
    • Interaction ground rules
    • Whiteboard with multiple simultaneous users (different colours), although WebEx screenshot saves in .ucl
    • - Go around: Snipping tool, or screenshot saved as jpg.
    • ppt. animation – limited + slow, but functional
    • Audio content OK when embedded but problematic when streamed via screen/browser share (incl. video)
    • Can’t share/show more than one application at one time. i.e. when listening, CPs can’t see comp. qs. No ‘pods’ present (as in Adobe Connect).
    Lessons learned / Recommendations
  • Q & A