Mercedes Viola
mercedesviola@4d.edu.uy
Uruguay
Knowledge Economy
Production and Management of Knowledge
Knowledge Productivity
gather generate
disseminateapply
Powerful ...
Learning Organizations
Knowledge generation Knowledge appropriation
Knowledge exploitation
day to day work environment
pow...
English - the
Language of Business
active participation in knowledge production
members of global teams
global initiatives...
What do we do now?
EFFECTIVE AND POWERFUL
LEARNING
EXPERIENCES
instructions actions and interactions
goals process motivat...
Help structure the future vision
Strategists
Help the company define the strategy
to achieve the goals
Bridge the gap betw...
What our Clients Expect from Us
* Ability to understand their particular needs, interests and
areas of opportunities.
* Ab...
Platform & V Environment
network
chat
forums
share
links
docs
videos
calendar
workspaces
virtual rooms
Simulations
Coaching
it’s based on trust
helps people develop their abilities
helps people develop their talent
is a good listener
ask...
Summarizing
Powerful & Effective
Learning Experiences
REFERENCES:
*Kessel, J. (2001). Learning in Organizations: a corporate
curriculum for the knowledge economy. Futures: jour...
THE KNOWLEDGE WE
SHARE,
THE ROLE WE FULFILL
Mercedes Viola
mercedesviola@4d.edu.uy
If you have any questions, feel free…
T...
Business English Training
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Business English Training

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IATEFL BESIG 2010 Annual Conference talk by Mercedes Viola

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Business English Training

  1. 1. Mercedes Viola mercedesviola@4d.edu.uy Uruguay
  2. 2. Knowledge Economy Production and Management of Knowledge Knowledge Productivity gather generate disseminateapply Powerful Learning Environments
  3. 3. Learning Organizations Knowledge generation Knowledge appropriation Knowledge exploitation day to day work environment powerful learning environment
  4. 4. English - the Language of Business active participation in knowledge production members of global teams global initiatives global projects exchange enrich generate produce
  5. 5. What do we do now? EFFECTIVE AND POWERFUL LEARNING EXPERIENCES instructions actions and interactions goals process motivation expectations concerns COLLABORATI ON
  6. 6. Help structure the future vision Strategists Help the company define the strategy to achieve the goals Bridge the gap between the vision and the everyday operations
  7. 7. What our Clients Expect from Us * Ability to understand their particular needs, interests and areas of opportunities. * Ability to develop a successful learning experience. * Ability to understand their businesses. * Learn English and learn about the world in English. * A strategy that combines language learning with the learning of other competences needed for their jobs. * A personalized learning strategy. * Embedded learning into their day-to-day activities. * A facilitator with coaching skills.
  8. 8. Platform & V Environment network chat forums share links docs videos calendar workspaces virtual rooms
  9. 9. Simulations
  10. 10. Coaching it’s based on trust helps people develop their abilities helps people develop their talent is a good listener asks the right questions gives supportive feedback A Coach
  11. 11. Summarizing Powerful & Effective Learning Experiences
  12. 12. REFERENCES: *Kessel, J. (2001). Learning in Organizations: a corporate curriculum for the knowledge economy. Futures: journal of policy, planning and futures studies. *Jennings, Ch. (2010) Less is more: A different approach to L&D in a world awash with information. www.trainingzone.co.uk *Cross, J. 2007. Informal Learning: Rediscovering the Natural Pathways that Inspire Innovation and Performance. Pfeiffer. *Quinn, C. (2009). Social Networking: Bridging Formal and Informal Learning. Learning Solutions Magazine. *Drucker, P. (1977) Management, London: Pan. *Senge, P. (1994) The Fifth Discipline Fieldbook: Strategies and Tools for Building a Learning Organization. *Smith, M. K. (2001) 'Peter Senge and the learning organization', the encyclopedia of informal education. www.infed.org/thinkers/senge.htm *Starr, J. (2003)The Coaching Manual Pearson Education *Weigend, A. (May 2009). Social Data Revolution. Harvard Business Review.
  13. 13. THE KNOWLEDGE WE SHARE, THE ROLE WE FULFILL Mercedes Viola mercedesviola@4d.edu.uy If you have any questions, feel free… Thank you very much for your attention.

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