EFFECTIVE BUSINESS COMMUNICATION

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jawad HASSAN chatha PRESENTING in preston university islamabad.

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EFFECTIVE BUSINESS COMMUNICATION

  1. 1. <ul><li>I m jawad hassan chatha</li></ul>AddictioN<br />
  2. 2. Dedicated to <br />My inspiration <br />Kind mentor in communication studies<br />Mr.najeeb A. khan<br />AddictioN<br />
  3. 3. My topic <br />Effective business communications<br />AddictioN<br />
  4. 4. Business communications<br />AddictioN<br />
  5. 5. The Medium<br />AddictioN<br />
  6. 6. Medium<br />How the communication is to be made<br />Important to select an appropriate medium for the message:<br />Need to consider the needs of the sender, the nature of the receiver and the aims of the communication<br />Inappropriate medium can be a barrier to effective communication<br />AddictioN<br />
  7. 7. Value<br />AddictioN<br />
  8. 8. Value<br />Vast majority of problems in business are caused by ineffective communication in one form or another<br />Businesses essentially human focused organisations<br />Value of good communications therefore inestimable<br />AddictioN<br />
  9. 9. To Whom?<br />AddictioN<br />
  10. 10. To Whom?<br /><ul><li>Who the communication is aimed at is an important factor:
  11. 11. The nature of the medium and the content may depend on who it is aimed at
  12. 12. Necessity of being sensitive to the receiver
  13. 13. Should communication be formal or informal?
  14. 14. E.g.</li></ul>AddictioN<br />
  15. 15. To Whom<br /> E-mail communication:<br /><ul><li>Does it need to adhere to normal rules of spelling, punctuation and grammar?
  16. 16. Is it appropriate to use text speak?
  17. 17. Is this Ok for you or is txt 1 stpto forward?
  18. 18. Are there different rules for different situations?
  19. 19. How do you know what the receiver expects?
  20. 20. What damage can be caused by inappropriate e-mail messages?</li></ul>AddictioN<br />
  21. 21. Type<br />Type of message may be an important factor in determining the medium, content, approach, etc.<br />Good news?<br />Bad news?<br />Information?<br />Instruction?<br />Each of the above may require a different approach and a different medium.<br />AddictioN<br />
  22. 22. The Message<br />AddictioN<br />
  23. 23. The Message<br />What is the communication designed to achieve?<br />This needs to be considered carefully to judge the best method of delivery and to judge the effectiveness of the feedback as to whether the message has been successful.<br />AddictioN<br />
  24. 24. Thank you very much<br />AddictioN<br />

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