Engaging users (and ourselves) through technology: How Web 2.0 makes a librarian’s job easier and more interesting Barbie E. Keiser Shanghai Society for Libraries October 2008

Our agenda Literacy skills for the 21 st Century What is Web 2.0 (and do we have the skills to use it to our advantage)? Why (and how) should we make use of Web 2.0 applications in libraries? Examples of Library 2.0 projects For interaction with “users” For the professional development of librarians/information professionals Some of my favorite tools (some for free; others for a fee)

Literacy skills for the 21 st Century

What is Web 2.0 (and do we have the skills to use it to our advantage)?

Why (and how) should we make use of Web 2.0 applications in libraries?

Examples of Library 2.0 projects

For interaction with “users”

For the professional development of librarians/information professionals

Some of my favorite tools (some for free; others for a fee)

21 st Century literacy skills What are they? Media Visual Multicultural ICT Digital Web INFORMATION Why should I care? National/societal level Institutional level Individual

What are they?

Media

Visual

Multicultural

ICT

Digital

Web

INFORMATION

Why should I care?

National/societal level

Institutional level

Individual

Socio-economic and political development are best advanced by... People who recognize their need for information and can identify, locate, access, evaluate, and apply the needed information Entities that organize and manage information so that their employees, suppliers, customers, and joint-venture partners can easily access and use it

People who recognize their need for information and can identify, locate, access, evaluate, and apply the needed information

Entities that organize and manage information so that their employees, suppliers, customers, and joint-venture partners can easily access and use it

What an information literate society means to a country Increased competitiveness Make additional capital available Improve general business practices and company operations Increase knowledge creation within each country

Increased competitiveness

Make additional capital available

Improve general business practices and company operations

Increase knowledge creation within each country

So, nations should… Support and encourage lifelong learning Develop an information literacy policy for the nation Invest! Alter taxation and other regulatory policies

Support and encourage lifelong learning

Develop an information literacy policy for the nation

Invest!

Alter taxation and other regulatory policies

Industries can… Build industry-specific portals with an information literacy component Customize generic education/training programs for your specific industry Understand that policies can influence practice

Build industry-specific portals with an information literacy component

Customize generic education/training programs for your specific industry

Understand that policies can influence practice

Individual entities can… Organize and maintain organizational caches of information/knowledge that are easily accessible to all (employees, suppliers, customers) with built-in guidance functions for novice/occasional users Arrange both formal and informal education and training opportunities

Organize and maintain organizational caches of information/knowledge that are easily accessible to all (employees, suppliers, customers) with built-in guidance functions for novice/occasional users

Arrange both formal and informal education and training opportunities

What about libraries? Moving away from walk-in tours and bibliographic instruction How can you teach online skills without being online? Understanding what makes for good learning Learning what you need when you need it (on-demand) Learners learn differently; use multiple paths for instruction

Moving away from walk-in tours and bibliographic instruction

How can you teach online skills without being online?

Understanding what makes for good learning

Learning what you need when you need it (on-demand)

Learners learn differently; use multiple paths for instruction

How to succeed? Don’t teach library skills; help learners with information skills Emphasize tools that are facility and subject independent Create strong partnerships Apply what you’ve learned in one instance to another (e.g., subject, tool) Assess learning outcomes Consider pilot programs

Don’t teach library skills; help learners with information skills

Emphasize tools that are facility and subject independent

Create strong partnerships

Apply what you’ve learned in one instance to another (e.g., subject, tool)

Assess learning outcomes

Consider pilot programs

What will you do?

IL models and standards guidelines Country models National Information Literacy Framework (Scotland) Information Literacy Framework for Schools (Hong Kong) Australian and New Zealand IL Framework: Principles, Standards, and Practice (ANZIL) US School Library Media Center Questionnaire ( http://nces.ed.gov/surveys/sass/pdf/0304/sass_ls1a.pdf ) Big6 Information Problem-Solving Process ( http://www.big6.com/what-is-the-big6 ) Task definition Information seeking strategies Location and access Use of information Synthesis Evaluation AASL ( http://www.ala.org/ala/aasl/aaslproftools/informationpower/InformationLiteracyStandards_final.pdf ) and CASL ( http://www.cla.ca/casl/literacyneeds.html ) ACRL (higher education) guidelines (competencies) - http://www.ala.org/ala/acrl/acrlstandards/standardsguidelines.cfm , toolkit http://www.ala.org/ala/acrl/acrlissues/acrlinfolit/infolitstandards/standardstoolkit.cfm and http://www.ala.org/ala/acrl/acrlstandards/informationliteracycompetency.cfm Five standards Performance indicators (and outcomes for each) Seven Pillars ( http://www.sconul.ac.uk/groups/information_literacy/sp/sp/model.html ) Information Inquiry, Problem-Solving and Research Process

Country models

National Information Literacy Framework (Scotland)

Information Literacy Framework for Schools (Hong Kong)

Australian and New Zealand IL Framework: Principles, Standards, and Practice (ANZIL)

US School Library Media Center Questionnaire ( http://nces.ed.gov/surveys/sass/pdf/0304/sass_ls1a.pdf )

Big6 Information Problem-Solving Process ( http://www.big6.com/what-is-the-big6 )

Task definition

Information seeking strategies

Location and access

Use of information

Synthesis

Evaluation

AASL ( http://www.ala.org/ala/aasl/aaslproftools/informationpower/InformationLiteracyStandards_final.pdf ) and CASL ( http://www.cla.ca/casl/literacyneeds.html )

ACRL (higher education) guidelines (competencies) - http://www.ala.org/ala/acrl/acrlstandards/standardsguidelines.cfm , toolkit http://www.ala.org/ala/acrl/acrlissues/acrlinfolit/infolitstandards/standardstoolkit.cfm and http://www.ala.org/ala/acrl/acrlstandards/informationliteracycompetency.cfm

Five standards

Performance indicators (and outcomes for each)

Seven Pillars ( http://www.sconul.ac.uk/groups/information_literacy/sp/sp/model.html )

Information Inquiry, Problem-Solving and Research Process

Framework for IL in UK today (Source: British Library) INFORMATION LITERACY Basic literary skills Expert Proficient Competent Advanced Novice Beginner Distinguish ways of addressing gap Recognise information need IT skills Construct strategies for locating Locate and access Compare and evaluate Organise, apply and communicate Synthesise and create

Assessment models and samples TRAILS: Tool for Real-time Assessment of Information Literacy Skills ( http://www.trails-9.org/ ) http://www.paccd.cc.ca.us/library/ilhandbook/il_assessform.htm http://jonathan.mueller.faculty.noctrl.edu/toolbox/ http://school.discoveryeducation.com/schrockguide/assess.html iSkills from ETS Additional assessment resources ( http://www2.acs.ncsu.edu/UPA/assmt/resource.htm )

TRAILS: Tool for Real-time Assessment of Information Literacy Skills ( http://www.trails-9.org/ )

http://www.paccd.cc.ca.us/library/ilhandbook/il_assessform.htm

http://jonathan.mueller.faculty.noctrl.edu/toolbox/

http://school.discoveryeducation.com/schrockguide/assess.html

iSkills from ETS

Additional assessment resources ( http://www2.acs.ncsu.edu/UPA/assmt/resource.htm )

Information literacy (IL): One definition Practical skills involved in effective use of information technology and print or electronic information resources (Source: American Library Association) Usually, we talk about IL in terms of teaching users

Practical skills involved in effective use of information technology and print or electronic information resources (Source: American Library Association)

Usually, we talk about IL in terms of teaching users

Just now, let’s refocus on the information professional What do we need to know? How do we find out? How do we keep up with the fast pace of change? Using the new tools to do so Techmeme.com

What do we need to know?

How do we find out?

How do we keep up with the fast pace of change?

Using the new tools to do so

Techmeme.com

What are the “new” technologies? The cutting edge New to us New to our libraries New to our users

The cutting edge

New to us

New to our libraries

New to our users

Web 2.0 Changing the entire concept of idea “origination” New ways for sharing relevant information (and collaborating on new knowledge development projects) Libraries must understand how they can make the most of Web 2.0 technologies!

Changing the entire concept of idea “origination”

New ways for sharing relevant information (and collaborating on new knowledge development projects)

Libraries must understand how they can make the most of Web 2.0 technologies!

Our next “market” is always today’s youth The Web is the first stop for many of today’s youth This may not be true for adults This may not be true for all Accustomed to less traditional communication methods Expect convenient resource delivery Broadband allows for streaming Delivering more to mobile devices What does this mean for us today , and what does it portend for tomorrow ? Gaming

The Web is the first stop for many of today’s youth

This may not be true for adults

This may not be true for all

Accustomed to less traditional communication methods

Expect convenient resource delivery

Broadband allows for streaming

Delivering more to mobile devices

What does this mean for us today , and what does it portend for tomorrow ?

Gaming

The emphasis is on collaboration and sharing Pictures Videos News Bookmarks Knowledge Everything Social networking Flickr YouTube Memeorandum Del.icio.us Wikipedia, Citizendium Freebase MySpace LinkedIn, Hi5

Pictures

Videos

News

Bookmarks

Knowledge

Everything

Social networking

Flickr

YouTube

Memeorandum

Del.icio.us

Wikipedia, Citizendium

Freebase

MySpace

LinkedIn, Hi5

Where do you turn to find out… Emarketer, September 25, 2008

Emarketer, September 25, 2008

How can your library change to accommodate anticipated needs? Can you afford to use new technology and techniques? Delivery of information and materials Communication Engaging users (dialogue) Can you afford not to? What’s the plan? Does someone else have the knowledge, skills, and abilities you lack? Opportunities for partnership Modeling after another library’s work 23 things ( http://plcmcl2-about.blogspot.com/ )

Can you afford to use new technology and techniques?

Delivery of information and materials

Communication

Engaging users (dialogue)

Can you afford not to?

What’s the plan?

Does someone else have the knowledge, skills, and abilities you lack?

Opportunities for partnership

Modeling after another library’s work

23 things ( http://plcmcl2-about.blogspot.com/ )

Libraries have always been at the forefront using technology Back office operations Email Integrated services with suppliers/vendors OPAC (external) Downloading/uploading records Databases (CD-Rom and online) available to staff and users Self checkout of library materials (barcodes and RFID tags) And how to best use information/IT User training sessions for effective use of the available databases and the Web ( information literacy ) Online tutorials, including podcasts and Webcasts/Webinars

Back office operations

Email

Integrated services with suppliers/vendors

OPAC (external)

Downloading/uploading records

Databases (CD-Rom and online) available to staff and users

Self checkout of library materials (barcodes and RFID tags)

And how to best use information/IT

User training sessions for effective use of the available databases and the Web ( information literacy )

Online tutorials, including podcasts and Webcasts/Webinars

So it’s nothing we should fear Many of us who work with technology today remember when libraries had only books for borrowing and looked like this…

Many of us who work with technology today remember when libraries had only books for borrowing and looked like this…

Trinity College (Dublin)

New York Public Library (42 nd Street)

Pages carrying books from the stacks

Then we moved on…

Is this your library today?

Why we shouldn’t back away now Extending what we always did/who we are Building on our strengths as information advisors Doing it better and faster Freeing staff time to do what only staff can do Time shifting

Extending what we always did/who we are

Building on our strengths as information advisors

Doing it better and faster

Freeing staff time to do what only staff can do

Time shifting

The burning question: What should we do? It’s not what we CAN do, it’s what we OUGHT to do, based on: Information resources Human resources Financial resources Making intelligent and strategic decisions Where do we want to go? Where can we lead the way? Internal operations : Streamlining processes External operations : Exploiting technology to increase the number and diversify the types of interactions with users Start small Use the experiences of other libraries to inform your trials Consider partnerships with others Begin with internal experiments (e.g., Wikis for professional development of staff) Expand to the user community using Library 2.0 to inform and engage users A library is a learning environment

It’s not what we CAN do, it’s what we OUGHT to do, based on:

Information resources

Human resources

Financial resources

Making intelligent and strategic decisions

Where do we want to go?

Where can we lead the way?

Internal operations : Streamlining processes

External operations : Exploiting technology to increase the number and diversify the types of interactions with users

Start small

Use the experiences of other libraries to inform your trials

Consider partnerships with others

Begin with internal experiments (e.g., Wikis for professional development of staff)

Expand to the user community using Library 2.0 to inform and engage users

A library is a learning environment

More than just books: the library as place Building community It’s about what takes place in those spaces--- physical facility and virtual Delivering information through lectures, meetings, movies, and concerts Becoming the window to information Utilizing the library’s website as that window Enhancing online tutorials For the generation coming up, websites are too static and email is old fashioned (too slow) Libsite.org

Building community

It’s about what takes place in those spaces--- physical facility and virtual

Delivering information through lectures, meetings, movies, and concerts

Becoming the window to information

Utilizing the library’s website as that window

Enhancing online tutorials

For the generation coming up, websites are too static and email is old fashioned (too slow)

Libsite.org

Library 2.0 We’re not talking about large-scale technology project management here Today’s tools have been designed for the merely interested to be able to use New ways for sharing relevant knowledge “in an instant” with users, among staff, and within communities of colleagues around the world Libraries must appreciate how they can make the most of Web 2.0 technologies if they are to be relevant to “users” Remember, it’s new for everyone

We’re not talking about large-scale technology project management here

Today’s tools have been designed for the merely interested to be able to use

New ways for sharing relevant knowledge “in an instant” with users, among staff, and within communities of colleagues around the world

Libraries must appreciate how they can make the most of Web 2.0 technologies if they are to be relevant to “users”

Remember, it’s new for everyone

2.0 software Empowers individuals, decentralizing decision-making Frees up knowledge Inherently more democratic Changes structures Past structures are not effective for present or future work processes Younger staff is more comfortable using technology and collaborating, questioning top-down decision-making Small, agile groups move faster than large bureaucracies

Empowers individuals, decentralizing decision-making

Frees up knowledge

Inherently more democratic

Changes structures

Past structures are not effective for present or future work processes

Younger staff is more comfortable using technology and collaborating, questioning top-down decision-making

Small, agile groups move faster than large bureaucracies

Tips for implementing new technology in libraries Establish clear objectives for each project Be realistic; maintain objectivity Share your vision of the future with your staff, your boss, your boss’ boss… Provide leadership Be prepared to manage a crisis Involve all of your stakeholders along the way Encourage your staff to make mistakes

Establish clear objectives for each project

Be realistic; maintain objectivity

Share your vision of the future with your staff, your boss, your boss’ boss…

Provide leadership

Be prepared to manage a crisis

Involve all of your stakeholders along the way

Encourage your staff to make mistakes

Tools for YOU Listserves, blogs & wikis Reference assistance Ask a Librarian Instant Messaging Chat Services Finding suitable content for your website that utilizes new technology Podcasts available to you (or generate your own?) RSS Feeds Online tutorials Tips for streaming media ( http:// streaming.wisconsin.edu/creation/creation.html ) I want to… ( http:// www.philb.com/iwantto.htm ) Exploring the tools of Internet Technology ( http://www.rrfcnetwork.org/content/view/418/47 ) Engaging the user by applying social networking The catalog Amazon effect Book reviews

Listserves, blogs & wikis

Reference assistance

Ask a Librarian

Instant Messaging Chat Services

Finding suitable content for your website that utilizes new technology

Podcasts available to you (or generate your own?)

RSS Feeds

Online tutorials

Tips for streaming media ( http:// streaming.wisconsin.edu/creation/creation.html )

I want to… ( http:// www.philb.com/iwantto.htm )

Exploring the tools of Internet Technology ( http://www.rrfcnetwork.org/content/view/418/47 )

Engaging the user by applying social networking

The catalog

Amazon effect

Book reviews

When do I use a blog and when a wiki? Forum or Bulletin Board Discussion Group is most suitable for Q&A Wiki is most suitable for loosely controlled, easy Web collaboration or highly collaborative information gathering. Editing by anyone allowed access. Blog/Weblog is personal comment (diary) made available for others to comment in public (vs. CMS which has highly controlled authoring and organized information distribution)

Forum or Bulletin Board Discussion Group is most suitable for Q&A

Wiki is most suitable for loosely controlled, easy Web collaboration or highly collaborative information gathering. Editing by anyone allowed access.

Blog/Weblog is personal comment (diary) made available for others to comment in public (vs. CMS which has highly controlled authoring and organized information distribution)

Listserves for librarians BusLib-L LibRef-L Cataloging Librarians AcqNet [email_address] http://serials.infomotions.com/colldv-l/ http://groups.google.com/group/collectiondevelopment ILL-L ERIL-L Liblicense-L SysLib-L ( http://listserv.buffalo.edu/cgi-bin/wa?A0=syslib-l ) Web4Lib (Webjunction e-newsletter) Digital-Preservation LIS-INFOLITERACY Digital-Copyright Find listerserves for yourself on Hbz ( http://digilink.digibib.net/wk/links.pl?&LNG=en ) Join a community ( http:// businesslibrarians.ning.com / ) Build your online discussion group ( http:// www.smartstreet.org/login.asp ) Digest mode

BusLib-L

LibRef-L

Cataloging Librarians

AcqNet

[email_address]

http://serials.infomotions.com/colldv-l/

http://groups.google.com/group/collectiondevelopment

ILL-L

ERIL-L

Liblicense-L

SysLib-L ( http://listserv.buffalo.edu/cgi-bin/wa?A0=syslib-l )

Web4Lib (Webjunction e-newsletter)

Digital-Preservation

LIS-INFOLITERACY

Digital-Copyright

Find listerserves for yourself on Hbz ( http://digilink.digibib.net/wk/links.pl?&LNG=en )

Join a community ( http:// businesslibrarians.ning.com / )

Build your online discussion group ( http:// www.smartstreet.org/login.asp )

Digest mode

Unique features Blogs Permalink Trackback (pingback) – Notification of a blog reference Blogroll – List of links to other blogs this blogger finds useful History and rollback function Wikis Wikis in Plain English ( http://www.commoncraft.com/video-wikis-plain-english ) Why Wiki? ( http:// www.uwm.edu/Libraries/courses/wiki / )

Blogs

Permalink

Trackback (pingback) – Notification of a blog reference

Blogroll – List of links to other blogs this blogger finds useful

History and rollback function

Wikis

Wikis in Plain English ( http://www.commoncraft.com/video-wikis-plain-english )

Why Wiki? ( http:// www.uwm.edu/Libraries/courses/wiki / )

Software for creating… Blogs Blogger.com/start Biz Ref Desk ( http://www.bizrefdesk.blogspot.com/ ) Wired Funny-Life in Pierce Library’s ERC ( http://ercpierce.blogspot.com ) Radio.userland.com BBlog Blogsome SixApart.com/moveabletype Wikis Editme Socialtext.com Meta.wikimedia.org/wiki/MediaWiki

Blogs

Blogger.com/start

Biz Ref Desk ( http://www.bizrefdesk.blogspot.com/ )

Wired Funny-Life in Pierce Library’s ERC ( http://ercpierce.blogspot.com )

Radio.userland.com

BBlog

Blogsome

SixApart.com/moveabletype

Wikis

Editme

Socialtext.com

Meta.wikimedia.org/wiki/MediaWiki

Jump right in! Blogs Find a blog you like (in terms of design) and see what software was used to create it Talk to the blogger about ease of using the software Note blogs that change software Do your homework (RESEARCH) You alone or a group contributing Availability of tech support Wordpress ( http://www.wordpress.com ) Karen Blakeman’s Blog ( http:// www.rba.co.uk/wordpress / ) Beyond Search ( http:// arnoldit.com/wordpress / ) Wikis Find a wiki you like (in terms of design) and see what software was used to create it Contact about ease of using the software Note wikis that change software Do your homework (RESEARCH) You alone or a group contributing Availability of tech support PBWiki ( http://www.pbwiki.com )

Blogs

Find a blog you like (in terms of design) and see what software was used to create it

Talk to the blogger about ease of using the software

Note blogs that change software

Do your homework (RESEARCH)

You alone or a group contributing

Availability of tech support

Wordpress ( http://www.wordpress.com )

Karen Blakeman’s Blog ( http:// www.rba.co.uk/wordpress / )

Beyond Search ( http:// arnoldit.com/wordpress / )

Wikis

Find a wiki you like (in terms of design) and see what software was used to create it

Contact about ease of using the software

Note wikis that change software

Do your homework (RESEARCH)

You alone or a group contributing

Availability of tech support

PBWiki ( http://www.pbwiki.com )

Finding and searching newer technologies Blog list ( http://www.blogcatalog.com/directory ) Daypop Feedster Blogdigger Best of the Web Blog directory ( http://blogs.botw.org/ ) PLAZOO Gnosh.org Blogsearch.google.com Sphere Waypath Technorati Syndic8 OpinMind PreFound What’s a swicki? ( http://swicki.eurekster.com/ ) Forbes.com Best of the Web ( http://www.forbes.com/bow/b2c/section.jhtml?id=12 ) Weblogs.com/about.html

Blog list ( http://www.blogcatalog.com/directory )

Daypop

Feedster

Blogdigger

Best of the Web Blog directory ( http://blogs.botw.org/ )

PLAZOO

Gnosh.org

Blogsearch.google.com

Sphere

Waypath

Technorati

Syndic8

OpinMind

PreFound

What’s a swicki? ( http://swicki.eurekster.com/ )

Forbes.com Best of the Web ( http://www.forbes.com/bow/b2c/section.jhtml?id=12 )

Weblogs.com/about.html

Examples of library use Blogs Best of the Web Blog Directory ( http:// blogs.botw.org /Reference/Libraries ) Search Library Blogs on LISZen.com Alternative Teen Services ( http:// yalibrarian.com / ) Senior Friendly Libraries ( http:// seniorfriendlylibraries.blogspot.com / ) University of Virginia Library blog ( http://uvalibwebdev.wordpress.com ) Linda Hall Library ( http://linda-hall-library.blogspot.com ) Wikis How libraries can use wikis with their patrons ( http:// www.libsuccess.org/index.php?title = How_Libraries_Can_Use ) Blogging Libraries Wiki ( http:// www.blogwithoutalibrary.net/links/index.php?title = Welcome_to_the_Blogging_Libraries_Wiki ) Antioch University Library Training and Support Wiki ( http://www.seedwiki.com/wiki/antioch_university_new_england_library_staff_training_and_support_wiki/ )

Blogs

Best of the Web Blog Directory ( http:// blogs.botw.org /Reference/Libraries )

Search Library Blogs on LISZen.com

Alternative Teen Services ( http:// yalibrarian.com / )

Senior Friendly Libraries ( http:// seniorfriendlylibraries.blogspot.com / )

University of Virginia Library blog ( http://uvalibwebdev.wordpress.com )

Linda Hall Library ( http://linda-hall-library.blogspot.com )

Wikis

How libraries can use wikis with their patrons ( http:// www.libsuccess.org/index.php?title = How_Libraries_Can_Use )

Blogging Libraries Wiki ( http:// www.blogwithoutalibrary.net/links/index.php?title = Welcome_to_the_Blogging_Libraries_Wiki )

Antioch University Library Training and Support Wiki ( http://www.seedwiki.com/wiki/antioch_university_new_england_library_staff_training_and_support_wiki/ )

Well-known and education-based blogs and wikis Blogs.warwick.ac.uk JISC Digitisation Blog ( http://involve.jisc.ac.uk/wpmu/digitisation ) www.wikiineducation.com/display/ikiw/home Wikihow Wiki.oss-watch.ac.uk Wiki.cetis.ac.uk/Cetis_Wiki

Blogs.warwick.ac.uk

JISC Digitisation Blog ( http://involve.jisc.ac.uk/wpmu/digitisation )

www.wikiineducation.com/display/ikiw/home

Wikihow

Wiki.oss-watch.ac.uk

Wiki.cetis.ac.uk/Cetis_Wiki

Useful blogs for information professional development J’s scratchpad ( http://blogs.law.harvard.edu/jkbaumga/ ) Intelligent Agent ( http://www.ia-blog.com/ ) Ranking the top 50 blogs in the search space ( http://www.seomoz.org/blog/ranking-50-top-blogs-in-the-search-space ) 25 tips for marketing your blog ( http://www.searchengineguide.com/odden/007754.html ) PanLibus ( http:// blogs.talis.com/panlibus ) Information Wants to be Free ( http://meredith.wolfwater.com/wordpress/index.php ) Open Directory Library Weblogs ( http://dmoz.org/Reference/Libraries/Library_and_Information_Science/Weblogs/ )

J’s scratchpad ( http://blogs.law.harvard.edu/jkbaumga/ )

Intelligent Agent ( http://www.ia-blog.com/ )

Ranking the top 50 blogs in the search space ( http://www.seomoz.org/blog/ranking-50-top-blogs-in-the-search-space )

25 tips for marketing your blog ( http://www.searchengineguide.com/odden/007754.html )

PanLibus ( http:// blogs.talis.com/panlibus )

Information Wants to be Free ( http://meredith.wolfwater.com/wordpress/index.php )

Open Directory Library Weblogs ( http://dmoz.org/Reference/Libraries/Library_and_Information_Science/Weblogs/ )

Useful wikis for information professional development LISWiki ( http://liswiki.org/wiki/Wiki ) TechEssence.info Library Success: A Best Practices Wiki ( http://www.libsuccess.org/index.php?title=Main_Page ) Library Instruction Wiki ( http://instructionwiki.org/Main_Page ) Five Weeks to a Social Library ( http:// www.sociallibraries.com/course/prelimprogram )

LISWiki ( http://liswiki.org/wiki/Wiki )

TechEssence.info

Library Success: A Best Practices Wiki ( http://www.libsuccess.org/index.php?title=Main_Page )

Library Instruction Wiki ( http://instructionwiki.org/Main_Page )

Five Weeks to a Social Library ( http:// www.sociallibraries.com/course/prelimprogram )

What can we learn from these tools? Techmeme Digg BlogPulse ( http://blogpulse.com/ )

Techmeme

Digg

BlogPulse ( http://blogpulse.com/ )

Collaborative approaches Google Docs ( http://docs.google.com ) Slideshare.net ( http://www.slideshare.net/group/tttworkshops/slideshows ) Socialcast.com (Free trial) Jing Tagging and social bookmarking Connotea.org Del.icio.us Furl.net Clouds Rollyo IM Chat and 24/7 virtual reference http://journal.code4lib.org/articles/107

Google Docs ( http://docs.google.com )

Slideshare.net ( http://www.slideshare.net/group/tttworkshops/slideshows )

Socialcast.com (Free trial)

Jing

Tagging and social bookmarking

Connotea.org

Del.icio.us

Furl.net

Clouds

Rollyo

IM Chat and 24/7 virtual reference

http://journal.code4lib.org/articles/107

Ask a librarian AskNow.org http://www.spl.org/default.asp?pageID=info_ask

AskNow.org

http://www.spl.org/default.asp?pageID=info_ask

Messaging in an instant IM a librarian ( http:// www.llrx.com/features/virtualreferenceservice.htm ) Trillian ( http://www.download.com/Trillian/3000-2150-10047473.html ) Meebo ( http://wwwl.meebo.com/ ) Pidgin ( http://www.pidgin.im/ ) Digsby ( http://widget.digsby.com/ ) Twitter for Librarians ( http://www.collegeathome.com/blog/2008/05/27/twitter-for-librarians-the-ultimate-guide/ ) Using Twitter as an Education Tool (SearchEngineWatch.com September 25, 2008) Twitter in Plain English ( http://www.commoncraft.com/twitter )

IM a librarian ( http:// www.llrx.com/features/virtualreferenceservice.htm )

Trillian ( http://www.download.com/Trillian/3000-2150-10047473.html )

Meebo ( http://wwwl.meebo.com/ )

Pidgin ( http://www.pidgin.im/ )

Digsby ( http://widget.digsby.com/ )

Twitter for Librarians ( http://www.collegeathome.com/blog/2008/05/27/twitter-for-librarians-the-ultimate-guide/ )

Using Twitter as an Education Tool (SearchEngineWatch.com September 25, 2008)

Twitter in Plain English ( http://www.commoncraft.com/twitter )

Podcasts What are they? How can I find one? How can I create one? Examples of podcasts Online training tutorials Useful podcasts for information professional development

What are they?

How can I find one?

How can I create one?

Examples of podcasts

Online training tutorials

Useful podcasts for information professional development

Definition An audio or video show which can be downloaded to your computer to watch or listen to at your convenience You can find podcasts on websites or you can subscribe to them. Then, you will automatically receive every new episode of your favorite program whenever it is published The latest versions of both Mozilla Firefox and Microsoft Internet Explorer now support RSS feeds. If you click on the button, you will be able to “subscribe” to that podcast from inside your browser. It’s like saving a bookmark. Source: The Podcast Network ( http://www.thepodcastnetwork.com/ )

An audio or video show which can be downloaded to your computer to watch or listen to at your convenience

You can find podcasts on websites or you can subscribe to them. Then, you will automatically receive every new episode of your favorite program whenever it is published

The latest versions of both Mozilla Firefox and Microsoft Internet Explorer now support RSS feeds. If you click on the button, you will be able to “subscribe” to that podcast from inside your browser. It’s like saving a bookmark.

Source: The Podcast Network ( http://www.thepodcastnetwork.com/ )

Finding podcasts Odeo.com Podfeed.net Podcasting Station ( http://www.podcasting-station.com/categories.php ) Podcast Directory Podcast.net Digital Podcast Podscope Podanza.com Everyzing (formerly Podzinger) Feedster ( http:// podcasts.feedster.com ) Podcast Pup Every Podcast SpeakWire Podcasts.Yahoo.com Casting Words Blabline Blinkx (video)

Odeo.com

Podfeed.net

Podcasting Station ( http://www.podcasting-station.com/categories.php )

Podcast Directory

Podcast.net

Digital Podcast

Podscope

Podanza.com

Everyzing (formerly Podzinger)

Feedster ( http:// podcasts.feedster.com )

Podcast Pup

Every Podcast

SpeakWire

Podcasts.Yahoo.com

Casting Words

Blabline

Blinkx (video)

Creating podcasts The Ultimate Guide to Podcasting ( http://www.cumbrowski.com/podcastingguide.asp ) Podcasting “how to” guides ( http://groups.yahoo.com/group/Net-Gold/message/14793 ) Podcastercon.org ’s “UnConference” Podcasting made easy ( http://campustechnology.com/articles/40978/ ) How to make a podcast ( http:// www.gsnyder.libsyn.com/index.php?post_id =209540 ) Transcription service $ ( http://castingwords.com/ ) EKU Library Learning 2.0 ( http://ekulibrarylearning.blogspot.com/2007_08_01_archive.html ) Create podcasts using your PC ( http://www.windowsdevcenter.com/pub/a/windows/2005/04/05/create_podcasts_with_pc.html ) Podcasting for information literacy ( http://209.85.165.104/custom?q=cache:HRxpNy-GR48J:www.ifla.org/IV/ifla73/papers/133-LeeRoberts-en.pdf+information+literacy&hl= en&ct = clnk&cd =4&gl=us )

The Ultimate Guide to Podcasting ( http://www.cumbrowski.com/podcastingguide.asp )

Podcasting “how to” guides ( http://groups.yahoo.com/group/Net-Gold/message/14793 )

Podcastercon.org ’s “UnConference”

Podcasting made easy ( http://campustechnology.com/articles/40978/ )

How to make a podcast ( http:// www.gsnyder.libsyn.com/index.php?post_id =209540 )

Transcription service $ ( http://castingwords.com/ )

EKU Library Learning 2.0 ( http://ekulibrarylearning.blogspot.com/2007_08_01_archive.html )

Create podcasts using your PC ( http://www.windowsdevcenter.com/pub/a/windows/2005/04/05/create_podcasts_with_pc.html )

Podcasting for information literacy ( http://209.85.165.104/custom?q=cache:HRxpNy-GR48J:www.ifla.org/IV/ifla73/papers/133-LeeRoberts-en.pdf+information+literacy&hl= en&ct = clnk&cd =4&gl=us )

Examples of podcasts Libraries launch academic podcasting ( http://www.stjohns.edu/academics/libraries/podcast.sju ) IWR ( http://www.online-information.co.uk/online07/pod_list.shtml?press_id=13980 ) Talking with Talis ( http://talk.talis.com ) Johns Hopkins Medical Podcasts ( http://www.hopkinsmedicine.org/mediaII/Podcasts.html ) Edelman ( http://www.edelman.com/podcasts/ ) Top 25 hits ( http://www.podcastingnews.com/forum/links_tophits.htm ) SoundPractice.net

Libraries launch academic podcasting ( http://www.stjohns.edu/academics/libraries/podcast.sju )

IWR ( http://www.online-information.co.uk/online07/pod_list.shtml?press_id=13980 )

Talking with Talis ( http://talk.talis.com )

Johns Hopkins Medical Podcasts ( http://www.hopkinsmedicine.org/mediaII/Podcasts.html )

Edelman ( http://www.edelman.com/podcasts/ )

Top 25 hits ( http://www.podcastingnews.com/forum/links_tophits.htm )

SoundPractice.net

RSS Feeds RSS in Plain English ( http://www.commoncraft.com/rss_plain_english ) RSS Feeds – Key Skills ( http:// library.christchurch.org.nz/Learning/KeySkills/RSS / ) LibWorm for staff development ( http://www.libworm.com/rss/librarianqueries.php ) Law Journal Feeds ( http://law.wlu.edu/library/feeds/ )

RSS in Plain English ( http://www.commoncraft.com/rss_plain_english )

RSS Feeds – Key Skills ( http:// library.christchurch.org.nz/Learning/KeySkills/RSS / )

LibWorm for staff development ( http://www.libworm.com/rss/librarianqueries.php )

Law Journal Feeds ( http://law.wlu.edu/library/feeds/ )

Vendors as a resource Information Today (http://www.infotoday.com) Vendor correspondence ( [email_address] e-newsletter) SirsiDynix Institute Factiva InfoPro Alliance ( http:// www.factiva.com/infopro/index.asp?node =menuElem1103 ) InfoPeople ( http:// infopeople.org/training/webcasts/list/archived ) Ingenta Table of Contents Alert ( http://www.ingentaconnect.com ) LexisNexis InfoPro Gale’s Digital Reference Shelf ( http://www.gale.com/reference/peter ) and http://www.gale.com/reference/lawrence ) Quantum 2 ( http:// quantum.dialog.com / )

Information Today (http://www.infotoday.com)

Vendor correspondence ( [email_address] e-newsletter)

SirsiDynix Institute

Factiva InfoPro Alliance ( http:// www.factiva.com/infopro/index.asp?node =menuElem1103 )

InfoPeople ( http:// infopeople.org/training/webcasts/list/archived )

Ingenta Table of Contents Alert ( http://www.ingentaconnect.com )

LexisNexis InfoPro

Gale’s Digital Reference Shelf ( http://www.gale.com/reference/peter ) and http://www.gale.com/reference/lawrence )

Quantum 2 ( http:// quantum.dialog.com / )

E-newsletters and more FreePint First Monday ( http:// www.uic.edu/htbin/cgiwrap/bin/ojs/index.php/fm / ) CyberSkeptic’s Guide $ ( http:// www.cyberskeptic.com/cs ) LLRX.com ( http:// www.llrx.com ) Pinhawk Law Librarian NewzDigest ( http:// www.pinhawk.com ) Marcus Zillman’s Virtual Private Library ( http://www.virtualprivatelibrary.com )

FreePint

First Monday ( http:// www.uic.edu/htbin/cgiwrap/bin/ojs/index.php/fm / )

CyberSkeptic’s Guide $ ( http:// www.cyberskeptic.com/cs )

LLRX.com ( http:// www.llrx.com )

Pinhawk Law Librarian NewzDigest ( http:// www.pinhawk.com )

Marcus Zillman’s Virtual Private Library ( http://www.virtualprivatelibrary.com )

Models for online tutorials ($) Viewlet Builder ( http://www.qarbon.com/presentation-software/viewletbuilder5/ ) or ( http://www.p4you.co.uk/products.asp ) DemoCreator ( http://www.sameshow.com/demo-creator.html ) Demofuse ( http:// www.demofuse.com / ) Adobe Captivate ( http://www.adobe.com/Products/Captivate ) Screencast-o-matic.com Freescreencast.com Splashcast/Camstudio mashup ( http://danielrhood.com/2007/10/22/splashcastcamstudio-mashup/ ) Webinaria.com UTipU ( http://www.utipu.com/app/ )

Viewlet Builder ( http://www.qarbon.com/presentation-software/viewletbuilder5/ ) or ( http://www.p4you.co.uk/products.asp )

DemoCreator ( http://www.sameshow.com/demo-creator.html )

Demofuse ( http:// www.demofuse.com / )

Adobe Captivate ( http://www.adobe.com/Products/Captivate )

Screencast-o-matic.com

Freescreencast.com

Splashcast/Camstudio mashup ( http://danielrhood.com/2007/10/22/splashcastcamstudio-mashup/ )

Webinaria.com

UTipU ( http://www.utipu.com/app/ )

Additional ways to introduce 2.0 technologies to our users “ Talk” to our users The “professional” vs. the community’s book review Audio and video recordings were made in the past; now, how about simulcasting over the Web? ( http://www2.morainevalley.edu/default.asp?SiteId=10&PageId=1356 ) IM reference chat service to serve those in and outside the building Transform our catalog Use Rollyo to target search results for our users Consider how search results are presented “ Amazon” effect using circulation/loan data “ Clouds” Automating compilation and posting of “new titles” Sharing your favorites Del.icio.us ( http://eprints.rclis.org/archive/00013233/01/BCLA2008_ItsDelicious.pdf ) Libguides ( http://www.springshare.com/libguides/ ) Longwood University ( http://libguides.longwood.edu/ ) Missouri Western State University ( http://libguides.missouriwestern.edu/ )

“ Talk” to our users

The “professional” vs. the community’s book review

Audio and video recordings were made in the past; now, how about simulcasting over the Web? ( http://www2.morainevalley.edu/default.asp?SiteId=10&PageId=1356 )

IM reference chat service to serve those in and outside the building

Transform our catalog

Use Rollyo to target search results for our users

Consider how search results are presented

“ Amazon” effect using circulation/loan data

“ Clouds”

Automating compilation and posting of “new titles”

Sharing your favorites

Del.icio.us ( http://eprints.rclis.org/archive/00013233/01/BCLA2008_ItsDelicious.pdf )

Libguides ( http://www.springshare.com/libguides/ )

Longwood University ( http://libguides.longwood.edu/ )

Missouri Western State University ( http://libguides.missouriwestern.edu/ )

Visualization tools Clusty SpaceTree ( http://www.cs.umd.edu/hcil/spacetree/ ) Anacubis ( http://www.i2.co.uk/anacubis/anacubisviewer/help/Welcome_to_the_Anacubis_Viewer.htm ) WebBrain Grokker ( http://www.groxis.com/service/grok/ ) Fractal PC ( http://www.softsea.com/review/Fractal-PC.html ) Kartoo Touchgraph Google ( http://www.touchgraph.com/TGGoogleBrowser.html ) Inxight ( http:// www.businessobjects.com/demos/bi_platform/index.htm ) ThinkMap http:// spotfire.tibco.com /

Clusty

SpaceTree ( http://www.cs.umd.edu/hcil/spacetree/ )

Anacubis ( http://www.i2.co.uk/anacubis/anacubisviewer/help/Welcome_to_the_Anacubis_Viewer.htm )

WebBrain

Grokker ( http://www.groxis.com/service/grok/ )

Fractal PC ( http://www.softsea.com/review/Fractal-PC.html )

Kartoo

Touchgraph Google ( http://www.touchgraph.com/TGGoogleBrowser.html )

Inxight ( http:// www.businessobjects.com/demos/bi_platform/index.htm )

ThinkMap

http:// spotfire.tibco.com /

Authorlink http://cite.cis.drexel.edu/

Unsatisfying mosaic

But mosaics can be effective

Graphic presentation of information literacy resources http://www.mindomo.com/view.htm?m=b93aa8ef223445ff8919191fbc3ed23c

http://www.mindomo.com/view.htm?m=b93aa8ef223445ff8919191fbc3ed23c

Going where our users are: Facebook et al Hennepin County Public Library ( http://www.facebook.com/pages/Minnetonka-MN/Hennepin-County-Library/7223112325 ) Stoneham Public Library ( http:// www.myspace.com/stonehamlibrary ) Worthington Libraries ( http://www.facebook.com/pages/Worthington-OH/Worthington-Libraries/6091518004 ) Targeting teens Steele Creek Teen Library ( http://www.myspace.com/steelecreeklibrary ) Worthingteens ( http://www.myspace.com/worthingteens ) Denver Teen Library ( http://www.myspace.com/denver_evolver ) Lancaster Library ( http://www.myspace.com/getitloudinlibraries ) Brooklyn College Library ( http://profile.myspace.com/index.cfm?fuseaction=user.viewprofile&friendID=42712933 ) LibSuccess ( http:// www.libsuccess.org/index.php?title = Social_Networking_Software )

Hennepin County Public Library ( http://www.facebook.com/pages/Minnetonka-MN/Hennepin-County-Library/7223112325 )

Stoneham Public Library ( http:// www.myspace.com/stonehamlibrary )

Worthington Libraries ( http://www.facebook.com/pages/Worthington-OH/Worthington-Libraries/6091518004 )

Targeting teens

Steele Creek Teen Library ( http://www.myspace.com/steelecreeklibrary )

Worthingteens ( http://www.myspace.com/worthingteens )

Denver Teen Library ( http://www.myspace.com/denver_evolver )

Lancaster Library ( http://www.myspace.com/getitloudinlibraries )

Brooklyn College Library ( http://profile.myspace.com/index.cfm?fuseaction=user.viewprofile&friendID=42712933 )

LibSuccess ( http:// www.libsuccess.org/index.php?title = Social_Networking_Software )

The library is a living, evolving organism Questions? Thank you! Feel free to be in touch… Barbie Keiser (barbieelene@att.net)

Questions?

Thank you!

Feel free to be in touch…

Barbie Keiser (barbieelene@att.net)

Questions?

Thank you! Feel free to be in touch… Barbie Keiser (barbieelene@att.net)

Feel free to be in touch…

Barbie Keiser (barbieelene@att.net)