NetScout nGeniusONE overview

1. NetScout Systems
nGeniusONE
Unified Performance Monitoring
Bob Cronin
EMEA Engineering
26 November 2014
| Bob Cronin | 26 November 2014 | Confidential | © 2013 NetScout Systems, Inc. 1 All rights reserved.

2. NetScout Products In A Data Centre
| Bob Cronin | 26 November 2014 | Confidential | © 2013 NetScout Systems, Inc. 2 All rights reserved.

3. nGenius 1500 & 3900 Packet Flow Switches
Data Center-Class Switching Platform Architected
for High-Performance, Low-Latency Networks
• Modular, highly scalable switch optimized
for 10 GbE
• Up to 480 ports of 1/10 GbE + 24 ports of 40 GbE
• 100 GbE ready
• Over 8 Tbps switching fabric
• Ultra-low latency port-to-port and across switch
fabric
• Advanced layer 2/3/4 traffic filtering and
conditioning on every port with wire speed
performance
• All features standard – no licensing or special
modules for advanced features/services
• Redundant, non-stop operation for mission-critical
environments
• Unified management and provisioning
simplifies large-scale deployments
| Bob Cronin | 26 November 2014 | Confidential | © 2013 NetScout Systems, Inc. 3 All rights reserved.

4. nGenius InfiniStream Appliances
Flexible and reliable Intelligent Deep Packet Capture and Analysis
appliances supporting service assurance and network forensics
• Continuous packet capture, analysis
and storage
• Advanced packet-flow performance
statistics on all monitored protocols
• Advanced data mining through
sophisticated indexing and filtering
algorithms
• Hardened, redundant systems support
• Variety of storage and performance
configurations to scale to any
environment
| Bob Cronin | 26 November 2014 | Confidential | © 2013 NetScout Systems, Inc. 4 All rights reserved.

5. Adaptive Session Intelligence (ASI)
| Bob Cronin | 26 November 2014 | Confidential | © 2013 NetScout Systems, Inc. 5 All rights reserved.

6. nGenius InfiniStream Deployment Strategies
6900
7900 Series-
Best suited for:
Access Dist. Core Dist. Remote Offices
| Bob Cronin | 26 November 2014 | Confidential | © 2013 NetScout Systems, Inc. 6 All rights reserved.
WAN
7900
4500
1900
2900
4500
2900
• APM & Server farms
• Service aggregation points
• Primary traffic paths
• High-volume branch offices
4500 Series-
Best suited for:
• Access layers
• Space-constrained links
• Lower storage needs
• Small branch locations
2900 Series-
Best suited for:
• Datacenter core
• High capacity links
• High storage needs
• Modularity

7. Introducing nGeniusONE
| Bob Cronin | 26 November 2014 | Confidential | © 2013 NetScout Systems, Inc. 7 All rights reserved.

8. nGeniusONE Unified Performance
Management Platform
• Service-oriented, top-down perspective
of application and network performance
• Proactive real-time monitoring of service
health, quality, availability and the
resulting user experience
• Packet-flow based architecture enables
unified monitoring across physical, virtual,
and cloud applications
• Decisive, easy-to-use contextual
workflows enable high level to low level
analysis across multiple IT users
• Massive scalability to support large,
high-volume, distributed environments
| Bob Cronin | 26 November 2014 | Confidential | © 2013 NetScout Systems, Inc. 8 All rights reserved.

9. Integrated Analysis Architecture Streamlines
Performance Management Activities
Service Dashboard – real-time service
health and holistic status of all business
services with intelligent early warning for
proactive problem identification and triage
Performance Analysis – multi-dimensional
analysis of application and network
performance correlated with all
interdependencies
Session Analysis – granular user
session tracing and analysis with
hop-by-hop transaction and latency
Deep-Dive Packet Analysis –
expert packet-level analysis and
decode for historical forensics
and reconstruction
Multiple analysis tools consolidated into
a single plane of glass, with contextual
views supporting all performance
management activities
| Bob Cronin | 26 November 2014 | Confidential | © 2013 NetScout Systems, Inc. 9 All rights reserved.

10. nGeniusONE Enables Service-Oriented,
Enterprise-Wide Visibility
Services Traverse a Highly Complex Delivery Environment
User
Communities
| Bob Cronin | 26 November 2014 | Confidential | © 2013 NetScout Systems, Inc. 10 All rights reserved.
Server Groups
Voice/
Video
Industry-
Specific
Services
E-Mail
Cloud /
CRM
Any Service End-to-End
Inside the data center, and across the enterprise

11. nGeniusONE Provides a Unique Service
View for Network and Application Teams
Solves Problems Server-Focused APM Products Can’t…
• Unified business perspective of
complex service delivery
environments
• Monitoring and recognition of ANY
application - data, voice and video
• Service-oriented view reveals
interactions between application,
server and network
• Visualize transactions across tiers,
server farms and distributed data
centers
• Triage between network, application
and server and between distributed
applications
| Bob Cronin | 26 November 2014 | Confidential | © 2013 NetScout Systems, Inc. 11 All rights reserved.
Macro view of a service, not an
application component
Visualize service performance
after it leaves the server
Service consumption in delivery
context with all dependencies
Measures community user experience
– region, group, location

12. nGeniusONE Simplifies and Streamlines
Managing Service Delivery
Abstracts Applications into Simple Business
Services Resulting in:
| Bob Cronin | 26 November 2014 | Confidential | © 2013 NetScout Systems, Inc. 12 All rights reserved.
Single-pane of glass with
correlated multi-hop,
network/ application
performance analysis
Multi-dimensional
analysis views speed
incident analysis
• Faster identification of emerging problems
• Faster isolation of likely problem domain
• Faster diagnosis and troubleshooting of incidents
• Faster resolution of incidents and service restoration
Advanced analytics
automates analysis and
detects anomalies to
quickly identify and
triage problems
Quickly isolates
problem to offending
infrastructure component
Supports both reactive
and proactive models
Supports both real-time
and historical analysis

13. Simple Workflows Enable Rapid
Triage and Problem Resolution
| Bob Cronin | 26 November 2014 | Confidential | © 2013 NetScout Systems, Inc. 13 All rights reserved.
Service Dashboard
Alerts Indicates a Critical
Service Issue
Launch Application Service
Monitors to verify and
correlate service Impact
Cause: Database server
is unable to respond....

14. Service Dependency
| Bob Cronin | 26 November 2014 | Confidential | © 2013 NetScout Systems, Inc. 14 All rights reserved.
Automatically Discover
Server Farm
Architectures
• Simple Configuration
• Dynamic and service
configuration view
• Identify
Server Application Failures
Server Loading
Server Latency
• Launch in Service
Monitors
• Filtering
• Ability to print

15. The Value of nGeniusONE for
Unified Service Delivery Management
• Enables a more efficient and automated
service management strategy
• Addresses ITs biggest pain points – service
availability, quality and performance and
managing the User Experience
• Encompasses key IT operational requirements
and meets multiple IT organizational needs
• Minimizes degradation and downtime
of critical business applications
• Delivers rich data that supports IT operations
and decision making
• Consolidates multiple tools, improves
collaboration, and simplifies IT Service
management
| Bob Cronin | 26 November 2014 | Confidential | © 2013 NetScout Systems, Inc. 15 All rights reserved.

16. nGeniusONE
Unified Communications
Server
| Bob Cronin | 26 November 2014 | Confidential | © 2013 NetScout Systems, Inc. 16 All rights reserved.

17. nGeniusONE Unified Communications Server
Proactive Service Management
for Voice, Video, and Telepresence
Unified Communications environments
• Real-time voice and video quality
measurements with per-session
QoE and signaling metrics
representative of user experience
• Real-time dashboards with user-based
service-level alerting
• Powerful troubleshooting and
automated diagnostics with
seamless drill-down to individual
user sessions
• Flexible business-relevant service-level
reporting
| Bob Cronin | 26 November 2014 | Confidential | © 2013 NetScout Systems, Inc. 17 All rights reserved.

18. Critical Unified Communications
Performance Measurements
Quickly isolate service
impact beyond network
performance
Appl i cat ion -Focused UC Anal y s i s
Vi d e o Pe r f o rma n c e
• Impact of IP impairments calibrated
to endpoint characteristics
• Video application analysis
• Video compression artefacts
• Frame-rate and bit-rate
• Mid-call coding changes
Au d i o Pe r f o rma n c e
• Impact of IP impairments calibrated
to end point characteristics
• Listening quality
• Conversation quality
• Video codec performance and errors
• Video payload awareness (frame & service type)
• Application behavior (bandwidth throttling)
| Bob Cronin | 26 November 2014 | Confidential | © 2013 NetScout Systems, Inc. 18 All rights reserved.
• Signal/Noise Ratio
• Speech level
• Speech distortion
• Acoustic echo
• Delay
• Noise
Understand application-level
behavior and impact
on user experience

19. Video Quality Assessments
| Bob Cronin | 26 November 2014 | Confidential | © 2013 NetScout Systems, Inc. 19 All rights reserved.
• Detects change in
video application
behavior
• Assesses audio and
video together for video
conferences
• Detects video frames
affected (I/P/B)
• Identifies changes in
resolution during
sessions
Begin @ full 1080
resolution at 4Mbit/s
Mid-point @ 720
resolution and 1Mbit/s
Payload Inspection

20. Summary
| Bob Cronin | 26 November 2014 | Confidential | © 2013 NetScout Systems, Inc. 20 All rights reserved.

21. www.netscout.com
| Bob Cronin | 26 November 2014 | Confidential | © 2013 NetScout Systems, Inc. 21 All rights reserved.